keyless CADILLAC ESCALADE 2021 User Guide

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
KEYS, DOORS, AND WINDOWS 25
This feature may be temporarily
disabled under some conditions. If the
liftgate does not respond to the kick,
open or close the liftgate by another
method or start the vehicle. The
feature will be re-enabled.
When closing the liftgate using this
feature, there will be a short delay.
The taillamps will flash and a chime
will sound.
Step away from the liftgate before it
starts moving.
Projected Logo
If equipped with this feature, a vehicle
logo will be projected for one minute
onto the ground near the rear bumper
when a remote key is detected within
approximately 2 m (6 ft) from the rear
bumper. The projected logo may not
be visible under brighter daytime
conditions.
.1 m (3 ft) Hands-Free Operation
Detection Zone
.2 m (6 ft) Projected Logo
Detection Zone
The projected logo shows where to
kick towards the rear bumper.
The projected logo will not be
restarted using the same remote key
unless it has been out of range for
longer than 20 seconds.
If a remote key is again detected
within approximately 2 m (6 ft) of the
liftgate, or another kick has been
detected, the one-minute timer will be
reset. The projected logo will not work
under these conditions:
.The vehicle battery is low.
.The transmission is not in P (Park).
.Hands Free Liftgate Control is set to
off in vehicle personalization. See
Vehicle Personalization
0138.
.Power liftgate is turned off.
.The vehicle remains parked for
72 hours or more, with no remote
key use or Keyless Access operation.
To re-enable, press any button on
the remote key or open and close a
vehicle door.
The projected logo will not work for a
single remote key when a remote key:
.Has been left within approximately
5 m (15 ft) of the liftgate for several
minutes.
.Has been left inside the vehicle and
all vehicle doors are closed.
.Has approached the area outside of
the liftgate five times within
10 minutes.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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28 KEYS, DOORS, AND WINDOWS
Power Assist Steps
{Warning
To avoid personal injury or property
damage, before entering or exiting
the vehicle, be sure the power assist
step is fully extended. Do not step
on the power assist step while it is
moving. Never place hands or other
body parts between the extended
power assist step and the vehicle.
If equipped, the power assist steps will
deploy when the door is opened and
automatically retract three seconds
after the door is closed. The power
assist steps will retract immediately if
the vehicle starts moving.
Disable the power assist steps before
jacking or placing any object under
the vehicle. Too much ice buildup
may prevent deployment of the power
assist steps. Check the step position
before exiting the vehicle. If this
happens, disable the power assist
steps, clear the ice, then enable the
assist steps and confirm normal
function prior to use. Keep hands, children, pets, objects,
and clothing clear of the power assist
steps when in motion. The steps will
reverse direction if they encounter an
obstruction when opening or closing.
Remove the obstruction, then open
and close the door on the same side
to complete the motion of the assist
steps. If the obstruction is not cleared,
the assist steps remain extended while
driving.
To extend or retract both power assist
steps for cleaning, see
Vehicle
Personalization 0138.
Enable/Disable
To enable or disable the power assist
steps, see Vehicle Personalization
0 138.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
The indicator light, on the driver door
near the window, indicates the status
of the system. See Power Door Locks
0 18
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of
three ways:
.Use the remote key.
.Use the Keyless Access system.
.With a door open, pressQon
the interior of the door.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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KEYS, DOORS, AND WINDOWS 29
3. After 30 seconds the alarm systemwill arm, and the indicator light
will begin to slowly flash. Pressing
Qon the remote key a second time
will bypass the 30-second delay
and immediately arm the alarm
system.
The vehicle alarm system will not arm
if the doors are locked with the
mechanical key.
If the driver door is opened without
first unlocking with the remote key,
the horn will chirp and the lights will
flash to indicate pre-alarm. If the
vehicle is not started, or the door is
not unlocked by pressing
Kon the
remote key during the 10-second
pre-alarm, the alarm will be activated.
