battery location CADILLAC ESCALADE 2019 Owner's Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
28 KEYS, DOORS, AND WINDOWS
Press the button on the side of the
RKE transmitter to remove the key.
Never pull the key out without
pressing the button.
The key is used for the driver door.
See your dealer if a replacement key
or additional key is needed.
If locked out of the vehicle, see
Roadside Service0381.
With an active OnStar or connected
service plan, an OnStar Advisor may
remotely unlock the vehicle. See
OnStar Overview 0391.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement 0387.
If there is a decrease in the Remote
Keyless Entry (RKE) operating range: .
Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other vehicles
or objects may be blocking the
signal.
. Check the transmitter's battery.
See “Battery Replacement ”later in
this section.
. If the transmitter is still not
working correctly, see your dealer
or a qualified technician for
service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows for
vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless Access
Operation ”later in this section.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
44 KEYS, DOORS, AND WINDOWS
Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This will
cause the liftgate to be unlatched.
The liftgate can be opened when
locked if the RKE transmitter is within
1 m (3 ft) of the touch pad. See
Remote Keyless Entry (RKE) System
Operation028.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not open.
The liftgate will resume operation
when the battery is reconnected and
charged.
Hands-Free Operation
If equipped, the liftgate may be
operated with a kicking motion near
the center of the rear bumper at the
location of the projected logo. The
RKE transmitter must be within 1 m
(3 ft) of the rear bumper to operate
the power liftgate hands-free.
The hands-free feature will not work
while the liftgate is moving. To stop
the liftgate while in motion use one of
the liftgate switches. The hands-free feature can be
customized. See
Vehicle Personalization
0 155. Choose from the following:
On-Open and Close : The kicking
motion is activated to both open and
close the liftgate.
On-Open Only : The kicking motion is
activated to only open the liftgate.
Off : The feature is disabled.
Kick Zone
To operate, move your foot in a
forward kicking motion near the
center of the rear bumper at the
location of the projected logo, then
pull it back. The kick must come
within 14 cm (6 in) of the rear
bumper to activate. Then step back.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
VEHICLE CARE 281
1. Positive (+) Terminal. SeeJump
Starting - North America 0342.
2. Battery - North America 0293.
3. Coolant Surge Tank and Pressure Cap. See Cooling System 0286.
4. Engine Air Cleaner/Filter 0285.
5. Remote Negative (–) Location (Out of View). See Jump Starting -
North America 0342.
6. Engine Cooling Fans (Out of View). See Cooling System 0286.
7. Engine Oil Fill Cap. See “When to
Add Engine Oil” underEngine Oil
0 281.
8. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0281.
9. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid ”under Washer Fluid 0290.
10. Brake Fluid Reservoir. See Brake
Fluid 0292.
11. Engine Compartment Fuse Block
0301.Engine Oil
To ensure proper engine performance
and long life, careful attention must
be paid to engine oil. Following these
simple, but important steps will help
protect your investment:
.
Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil” in
this section.
. Check the engine oil level regularly
and maintain the proper oil level.
See “Checking Engine Oil” and
“When to Add Engine Oil” in this
section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0283.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially prior
to a long trip. The engine oil dipstick handle is a loop. See
Engine
Compartment Overview 0280 for the
location.
{Warning
The engine oil dipstick handle may
be hot; it could burn you. Use a
towel or glove to touch the dipstick
handle.
If a low oil Driver Information Center
(DIC) message displays, check the oil
level.
Follow these guidelines:
. To get an accurate reading, park
the vehicle on level ground. Check
the engine oil level after the
engine has been off for at least
two hours. Checking the engine oil
level on steep grades or too soon
after engine shutoff can result in
incorrect readings. Accuracy
improves when checking a cold
engine prior to starting. Remove
the dipstick and check the level.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
VEHICLE CARE 293
When the brake fluid falls to a low
level, the brake warning light comes
on. SeeBrake System Warning Light
0 141.
