key CADILLAC ESCALADE 2022 Workshop Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
170 INFOTAINMENT SYSTEM
Browsing Categories
Touch
(to show the following
categories:
.For You
.Music
.Sports
.News
.Talk
Touching a category will show the
channels associated with that
category.
Direct Tune
Access Direct Tune by touching)to
bring up the keypad. Navigate through
all channels using
SCH or CHTon
the Direct Tune display. Directly enter
a channel using the keypad and touch
GO. When a new channel is entered, the information about that channel
displays on the right side. This
information will update with each new
channel. Touch
Hto save the
channel as a favorite.
Favorites
From the active audio source page,
choose
qFavorites from the list at
the left side to display a list of audio
favorites.
Favorites are stored by touching
H.
This will highlight indicating that it is
now saved as a favorite.
User Settings
From the SiriusXM source main page,
touch
%to display the following:
.Audio Settings
.Listener Options
.Account Information
Audio Settings
Touch
*to display the Audio
Settings menu. See “Audio Settings”in
AM-FM Radio 0166. Listener Options
Select and the following may display:
SiriusXM Favorites :
Touch to show
XM favorite channels.
History : Touch to show history of
channels.
Listener Settings : Touch to hide
explicit language channels and
content, start songs at the beginning
when tuning a music channel, or reset
the listening history.
Account Information
Select to show the XM account
information.
Radio Reception
Unplug electronic devices from the
accessory power outlets if there is
interference or static in the radio.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15567102) - 2022 - CRC - 11/17/21
INFOTAINMENT SYSTEM 185
Maps
The Nav application requires a map
database to run. It is stored on an SD
card that is connected to the
infotainment system. If the map
database is not available, a missing SD
card error message will be displayed.
SD Card Error Messages
The SD card only works for one
unique vehicle. The SD card must pass
authentication verification to be used
for that specific vehicle. Potential
error scenarios and messages include:
.The SD card has initialized for the
first time:“Once initialized, this SD
card can only be used for navigation
in this vehicle.”
.The SD card is not working
properly: “SD card is not functioning
properly. (Error Code).”
.The SD card is not paired with the
existing system: “This SD card is not
valid for navigation in this vehicle.
See Owner’s Manual for more detail
or visit your dealer.”
.The SD card has been removed from
the slot: “SD card has been removed.
(Error Code).” Selecting "Confirm" after initialization
message will start initializing. For the
other messages, touch OK to return to
the Home Page.
Navigation Symbols
Following are the most common
symbols that may appear in the Nav
application.
This indicates the vehicle’s current
location and direction on the map.
The destination pin marks the
location of the final destination.
Touch the pin to view the destination
address or to add it or remove it from
the Favorites list. Hide the
information by touching the pin one
more time. It will automatically time
out if no action is taken.
If equipped, smart Points of Interest
(POIs) are places of interest for
parking and gas stations.
Destination
Search
Touch Search on the infotainment
display to open the search display.
It has a search field entry box, quick
category icon shortcuts, and keyboard.
Auto Complete
Enter a partial location in the field
entry box on the search display. Auto
complete will attempt to complete the
destination based on what is being
entered. Touch the suggested item to
search.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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186 INFOTAINMENT SYSTEM
Search While in Motion with No
Front Seat Passenger Present
The search display will not allow
changes or text input with the
keyboard when the vehicle is in
motion. As a result, a display showing
three rows of the most commonly
used categories appears.
Search While in Motion with Front
Seat Passenger Present
If the system detects that the front
seat passenger is present with both
driver and passenger seat belts
buckled, touching the search icon will
display an alert message that allows
the passenger to search for a
destination.
Receiving Destination Directions
from Different Sources
Destinations can be received or
transferred from different sources to
the Nav application for route
guidance. If equipped, some of these
sources may include:
.Navigation from search results.
.OnStar Advisor destination
download.
.An address from the Contacts list.
.An application on the smartphone
that can send destinations to the
vehicle.
.An application downloaded to the
vehicle that can send destinations
to the navigation system.
Waypoints
Add up to five waypoints, which are
additional destinations, along the
route. To add an additional stop or
waypoint:1. From active guidance, touch Add a Stop.
2. Search for the destination using One-Box, Voice search, or the Quick
Category icons.