The alarm will also be activated if a
passenger door, the liftgate, or the
hood is opened without first
disarming the system. When the
alarm is activated, the turn signals
flash and the horn sounds for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
.PressKon the remote key.
.Unlock the vehicle using the Keyless
Access system.
.Start the vehicle.
To avoid setting off the alarm by
accident:
.Lock the vehicle after all occupants
have exited.
.Always unlock a door with the
remote key, or use the Keyless
Access system.
Unlocking the driver door with the
mechanical key will not disarm the
system or turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed on the remote key and
the horn chirps three times, an alarm
occurred previously while the alarm
system was armed.
If the alarm has been activated, a
message will appear on the DIC.
Power Sounder, Inclination
Sensor, and Intrusion Sensor
In addition to the standard
theft-deterrent system features, this
system may also have a power
sounder, inclination sensor, and
intrusion sensor.
The power sounder provides an
audible alarm which is distinct from
the vehicle’s horn. It has its own
power source, and can sound an alarm
if the vehicle’s battery is
compromised.
The inclination sensor can set off the
alarm if it senses movement of the
vehicle, such as a change in vehicle
orientation.
The intrusion sensor monitors the
vehicle interior, and can activate the
alarm if it senses unauthorized entry
into the vehicle’s interior. Do not
allow passengers or pets to remain in
the vehicle when the intrusion sensor
is activated.
Before arming the theft-deterrent
system and activating the intrusion
sensor:

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KEYS, DOORS, AND WINDOWS 31
To keep the steering column from
binding, straighten the front wheels
before turning off the vehicle.
Immobilizer
SeeRadio Frequency Statement 0467.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The immobilization system is
disarmed when the ignition is turned
on or to ACC/ACCESSORY and a valid
remote key is present in the vehicle.
The security light, in the instrument
cluster, comes on if there is a problem
with arming or disarming the
theft-deterrent system.
The system has one or more remote
keys matched to an immobilizer
control unit in the vehicle. Only a
correctly matched remote key will
start the vehicle. If the remote key is
ever damaged, you may not be able to
start your vehicle.
When trying to start the vehicle, the
security light may come on briefly.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off), and
the remote key appears to be
undamaged, try another remote key.
Or, you may try placing the remote
key in the backup location. See
Remote Keyless Entry (RKE) System
Operation 07.
If the ignition modes will not change
with the other remote key or in the
backup location, the vehicle needs service. If the ignition does change
modes, the first remote key may be
faulty. See your dealer.
It is possible for the immobilizer
system to learn new or replacement
remote keys. Up to eight remote keys
can be programmed for the vehicle. To
program additional remote keys, see
“Programming Remote Keys to the
Vehicle
”under Remote Keyless Entry
(RKE) System Operation 07.
Do not leave the remote key or device
that disarms or deactivates the
theft-deterrent system in the vehicle.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you cut
too sharply into the right lane, you
could hit a vehicle on the right.
Check the inside mirror or glance
over your shoulder before changing
lanes.

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KEYS, DOORS, AND WINDOWS 33
Resetting the Power Folding
Mirrors
Reset the power folding mirrors if:
.The mirrors are accidentally
obstructed while folding.
.They are accidentally manually
folded/unfolded.
.The mirrors do not stay in the
unfolded position.
.The mirrors vibrate at normal
driving speeds.
Fold and unfold the mirrors one time
using the mirror controls to reset
them to their normal position. A noise
may be heard during the resetting of
the power folding mirrors. This sound
is normal after a manual folding
operation.
Remote Mirror Folding
If equipped with power folding mirrors
and the mirrors have been folded with
the power folding mirror switch, they
may not be automatically unfolded.
If equipped with power folding mirrors
and the mirrors have not been folded
with the power folding mirror switch and the vehicle is in P (Park), they
may be automatically folded/unfolded
as follows:
1. If doors are locked by pressing
H
on the remote key, the mirrors will
fold. If doors are unlocked by
pressing
Ion the remote key, the
mirrors will unfold. See Remote
Keyless Entry (RKE) System
Operation 07.
