mileage CADILLAC ESCALADE 2003 2.G Owners Manual

Speedometer and Odometer
Your speedometer lets you see your speed in both
miles per hour (mph) and kilometers per hour (km/h).
Your vehicle's odometer works together with the
driver information center. You can set a personal trip
and business trip odometer. See ªTrip Informationº under
DIC Operation and Displays on page 3-51.
The odometer mileage can be checked without the
vehicle running. Simply press the trip stem on the
instrument panel cluster.
If your vehicle ever needs a new odometer installed, the
new one will be set to the correct mileage total of the
old odometer.
Tachometer
Your tachometer displays the engine speed in
revolutions per minute (rpm).
Notice:Do not operate the engine with the
tachometer in the shaded warning area, or engine
damage may occur.
Safety Belt Reminder Light
When the key is turned to RUN or START, a chime will
come on for several seconds to remind people to
fasten their safety belts, unless the driver's safety belt is
already buckled.
The safety belt light will
also come on and stay on
for several seconds,
then it will ¯ash for several
more.
If the driver's belt is already buckled, neither the chime
nor the light will come on.
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To reset the personal or business trip information, do
the following: press and hold the select button for
one second while in one of the personal or business trip
modes. This will reset all of the information for the
personal or business trip.
You can also reset the PERSONAL: XX MI, or
BUSINESS: XX MI while they are displayed by pressing
the reset stem on the cluster. If you press and hold
the reset stem or select button for one second,
the display will show the distance traveled since the last
ignition cycle for the personal or business trip.
Odometer
Press the trip information button until ODOMETER
appears on the display. This shows the total distance
the vehicle has been driven in either miles or kilometers.
Pressing the reset stem located on the instrument
cluster with the vehicle off will also display the odometer.
Hourmeter
Press the trip information button to scroll to the
hourmeter. The hourmeter shows the total number of
hours the engine has run. Pressing and holding the reset
stem for about 4 seconds on the instrument cluster
will also display the hourmeter after the odometer
is displayed when the vehicle is off.
Annual Log
Press the trip information button to scroll to the annual
log. The annual log shows the mileage accumulated
since it was last reset. To reset the annual log,
press and hold the select button for one seconds.
Timer
The DIC can be used as a stopwatch. Press the select
button while TIMER is displayed to start the timer.
The display will show the amount of time that has
passed since the timer was last reset (not including time
the ignition is off). Time will continue to be counted as
long as the ignition is on, even if another display is being
shown on the DIC. The timer will record up to 99 hours,
59 minutes and 59 seconds (99:59:59) after which
the display will roll back to zero.
To stop the counting of time, press the select button
brie¯y while TIMER is displayed.
To reset the timer to zero, press and hold the select
button while TIMER is displayed.
3-53

Service
Your dealer knows your vehicle best and wants you to
be happy with it. We hope you'll go to your dealer
for all your service needs. You'll get genuine GM parts
and GM-trained and supported service people.
We hope you'll want to keep your GM vehicle all GM.
Genuine GM parts have one of these marks:
Doing Your Own Service Work
If you want to do some of your own service work, you'll
want to use the proper service manual. It tells you
much more about how to service your vehicle than this
manual can. To order the proper service manual,
see
Service Publications Ordering Information on
page 7-11.
Your vehicle has an air bag system. Before attempting
to do your own service work, see
Servicing Your Air
Bag-Equipped Vehicle on page 1-89.
You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. See
Part E: Maintenance Record on page 6-20.
{CAUTION:
You can be injured and your vehicle could be
damaged if you try to do service work on a
vehicle without knowing enough about it.
·Be sure you have sufficient knowledge,
experience, the proper replacement parts
and tools before you attempt any vehicle
maintenance task.
CAUTION: (Continued)
5-3

