service CADILLAC ESCALADE 2012 3.G Owner's Guide

Black plate (29,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Instruments and Controls 5-29
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledge and cleared by
pressing any DIC button.
The messages that require
immediate action cannot be cleared
until that action is performed.
All messages should be taken
seriously and clearing the message
does not correct the problem.
The following are the possible
messages and some information
about them.
Battery Voltage and
Charging Messages
BATTERY LOW START
VEHICLE
When the vehicle’s battery is
severely discharged, this message
will display and four chimes
will sound. Start the vehicle
immediately. If the vehicle is not
started and the battery continues to
discharge, the climate controls,
heated seats, and audio systems
will shut off and the vehicle may
require a jump start. These systems
will function again after the vehicle
is started.
SERVICE BATTERY
CHARGING SYSTEM
On some vehicles, this message
displays if there is a problem with
the battery charging system. Under
certain conditions, the charging
system light may also turn on
in the instrument panel cluster. See
Charging System Light on
page 5‑15. Driving with this problem
could drain the battery. Turn off all
unnecessary accessories. Have the
electrical system checked as soon
as possible. See your dealer.
Brake System Messages
SERVICE BRAKE SYSTEM
This message displays along with
the brake system warning light if
there is a problem with the brake
system. See Brake System Warning
Light on page 5‑18. If this message
appears, stop as soon as possible
and turn off the vehicle. Restart the
vehicle and check for the message
on the DIC display. If the message
is still displayed or appears again
when you begin driving, the brake
system needs service as soon as
possible. See your dealer.

Black plate (30,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
5-30 Instruments and Controls
SERVICE BRAKES SOON
This message displays if there is a
problem with the brake system.
If this message appears, stop as
soon as possible and turn off the
vehicle. Restart the vehicle and
check for the message on the DIC
display. If the message is still
displayed or appears again when
you begin driving, the brake system
needs service. See your dealer.
Door Ajar Messages
DRIVER DOOR OPEN
This message displays and a chime
sounds if the driver door is not fully
closed and the vehicle is shifted
out of P (Park). Stop and turn
off the vehicle, check the door for
obstructions, and close the door
again. Check to see if the message
still appears on the DIC.
HOOD OPEN
This message displays and a
chime sounds if the hood is not
fully closed. Stop and turn off
the vehicle, check the hood for
obstructions, and close the hood
again. Check to see if the message
still appears on the DIC.
LEFT REAR DOOR OPEN
This message displays and a chime
sounds if the driver side rear door is
not fully closed and the vehicle is
shifted out of P (Park). Stop and turn
off the vehicle, check the door for
obstructions, and close the door
again. Check to see if the message
still appears on the DIC.
PASSENGER DOOR OPEN
This message displays and a chime
sounds if the front passenger door
is not fully closed and the vehicle is
shifted out of P (Park). Stop and turn
off the vehicle, check the door for
obstructions, and close the door
again. Check to see if the message
still appears on the DIC.
REAR ACCESS OPEN
This message displays and a
chime sounds if the liftgate or
liftglass is open while the ignition
is in ON/RUN. Turn off the vehicle
and check the liftgate and liftglass.
Restart the vehicle and check for
the message on the DIC display.
RIGHT REAR DOOR OPEN
This message displays and a chime
sounds if the passenger side rear
door is not fully closed and the
vehicle is shifted out of P (Park).
Stop and turn off the vehicle, check
the door for obstructions, and close
the door again. Check to see if the
message still appears on the DIC.

Black plate (32,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
5-32 Instruments and Controls
Engine Oil Messages
CHANGE ENGINE OIL SOON
This message displays when the
engine oil needs to be changed.
When you change the engine oil, be
sure to reset the CHANGE ENGINE
OIL SOON message. SeeEngine
Oil Life System on page 10‑10 for
information on how to reset the
message. See Engine Oil on
page 10‑7 andMaintenance
Schedule on page 11‑4 for more
information.
ENGINE OIL HOT IDLE
ENGINE
This message displays when the
engine oil becomes hotter than the
normal operating temperature. Stop
and allow the vehicle to idle until it
cools down. See Engine Coolant
Temperature Gauge on page 5‑13.
OIL PRESSURE LOW STOP
ENGINE
Notice: If you drive the vehicle
while the engine oil pressure is
low, severe engine damage may
occur. If a low oil pressure
warning appears on the Driver
Information Center (DIC), stop the
vehicle as soon as possible. Do
not drive the vehicle until the
cause of the low oil pressure is
corrected. See Engine Oil on
page 10‑7 for more information.
This message displays if low oil
pressure levels occur. Stop the
vehicle as soon as safely possible
and do not operate it until the cause
of the low oil pressure has been
corrected. Check the oil as soon
as possible and have the vehicle
serviced by your dealer. See Engine
Oil on page 10‑7.
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays and a chime
sounds when the cooling system
temperature gets too hot and the
engine further enters the engine
coolant protection mode. See
Engine Overheating on page 10‑19
for further information.
This message also displays when
the engine power is reduced.
Reduced engine power can affect
the vehicle's ability to accelerate.
If this message is on, but there
is no reduction in performance,
proceed to your destination. The
performance may be reduced the
next time the vehicle is driven. The
vehicle may be driven at a reduced
speed while this message is on, but
acceleration and speed may be
reduced. Anytime this message
stays on, the vehicle should be
taken to your dealer for service as
soon as possible.

