service CADILLAC ESCALADE 2012 3.G User Guide

Black plate (11,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Keys, Doors, and Windows 2-11
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
a warning chime will sound and the
liftgate will automatically reverse
direction to the full closed or open
position. After removing the
obstruction, the power liftgate
operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate,
and you must manually open or
close the liftgate. The REAR
ACCESS OPEN warning message
in the Driver Information Center
(DIC) will indicate that the liftgate
is open. After removing the
obstructions, manually open the
liftgate to the full open position or
close the liftgate to the fully closed
and latched position. The liftgate
will now resume normal power
operation.
Pinch sensors are located on the
sides of the liftgate. If an object is
caught between the liftgate and thebody and presses against this
sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually. Do not
force the liftgate open or closed
during a power cycle.
Manual Operation of Power
Liftgate
To change the liftgate to manual
operation, press the switch on the
overhead console to the OFF
position.
With the power liftgate disabled and
all of the doors unlocked, the liftgate
can be manually opened and
closed.
To open the liftgate, press the touch
pad on the handle on the outside of
the liftgate, and lift the gate open.
To close the liftgate, use the pull
cup to lower the liftgate and close.
The liftgate latch will power close.
Always close the liftgate before
driving.
If the RKE button or the power close
button on the liftgate is pressed
while power operation is disabled,
the lamps will flash three times, but
the liftgate will not move.
It is not recommended that you
drive with the liftgate open,
however, if you must drive with the
liftgate open, the liftgate should be
set to manual operation by pressing
the OFF switch on the center
console.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.
If the battery is properly connected
with adequate voltage, the switch is
not disabled, and the liftgate still will
not function, your vehicle should be
taken to a dealer for service.

Black plate (13,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Keys, Doors, and Windows 2-13
The liftgate will open after a slight
delay. The vehicle must be in
P (Park) to open the liftgate. To
close the liftgate, use the pull cup or
pull strap as an aid.
The liftgate or liftglass cannot be
opened if the rear wipers are in
motion. Attempting to open the
liftgate or liftglass while the rear
wipers are in motion will cause the
release of the liftglass or liftgate to
delay until the wipers are parked off
the liftglass.
Both the liftglass and liftgate have
an electric latch. If the battery is
disconnected or has low voltage,
the liftglass and liftgate will not
open. The liftglass and liftgate will
resume operation when the battery
is reconnected and charged.
If the battery is properly connected
and has adequate voltage, and
the liftgate or liftglass still will not
function, your vehicle should be
taken to a dealership for service.Power Assist Steps
The vehicle may have power assist
steps.
The switch used to disable the
power assist steps is located on the
center console below the climate
control system.
The power assist steps
automatically extend from beneath
the vehicle on the side in which the
door has been opened. Once the
door is closed, the assist steps
automatically move back under
the vehicle after a brief delay. The
vehicle must not be moving for the
assist steps to extend or retract.
The assist steps cannot be disabled
in the extended position.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
it impossible to steal.
Anti-theft Alarm System
Your vehicle has a content
theft-deterrent alarm system.
This is the security light.
To arm the theft-deterrent system:
1. Open the door.
2. Lock the door with the RemoteKeyless Entry (RKE) transmitter
or the power door lock switch.

Black plate (15,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Keys, Doors, and Windows 2-15
While the alarm is set, the power
door unlock switch will not work.
If the alarm does not sound when it
should but the headlamps flash,
check to see if the horn works. The
horn fuse may be blown. To replace
the fuse, seeFuses and Circuit
Breakers on page 10‑38.
If the alarm does not sound or the
headlamps do not flash, the vehicle
should be serviced by your dealer.
Immobilizer
See Radio Frequency Statement on
page 13‑22 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Immobilizer Operation
This vehicle has PASS-Key®III+
(Personalized Automotive Security
System) theft-deterrent system.
PASS-Key III+ is a passive
theft-deterrent system. The system is automatically armed
when the key is removed from the
ignition.
The system is automatically
disarmed when the key is turned
to ON/RUN, ACC/ACCESSORY,
or START from the LOCK/OFF
position.
You do not have to manually arm or
disarm the system.
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it prevents the vehicle
from starting. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
If the engine does not start and
the security light on the instrument
panel cluster comes on when trying
to start the vehicle, there may be a
problem with the theft-deterrent
system. Turn the ignition off and try
again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. At this time,
you may also want to check the
fuse. See
Fuses and Circuit
Breakers on page 10‑38. If the
engine still does not start with the
other key, the vehicle needs service.
If the vehicle does start, the first key
may be faulty. See your dealer who
can service the PASS-Key III+ to
have a new key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. The following
procedure is for programming
additional keys only. If all the
currently programmed keys are lost
or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system.

