CADILLAC ESCALADE 2011 3.G Owner's Guide

Black plate (25,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
In Brief 1-25
Crisis Assist, Stolen Vehicle
Assistance, Vehicle Diagnostics,
Remote Door Unlock, Roadside
Assistance, Turn‐by‐Turn
Navigation and Hands‐Free
Calling are available on most
vehicles. Not all OnStar services are
available on all vehicles. For more
information see the OnStar Owner's
Guide or visit www.onstar.com
(U.S.) or www.onstar.ca (Canada),
contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080, or press
Qto
speak with an OnStar advisor
24 hours a day, 7 days a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar terms and conditions
included in the OnStar Subscriber
Information. OnStar service cannot work unless
the vehicle is in a place where
OnStar has an agreement with
a wireless service provider for
service in that area. OnStar service
also cannot work unless the vehicle
is in a place where the wireless
service provider OnStar has hired
for that area has coverage, network
capacity and reception when the
service is needed, and technology
that is compatible with the OnStar
service. Not all services are
available everywhere, particularly
in remote or enclosed areas, or at
all times.
The OnStar system can record
and transmit vehicle information.
This information is automatically
sent to an OnStar call center when
Qis pressed,]is pressed, or if
the airbags or ACR system deploy.
This information usually includes the
vehicle's GPS location and, in the
event of a crash, additional information regarding the crash that
the vehicle was involved in (e.g. the
direction from which the vehicle was
hit). When the virtual advisor feature
of OnStar hands-free calling is
used, the vehicle also sends OnStar
the vehicle's GPS location so they
can provide services where it is
located.
Location information about the
vehicle is only available if the GPS
satellite signals are unobstructed
and available.
The vehicle must have a working
electrical system, including
adequate battery power, for the
OnStar equipment to operate.
There are other problems OnStar
cannot control that may prevent
OnStar from providing OnStar
service at any particular time or
place. Some examples are damage
to important parts of the vehicle in
a crash, hills, tall buildings, tunnels,
weather or wireless phone network
congestion.

Black plate (26,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
1-26 In Brief
SeeRadio Frequency Statement on
page 13‑19 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
OnStar Steering Wheel
Controls
This vehicle may have a Talk/Mute
button that can be used to interact
with OnStar hands-free calling.
See Steering Wheel Controls on
page 5‑3 for more information.
On some vehicles, the mute button
can be used to dial numbers into
voice mail systems, or to dial phone
extensions. See the OnStar Owner's
Guide for more information.
Your Responsibility
Increase the volume of the radio if
the OnStar advisor cannot be heard.
If the light next to the OnStar
buttons is red, the system may
not be functioning properly.
Press
Qand request a vehicle
diagnostic. If the light appears clear
(no light is appearing), your OnStar
subscription has expired and all
services have been deactivated.
Press
Qto confirm that the
OnStar equipment is active.

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Keys, Doors and Windows 2-1
Keys, Doors and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . 2-5
Door Locks . . . . . . . . . . . . . . . . . . . 2-7
Power Door Locks . . . . . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . 2-8
Automatic Door Locks . . . . . . . . . 2-8
Lockout Protection . . . . . . . . . . . . 2-8
Safety Locks . . . . . . . . . . . . . . . . . . 2-8
Doors
Liftgate (Manual) . . . . . . . . . . . . . . 2-9
Liftgate (Power) . . . . . . . . . . . . . . 2-10
Power Assist Steps . . . . . . . . . . 2-13
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . 2-13
Anti-Theft Alarm System . . . . . 2-13
Immobilizer . . . . . . . . . . . . . . . . . . 2-14
Immobilizer Operation . . . . . . . 2-15
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . 2-16
Power Mirrors . . . . . . . . . . . . . . . . 2-16
Heated Mirrors . . . . . . . . . . . . . . . 2-17
Automatic Dimming Mirror . . . 2-18
Park Tilt Mirrors . . . . . . . . . . . . . . 2-18
Interior Mirrors
Automatic Dimming Rearview Mirror . . . . . . . . . . . . . . . . . . . . . . . 2-18
Windows
Windows . . . . . . . . . . . . . . . . . . . . . 2-19
Power Windows . . . . . . . . . . . . . 2-20
Sun Visors . . . . . . . . . . . . . . . . . . . 2-22
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . 2-22

Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
2-2 Keys, Doors and Windows
Keys and Locks
Keys
{WARNING
Leaving children in a vehicle with
the ignition key is dangerous for
many reasons. Children or others
could be badly injured or even
killed. They could operate the
power windows or other controls
or even make the vehicle move.
The windows will function with the
keys in the ignition and children
could be seriously injured or killed
if caught in the path of a closing
window. Do not leave the keys in
a vehicle with children.
The key can be used for the ignition
and door locks.
See your dealer if a replacement
key or additional key is needed.
Notice:If the keys get locked
in the vehicle, it may have to be
damaged to get them out. Always
carry a spare key.
If you are locked out of your
vehicle, contact Roadside Service.
See Roadside Service (U.S. and
Canada) on page 13‑7 orRoadside
Service (Mexico) on page 13‑10 for
more information.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement on
page 13‑19 for information
regarding Part 15 of the Federal
Communications Commission
(FCC) rules and Industry Canada
Standards RSS-210/220/310.
If there is a decrease in the RKE
operating range:
.Check the distance.
The transmitter may be
too far from the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.