Black plate (33,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Instruments and Controls 5-33
Fuel System Messages
FUEL LEVEL LOW
This message displays and a chime
sounds if the fuel level is low. Refuel
as soon as possible. SeeFuel
Gauge on page 5‑12 andFuel on
page 9‑51 for more information.
TIGHTEN GAS CAP
This message may display along
with the check engine light on the
instrument panel cluster if the fuel
cap is not tightened properly. See
Malfunction Indicator Lamp on
page 5‑16. Reinstall the fuel cap
fully. SeeFilling the Tank on
page 9‑54. The diagnostic system
can determine if the fuel cap has
been left off or improperly installed.
A loose or missing fuel cap
allows fuel to evaporate into the
atmosphere. A few driving trips with
the cap properly installed should
turn this light and message off.
Key and Lock Messages
REPLACE BATTERY IN
REMOTE KEY
This message displays if a Remote
Keyless Entry (RKE) transmitter
battery is low. The battery needs to
be replaced in the transmitter. See
“Battery Replacement” under
Remote Keyless Entry (RKE)
System Operation on page 2‑3.
Lamp Messages
SERVICE LEFT HEADLAMP
ASSEMBLY
On some models, this message
will be displayed when the left
headlamp is out and needs to be
serviced. See “LED Lighting” inLED
Lighting on page 10‑35 for more
information.
SERVICE RIGHT HEADLAMP
ASSEMBLY
On some models, this message
will be displayed when the right
headlamp is out and needs to be
serviced. See “LED Lighting” inLED
Lighting on page 10‑35 for more
information.
TURN SIGNAL ON
This message displays and a chime
sounds if a turn signal is left on for
1.2 km (3/4 of a mi). Move the turn
signal/multifunction lever to the off
position.
Object Detection System
Messages
PARKING ASSIST BLOCKED
SEE OWNERS MANUAL
This message displays if there is
something interfering with the park
assist system. See Ultrasonic
Parking Assist on page 9‑43 for
more information.

Black plate (34,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
5-34 Instruments and Controls
PARKING ASSIST OFF
After the vehicle has been started,
this message displays to remind the
driver that the Ultrasonic Rear
Parking Assist (URPA) system has
been turned off. Press the set/reset
button to acknowledge this message
and clear it from the DIC display.
To turn the URPA system back on,
seeUltrasonic Parking Assist on
page 9‑43.
SERVICE PARKING ASSIST
This message displays if there is a
problem with the Ultrasonic Rear
Parking Assist (URPA) system. Do
not use this system to help you
park. See Ultrasonic Parking Assist
on page 9‑43 for more information.
See your dealer for service.
SERVICE SIDE BLIND ZONE
ALERT SYSTEM
If your vehicle has the Side Blind
Zone Alert (SBZA) system and this
message displays, both SBZA
displays will remain on indicating
there is a problem with the SBZA system. If these displays remain on
after continued driving, the system
needs service. See your dealer. See
Side Blind Zone Alert (SBZA) on
page 9‑45
for more information.
SIDE BLIND ZONE ALERT
SYSTEM OFF
If your vehicle has the Side Blind
Zone Alert (SBZA) system, this
message displays when the SBZA
system has been turned off. See
Side Blind Zone Alert (SBZA) on
page 9‑45andDriver Information
Center (DIC) on page 5‑24 for more
information.
SIDE BLIND ZONE SYSTEM
UNAVAILABLE
If your vehicle has the Side Blind
Zone Alert (SBZA) system, this
message displays when the SBZA
system is disabled because the
sensor is blocked and cannot detect
vehicles in your blind zone. The
sensor may be blocked by mud, dirt,
snow, ice, or slush. This message
may also display during heavy rain or due to road spray. It may also
come on when driving in isolated
areas with no guardrails, trees,
or road signs and light traffic. Your
vehicle does not need service. For
cleaning instructions, see
“Washing
Your Vehicle” inExterior Care on
page 10‑96. See Side Blind Zone
Alert (SBZA) on page 9‑45 for more
information.
Ride Control System
Messages
SERVICE STABILITRAK
If your vehicle has StabiliTrak and
this message displays, it means
there may be a problem with the
StabiliTrak system. If you see this
message, try to reset the system.
Stop; turn off the engine for at least
15 seconds; then start the engine
again. If this message still comes
on, it means there is a problem. You
should see your dealer for service.

