CADILLAC ESCALADE 2023 Owners Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 179
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, seeUsing the System 0147.
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume control on the MFC. The adjusted
volume level remains in memory for later
calls. The volume cannot be lowered beyond
a certain level.
Bluetooth (Pairing and Using a
Phone)
Pairing
A Bluetooth-enabled mobile device must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the mobile device manufacturer's
user guide for Bluetooth functions before
pairing the device. Pairing Information
.If no mobile device has been connected,
the Phone main page on the infotainment
display will show the Connect Phone
option. Touch this option to connect.
.A Bluetooth smartphone with music
capability can be paired to the vehicle as
a smartphone and a music player at the
same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no cell phone
set to First to Connect, it will link to the
cell phone which was used last. To link to
a different paired cell phone, see
“Linking
to a Different Phone” later in this section. Pairing a Phone
1. Make sure Bluetooth has been enabled on the cell phone before the pairing
process is started.
2. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
3. Touch Add Phone/Connect Phone.
4. Select the vehicle name shown on the infotainment display from your cell
phone’s Bluetooth Settings list.
5. Follow the instructions on the cell phone to confirm the six-digit code showing on
the infotainment display and touch Pair.
The code on the cell phone and
infotainment display will need to be
acknowledged for a successful pair.
6. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process. Once the
cell phone is paired, it will show under
Connected.
7. If the vehicle name does not appear on your cell phone, there are a few ways to
start the pairing process over:
.Turn the cell phone off and then
back on.

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.Go back to the beginning of the
Phone menus on the infotainment
display and restart the pairing
process.
.Reset the cell phone, but this step
should be done as a last effort.
8. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept and
Allow. The phone book may not be
available if not accepted.
9. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are within
range of the system, the system connects to
the paired cell phone that is set as First to
Connect. To enable a paired cell phone as
the First to Connect phone: 1. Make sure the cell phone is turned on.
2. Touch Settings, then touch System.
3. Touch Phones to access all paired and all connected cell phones and mobile
devices.
4. Touch the phone name of the cell phone to open the cell phone’s settings menu. 5. Touch the First to Connect option, to
enable the setting for that device.
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile devices.
Secondary Phone
A cell phone can be enabled as a Secondary
Phone by touching the information icon to
the right of the paired cell phone name to
open the phone settings menu. If a cell
phone is enabled as a Secondary Phone, it
can connect simultaneously alongside
another Bluetooth mobile device. In doing
so, the Secondary Phone will be labeled as
Incoming Calls. This means the mobile
device can only receive calls. The Address
Book of a Secondary Phone will not be
available and hands-free outgoing calls
cannot be placed using this cell phone.
If needed, touch the Secondary Phone while
in the Phones list to swap it into the
Outgoing and Incoming role. This role makes
it possible to place outgoing calls from the
Contacts and Recents list.
Listing All Paired and Connected Phones 1. Touch the Phone icon on the Home Page. 2. Touch Phones.
Disconnecting a Connected Phone 1. Touch the Phone icon on the Home Page.
2. Touch Phones.
3. Touch the information icon next to the connected cell phone or mobile device to
show the cell phone’s or mobile device’s
information display.
4. Touch Disconnect.
Deleting a Paired Phone 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones.
3. Touch the device name next to the connected cell phone to display the cell
phone’s or mobile device’s information
display.
4. Touch Forget Device.
Linking to a Different Phone
To link to a different cell phone, the new
cell phone must be in the vehicle and paired
to the Bluetooth system. 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.

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Infotainment System 181
2. Touch Phones.
3. Touch the new cell phone to link to fromthe not connected phone list. See “First
to Connect Paired Phones” and
“Secondary Phone” previously in this
section.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free, touch
the Handset option to switch to the
handset mode.
The mute icon will not be available or
functional while Handset mode is active.
.While the active call is on the handset,
touch the Handset option to switch to the
hands-free mode.
Making a Call Using Contacts and Recent
Calls
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation.
Verify the cell phone supports this feature. The Contacts menu accesses the phone book
stored in the cell phone.
The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Contacts menu:
1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch A-Z on
the infotainment display to scroll
through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the Recents menu: 1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the numbers:1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#on the infotainment display to
start dialing the number.
Searching Contacts Using the Keypad
To search for contacts using the keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results will show on the right side of the
display. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle.
Accepting a Call
Use the steering wheel scroll wheel to select
#, otherwise press6on steering wheel
controls.
Declining a Call
Use steering wheel scroll wheel to
select
K.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.

