phone CADILLAC ESCALADE 2021 Owner's Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
108 INSTRUMENTS AND CONTROLS
control is off, the transmission is in
R (Reverse), and the front windshield
wiper is performing INT wipes, then
the rear wiper automatically performs
INT wipes.
This feature can be turned on or off.
SeeVehicle Personalization 0138.
The windshield washer reservoir is
used for the windshield, rear window,
and rear mirror camera, if equipped.
See Rear Camera Mirror 034. Check
the fluid level in the reservoir if either
washer is not working. See Washer
Fluid 0377.
Rear Camera Washer
If equipped, push the windshield
wiper lever forward to spray washer
fluid on the rear camera lens. The lever returns to its starting position
when released. See
Rear Camera Mirror
0 34.
Activating the Rear Camera Washer
also cleans the rear window.
Compass
The vehicle may have a compass
display on the Instrument Cluster. The
compass receives its heading and
other information from the Global
Positioning System (GPS) antenna,
StabiliTrak/Electronic Stability Control
(ESC), and vehicle speed information.
The compass system is designed to
operate for a certain number of miles
or degrees of turn before needing a
signal from the GPS satellites. When
the compass display shows CAL, drive
the vehicle for a short distance in an
open area where it can receive a GPS
signal. The compass system will
automatically determine when a GPS
signal is restored and provide a
heading again.
Clock
Set the time and date using the
infotainment system. See "Time /
Date" under Settings0203.
Power Outlets
Power Outlets 12-Volt Direct Current
Accessory power outlets can be used
to plug in electrical equipment, such
as a cell phone or MP3 player.
The vehicle has two accessory power
outlets:
.Below the center console in the map
pocket
.Inside the center console (Standard
Floor Console Only)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INSTRUMENTS AND CONTROLS 109
Standard Floor Console
Cooling Floor Console
Lift the cover to access and replace
when not in use. The accessory power outlets are
powered as follows:
.The power outlets are powered
when the vehicle is started or the
ignition is in ACC/ACCESSORY,
or until the driver door is opened
within 10 minutes of turning off the
vehicle. See
Retained Accessory
Power (RAP) 0248.
Caution
Leaving electrical equipment
plugged in for an extended period
of time while the vehicle is off will
drain the battery. Always unplug
electrical equipment when not in
use and do not plug in equipment
that exceeds the maximum 15 amp
rating.
Certain power accessory plugs may
not be compatible with the accessory
power outlet and could overload
vehicle or adapter fuses. If a problem
is experienced, see your dealer. When adding electrical equipment, be
sure to follow the proper installation
instructions included with the
equipment. See
Add-On Electrical
Equipment 0360.
Caution
Hanging heavy equipment from the
power outlet can cause damage not
covered by the vehicle warranty.
The power outlets are designed for
accessory power plugs only, such as
cell phone charge cords.
Power Outlet 110/120 Volt
Alternating Current
If equipped, the vehicle has two
alternating current power outlets.
.Rear storage area
.Back of the center console

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INSTRUMENTS AND CONTROLS 111
Wireless Charging
If equipped and enabled, the system
operates at 145 kHz and wirelessly
charges one Qi compatible
smartphone. The power output of the
system is capable of charging at a rate
up to 3 amp (15 W), as requested by
the compatible smartphone. SeeRadio
Frequency Statement 0467.
{Warning
Wireless charging can affect the
operation of an implanted
pacemaker or other medical devices.
If you have one, it is recommended
to consult with your doctor before
using the wireless charging system.
The vehicle must be on, in ACC/
ACCESSORY, or Retained Accessory
Power (RAP) must be active. The
wireless charging feature may not
correctly indicate charging when the
vehicle is in RAP, or during Bluetooth
phone calls. See Retained Accessory
Power (RAP) 0248. The operating temperature is
−20 °C
(−4 °F) to 60 °C (140 °F) for the
charging system and 0 °C (32 °F) to
35 °C (95 °F) for the phone.
{Warning
Remove all objects from the
charging pocket before charging
your compatible smartphone.