Brake fluid absorbs water over time
which degrades the effectiveness of
the brake fluid. Replace brake fluid at
the specified intervals to prevent
increased stopping distance. See
Maintenance Schedule 0360.
What to Add
Use only GM approved DOT 3 brake
fluid from a clean, sealed container.
See Recommended Fluids and
Lubricants 0370.
{Warning
The wrong or contaminated brake
fluid could result in damage to the
brake system. This could result in
the loss of braking leading to a
possible injury. Always use the
proper GM approved brake fluid.
Caution
If brake fluid is spilled on the
vehicle's painted surfaces, the paint
finish can be damaged. Immediately
wash off any painted surface.
Battery - North America
The original equipment battery is
maintenance free. Do not remove the
cap and do not add fluid.
Refer to the replacement number
shown on the original battery label
when a new battery is needed. See
Engine Compartment Overview 0280
for battery location.
{Warning
WARNING: Battery posts,
terminals, and related accessories
contain lead and lead compounds,
chemicals known to the State of
California to cause cancer and birth
defects or other reproductive harm.
(Continued)
Warning (Continued)
Batteries also contain other
chemicals known to the State of
California to cause cancer. WASH
HANDS AFTER HANDLING. For
more information go to
www.P65Warnings.ca.gov/
passenger-vehicle.
See California Proposition 65 Warning
0 277 and the back cover.
Vehicle Storage
{Warning
Batteries have acid that can burn
you and gas that can explode. You
can be badly hurt if you are not
careful. See Jump Starting - North
America 0342 for tips on working
around a battery without
getting hurt.
Infrequent Usage: Remove the black,
negative (−) cable from the battery to
keep the battery from running down.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
VEHICLE CARE 343
Caution
Ignoring these steps could result in
costly damage to the vehicle that
would not be covered by the vehicle
warranty. Trying to start the vehicle
by pushing or pulling it will not
work, and it could damage the
vehicle.
1. Check the other vehicle. It must have a 12-volt battery with a
negative ground system.
Caution
If the other vehicle does not have a
12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Get the vehicles close enough so the jumper cables can reach, but
be sure the vehicles are not
touching each other. If they are,
it could cause an unwanted ground connection. You would
not be able to start your vehicle,
and the bad grounding could
damage the electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking brake.
For vehicles with
four-wheel-drive with a
N (Neutral) transfer case
position, be sure the transfer
case is in a drive gear
—not
N (Neutral).
Caution
If any accessories are left on or
plugged in during the jump starting
procedure, they could be damaged.
The repairs would not be covered
by the vehicle warranty. Whenever
possible, turn off or unplug all
accessories on either vehicle when
jump starting. 3. Turn the ignition off on both
vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn off
the radio and all the lamps that
are not needed. This will avoid
sparks and help save both
batteries. And it could save the
radio!
4. Open the hood on the other vehicle and locate the positive (+)
and negative (−) terminal
locations on that vehicle.
The positive (+) terminal is under
a red plastic cover at the positive
battery post. To uncover the
positive (+) terminal, open the
red plastic cover.
For more information on the
location of the remote
positive (+) and remote negative
(−) terminals, see Engine
Compartment Overview 0280.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
382 CUSTOMER INFORMATION
.Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure,
incidental expenses may be
reimbursed during the Powertrain
warranty period. Items considered
are hotel, meals, and rental car or
a vehicle being delivered back to
the customer, up to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires, chains,
or other traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel delivery: Reimbursement is
up to 7 liters. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service. .
Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received,
the Roadside Service advisor will
help you make arrangements and
explain how to receive payment.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 800 km.
. Alternative Service: If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
ONSTAR 391
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 391
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 392
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 393
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. PressQtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
392 ONSTAR
.Make a call, end a call, or answer
an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
ONSTAR 395
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders. A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0275. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name tags,
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for any
affected or erased data or settings.