service CADILLAC ELDORADO 1996 10.G Workshop Manual

Downloaded from www.Manualslib.com manuals search engine Uniform Tire Quality Grading
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration, which grades tires by
treadwear, traction and temperature performance. (This applies only to vehicles sold in the United States.) The
grades are molded on the sidewalls
of most passenger
car tires. The Uniform Tire Quality Grading system does
not apply to deep tread, winter-type snow tires,
space-saver
or temporary use spare tires, tires with
nominal rim diameters of 10 to 12 inches (25 to
30 cm),
or to some limited-production tires.
While the tires available on General Motors passenger
cars and light trucks may vary with respect to these
grades, they must also conform
to Federal safety
requirements and additional General Motors Tire Performance Criteria (TPC) standards.
Treadwear
The treadwear grade is a comparative rating based on
the wear rate
of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and a half
(1 1/2) times as well on the government course as a tire
graded 100. The relative performance
of tires depends
upon the actual conditions
of their use, however, and
may depart significantly fi-om the norm due to variations
in driving habits, service practices and differences in
road characteristics and climate.
Traction -- A, B, C
The traction grades, from highest to lowest, are A, B
and C, and they represent the tire’s ability to stop on
wet pavement as measured under controlled conditions
on specified government test surfaces of asphalt
and concrete.
A tire marked C may have poor
traction performance.
Warning: The traction grade assigned to this tire is based
on braking (straightahead) traction tests and does not
include cornering (turning) traction.
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Downloaded from www.Manualslib.com manuals search engine vvn,,
Keep your wheels clean using a soft clean cloth with
mild soap and water. Rinse with clean water. After
rinsing thoroughly, dry with a soft clean towel. A wax
may then be applied.
The surface of these wheels is similar to the painted
surface
of your vehicle. Don’t use strong soaps,
chemicals, abrasive polishes, abrasive cleaners
or
abrasive cleaning brushes on them because you could
damage the surface.
You may use chrome polish on
chrome wheels, but avoid any painted surface of the
wheel, and buff off immediately after application.
Don’t take your vehicle through an automatic car wash
that has silicon carbide tire cleaning brushes. These
brushes can also damage the surface of these wheels.
Til
To clean your tires, use a stiff brush with a tire cleaner.
’ NOTICE:
When applying a tire dressing, always take care
to wipe
off any overspray or splash from all
, painted surfaces on the body or wheels of the ’ vehicle. Petroleum-based products may damage
the paint finish.
IV 31 Dal Y
[f your vehicle is damaged and requires sheet metal
repair or replacement, make sure the body repair shop
spplies anti-corrosion material
to the parts repaired or
replaced to restore corrosion protection.
ish Dama; !
Any stone chips, fractures or deep scratches in the finish
should be repaired right away. Bare metal will corrode
quickly and may develop into a major repair expense.
Minor chips and scratches can be repaired with touch-up
materials available from your dealer or other service
outlets. Larger areas of finish damage can be corrected
in your dealer’s body and paint shop.

Downloaded from www.Manualslib.com manuals search engine Vehicle Identification Number (VIN)
- =I I1 11111111 1.11 111 111111 I11 11111111 111111111111111111111 11- 0
kd SAMPLE4UXTM072675 bd
ENGINEB96 7 ASSEMBLY
CODE
MODEL YEAR PLANT
This is the legal identifier for your Cadillac. It appears
on a plate
in the front corner of the instrument panel, on
the driver’s side. You can see it
if you look through the
windshield from outside your vehicle. The’ VIN also
appears on the Vehicle Certification and Service Parts
labels and the certificates of title and registration.
Engine Identification
The eighth character in your VIN is the engine code.
This code will help you identify your engine,
specifications and replacement parts.
Service Parts Identification Label
You’ll find this label on the rear wall of the trunk on the
passenger’s side. It’s very helpful
if you ever need to
order parts. On this label is:
your VIN,
the model designation,
paint information and
a list .of all production options and special
Be sure that this label is not removed from’the vehicle.
equipment.
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Downloaded from www.Manualslib.com manuals search engine Fuse I Usage
ECS* Transaxle Shift Solenoids, Mass
Airflow, Low Refrigerant Cutoff
Switch, Canister Purge, PCM,
Linear Exhaust Gas Recirculation
(EGR), Power Steering Press
Switch, Front Ignition-
1 Relay
1
breakers.
MaxiFuselRelay Center
The MaxiFuses and relays are located next to the engine
compartment fuse block on the driver’s side of the
engine.
If a MaxiFuse should blow, have your vehicle
serviced by your Cadillac dealer immediately.
3548631
(xi-)
RELAY CENTER IDENTIFICATION
p, RELAY
Q
STARTER
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Downloaded from www.Manualslib.com manuals search engine Replacement Bulbs
Application Number
*Ashtray ............................... 161
* Back-up ............................. 2057
Cornering
............................ 1156
* Courtesy/Reading ....................... 168
*Fog
.................................. 886
* Glove Compartment ..................... 194
Inner High Beam
..................... 9005
Outer
Low Beam ..................... 9006
*Illumination Entry Lock
................. 192
Headlamps Composite
Application Number
* Instrument Panel Illumination .............. 194
* Instrument Panel Telltales ................. 194
* License Plate ........................... 194
* Park and Turn Signal ................. 2357 NA
* Sidemarker ............................ 194
Stop/Tail/Turn Signal
................... 2057
*Trunk
................................. 561
*Underhood
............................. 561
* Vanity Mirror .......................... 124
*For service information on these bulbs. contact your Cadillac \
dealer service department
.
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Downloaded from www.Manualslib.com manuals search engine Section 7 Customer Assistance Information
~~
Here you will find out how to contact Cadillac if you Customer Satisfaction Procedure
need assistance. This section also tells you how to obtain
service publications and how to report any safety
defects.
This section includes information on:
0
0
0
0
0
0
The Customer Satisfaction Procedure
Customer Assistance for Text Telephone (TTY)
Users
Roadside Service
Gold Key Courtesy Transportation
BBB Auto Line - Alternative Dispute Resolution
Program
Reporting Safety Defects
Service and Owner Publications
Your satisfaction and goodwill are important
to your
dealer and Cadillac. Normally, any concern you may
7-1