Black plate (16,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
2-16 Keys, Doors, and Windows
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank cut exactly as the
ignition key that operates the
system.
To program the new additional key:
1. Verify that the new key has a
1
stamped on it.
2. Insert the original, already programmed key in the ignition
and start the engine. If the
engine will not start, see your
dealer for service.
3. After the engine has started, turn the key to LOCK/OFF, and
remove the key. 4. Insert the new key to be
programmed and turn it to
the ON/RUN position within
five seconds of turning the
ignition to the LOCK/OFF
position in Step 3.
The security light will turn
off once the key has been
programmed.
5. Repeat Steps 1 through 4 if additional keys are to be
programmed.
If you lose or damage your
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device
that disarms or deactivates the
theft-deterrent system in the vehicle.
Exterior Mirrors
Convex Mirrors
{WARNING
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.

Black plate (6,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
3-6 Seats and Restraints
To recall, press and release“1”
or “2.” The vehicle must be in
P (Park). A single beep will sound.
The seat, outside mirrors, power
steering column, and adjustable
throttle and brake pedals will move
to the positions previously stored for
the identified driver.
Memory Remote Recall
The memory feature can recall the
driver seat, outside mirrors, power
steering column, and pedals to
stored positions when entering the
vehicle.
To activate, unlock the driver
door with the Remote Keyless
Entry (RKE) transmitter. The driver
seat, outside mirrors, power steering
column, and adjustable pedals will
move to the memory positions
associated with the transmitter used
to unlock the vehicle. This feature can be turned on or off
using the vehicle personalization
menu. See
Vehicle Personalization
on page 5‑38 for more information.
To stop recall movement, press one
of the power seat controls, memory
or power mirror buttons, power
steering column control, or the
adjustable pedal switch.
If something has blocked the driver
seat, power steering column, or the
adjustable pedals while recalling a
memory position, the recall may
stop. Remove the obstruction; then
press and hold the appropriate
manual control for the memory item
that is not recalling for two seconds.
Try recalling the memory position
again by pressing the appropriate
memory button. If the memory
position is still not recalling, see
your dealer for service. Easy Exit Positions
This feature can move the driver
seat rearward and the power
steering column up and forward to
allow extra room to exit the vehicle.
B(Easy Exit Positions):
Press to
recall the easy exit positions. The
vehicle must be in P (Park).
If the easy exit feature is
programmed on in the vehicle
personalization menu, automatic
driver seat and power steering
column movement occur when the
ignition key is removed.
A single beep sounds. The driver
seat moves back approximately
8 cm (3 in) and the power steering
column moves up and forward.
To move the seat back farther,
press
Bagain until the seat is all
the way back.

Black plate (7,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Seats and Restraints 3-7
If something has blocked the driver
seat while recalling the exit position,
the recall may stop. Remove the
obstruction; then press and hold
the power seat control rearward for
two seconds. Try recalling the exit
position again. If the exit position is
still not recalling, see your dealer for
service.
SeeVehicle Personalization on
page 5‑38 for more information.Heated and Ventilated
Front Seats
{WARNING
If you cannot feel temperature
change or pain to the skin, the
seat heater may cause burns
even at low temperatures. To
reduce the risk of burns, people
with such a condition should use
care when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This
may cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.
The buttons are on the climate
control panel.
{(Cooled Seat): Press to cool
the seat.
+(Heated Seatback): Press to
heat the seatback.
z(Heated Seat and Seatback):
Press to heat seat and seatback.