Objects, such as coins, keys, rings,
paper clips, or cards, between the
smartphone and the charger will
become very hot. On the rare
occasion that the charging system
does not detect an object, and the
object gets wedged between the
smartphone and the charger,
remove the smartphone and allow
the object to cool before removing
it from the charging pocket, to
prevent burns.
To charge a compatible smartphone:
1. Remove all objects from the charging pocket. The system may
not charge if there are any objects
between the smartphone and
charging pocket.
2. With the smartphone screen facing the rear of the vehicle, slowly insert
the smartphone into the charging
pocket until
}appears onVon
the infotainment display. This
indicates that the smartphone is
properly positioned and charging.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
112 INSTRUMENTS AND CONTROLS
If}turns yellow, ensure that the
charging pocket is clear of any
objects and that the smartphone is
capable of wireless charging before
repositioning it.
If a smartphone is inserted into the
pocket and
}does not display,
remove the smartphone from the
pocket, turn it 180 degrees, and
wait three seconds before inserting
the smartphone into the pocket
again.
The smartphone may become
warm during charging. This is
normal. In warmer temperatures,
the speed of charging may be
reduced.
To maximize the charge rate,
ensure the smartphone is fully
seated and centered in the holder
with nothing under it. A thick
smartphone case may prevent the
wireless charger from working,
or may reduce the charging
performance. See your dealer for
additional information. Software Acknowledgements
Certain Wireless Charging Module
product from LG Electronics, Inc.
("LGE") contains the open source
software detailed below. Refer to the
indicated open source licenses (as are
included following this notice) for the
terms and conditions of their use.
OSS Notice Information
To obtain the source code that is
contained in this product, please visit
http://opensource.lge.com. In addition
to the source code, all referred license
terms, warranty disclaimers and
copyright notices are available for
download. LG Electronics will also
provide open source code to you on
CD-ROM for a charge covering the
cost of performing such distribution
(such as the cost of media, shipping,
and handling) upon email request to
[email protected]. This offer is
valid for three (3) years from the date
on which you purchased the product.
Freescale-WCT library
Copyright (c) 2012-2014 Freescale
Semiconductor, Inc.. All rights
reserved.
1. Redistributions of source code must retain the above copyright
notice, this list of conditions and
the following disclaimer.
2. Redistributions in binary form must reproduce the above
copyright notice, this list of
conditions and the following
disclaimer in the documentation
and/or other materials provided
with the distribution.
3. Neither the name of the copyright holder nor the names of its
contributors may be used to
endorse or promote products
derived from this software without
specific prior written permission.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INSTRUMENTS AND CONTROLS 135
.Tire Pressure
.Fuel Economy
.Average Speed
.Traffic Sign Memory
.Timer
.Diesel Exhaust Fluid
.Fuel Filter Life
.Off-Road
.Engine Hours
.Battery Voltage
.Oil Pressure
.Trailer Brake
.Coolant Temperature
.Transmission Fluid Temp
.Air Filter Life
.Brake Pad Life
.Traction and Stability
.Time and Date
Head-Up Display (HUD)
{Warning
If the HUD image is too bright or
too high in your field of view, it
may take you more time to see(Continued)
Warning (Continued)
things you need to see when it is
dark outside. Be sure to keep the
HUD image dim and placed low in
your field of view.
If equipped with HUD, some
information about the operation of
the vehicle is projected onto the
windshield. The image is projected
through the HUD lens on top of the
instrument panel. The information
appears as an image focused out
toward the front of the vehicle.
Caution
If you try to use the HUD image as
a parking aid, you may misjudge
the distance and damage your
vehicle. Do not use the HUD image
as a parking aid.
The HUD information can be
displayed in various languages. The
speedometer reading and other
numerical values can be displayed in
either English or metric units. The language selection is changed
through the radio, and the units of
measurement is changed through the
instrument cluster. See
Settings0203.HUD Display on the Windshield
Depending on how the vehicle is
equipped, the HUD may display some
of the following vehicle information
and vehicle messages or alerts:
.Speed
.Audio
.Phone
.Navigation
.Driver Assistance Features
.Vehicle Messages

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
146 INSTRUMENTS AND CONTROLS
Universal Remote System
Programming
If equipped, these buttons are in the
overhead console.