2. If doors are locked by pressing the door handle lock/unlock button,
the mirrors will fold. If doors are
unlocked by pressing the door
handle button, the mirrors will
unfold. See “Keyless Unlocking/
Locking from the Driver Door” in
Remote Keyless Entry (RKE) System
Operation 07.
3. If passive locking is enabled and doors are locked by that feature,
the mirrors will fold. See “Passive
Locking” inRemote Keyless Entry
(RKE) System Operation 07.
This feature is turned on or off
through vehicle personalization. See
Vehicle Personalization 0138.
Heated Mirrors
The rear window defogger also heats
the outside mirrors.
K:Press to heat the outside mirrors.
See “Rear Window Defogger” under
Dual Automatic Climate Control System
0 220.
Automatic Dimming Mirror
If equipped, the driver outside mirror
automatically adjusts for the glare of
the headlamps from behind. This
feature comes on when the vehicle is
started.
Reverse Tilt Mirrors
If equipped with reverse tilt mirrors
and memory seats, the passenger and/
or driver mirror tilts to a preselected
position when the vehicle is in
R (Reverse). This allows the curb to be
seen when parallel parking.
The mirror(s) may move from their
tilted position when:
.The vehicle is shifted out of
R (Reverse), or remains in
R (Reverse) for about 30 seconds.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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46 SEATS AND RESTRAINTS
If equipped, memory seats allow two
drivers to save and recall their unique
seat positions for driving the vehicle,
and a shared exit position for getting
out of the vehicle. Other feature
positions may also be saved, such as
power mirrors and power steering
wheel, if equipped. Memory positions
are linked to remote key 1 or 2 for
automatic memory recalls.
Before saving, adjust all available
memory feature positions. Turn the
vehicle on and then press and release
SET; a beep will sound. Then
immediately press and hold 1, 2,
or
B(Exit) until two beeps sound. To
manually recall these positions, press
and hold 1, 2, or
Buntil the saved
position is reached. Follow the
instructions under “Saving Memory
Positions.”
The vehicle identifies the current
driver’s remote key number (1–8). See
Remote Keyless Entry (RKE) System
Operation 07. Only remote keys 1 and
2 can be used for automatic memory
recalls. A Driver Information Center
(DIC) welcome message indicating the
transmitter number may display for the first few ignition cycles following a
transmitter change. For Seat Entry
Memory to work properly, save the
positions to the memory button (1 or
2) matching the remote key number
displayed in the DIC welcome
message. Carry the linked remote key
when entering the vehicle.
Vehicle Personalization Settings
.To have the Seat Entry Memory
movement begin when the vehicle is
started, select the Settings menu,
then Vehicle, then Seating Position,
and then Seat Entry Memory. Select
On or Off. See
“Seat Entry Memory ”
later in this section.
.To begin Seat Exit Memory
movement when the vehicle is
turned off and the driver door is
opened, or when the vehicle is
turned off with the driver door
already opened, select the Settings
menu, then Vehicle, then Seating
Position, and then Seat Exit
Memory. Select On or Off. See “Seat
Exit Memory” later in this section.
.SeeVehicle Personalization 0138 for
additional setting information. Identifying Driver Number
To identify the driver number:
1. Move your remote key away from the vehicle.
2. Start the vehicle with another remote key. The DIC should display
the driver number for the other
remote key. Turn the vehicle off
and remove the remote key from
the vehicle.
3. Start the vehicle with the initial remote key. The DIC should display
the driver number of your
remote key.
Saving Memory Positions
Read these instructions completely
before saving memory positions.
To save preferred driving positions
1 and 2: 1. Turn the vehicle on or to ACC/ ACCESSORY with remote key 1
or 2.
A DIC welcome message may
indicate driver number 1 or 2.
2. Adjust all available memory features to the desired driving
position.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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SEATS AND RESTRAINTS 47
3. Press and release SET; a beep willsound.
4. Immediately press and hold the 1 or 2 memory button matching the
above DIC welcome message until
two beeps sound.