As in the chart shown previously, SAE 5W-30 is the
only viscosity grade recommended for your vehicle. You
should look for and use only oils which have the API
Starburst symbol and which are also identi®ed as
SAE 5W-30. If you cannot ®nd such SAE 5W-30 oils,
you can use an SAE 10W-30 oil which has the API
Starburst symbol, if it's going to be 0ÉF (-18ÉC)
or above. Do not use other viscosity grade oils, such as
SAE 10W-40 or SAE 20W-50 under any conditions.
Notice:Use only engine oil with the American
Petroleum Institute Certi®ed For Gasoline Engines
starburst symbol. Failure to use the recommended
oil can result in engine damage not covered by
your warranty.
GM Goodwrench
žoil meets all the requirements for
your vehicle.
If you are in an area of extreme cold, where the
temperature falls below-20ÉF (-29ÉC), it is
recommended that you use either an SAE 5W-30
synthetic oil or an SAE 0W-30 oil. Both will provide
easier cold starting and better protection for your engine
at extremely low temperatures.
Engine Oil Additives
Don't add anything to your oil. The recommended oils
with the starburst symbol are all you will need for
good performance and engine protection.
When to Change Engine Oil (GM Oil
Life System)
Your vehicle has a computer system that lets you know
when to change the engine oil and ®lter. This is
based on engine revolutions and engine temperature,
and not on mileage. Based on driving conditions,
the mileage at which an oil change will be indicated can
vary considerably. For the oil life system to work
properly, you must reset the system every time the oil is
changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A CHANGE ENGINE OIL message will
come on. Change your oil as soon as possible within
the next two times you stop for fuel. It is possible that, if
you are driving under the best conditions, the oil life
system may not indicate that an oil change is necessary
for over a year.
5-17

Part A: Scheduled Maintenance
Services
This part contains engine oil and chassis lubrication
scheduled maintenance which explains the engine oil life
system and how it indicates when to change the
engine oil and ®lter. Lubricate chassis components with
each oil change. Also, listed are scheduled maintenance
services which are to be performed at the mileage
intervals speci®ed.
Using Your Maintenance Schedule
We at General Motors want to help you keep your vehicle
in good working condition. But we don't know exactly how
you'll drive it. You may drive very short distances only a
few times a week. Or you may drive long distances all the
time in very hot, dusty weather. You may use your vehicle
in making deliveries. Or you may drive it to work, to do
errands or in many other ways.
Because of all the different ways people use their
vehicles, maintenance needs vary. You may need more
frequent checks and replacements. So please read
the following and note how you drive. If you have any
questions on how to keep your vehicle in good condition,
see your dealer.This part tells you the maintenance services you should
have done and when to schedule them.
When you go to your dealer for your service needs,
you'll know that GM-trained and supported service
people will perform the work using genuine GM parts.
The proper ¯uids and lubricants to use are listed in
Part D. Make sure whoever services your vehicle uses
these. All parts should be replaced and all necessary
repairs done before you or anyone else drives the
vehicle.
This schedule is for vehicles that:
·carry passengers and cargo within recommended
limits. You will ®nd these limits on your vehicle's
Certi®cation/Tire label. See
Loading Your Vehicle on
page 4-51.
·are driven on reasonable road surfaces within legal
driving limits.
·are driven off-road in the recommended manner.
See
Operating Your All-Wheel-Drive Vehicle Off
Paved Roads on page 4-18.
·use the recommended fuel. SeeGasoline Octane
on page 5-4
.
6-4

Scheduled Maintenance
The services shown in this schedule up to
100,000 miles (166 000 km) should be repeated after
100,000 miles (166 000 km) at the same intervals for the
life of this vehicle. The services shown at 150,000 miles
(240 000 km) should be repeated at the same interval
after 150,000 miles (240 000 km) for the life of this
vehicle.
See
Part B: Owner Checks and Services on page 6-11andPart C: Periodic MaintenanceInspections on
page 6-16.
Footnotes
²The U.S. Environmental Protection Agency or the
California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify
the emission warranty or limit recall liability prior to
the completion of the vehicle 's useful life. We, however,
urge that all recommended maintenance services be
performed at the indicated intervals and the
maintenance be recorded.
+A good time to check your brakes is during tire
rotation. See Brake System Inspection on page 6-17.
Engine Oil and Chassis Lubrication
Scheduled Maintenance
Change engine oil and ®lter as indicated by the GM
Oil Life System (or every 12 months, whichever
occurs ®rst). Reset the system.
Your vehicle has a computer system that lets you know
when to change the engine oil and ®lter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change will be indicated can vary
considerably. For the oil life system to work properly, you
must reset the system every time the oil is changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A CHANGE ENGINE OIL message will
come on. Change your oil as soon as possible within
the next two times you stop for fuel. It is possible that, if
you are driving under the best conditions, the oil life
system may not indicate that an oil change is necessary
for over a year. However, your engine oil and ®lter
must be changed at least once a year and at this time
the system must be reset. Your dealer has GM-trained
service people who will perform this work using
genuine GM parts and reset the system.
6-5