3. Choose search results Along Route, Nearby, or Near Destination.
4. Choose the desired waypoint and touch Add to Trip.
Route options are not available for
waypoints. Arriving at a Waypoint
When approaching a waypoint, the
system will display a Destination
Arrival view. To continue on to the
next destination touch the Done
message on the infotainment display.
Editing a Waypoint
When waypoints are added during
active guidance, the system allows a
stop to be deleted or the order to be
changed.
To edit a waypoint, touch
Destinations. The following options
will be available:
.Modify destination order by
touching the arrow buttons on the
waypoint destinations list.
.Delete a waypoint by touching the
trash can icon. The icon can be
selected again to re-add the
waypoint in case it was accidentally
selected. Touch
zon the top right
corner so the system can recalculate
the route.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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194 INFOTAINMENT SYSTEM
terminate the voice recognition
session and show the display where
voice recognition was initiated.
Natural Language Commands
Most languages do not support
natural language commands in
sentence form. For those languages,
use direct commands like the
examples shown on the display.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are naturally stated in
sentence form or direct commands
that state the application and
the task.
For best results:
.Listen for the prompt before saying
a command or reply.
.Speak the command naturally, not
too fast, not too slow.
.Use direct commands without a lot
of extra words. For example, “Call
at work,” “Play ”followed by
the artist or song name, or “Tune”
followed by the radio station
number.
.Navigation destinations can be
made in a single command using
keywords. A few examples are: “I
want directions to an address,” “I
need to find a place of interest or
(POI),” or“Find contact.”
The system responds by requesting
more details. For other POIs, say the
name of a category like
“Restaurants,” “Shopping Malls,” or
“Hospitals.”
.Navigating to a destination outside
of the current country takes more
than one command. The first
command is to tell the system
where the navigation will take place,
such as an Address, Intersection,
POI, or Contact. If Address or
Intersection is selected, the second
command is to say, “Change
Country.” Once the system responds,
say the country before saying the
rest of the address and/or
intersection.
If POI is asked for, say “Change
Location,” then“Change Country.”
Direct commands might be more
clearly understood by the system. An
example of a direct command would be
“Call .” Examples of these
direct commands are displayed on
most of the screens while a voice
session is active. If “Phone”or “Phone
Commands,” is spoken, the system
understands that a phone call is
requested and will respond with
questions until enough details are
gathered to make a call.
If a cell phone number has been saved
with a name and a place, the direct
command should include both, for
example “Call at work.”
Using Voice Recognition for List
Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list.
When a display contains a list, there
may be options that are available but
not displayed. The list on a voice
recognition screen functions the same
as a list on other displays. Scrolling or
flinging can be used to help display
other entries from the list.
Manually scrolling or paging the list
on a display during a voice
recognition session suspends the

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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198 INFOTAINMENT SYSTEM
“Voice Keypad”:Begin a dialog to
enter special numbers like
international numbers. The numbers
can be entered in groups of digits with
each group of digits being repeated
back by the system. If the group of
digits is not correct, the command
“Delete ”will remove the last group of
digits and allow them to be re-entered.
Once the entire number has been
entered, the command “Call”will start
dialing the number.
Phone Assistant Voice
Recognition
Press and holdgon the steering
wheel controls to pass through and
launch Google phone assistant or Siri.
For the low radio, whether connected
by Bluetooth or phone projection, the
only available voice recognition is
either Siri (iPhone) or the Google
Assistant (Android).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many mobile devices,
allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book
or contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of
the mobile device. Organize the
phone book and contact lists clearly
and delete duplicate or rarely used
entries. If possible, program speed
dial or other shortcuts.
.Review the controls and operation
of the infotainment system.
.Pair mobile device(s) to the vehicle.
The system may not work with all
mobile devices. See “Pairing”later in
this section.
Vehicles with a Bluetooth system can
use a Bluetooth-capable mobile device
with a Hands-Free Profile to make and
receive phone calls. The infotainment system and voice recognition are used
to control the system. The system can
be used while the ignition is on or in
ACC/ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all mobile devices support
all functions and not all mobile
devices work with the Bluetooth
system. See my.cadillac.com for more
information about compatible mobile
devices.
Controls
Use the controls on the center stack
and the steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
g:
Press and hold to start voice
recognition on the connected
Bluetooth mobile device.