If too much time passes between
releasing SET and pressing 1, the
memory position will not be saved
and two beeps will not sound.
Repeat Steps 3 and 4.
1 or 2 corresponds to the driver
number. See “Identifying Driver
Number” previously in this section.
5. Repeat Steps 1–4 for a second driver using 1 or 2. Remote keys 3–
8 may not save memory positions.
To save the position for
Band Seat
Exit Memory features, repeat Steps 1–
4 using
B. This saves the position for
getting out of the vehicle.
Save preferred memory feature
positions to both 1 and 2 if you are
the only driver. Manually Recalling Memory
Positions
Press and hold 1, 2, or
Bto recall the
previously saved memory positions if
you are driver 1 or 2 identified in the
DIC welcome message. Remote keys
3–8 will not recall memory positions.
To stop Manual Memory recall
movement, release 1, 2, or
Bor press
any of the following controls:
.Power seat
.Memory SET
.Power mirror, with the driver or
passenger side mirror selected
.Power steering wheel, if equipped
Manual Memory recall movement for
1, 2 or
Bbuttons may be initiated
and will complete to the saved
memory position if the vehicle is
shifted in or out of P (Park).
Seat Entry Memory
The vehicle identifies the number of
the current driver’s remote key (1–8).
See Remote Keyless Entry (RKE) System
Operation 07. If the remote key is 1 or
2, and Seat Entry Memory is enabled
in vehicle personalization, the positions saved to the same memory
button number 1 or 2 are
automatically recalled when the
vehicle is turned on, or turned from
off to ACC/ACCESSORY. Remote keys
3–8 will not provide automatic
memory recalls.
To turn Seat Entry Memory on or off,
see
“Vehicle Personalization Settings”
previously in this section and Vehicle
Personalization 0138.
The shift lever must be in P (Park) to
start Seat Entry Memory. Seat Entry
Memory recall will complete if the
vehicle is shifted out of P (Park) prior
to reaching the saved memory
position.
To stop Seat Entry Memory recall
movement, turn the vehicle off or
press any of the following controls:
.Power seat
.Memory SET, 1, 2, orB
.Power mirror, with the driver or
passenger side mirror selected
.Power steering wheel, if equipped
If the saved memory seat position
does not automatically recall or recalls
to the wrong positions, the driver’s

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144 INSTRUMENTS AND CONTROLS
Remote Unlock Light Feedback
This setting will flash the exterior
lamps when unlocking the vehicle
with the remote key.
Touch Off or Flash Lights.
Remote Lock Feedback
This setting provides what type of
feedback is given when locking the
vehicle with the remote key.
Touch Off, Lights and Horn, Lights
Only, or Horn Only.
Remote Door Unlock
This setting allows selection of which
doors will unlock when pressing
Kon
the remote key.
Touch All Doors or Driver Door.
Relock Remotely Unlocked Doors
This setting secures the vehicle if
doors are not opened within
30 seconds of using the remote key to
unlock doors.
Touch Off or On. Remote Start Auto Cool Seats
This setting will automatically turn on
the cooled seats when using remote
start on warm days. See
Heated and
Ventilated Front Seats 048 and
Remote Vehicle Start 014.
Touch Off or On.
Remote Start Auto Heat Seats
This setting will automatically turn on
the heated seats when using remote
start on cold days. See Heated and
Ventilated Front Seats 048 and
Remote Vehicle Start 014.
If equipped with Auto Heated Steering
Wheel, this feature will turn on when
the Remote Start Auto Heated Seats
turn on.
Touch Off or On.
Remote Window Operation
This setting enables remote operation
of the windows with the remote key.
See Remote Keyless Entry (RKE) System
Operation 07.
Touch Off or On. Passive Door Unlock
This setting specifies which doors will
unlock when using the button on the
driver door handle to unlock the
vehicle.
Touch Off, All Doors, or Driver
Door Only.
Passive Door Lock
This setting specifies if the vehicle will
automatically lock or lock and provide
an alert after all the doors are closed
while walking away from the vehicle
with the remote key. See
Remote
Keyless Entry (RKE) System Operation
0 7.