Downloaded from www.Manualslib.com manuals search engine have with your vehicle can be handled by your selling or
servicing dealer.
Your dealer has the facility, trained
technicians, special tools and up-to-date information to
promptly address any issue which may arise. Cadillac
has empowered its dealers to make decisions and repair
vehicles, and they are eager to resolve your concern
to
your complete satisfaction. If your concern has not been
resolved to your satisfaction, take the following steps:
STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved
at that level. If the matter has already
been reviewed with the Sales, Service, or Parts Manager,
contact the owner
of the dealership or the General
Manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without further
help, contact the Cadillac Customer Assistance Center,
24 hours a day, by calling 1-800-458-8006. In Canada,
contact
GM of Canada Customer Assistance Center in
Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French). For help outside
of the
United States and Canada, call
the following numbers as appropriate:
0 In Mexico: (525) 625-3256
0 In Puerto Rico: 1-800-496-9992 (English) or
1-800-496-9993 (Spanish)
0 In the U.S. Virgin Islands: 1-800-496-9994
0 In the Dominican Republic: 1-800-75 1-4135
(English) or 1-800-75 1-4136 (Spanish)
0 In the Bahamas: 1-800-389-0009
0 In Bermuda, Barbados, Antigua and the British
Virgin Islands: 1-800-534-0 122
0 In all other Caribbean countries: 1-809-763- 13 15
In other overseas locations, call GM North American
Export Sales in Canada at 1-905-644-41 12

Downloaded from www.Manualslib.com manuals search engine Roadside Service
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage
of contacting a Cadillac
advisor and, when appropriate, a Cadillac trained
dealer technician
who will provide on-site service. Each
technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service can be reached
by dialing
1-800-882- 11 12,24 hours a day, 365 days a year. This
service is provided at no charge for any
warranty-covered situation and for a nominal charge
if
the Cadillac is no longer under warranty.
Cadillac Owner Privileges TM
Roadside Service provides several Cadillac Owner
Privileges
TM at ‘ I996 Cudilluc Wulv-anp Period - 46: Monthsf
50,000 Miles (80,000 km).
7-4

Downloaded from www.Manualslib.com manuals search engine Emergency Road Service is performed on site for the
following situations:
Towing Service
Battery Jump Starting
Lock Out Assistance
Fuel Delivery
Flat Tire Change (Covers change only)
Trip Interruption - 11 your trip is intermprea
due to a warranty failure, incidental expenses
may be reimbursed during the
48 months or
50,000 miles/80,000 kilometers warranty period.
Items covered are hotel, meals and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada, an
advisor is available to assist you over the phone.
A
dealer technician, if available, can travel to your
location within a
30 mile/50 kilometer radius, of a
participating Cadillac dealership. If beyond this radius,
we will arrange to have your car towed to the nearest
Cadillac dealership.
I Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882- 11 12. An experienced Roadside Service
Advisor will assist you and request the following
information:
A description of the problem
Name, home address, home telephone number
Location of your Cadillac and number you are
0 The model year, vehicle identification number and
calling
from
date of delivery
7-5

Downloaded from www.Manualslib.com manuals search engine Xoadside
.rn 1irl
#a ’I ! Hearing or Sp
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY)
or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-800-833-CMCC
- daily, 24 hours.
7-6