Black plate (35,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Seats and Restraints 3-35
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage
may also occur from the right front
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some
new parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for your vehicle covers the need
to replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. SeeVehicle Data
Recording and Privacy on
page 13‑20 andEvent Data
Recorders on page 13‑20.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
If the vehicle has the passenger
airbag status indicator pictured in
the following illustration, then the
vehicle has a passenger sensing
system for the right front passenger
position. The passenger airbag
status indicator, if equipped, is
visible on the overhead console
when the vehicle is started.
In addition, if the vehicle has a
passenger sensing system for the
right front passenger position, the
label on the vehicle's sun visors
refers to “ADVANCED AIRBAGS”.
United States
Canada and Mexico
The words ON and OFF, or the
symbols for on and off, will be
visible during the system check.
If you are using remote start,
if equipped, to start the vehicle from
a distance, you may not see the
system check. When the system
check is complete, either the word
ON or OFF, or the symbol for on or
off, will be visible. See Passenger
Airbag Status Indicator on
page 5‑14.

Black plate (37,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Seats and Restraints 3-37
The passenger sensing system is
designed to turn off the right front
passenger frontal airbag if:
.The right front passenger seat is
unoccupied.
.The system determines an infant
is present in a child restraint.
.A right front passenger takes
his/her weight off of the seat for
a period of time.
.There is a critical problem with
the airbag system or the
passenger sensing system.
When the passenger sensing
system has turned off the right front
passenger frontal airbag, the off
indicator will light and stay lit as a
reminder that the airbag is off. See
Passenger Airbag Status Indicator
on page 5‑14.
The passenger sensing system is
designed to turn on (may inflate)
the right front passenger frontal
airbag anytime the system senses that a person of adult size is
sitting properly in the right front
passenger seat.
When the passenger sensing
system has allowed the airbag
to be enabled, the on indicator will
light and stay lit as a reminder that
the airbag is active.
For some children, including
children in child restraints,
and for very small adults, the
passenger sensing system may
or may not turn off the right front
passenger frontal airbag, depending
upon the person's seating posture
and body build. Everyone in the
vehicle who has outgrown child
restraints should wear a safety belt
properly
—whether or not there is
an airbag for that person.
{WARNING
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
(Continued)
WARNING (Continued)
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. SeeAirbag Readiness
Light on page 5‑14 for more
information, including important
safety information.
If the On Indicator is Lit for a
Child Restraint
If a child restraint has been installed
and the on indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.

Black plate (40,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
3-40 Seats and Restraints
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information on page 13‑18.
{WARNING
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might addto or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change the vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, overhead console, front
sensors, side impact sensors,
or airbag wiring can affect the
operation of the airbag system.

Black plate (41,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Seats and Restraints 3-41
In addition, the vehicle may have
a passenger sensing system
for the right front passenger
position, which includes sensors
that are part of the passenger
seat. The passenger sensing
system may not operate properly
if the original seat trim is
replaced with non-GM covers,
upholstery or trim, or with
GM covers, upholstery or
trim designed for a different
vehicle. Any object, such as
an aftermarket seat heater or
a comfort enhancing pad or
device, installed under or on top
of the seat fabric, could also
interfere with the operation of
the passenger sensing system.
This could either prevent proper
deployment of the passenger
airbag(s) or prevent the
passenger sensing systemfrom properly turning off the
passenger airbag(s). See
Passenger Sensing System on
page 3‑35.
If you have any questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are
in Step Two of the Customer
Satisfaction Procedure in
this manual. See
Customer
Satisfaction Procedure (U.S.
and Canada) on page 13‑1
or Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels on
page 10‑62 for additional
important information. Q: Because I have a disability,
I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are
in Step Two of the Customer
Satisfaction Procedure in
this manual. See Customer
Satisfaction Procedure (U.S.
and Canada) on page 13‑1
or Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.