Black plate (35,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Instruments and Controls 5-35
The vehicle is safe to drive,
however, you do not have the
benefit of StabiliTrak, so reduce
your speed and drive accordingly.
SERVICE SUSPENSION
SYSTEM
This message displays when the
Road Sensing Suspension (RSS)
system is not operating properly.
Have your vehicle serviced by your
dealer.
SERVICE TRACTION
CONTROL
If your vehicle has StabiliTrak, this
message displays when there is a
problem with the Traction Control
System (TCS). When this message
displays, the system will not limit
wheel spin. Adjust your driving
accordingly. See your dealer for
service. SeeStabiliTrak
®System on
page 9‑37 for more information.
STABILITRAK INITIALIZING
If the vehicle has StabiliTrak, this
message may come on if the
StabiliTrak system has not fully
initialized because of road
conditions or the incorrect tire size.
When the StabiliTrak system is fully
initialized, the message will turn
off. SeeStabiliTrak
®System on
page 9‑37 for more information.
If this message continues to be
displayed for multiple ignition cycles
and on different road surfaces, see
your dealer for service.
TRACTION XX
STABILITRAK XX
This message displays when the
traction control and/or StabiliTrak
systems have been turned on or off.
Adjust your driving accordingly.
To limit wheel spin and realize
the full benefits of the stability
enhancement system, you should
normally leave StabiliTrak on.
However, you should turn
StabiliTrak off if the vehicle gets
stuck in sand, mud, ice, or snow and you want to rock the vehicle
to attempt to free it, or if you
are driving in extreme off-road
conditions and require more wheel
spin. See
If the Vehicle Is Stuck on
page 9‑14. To turn the StabiliTrak
system on or off, see StabiliTrak
®
System on page 9‑37.
STABILITRAK OFF may also
display when the stability control
has been automatically disabled.
There are several conditions that
can cause this message to appear.
.One condition is overheating,
which could occur if StabiliTrak
activates continuously for an
extended period of time.
.The message also displays if the
brake system warning light is on.
SeeBrake System Warning
Light on page 5‑18.
.The message could display if the
stability system takes longer
than usual to complete its
diagnostic checks due to driving
conditions.

Black plate (36,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
5-36 Instruments and Controls
.The message displays if an
engine or vehicle related
problem has been detected and
the vehicle needs service. See
your dealer.
The message turns off as soon as
the conditions that caused the
message to be displayed are no
longer present.
Airbag System Messages
SERVICE AIR BAG
This message displays if there is a
problem with the airbag system.
Have your dealer inspect the
system for problems. See Airbag
Readiness Light on page 5‑14 and
Airbag System on page 3‑27 for
more information.
Anti-theft Alarm System
Messages
SERVICE THEFT DETERRENT
SYSTEM
This message displays when there
is a problem with the theft-deterrent
system. The vehicle may or may not
restart so you may want to take the
vehicle to your dealer before turning
off the engine. See Immobilizer
Operation on page 2‑15 for more
information.
Tire Messages
SERVICE TIRE MONITOR
SYSTEM
On vehicles with the Tire Pressure
Monitor System (TPMS), this
message displays if a part on the
TPMS is not working properly. The
tire pressure light also flashes and
then remains on during the same
ignition cycle. See Tire Pressure
Light on page 5‑21. Several
conditions may cause this message to appear. See
Tire Pressure
Monitor Operation on page 10‑55 for
more information. If the warning
comes on and stays on, there may
be a problem with the TPMS. See
your dealer.
TIRE LEARNING ACTIVE
On vehicles with the Tire Pressure
Monitor System (TPMS), this
message displays when the TPMS
is re-learning the tire positions on
your vehicle. The tire positions must
be re-learned after rotating the tires
or after replacing a tire or sensor.
See Tire Inspection on page 10‑58,
Tire Rotation on page 10‑58, Tire
Pressure Monitor System on
page 10‑54, and Tire Pressure on
page 10‑52 for more information.
TIRE LOW ADD AIR TO TIRE
On vehicles with the Tire Pressure
Monitor System (TPMS), this
message displays when the
pressure in one or more of the
vehicle's tires needs to be checked.