6: Press to answer, end or switch
between calls.
Infotainment System Controls
For information about how to navigate
the menu system using the
infotainment controls, see Using the
System 0163.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 201
Deleting a Paired Phone1. Touch the Phone icon on the Home Page or the phone icon on the
shortcut tray near the bottom of
the display.
2. Touch Phones.
3. Touch the device name next to the connected cell phone to display the
cell phone’s or mobile device’s
information display.
4. Touch Forget Device.
Linking to a Different Phone
To link to a different cell phone, the
new cell phone must be in the vehicle
and paired to the Bluetooth system. 1. Touch the Phone icon on the Home Page or the phone icon on the
shortcut tray near the bottom of
the display.
2. Touch Phones.
3. Touch the new cell phone to link to from the not connected phone list.
See “First to Connect Paired
Phones” and“Secondary Phone ”
previously in this section.Switching to Handsetor
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free,
touch the Handset option to switch
to the handset mode.
The mute icon will not be available
or functional while Handset mode is
active.
.While the active call is on the
handset, touch the Handset option
to switch to the hands-free mode.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal cell
phone contact information for all cell
phones that support the Phone Book
feature. Become familiar with the cell
phone settings and operation. Verify
the cell phone supports this feature.
The Contacts menu accesses the
phone book stored in the cell phone.
The Recents menu accesses the
recents call list from your cell phone. To make a call using the
Contacts menu:
1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch
A-Z on the infotainment display to
scroll through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the
Recents menu: 1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the
numbers:1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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202 INFOTAINMENT SYSTEM
3. Touch#on the infotainment
display to start dialing the number.
Searching Contacts Using the
Keypad
To search for contacts using the
keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names
using the digits on the keypad to
search.
Results will show on the right side
of the display. Touch one to place
a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring
tone is heard in the vehicle.
Accepting a Call
Use the steering wheel scroll wheel to
select
#, otherwise press6on steering
wheel controls. Declining a Call
Use steering wheel scroll wheel to
select
K.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by
the wireless service carrier to work.
Accepting a Call
Press
6on steering wheel controls to
answer.
Declining a Call
Use steering wheel scroll wheel to
select
Kto decline.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch Phone
on the Home Page to display Call
View. While in Call View, touch the
call information of the call on hold to
change calls.
Three-Way Calling
Three-way calling must be supported
on the Bluetooth cell phone and
enabled by the wireless service carrier
to work.
To start a three-way call while in a
current call: 1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference
the three-way call together.
Ending a Call
.Press6on the steering wheel
controls.
.Touch#on the infotainment
display, next to a call, to end only
that call.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 203
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. Use the Keypad to
enter the number.
Phone Settings
Touch6on the home page and then
touch Settings. The following may
display:
.Contacts
.Active Call View
.OnStar Phone TTY Mode
Contacts
Sort Contacts : This sorts the
displayed order of contact names by
First Name or Last Name.
Re-sync Phone Contacts : This allows
the contact list to re-sync by
importing the contacts from the
currently connected phone.
Active Call View
This setting allows whether answering
incoming call will display the active
call view. Touch On or Off.
OnStar Phone TTY Mode
This setting enables or disables the
OnStar Phone TTY Mode for OnStar
Advisor Calls and OnStar Emergency
Calls.
Touch Disable or Enable.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available and
connected, the Android Auto and
Apple CarPlay icons will change from
gray to white on the Home Page of the
infotainment display.
To use Android Auto and/or Apple
CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google
Play store. There is no app required
for Apple CarPlay. 2. Connect your Android phone or
Apple iPhone by using the
factory-provided phone USB cable
and plugging into a USB data port.
For best performance, it is highly
recommended to use the device’s
factory-provided USB cable, which
should be replaced after significant
wear to maintain connection
quality. Aftermarket or third-party
cables may not work.
3. When the phone is first connected to activate Apple CarPlay or
Android Auto, the message “Device
Projection Privacy Consent ”will
appear.
.Touch Continue to launch Apple
CarPlay or Android Auto.
.Touch Disable to remove Apple
CarPlay and Android Auto
capability from the vehicle
Settings menu. Other functions
may still work.