This system can replace up to three
remote control transmitters used to
activate devices such as garage door
openers, security systems, and home
automation devices. These
instructions refer to a garage door
opener, but can be used for other
devices.
Do not use the Universal Remote
system with any garage door opener
that does not have the stop andreverse feature. This includes any
garage door opener model
manufactured before April 1, 1982.
Read these instructions completely
before programming the Universal
Remote system. It may help to have
another person assist with the
programming process.
Keep the original hand-held
transmitter for use in other vehicles
as well as for future programming.
Erase the programming when vehicle
ownership is terminated. See
“Erasing
Universal Remote System Buttons”
later in this section.
To program a garage door opener,
park outside directly in line with and
facing the garage door opener receiver.
Clear all people and objects near the
garage door.
Make sure the hand-held transmitter
has a new battery for quicker and
more accurate transmission of the
radio-frequency signal.
Programming the Universal
Remote System
For questions or programming help,
see www.homelink.com/gm or call
1-800-355-3515. For calls placed
outside the U.S.A, Canada, or Puerto
Rico, international rates will apply and
may differ based on landline or mobile
phone.
Programming involves time-sensitive
actions, and may time out causing the
procedure to be repeated.
To program up to three devices:
1. Hold the end of the hand-held transmitter about 3 to 8 cm (1 to
3 in) away from the Universal
Remote system buttons with the
indicator light in view. The
hand-held transmitter was supplied
by the manufacturer of the garage
door opener receiver.
2. Press and release one of the three Universal Remote system buttons
to be programmed. Press and hold
the hand-held transmitter button.
Do not release the hand-held
transmitter button until the
indicator light changes from a slow

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INSTRUMENTS AND CONTROLS 147
to a rapid flash or continuous light.
Then release the hand-held
transmitter button.
Some garage door openers may
require substitution of Step 2 with
the procedure under“Radio Signals
for Some Gate Operators ”later in
this section.
3. Press and hold the newly programmed Universal Remote
system button for five seconds
while watching the indicator light
and garage door activation.
.If the indicator light stays on
continuously or the garage door
moves when the button is
pressed, then programming is
complete. There is no need to
complete Steps 4–6.
.If the indicator light does not
come on or the garage door does
not move, a second button press
may be required. For a second
time, press and hold the newly
programmed button for
five seconds. If the indicator
light is continuously lit, or the
garage door moves,
programming is complete.
.If the indicator light flashes
rapidly and the garage door does
not move, continue with
programming Steps 4–6.
Learn or Smart Button
4. After completing Steps 1–3, locate the Learn or Smart button inside
the garage on the garage door
opener receiver. The name and
color of the button may vary by
manufacturer.
5. Press and release the Learn or Smart button. Step 6 must be
completed within 30 seconds of
pressing this button.
6. Return to the vehicle and firmly press and hold the trained
Universal Remote system button
for two seconds and release. Repeat the
“press/hold/release ”sequence
up to three times to complete the
training process.
The Universal Remote system should
now activate the garage door.
Repeat the process for programming
the two remaining buttons.
Radio Signals for Some Gate
Operators
For questions or programming help,
see www.homelink.com/gm or call
1-800-355-3515. For calls placed
outside the U.S.A, Canada, or Puerto
Rico, international rates will apply and
may differ based on landline or mobile
phone.
Some radio-frequency laws and gate
operators require transmitter signals
to time out or quit after several
seconds of transmission. This may not
be long enough for the Universal
Remote system to pick up the signal
during programming.