Touch Off, On with Horn Chirp, or On.
Remote Left in Vehicle Alert
This setting sounds an alert when the
remote key is left in the vehicle that is
not running.
Touch Off or On.
Remote Removed From Vehicle
Alert
This setting beeps the horn three
times if exiting a running vehicle with
the remote key.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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208 INFOTAINMENT SYSTEM
registered key, the Driver Information
Center (DIC) displays a message that
Teen Driver is active.
To access:1. Touch Settings on the Home Page, then touch Vehicle, and then Teen
Driver.
2. Create a Personal Identification Number (PIN) by choosing a
four-digit PIN. Re-enter the PIN to
confirm. To change the PIN, touch
Change PIN.
The PIN is required to:
.Register or unregister keys.
.Change Teen Driver settings.
.Change or clear the Teen
Driver PIN.
.Access or delete Report Card data.
Register keys to activate Teen
Driver and assign restrictions to
the key:
Any vehicle key can be registered, up
to a maximum of eight keys. Label the
key to tell it apart from the
other keys. For a pushbutton start system:
1. Start the engine.
2. For automatic transmissions, the vehicle must be in P (Park). For
manual transmissions, the vehicle
must be stopped with the parking
brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.
5. Place the Remote Keyless Entry (RKE) transmitter key you wish to
register in the transmitter pocket.
The key does not need to be the
one that started the vehicle. See
Remote Keyless Entry (RKE) System
Operation 07for transmitter
pocket location.
6. From the Teen Driver menu, touch Setup Keys.
.If the transmitter key has not
previously been registered, the
option to add the key displays.
Touch Add and a confirmation
message displays. Teen Driver
restrictions will be applied
whenever this key is used to
operate the vehicle.
.If the transmitter key has
already been registered, the
option to remove the key
displays. If Remove is touched,
the transmitter key is no longer
registered. A confirmation
message displays, and Teen
Driver restrictions will not be
applied if this transmitter key is
used to operate the vehicle.
In vehicles with a pushbutton start
system, if a Teen Driver and a
non-Teen Driver key are both present
at start up, the vehicle will recognize
the non-Teen Driver key to start the
vehicle. The Teen Driver settings will
not be active.
For a keyed ignition system: 1. Start the engine.
2. For automatic transmissions, the vehicle must be in P (Park). For
manual transmissions, the vehicle
must be stopped with the parking
brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.

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DRIVING AND OPERATING 245
Caution (Continued)
.Do not tow a trailer during
break-in. SeeTrailer Towing 0334
for the trailer towing capabilities
of the vehicle and more
information.
Following break-in, engine speed
and load can be gradually
increased.
Ignition Positions
Vehicles equipped with Keyless Access
have pushbutton starting. The Remote Key must be in the
vehicle for the system to operate.
If the pushbutton start is not working,
the vehicle may be near a strong radio
antenna signal causing interference to
the Keyless Access system. See
Remote
Keyless Entry (RKE) System Operation
0 7.
To shift out of P (Park), the ignition
must be on or in Service Mode, and
the brake pedal must be applied.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the vehicle
off in an emergency.
Stopping the Engine/LOCK/OFF (No
Indicator Lights) : When the vehicle
is stopped, press ENGINE START/
STOP once to turn the engine off.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory Power
(RAP) 0248. If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and display the message
SHIFT TO PARK in the Driver
Information Center (DIC). When the
vehicle is shifted into P (Park), the
ignition system will turn off.
The vehicle may have an electric
steering column lock. The lock is
activated when the ignition is turned
off and either front door is opened.
A sound may be heard as the lock
actuates or releases. The steering
column lock may not release with the
wheels turned off center. If this
happens, the vehicle may not start.
Move the steering wheel from left to
right while attempting to start the
vehicle. If this does not work, the
vehicle needs service.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the brakes
repeatedly. This may deplete power
assist, requiring increased brake
pedal force.