For Wireless Phone Projection 1. Download the Android Auto app to your smartphone from the Google
Play store. There is no app required
for Apple CarPlay.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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208 INFOTAINMENT SYSTEM
messages indicating success or error
during and after the download and
installation processes.
Downloading Over-the-Air vehicle
software updates requires Internet
connectivity, which can be accessed
through the vehicle’s built-in 4G LTE
connection, if equipped and active.
If required, data plans are provided by
a third party. Optionally, a secure
Wi-Fi hotspot such as a compatible
mobile device hotspot, home hotspot,
or public hotspot can be used.
Applicable data rates may apply.
To connect the infotainment system
to a secured mobile device hotspot,
home hotspot, or public hotspot,
touch Settings on the Home Page,
select the System tab, followed by
Wi-Fi Networks. Select the appropriate
Wi-Fi network, and follow the
on-screen prompts. Download speeds
may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in
the Settings menu under Mobile
Network Sharing, Personal Hotspot,
Mobile Hotspot, or similar.Availability of Over-the-Air software
updates varies by vehicle and country.
Features are subject to change. For
more information on this feature, see
my.cadillac.com/learn.
Download Preferences
Touch and the following may display:
.Download Updates in Background:
Allows updates to download
without notification.
Select Off or On.
.Download Updates via Wi-Fi: Allows
updates to download using a Wi-Fi
network when available.
Select Off or On.
About
Touch to view the infotainment
system software information.
Display Optimization
Touch to adjust the screen for best
quality.
Running Applications
Touch to see a complete list of
applications that are currently
running on the infotainment system. Return to Factory Settings
Touch and the following may display:
.Reset Vehicle Settings: Resets all
vehicle settings for the current user.
Touch Reset or Cancel.
.Erase Settings and Personal Data:
Erases app data settings, user
profiles, and personal data including
navigation and mobile device data.
Touch Erase or Cancel.
.Clear Default Applications: Resets
preferred applications that have
been set to open when selecting a
function. No application data will
be lost.
Touch Clear or Cancel.
Vehicle
This menu allows adjustment of
different vehicle features. See
Vehicle
Personalization 0140.
Search
Enter a setting keyword to find a
specific setting.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 209
Teen Driver
If equipped, this allows multiple keys
to be registered for beginner drivers to
encourage safe driving habits. When
the vehicle is started with a Teen
Driver key, it will automatically
activate certain safety systems, allow
setting of some features, and limit the
use of others. The Report Card will
record vehicle data about driving
behavior that can be viewed later.
When the vehicle is started with a
registered key, the Driver Information
Center (DIC) displays a message that
Teen Driver is active.
To access:1. Touch Settings on the Home Page, then touch Vehicle, and then Teen
Driver.
2. Create a Personal Identification Number (PIN) by choosing a
four-digit PIN. Re-enter the PIN to
confirm. To change the PIN, touch
Change PIN.
The PIN is required to:
.Register or unregister keys.
.Change Teen Driver settings.
.Change or clear the Teen
Driver PIN.
.Access or delete Report Card data.
Register keys to activate Teen
Driver and assign restrictions to
the key:
Any vehicle key can be registered, up
to a maximum of eight keys. Label the
key to tell it apart from the
other keys.
For a pushbutton start system: 1. Start the engine.
2. For automatic transmissions, the vehicle must be in P (Park). For
manual transmissions, the vehicle
must be stopped with the parking
brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.
5. Place the remote key you wish to register in the transmitter pocket.
The key does not need to be the
one that started the vehicle. See
Remote Keyless Entry (RKE) System
Operation 07for transmitter
pocket location. 6. From the Teen Driver menu, touch
Setup Keys..If the remote key has not
previously been registered, the
option to add the key displays.
Touch Setup and a confirmation
message displays. Teen Driver
restrictions will be applied
whenever this key is used to
operate the vehicle.
.If the remote key has already
been registered, the option to
remove the key displays.
If Remove is touched, the
remote key is no longer
registered. A confirmation
message displays, and Teen
Driver restrictions will not be
applied if this remote key is
used to operate the vehicle.
In vehicles with a pushbutton start
system, if a Teen Driver and a
non-Teen Driver key are both present
at start up, the vehicle will recognize
the non-Teen Driver key to start the
vehicle. The Teen Driver settings will
not be active.