Black plate (3,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Keys, Doors and Windows 2-3
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
60 m (195 ft) away from the vehicle.
There are other conditions which
can affect the performance of the
transmitter. SeeRemote Keyless
Entry (RKE) System on page 2‑2.
With Remote Start and
Power Liftgate and Liftglass
(Without Remote Start Similar)
The following functions may be
available if this vehicle has the
RKE system:
Q(Lock): Press to lock all the
doors. If enabled through the Driver
Information Center (DIC), the turn
signal lamps flash once to indicate
locking has occurred. If enabled
through the DIC, the horn chirps
when
Qis pressed again within
three seconds. See Vehicle
Personalization on page 5‑40
for additional information.
Pressing
Qarms the content
theft‐deterrent system. See
Anti-Theft Alarm System on
page 2‑13.
K(Unlock): Press once to unlock
only the driver door. If
Kis pressed
again within three seconds, all
remaining doors unlock. The interior
lamps may come on and stay on for
20 seconds or until the ignition is
turned on.

Black plate (4,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
2-4 Keys, Doors and Windows
If enabled through the DIC, the turn
signal lamps flash twice to indicate
unlocking has occurred. SeeVehicle
Personalization on page 5‑40.
If enabled through the DIC, the
exterior lamps turn on briefly if
it is dark enough outside. See
“Approach Lighting” underVehicle
Personalization on page 5‑40.
Pressing
Kon the RKE transmitter
disarms the content theft‐deterrent
system. See Anti-Theft Alarm
System on page 2‑13.
/(Remote Vehicle Start): For
vehicles with this feature, press
/
to start the engine from outside the
vehicle using the RKE transmitter.
See Remote Vehicle Start on
page 2‑5 for additional information.
&(Power Liftgate): Press and
hold to open and close the liftgate.
The taillamps flash and a chime
sounds to indicate when the liftgate
is opening and closing.
m(Liftglass): Press and hold to
open the liftglass.
L(Vehicle Locator/Panic
Alarm): Press and release to
locate the vehicle. The turn signal
lamps flash and the horn sounds
three times.
Press and hold
Lfor
three seconds to activate the
panic alarm. The turn signal
lamps flash and the horn sounds
repeatedly for 30 seconds.
The alarm turns off when the
ignition is moved to ON/RUN
or
Lis pressed again. The ignition
must be in LOCK/OFF for the panic
alarm to work.
The vehicle comes with
two transmitters. Each transmitter
will have a number on top of
it, “1” or“2”. These numbers
correspond to the driver of the
vehicle. For example, the memory
seat position for driver 1 will be
recalled when using the transmitter
labeled “1”, if enabled through the
DIC. See “Memory Features” under
Power Seat Adjustment on page 3‑3
for more information.
Programming Transmitters to
the Vehicle
Only RKE transmitters
programmed to this vehicle
will work. If a transmitter is lost
or stolen, a replacement can be
purchased and programmed through
your dealer. When the replacement
transmitter is programmed to this
vehicle, all remaining transmitters
must also be reprogrammed.
Any lost or stolen transmitters
will no longer work once the
new transmitter is programmed.
Each vehicle can have up to eight
transmitters programmed to it.
See your dealer to have transmitters
programmed to the vehicle.
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC.
See “REPLACE BATTERY IN
REMOTE KEY” underKey and
Lock Messages on page 5‑35
for additional information.

Black plate (5,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Keys, Doors and Windows 2-5
Notice:When replacing the
battery, do not touch any of
the circuitry on the transmitter.
Static from your body could
damage the transmitter.
To replace the battery:
1. Separate the transmitter with a flat, thin object inserted into
the notch, located above the
metal base.
2. Remove the old battery. Do not use a metal object. 3. Insert the new battery, positive
side facing up. Replace with a
CR2032 or equivalent battery.
4. Snap the transmitter back together.
Remote Vehicle Start
This feature allows you to start the
engine from outside of the vehicle.
It may also start up the vehicle's
heating or air conditioning systems
and rear window defogger. Normal
operation of the system will return
after the key is turned to the
ON/RUN position.
During a remote start, the climate
control system will default to a
heating or cooling mode depending
on the outside temperatures.
During a remote start, if the vehicle
has an automatic climate control
system and heated seats, the
heated seats will turn on during
colder outside temperatures and
will shut off when the key is turned
to ON/RUN. If the vehicle does not
have an automatic climate control system, during remote start, you will
need to manually turn the heated
seats on and off. See
Heated and
Ventilated Front Seats on page 3‑8
for additional information.
Laws in some communities
may restrict the use of remote
starters. For example, some laws
may require a person using the
remote start to have the vehicle in
view when doing so. Check local
regulations for any requirements
on remote starting of vehicles.
Do not use the remote start
feature if the vehicle is low on fuel.
The vehicle may run out of fuel.
If the vehicle has the remote start
feature, the RKE transmitter
functions will have an increased
range of operation. However,
the range may be less while the
vehicle is running.
There are other conditions which
can affect the performance of the
transmitter, see Remote Keyless
Entry (RKE) System on page 2‑2
for additional information.