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182 Infotainment System
Accepting a Call
Press
6on steering wheel controls to
answer.
Declining a Call
Use steering wheel scroll wheel to select
Kto decline.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call: 1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference the three-way
call together.
Ending a Call
.Press6on the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Phone Settings
Touch6on the home page and then touch
Settings. The following may display:
.Contacts
.Active Call View
.OnStar Phone TTY Mode
Contacts
Sort Contacts : This sorts the displayed
order of contact names by First Name or
Last Name.
Re-sync Phone Contacts : This allows the
contact list to re-sync by importing the
contacts from the currently connected
phone. Active Call View
This setting allows whether answering
incoming call will display the active
call view.
Touch On or Off.
OnStar Phone TTY Mode
This setting enables or disables the OnStar
Phone TTY Mode for OnStar Advisor Calls
and OnStar Emergency Calls.
Touch Disable or Enable.
Apple CarPlay and Android Auto
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available and
connected, the Android Auto and Apple
CarPlay icons will change from gray to white
on the Home Page of the infotainment
display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.

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Infotainment System 183
2. Connect your Android phone or AppleiPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto,
the message “Device Projection Privacy
Consent” will appear.
.Touch Continue to launch Apple
CarPlay or Android Auto.
.Touch Disable to remove Apple
CarPlay and Android Auto capability
from the vehicle Settings menu.
Other functions may still work.
For Wireless Phone Projection 1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay. 2. For first time connection, there are two
ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after
significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.
.Connecting the phone over Bluetooth.
See Bluetooth (Overview) 0178 or
Bluetooth (Pairing and Using a Phone)
0 179.
3. Make sure wireless is turned on the phone for wireless projection to work.
4. When the phone is first connected to activate Apple CarPlay or Android Auto,
agree to the terms and conditions on
both the infotainment system and the
phone. Touch Continue to launch Apple
CarPlay or Android Auto.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or Apple CarPlay may automatically launch.
If not, touch the Android Auto or Apple
CarPlay icon on the Home Page to launch.
To disconnect the phones wireless
projection:
1. Select Settings from the Home Page.
2. Select Phones
3. Touch the device name on the Apple CarPlay or Android Auto sub-menu.
4. Turn off Apple CarPlay or Android Auto.
Press{on the center stack to return to the
Home Page.
Features are subject to change. For further
information on how to set up Android Auto
and Apple CarPlay in the vehicle, see
my.cadillac.com.
Android Auto is provided by Google and is
subject to Google’s terms and privacy policy.
Apple CarPlay is provided by Apple and is
subject to Apple’s terms and privacy policy.
Data plan rates apply. For Android Auto
support see https://support.google.com/
androidauto. For Apple CarPlay support see
www.apple.com/ios/carplay/. Apple or
Google may change or suspend availability
at any time. Android Auto, Android, Google,

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184 Infotainment System
Google Play, and other marks are
trademarks of Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Press
{on the center stack to exit Android
Auto or Apple CarPlay. To enter back into
Android Auto or Apple CarPlay, press and
hold
{on the center stack.
Apple CarPlay and Android Auto can be
disabled from the infotainment system. To
do this, touch Home, Settings, and then
phone projection. Use the On/Off toggled to
turn off Apple CarPlay or Android Auto.
Settings
Certain settings can be managed in the
Owner Center sites when an account is
established, and may be modified if other
users have accessed the vehicle or created
accounts. This may result in changes to the
security or functionality of the infotainment
system. Some settings may also be
transferred to a new vehicle, if equipped. For
instructions, in the U.S. see my.cadillac.com
or in Canada see mycadillac.ca or
moncadillac.ca. Refer to the User Terms and Privacy
Statement for important details. To view,
touch the Settings icon on the Home Page
of the infotainment display.
The settings menu is organized into three
categories. Select the desired category by
touching System, Vehicle, or Search.
To access the System menus:
1. Touch the Settings icon on the Home Page of the infotainment display.
2. Touch the desired category to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch the options on the infotainment display to change a setting.
System
The menu may contain the following:
Display
Allows the adjustment of the Head Up
display, instrument cluster, and infotainment
display.
Sounds
Allows adjustment of the infotainment
system sounds. Voice
Allows adjustment of the infotainment voice
recognition features.
Conversation Enhancement
Allows adjustment of the conversation
enhancement features.
Time, Date, and Unit
Allows setting of the clock.
Phone Projection
Allows interacting directly with a mobile
device on the infotainment display. See
Apple CarPlay and Android Auto
0182.
Phones
Adjusts different phone settings.
Wi-Fi Hotspot
Allows adjustment of different Wi-Fi
features.
Networks
Shows connected and available Wi-Fi
networks.