If the programming did not work,
replace Step 2 under “Programming
the Universal Remote System ”with
the following:

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 157
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . 158
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Steering Wheel Controls . . . . . . . . . 160
Using the System . . . . . . . . . . . . . . . . . 160
Software Updates . . . . . . . . . . . . . . . . . 163
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . 163
HD Radio Technology . . . . . . . . . . . . 165
Radio Data System (RDS) . . . . . . . . 166
Satellite Radio . . . . . . . . . . . . . . . . . . . . 166
Radio Reception . . . . . . . . . . . . . . . . . . 168
Multi-Band Antenna . . . . . . . . . . . . . 168
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . . . . . . 169
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Bluetooth Audio . . . . . . . . . . . . . . . . . . 171
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . 172
Rear Seat Infotainment
Rear Seat Infotainment (RSI) System . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Navigation
Using the Navigation System . . . . 180
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Navigation Symbols . . . . . . . . . . . . . . 184
Destination . . . . . . . . . . . . . . . . . . . . . . . 184
Global PositioningSystem (GPS) . . . . . . . . . . . . . . . . . . . 189
Vehicle Positioning . . . . . . . . . . . . . . . 189
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . . . 190
If the System Needs Service . . . . . 190
Map Data Updates . . . . . . . . . . . . . . . 190
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . . 191
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . 191
Phone
Bluetooth (Overview) . . . . . . . . . . . . . 196
Bluetooth (Pairing and Using aPhone) . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . 202
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . 207
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . . 211

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
158 INFOTAINMENT SYSTEM
Introduction
Read the following pages to become
familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can cause
a crash. You or others could be
injured or killed. Do not give
extended attention to infotainment
tasks while driving. Limit your
glances at the vehicle displays and
focus your attention on driving. Use
voice commands whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some features
when driving. These features may gray
out when they are unavailable. Many
infotainment features are also
available through the instrument
cluster and steering wheel controls. Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.
.Set up the audio by presetting
favorite stations, setting the tone,
and adjusting the speakers.
.Set up phone numbers in advance
so they can be called easily by
pressing a single control or by using
a single voice command.
See Distracted Driving 0230.
Overview
Infotainment System
The infotainment system is controlled
by using the infotainment display,
controls on the center console,
steering wheel controls, and voice
recognition. Infotainment Controls on the
Multifunction Controler (MFC)
1.l(Navigation)
.Press to access the navigation
screen.
.Press and hold to access the
Apple CarPlay or Android
Auto Map View, if connected,
regardless of active route
guidance.
2.e(Radio/Audio)
.Press to open the active audio
source page.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 159
.Press and hold to access the
Apple CarPlay or Android Now
Playing View, if connected.
If the current audio source is
the radio, the Apple CarPlay
or Android Auto Now Playing
View with the audio source
plays the radio.
3.n(Power/Volume) Knob
.Press to turn the power on.
.Press and hold when the
system is on to turn the
power off and display
the time.
.Press to mute/unmute the
system when on.
.Turn to decrease or increase
the volume.
4.6(Phone)
.Press to access the
phone menu.
.Press and hold to access the
Apple CarPlay or Android
Auto Phone View,
if connected.
5.T(Vehicle Information)
.Press to access the vehicle
information.
6. Primary Knob
.Turn to highlight a feature.
Press to activate the
highlighted feature.
.Move right/left or up/down to
change the highlighted area
on the display screen.
7.{(Home Page)
.Press to access the Home
Page. See“Home Page ”later in
this section.
.Press and hold to access the
Apple CarPlay or Android
Auto Phone Home screen,
if connected.
8.0(Back)
.Press to return to the previous
display in a menu.
Home Page
The Home Page is where vehicle
application icons or cards are
accessed. Some applications are
disabled when the vehicle is moving.
Swipe left or right across the display
or use the MFC to move the home
page. Move the knob right/left to
change the page or touch on one of the page count indicators at the
bottom of the screen to jump to a
specific page.
Managing Home Page Icons/Cards
1. Touch and hold any of the Home Page icons/cards to enter edit
mode. Edit mode is not available
when the vehicle is moving.
2. Continue holding the icon/card and drag it to the desired position.
3. Release your finger to drop the icon in the desired position.
4. To move an application to another page, drag the icon to the edge of
the display toward the desired
page. Cards must stay on the
first page.
5. Continue dragging and dropping application icons as desired.
6. Application cards on the first page can be replaced, moved or deleted
based on user preference while in
edit mode.
7. Touch Done to save changes or Cancel to not save and exit
edit mode.