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-1
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . 7-2
Theft-Deterrent Feature . . . . . . . 7-3
Overview . . . . . . . . . . . . . . . . . . . . . . 7-4
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . 7-9
Satellite Radio . . . . . . . . . . . . . . . 7-15
Radio Reception . . . . . . . . . . . . . 7-17
Rear Side WindowAntenna . . . . . . . . . . . . . . . . . . . . 7-17
Satellite Radio Antenna . . . . . . 7-18
Audio Players
CD/DVD Player . . . . . . . . . . . . . . 7-18
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
Auxiliary Devices . . . . . . . . . . . . 7-30
Rear Seat Infotainment
Rear Seat Entertainment (RSE) System
(Overhead) . . . . . . . . . . . . . . . . . 7-32
Rear Seat Entertainment (RSE) System
(Headrest DVD) . . . . . . . . . . . . 7-42
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . 7-56
Navigation
Using the NavigationSystem . . . . . . . . . . . . . . . . . . . . . 7-58
Maps . . . . . . . . . . . . . . . . . . . . . . . . 7-60
Navigation Symbols . . . . . . . . . 7-61
Destination . . . . . . . . . . . . . . . . . . 7-66
Configure Menu . . . . . . . . . . . . . 7-81
Global Positioning System (GPS) . . . . . . . . . . . . . . 7-94
Vehicle Positioning . . . . . . . . . . 7-95
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . 7-95 If the System Needs
Service . . . . . . . . . . . . . . . . . . . . . 7-96
Map Data Updates . . . . . . . . . . . 7-96
Database Coverage Explanations . . . . . . . . . . . . . . . 7-97
Voice Recognition
Voice Recognition . . . . . . . . . . . 7-97
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . 7-100

Black plate (15,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-15
At higher volume settings,
where the music is much louder
than the background noise,
there may be little or no
adjustments by AudioPilot. For
more information on AudioPilot,
visit www.bose.com/audiopilot.
Remove/Add XM Categories
(US and Canada)
Press the Remove/Add XM
Categories screen button to
remove or add XM categories when
selecting XM categories from the
category list screen. The list of XM
categories appear on the screen.
Use the arrow screen buttons
to scroll through the list. The
categories to remove are highlighted
and the categories to add are dark
in color. Press the category to be
added or removed. Press the
Restore All Categories screen
button to add all categories that
have been removed.Radio Data System (RDS)
The audio system has a Radio Data
System (RDS). RDS features are
available for use only on FM
stations that broadcast RDS
information. With RDS, the radio
can do the following:
.Receive announcements
concerning local and national
emergencies
.Display messages from radio
stations
This system relies on receiving
specific information from these
stations and only works when
the information is available.
In rare cases, a radio station may
broadcast incorrect information that
causes the radio features to work
improperly. If this happens, contact
the radio station.
The RDS system is always on.
When information is broadcast from
the FM station that is playing, the
station name or call letters displays
on the audio screen.
Satellite Radio
XM™ Satellite Radio Service
XM™ is a satellite radio service
that is based in the 48 contiguous
United States and 10 Canadian
provinces. XM Satellite Radio
has a wide variety of programming
and commercial-free music,
coast-to-coast, and in digital-quality
sound. A service fee is required to
receive the XM service. If the
service needs to be reactivated, the
radio will display “No Subscription
Please Renew on channel XM1.”
For more information, contact
XM at www.xmradio.com or call
1-800-929-2100 in the U.S.
and www.xmradio.ca or call
1-877-438-9677 in Canada.
When XM is active, the channel
name and number, song title, and
artist displays on the screen.

Black plate (16,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-16 Infotainment System
XM™Radio Messages
XL (Explicit Language
Channels): XL on the radio display,
after the channel name, indicates
content with explicit language.
These channels, or any others, can
be blocked at a customer's request
by calling 1‐800‐929-2100.
XM Updating: The encryption code
in the receiver is being updated and
no action is required.
No XM signal: The vehicle is in a
location that is blocking the XM
signal. When the vehicle is moved
into an open area, the signal should
return.
Loading XM: The audio system is
processing audio and text data
received. No action is needed.
Channel Off Air: This channel is
not currently in service.
Channel Unauth: This channel is
blocked or cannot be received with
your XM Subscription package. Channel Unavail:
This previously
assigned channel is no longer
assigned.
No Artist Info: No artist
information is available. The system
is working properly.
No Title Info: No song title
information is available. The system
is working properly.
No CAT Info: No category
information is available. The system
is working properly.
CAT Not Found: There are no
channels available for the selected
category. The system is working
properly.
No Information: No text or
informational messages are
available. The system is working
properly.
XM Theftlocked: The XM receiver
may have previously been in
another vehicle. For security
purposes, XM receivers cannot be
swapped between vehicles. If this message is received after having
your vehicle serviced, check with
your dealer.
XM Radio ID:
If tuned to channel 0,
this message will alternate with the
XM Radio eight digit radio ID label.
This label is needed to activate the
service.
Unknown: If this message is
received when tuned to channel 0,
there may be a receiver fault.
Consult with your dealer.
Check XM Receiver: If this
message does not clear within a
short period of time, the receiver
may have a fault. Consult with your
dealer.
No Subscription Please Renew:
The XM subscription needs to be
reactivated. Contact XM at
www.xmradio.com or call
1-800-929-2100.