phone CADILLAC ESCALADE 2004 2.G Owner's Manual

GM Mobility Program for Persons
with Disabilities
This program, available to
qualied applicants, can
reimburse you up to $1,000
toward eligible aftermarket
driver or passenger
adaptive equipment that
may be required for your
vehicle, such as hand
controls, wheelchair/
scooter lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The offer is available for
a limited period of time from the date of vehicle
purchase/lease. For more details, or to determine your
vehicle’s eligibility, see your GM dealer or call the
GM Mobility Assistance Center at 1-800-323-9935. Text
telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
Roadside Service
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage of contacting a Cadillac
advisor and, where available, a Cadillac trained dealer
technician who can provide on-site service.
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service
®can be reached by dialing
1-800-882-1112, 24 hours a day, 365 days a year. This
service is provided at no charge for any warranty-covered
situation and for a nominal charge if the Cadillac is no
longer under warranty. Roadside Service is available only
in the United States and Canada.
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Cadillac Owner Privileges™
Roadside Service provides several Cadillac Owner
Privileges™ at “no charge,” throughout yourCadillac
Warranty Period – 48 months/50,000 miles (80 000 km).
Emergency Road Service is performed on site for the
following situations:
Towing Service
Battery Jump Starting
Lock Out Assistance
Fuel Delivery
Flat Tire Change (Covers change only)
Trip Interruption – If your trip is interrupted due to
a warranty failure, incidental expenses may be
reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered
are hotel, meals and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada, an
advisor is available to assist you over the phone. A dealer
technician, if available, can travel to your location within
a 30 mile (50 km) radius of a participating Cadillac
dealership. If beyond this radius, we will arrange to have
your car towed to the nearest Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. An experienced Roadside Service
Advisor will assist you and request the following
information:
A description of the problem
Name, home address, home telephone number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identication Number (VIN),
mileage and date of delivery
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Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438 – daily, 24 hours.
Courtesy Transportation
Cadillac has always exemplied quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
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Chime Level Adjustment.................................3-106
Cigarette Lighter.............................................3-22
Cleaning
Inside of Your Vehicle.................................5-106
Outside of Your Vehicle..............................5-108
Underbody Maintenance.............................5-111
Weatherstrips............................................5-108
Cleaning Aluminum or Chrome-Plated Wheels.....5-110
Cleaning Exterior Lamps/Lenses......................5-109
Cleaning Fabric/Carpet...................................5-106
Cleaning Glass Surfaces................................5-107
Cleaning Interior Plastic Components...............5-107
Cleaning Leather...........................................5-106
Cleaning the Mirror.........................................2-34
Cleaning the Speaker Covers..........................5-107
Cleaning the Top of the Instrument Panel.........5-107
Cleaning the Video Screen...............................3-97
Cleaning the Windshield, Backglass and
Wiper Blades............................................5-110
Cleaning Tires..............................................5-111
Cleaning Vinyl..............................................5-106
Cleaning Wood Panels...................................5-107
Climate Control System
Automatic...................................................3-23
Climate Controls Personalization....................3-33
Outlet Adjustment........................................3-30
Rear..........................................................3-30
Clock............................................................3-23
Compass Calibration.......................................2-34Compass Variance..........................................2-33
Content Theft-Deterrent....................................2-16
Control of a Vehicle.......................................... 4-6
Convenience Net............................................2-45
Coolant
Engine Temperature Gage............................3-43
Heater, Engine............................................2-21
Surge Tank Pressure Cap.............................5-27
Cooled Seats...........................................1-6, 1-11
Cooling System..............................................5-30
Cruise Control................................................3-11
Cruise Control Light........................................3-49
Cupholder(s)..................................................2-43
Current and Past Model Order Forms................7-14
Customer Assistance Information
Courtesy Transportation.................................. 7-8
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-6
Reporting Safety Defects to General Motors.......7-12
Reporting Safety Defects to the Canadian
Government............................................7-12
Reporting Safety Defects to the United States
Government............................................7-12
Roadside Service.......................................... 7-6
Service Publications Ordering Information........7-13
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Fuel (cont.)
Filling a Portable Fuel Container....................5-10
Filling Your Tank........................................... 5-8
Fuels in Foreign Countries.............................. 5-7
Gage.........................................................3-49
Gasoline Octane........................................... 5-5
Gasoline Specications.................................. 5-6
Low Warning Light.......................................3-50
Fuel Information Button....................................3-54
FUEL LEVEL LOW.........................................3-64
Fuses
Fuses and Circuit Breakers.........................5-115
Windshield Wiper.......................................5-114
G
Gage
Engine Coolant Temperature.........................3-43
Fuel..........................................................3-49
Oil Pressure...............................................3-47
Speedometer..............................................3-36
Tachometer.................................................3-36
Transmission Temperature.............................3-44
Voltmeter Gage...........................................3-40
Garage Door Opener.......................................2-39Gasoline
Octane........................................................ 5-5
Specications............................................... 5-6
Gate Operator and Canadian Programming........2-41
Getting Familiar with Off-Road Driving................4-20
Glove Box.....................................................2-43
GM Mobility Program for Persons with
Disabilities.................................................... 7-6
H
Hazard Warning Flashers................................... 3-6
Head Restraints............................................... 1-8
Headlamp
Aiming.......................................................5-52
Horizontal Aiming.........................................5-54
Vertical Aiming............................................5-54
Headlamp High/Low-Beam Changer.................... 3-9
Headlamps....................................................5-57
Bulb Replacement.......................................5-56
Front Turn Signal, Sidemarker and Daytime
Running Lamps........................................5-61
Halogen Bulbs............................................5-56
High Intensity Discharge (HID) Lighting...........5-56
Headphones...................................................3-87
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