Black plate (6,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
2-6 Keys, Doors and Windows
/(Remote Start):This button will
be on the RKE transmitter if you
have remote start.
To start the vehicle using the remote
start feature:
1. Aim the transmitter at the vehicle.
2. Press and release
Q.
The vehicle's doors will lock.
Immediately press and hold
/
until the turn signal lamps flash.
If you cannot see the vehicle's
lamps, press and hold
/for
two to four seconds. Pressing
/
again after the vehicle has
started will turn the engine off.
When the vehicle starts, the
parking lamps will turn on and
remain on while the engine is
running.
If the vehicle is left running it
will automatically shut off after
10 minutes unless a time
extension has been done. 3. If it is the first remote start since
the vehicle has been driven,
repeat these steps, while the
engine is still running, to extend
the engine running time by
10 minutes. Remote start can
be extended one time.
After entering the vehicle during a
remote start, insert and turn the key
to ON/RUN to drive the vehicle.
To manually shut off a remote start,
do any of the following:
.Aim the RKE transmitter at the
vehicle and
/until the parking
lamps turn off.
.Turn on the hazard warning
flashers.
.Turn the ignition on and then
back off.
The vehicle can be remote started
two separate times between driving
sequences. The engine will run for
10 minutes after each remote start. Or, you can extend the engine run
time by another 10 minutes within
the first 10 minute remote start time
frame, and before the engine stops.
For example, if
Qand then/are
pressed again after the vehicle
has been running for five minutes,
10 minutes are added, allowing the
engine to run for 15 minutes.
The additional 10 minutes are
considered a second remote vehicle
start.
After the vehicle's engine has been
started two times using
/, or a
single remote start with one time
extension, the vehicle must be
started with the key.
After the key is removed from the
ignition, the vehicle can be remote
started again.
The vehicle cannot be remote
started if the key is in the ignition,
the hood is not closed, or if there
is an emission control system
malfunction and the malfunction
indicator lamp is on.

Black plate (7,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Keys, Doors and Windows 2-7
Also, the engine will turn off during a
remote vehicle start if the coolant
temperature gets too high or if the
oil pressure gets low.
Door Locks
{WARNING
Unlocked doors can be
dangerous.
.Passengers, especially
children, can easily open
the doors and fall out of a
moving vehicle. When a door
is locked, the handle will not
open it. The chance of being
thrown out of the vehicle in
a crash is increased if the
doors are not locked. So, all
passengers should wear
safety belts properly and the
doors should be locked
whenever the vehicle is
driven.(Continued)
WARNING (Continued)
.Young children who get into
unlocked vehicles may be
unable to get out. A child can
be overcome by extreme heat
and can suffer permanent
injuries or even death from
heat stroke. Always lock the
vehicle whenever leaving it.
.Outsiders can easily enter
through an unlocked door
when you slow down or stop
your vehicle. Locking your
doors can help prevent this
from happening.
There are several ways to lock and
unlock the vehicle. From outside, use the Remote
Keyless Entry (RKE) transmitter
or the key in the driver door.
From inside, use the power door
locks or manual door locks. To lock
or unlock the door with the manual
locks, push down or pull up on the
manual lock knob.
Power Door Locks
With power door locks, the switches
on the front doors can be used to
lock and unlock the vehicle.
K(Unlock):
Press to unlock the
doors.
Q(Lock): Press to lock the doors.

Black plate (8,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
2-8 Keys, Doors and Windows
Delayed Locking
When locking the doors with the
power lock switch and a door or the
liftgate is open, the doors will lock
five seconds after the last door is
closed. You will hear three chimes
to signal that the delayed locking
feature is in use.
Pressing the power lock switch
twice will override the delayed
locking feature and immediately
lock all the doors.
This feature will not operate if the
key is in the ignition.
You can program this feature using
the Driver Information Center (DIC).
See“Delay Door Lock” under
Vehicle Personalization on
page 5‑40.
Automatic Door Locks
The vehicle may have an automatic
lock/unlock feature. This feature
can be programmed using the
Driver Information Center (DIC). See
Vehicle Personalization on
page 5‑40 for more information on
DIC programming.
Lockout Protection
If the driver side power door lock
switch is pressed when the driver
door is open and the key is in the
ignition, all of the doors will lock and
then the driver door will unlock.
If the passenger side power door
lock switch is pressed when the
front passenger door is open and
the key is in the ignition, all of the
doors will lock and then the front
passenger door will unlock.
Safety Locks
The vehicle has rear door security
locks to prevent passengers from
opening the rear doors from the
inside.
Open the rear doors to access the
security locks on the inside edge of
each door.
To set the locks, insert a key into
the slot and turn it to the horizontal
position. The door can only be
opened from the outside with the
door unlocked. To return the door
to normal operation, turn the slot to
the vertical position.