It is also important to check your oil regularly and keep
it at the proper level.
If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed. See
Engine Oil on
page 5-14for information on resetting the system.
An Emission Control Service.
Lubricate chassis components with each engine oil
and ®lter change.
Lubricate the front suspension, ball joints, steering
linkage, transmission shift linkage and parking brake
cable guides. Ball joints should not be lubricated unless
their temperature is 10ÉF (-12ÉC) or higher, or they
could be damaged.
See the mileage intervals following for additional
services that may be performed with an engine oil
change and chassis lubrication. After the services are
performed, record the date, odometer reading and
who performed the service on the maintenance record
pages in Part E of this schedule.
7,500 Miles (12 500 km)
qCheck rear/front axle ¯uid level and add ¯uid as
needed. Check constant velocity joints and axle seals
for leaking.
qRotate tires. See
Tire Inspection and Rotation on
page 5-68for proper rotation pattern and additional
information.(See footnote +.)
15,000 Miles (25 000 km)
qInspect engine air cleaner ®lter or change indicator (if
equipped). If necessary, replace the ®lter. If vehicle is
driven in dusty/dirty conditions, inspect ®lter or
change indicator (if equipped) at every engine oil
change. See
Engine Air Cleaner/Filter on page 5-19for more information.An Emission Control Service.
(See footnote ².)
qCheck rear/front axle ¯uid level and add ¯uid as
needed. Check constant velocity joints and axle seals
for leaking.
qRotate tires. See
Tire Inspection and Rotation on
page 5-68for proper rotation pattern and additional
information.(See footnote +.)
6-6

Customer Assistance
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Cadillac. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer's sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Cadillac Customer Assistance Center, 24 hours
a day, by calling 1-800-458-8006. In Canada, contact
GM of Canada Customer Communication Centre
in Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
·Vehicle Identi®cation Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
·Dealership name and location
·Vehicle delivery date and present mileage
When contacting Cadillac, please remember that your
concern will likely be resolved at a dealer's facility. That
is why we suggest you follow Step One ®rst if you
have a concern.
STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satis®ed with your new vehicle. However, if you continue
to remain unsatis®ed after following the procedure
outlined in Steps One and Two, you should ®le with the
GM/BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to
your Warranty and Owner Assistance Information
booklet for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
7-2

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
®ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can ®nd your speci®c vehicle information
all in one place.
The Owner Center allows you to:
·Get e-mail service reminders.
·Access information about your speci®c vehicle,
including tips and videos and an electronic
version of this owner's manual. (United States only)
·Keep track of your vehicle's service history and
maintenance schedule.
·Find GM dealers for service nationwide.
·Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Roadside Service Availability
Wherever you drive in the United States or Canada, an
advisor is available to assist you over the phone. A dealer
technician, if available, can travel to your location within a
30 mile (50 km) radius of a participating Cadillac
dealership. If beyond this radius, we will arrange to have
your car towed to the nearest Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. An experienced Roadside Service
Advisor will assist you and request the following
information:
·A description of the problem
·Name, home address, home telephone number
·Location of your Cadillac and number you are
calling from
·The model year, Vehicle Identi®cation Number (VIN),
mileage and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438 ± daily, 24 hours.
Courtesy Transportation
Cadillac has always exempli®ed quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
7-7