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Infotainment System 185
If a 4G LTE data package is not active on the
vehicle, the infotainment system can be
connected to an external protected Wi-Fi
network, such as a mobile device or home
hotspot, to utilize connected services.
Device Remote Access
Allows devices to interact with vehicle
features and access data.
Language
Sets the display language used on the
infotainment display. It may also use the
selected language for voice recognition and
audio feedback.
Privacy
Allows adjustment of the infotainment
privacy settings.
Software Updates
If equipped, the vehicle can download and
install select software updates over a
wireless connection. The system will prompt
for certain updates to be downloaded and
installed. There is also an option to check
for updates manually.
To manually check for updates, touch
Settings on the Home Page and select the
System tab. Follow the on-screen prompts.There are two options available under
Software Updates, "Check for Updates" and
"Previous Updates". Selecting "Check for
Updates", will check and list if any updates
are available for this vehicle. "No updates
available" will display if there is no update
available. Selecting "Previous Updates" will
list all the previous SW version(s) installed
in the vehicle. The steps to check for,
download, and install updates may vary by
vehicle.
The vehicle can be used normally during the
software download. Once the download is
complete, there may be a prompt to accept
the installation of the update upon the next
ignition cycle or the next time the vehicle is
shifted into P (Park). For most updates, the
vehicle will be disabled and cannot be driven
during the installation. The system will
deliver messages indicating success or error
during and after the download and
installation processes.
Downloading Over-the-Air vehicle software
updates requires Internet connectivity, which
can be accessed through the vehicle’s
built-in 4G LTE connection, if equipped and
active. If required, data plans are provided
by a third party. Optionally, a secure Wi-Fi
hotspot such as a compatible mobile device
hotspot, home hotspot, or public hotspot
can be used. Applicable data rates may
apply.
To connect the infotainment system to a
secured mobile device hotspot, home
hotspot, or public hotspot, touch Settings on
the Home Page, select the System tab,
followed by Wi-Fi Networks. Select the
appropriate Wi-Fi network, and follow the
on-screen prompts. Download speeds
may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in the
Settings menu under Mobile Network
Sharing, Personal Hotspot, Mobile Hotspot,
or similar.
Availability of Over-the-Air software updates
varies by vehicle and country. Features are
subject to change. For more information on
this feature, see
Online Account0429 for
details.
Download Preferences
Allows the infotainment system to disable
or enable the download of new updates in
the background.

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186 Infotainment System
About
Shows the infotainment system software
information.
Display Optimization
Touch to adjust the screen for best quality.
Running Applications
Shows a complete list of applications that
are currently running on the infotainment
system.
Return to Factory Settings
Allows resetting the infotainment system
settings in the vehicle.
Vehicle
The menu may contain the following:
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.
To enable valet mode:1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code. Touch Lock or Unlock to lock or unlock the
system. Touch Back to go back to the
previous menu.
Teen Driver
See
Teen Driver 0187.
Rear Seat Reminder
Allows for a chime and a message when the
rear door has been opened before or during
operation of the vehicle.
Buckle to Drive
This feature can prevent shifting out of Park
when the driver, and if applicable the front
passenger, seat belt is not buckled. See
Buckle To Drive 056.
Super Cruise Lane Change
See Super Cruise 0258.
Driver Mode Customization
See “Driver Mode Customization” inDriver
Mode Control 0240.
Climate
Adjusts different climate settings.
Collision/Detection Systems
Adjusts different driver assistance system
settings. Comfort and Convenience
Adjusts different comfort and convenience
settings.
Lighting
Adjusts different lighting settings.
Power Door Locks
Adjusts different door lock settings.
Remote Lock, Unlock, and Start
Adjusts different remote lock settings.
Ride Height
Adjusts different ride height settings.
Running Boards
Adjusts different running board settings.
Seating Position
Adjusts different seat settings.
Suspension
Adjusts different suspension settings.
Remote Key Relearn
This sets up a new or forgotten key for use
in the vehicle. Place the key in the
transmitter pocket. Make sure vehicle is
parked and touch Start.

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Infotainment System 187
Search
Enter a setting keyword to find a specific
setting.
Teen Driver
If equipped, this allows multiple keys to be
registered for beginner drivers to encourage
safe driving habits. When the vehicle is
started with a Teen Driver key, it will
automatically activate certain safety
systems, allow setting of some features, and
limit the use of others. The Report Card will
record vehicle data about driving behavior
that can be viewed later. When the vehicle
is started with a registered key, the Driver
Information Center (DIC) displays a message
that Teen Driver is active.
To access:1. Touch Settings on the Home Page, then touch Vehicle, and then Teen Driver.
2. Create a Personal Identification Number (PIN) by choosing a four-digit PIN.
Re-enter the PIN to confirm. To change
the PIN, touch Change PIN.
The PIN is required to:
.Set up/Add or remove keys.
.Change Teen Driver settings.
.Change or clear the Teen Driver PIN.
.Access or delete Report Card data.
Set up/Add keys to activate Teen Driver and
assign restrictions to the key:
Any vehicle key can be registered, up to a
maximum of eight keys. Label the key to
tell it apart from the other keys.
For a pushbutton start system: 1. Start the vehicle.
2. For automatic transmissions, the vehicle must be in P (Park). For manual
transmissions, the vehicle must be
stopped with the parking brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.
5. Place the remote key you wish to register in the transmitter pocket. The
key does not need to be the one that
started the vehicle. See Remote Key
Operation 08for transmitter pocket
location.
6. From the Teen Driver menu, touch Setup Keys or Add/Remove Teen Driver Keys.
.If the remote key has not previously
been registered, the option to add
the key displays. Touch Add and a confirmation message displays. Teen
Driver restrictions will be applied
whenever this remote key is used to
operate the vehicle.
.If the remote key has already been
registered, the option to remove the
key displays. If Remove is touched,
the remote key is no longer
registered. A confirmation message
displays, and Teen Driver restrictions
will not be applied if this remote key
is used to operate the vehicle.
In vehicles with a pushbutton start system,
if a Teen Driver and a non-Teen Driver key
are both present at start up, the vehicle will
recognize the non-Teen Driver key to start
the vehicle. The Teen Driver settings will not
be active.
For a keyed ignition system: 1. Start the vehicle.
2. For automatic transmissions, the vehicle must be in P (Park). For manual
transmissions, the vehicle must be
stopped with the parking brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.

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188 Infotainment System
5. Touch Setup Keys or Add/Remove TeenDriver Keys. The system displays
instructions for registering or
unregistering a key. A confirmation
message displays.
Manage Settings or Teen Driver Settings
Depending on the options of your vehicle,
the following menu items may be displayed:
Buckle to Drive : When turned ON, Buckle to
Drive prevents the driver from shifting out
of P (Park) for a period of time after the
brake pedal is pressed if the driver, or on
some vehicles the detected passenger, has
not buckled their seat belt. On some
vehicles, Buckle to Drive is always ON when
Teen Driver is active and is not configurable.
See Buckle To Drive 056.
Audio Volume Limit : Allows a maximum
audio volume to be set. Turn the audio
volume limit on or off. Use the arrows to
choose the maximum allowable level for the
audio volume. On some infotainment
systems, touch Set Audio Volume Limit to
choose the maximum allowable audio
volume level.
Set Audio Volume Limit : Use the arrows to
choose the maximum allowable level for the
audio volume. Teen Driver Speed Limiter :
Limits the
maximum speed of the vehicle. When the
speed limiter is turned on and the vehicle is
started with a Teen Driver key, the DIC
displays a message that the top speed is
limited.
On certain vehicles, when the Speed Limiter
is turned ON, the vehicle’s maximum
acceleration will be limited. The DIC will
display a message that the acceleration is
limited.
Teen Driver Speed Warning : Displays a
warning in the DIC when exceeding a
selectable speed. Turn the speed warning on
or off and choose the desired speed warning
level. The speed warning does not limit the
speed of the vehicle. On some infotainment
systems, touch Set Teen Driver Speed
Warning to set the warning speed.
Set Teen Driver Speed Warning : Choose the
desired speed warning level. The speed
warning does not limit the speed of the
vehicle.
SiriusXM Explicit Content Filter : Allows the
SiriusXM Explicit Content Filter to be turned
ON or OFF. When ON, the teen driver will
not be able to listen to SiriusXM stations that contain explicit content, and the Explicit
Content Filter selection in the Audio Settings
will be unavailable for change.
When Teen Driver is Active:
.If equipped, the radio will mute when the
driver seat belt, and in some vehicles the
front passenger seat belt, is not buckled.
The audio from any device paired to the
vehicle will also be muted.
.An object placed on the front passenger
seat, such as a briefcase, handbag,
grocery bag, laptop, or other electronic
device, could cause the passenger sensing
system to falsely sense an unbuckled
front passenger and mute the radio.
If this happens, remove the object from
the seat. See
Passenger Sensing System
0 69.
.Some safety systems, such as Automatic
Emergency Braking, if equipped, cannot
be turned off.
.The gap setting for Adaptive Cruise
Control and alert timing for Forward
Collision Alert, if equipped, cannot be
changed.
.When trying to change a safety feature
that is not configurable in Teen Driver,
the feature may be grayed out or
removed from the infotainment menu,