infotainment CADILLAC ESCALADE 2023 Workshop Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Listener Settings :Touch to hide explicit
language channels and content, start songs
at the beginning when tuning a music
channel, or reset the listening history.
Account Information
Select to show the XM account information.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Multi-Band Antenna
The roof antenna may be used for radio,
navigation, and OnStar, depending on the
equipped options. Keep clear of obstructions
for clear reception. If the vehicle has a
sunroof, and it is open, reception can also
be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as USB and
mobile devices, consider the source.
Untrusted media devices could contain files
that affect system operation or performance
and should be avoided.
USB Port
Audio stored on a USB device may be
listened to.
The vehicle may be equipped with two USB
ports in the center console under the
armrest and another two on the center
stack. These ports are for data and charging.
There may also be two USB ports at the
rear of the center console and a USB port on
each side of the third row seats for
charging only.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
(Continued)

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Caution (Continued)
damaged or cause an electrical short if
the unconnected end comes in contact
with liquids or another power source such
as the accessory power outlet.
Playing from a USB
A USB mass storage device can be connected
to the USB port.
Audio extensions supported by the USB may
include:
.MP3
.AAC
.OGG
.3GP
My Media Library
MyMedia is only available when more than
one indexed device is connected. It allows
access to content from all indexed media
sources. MyMedia will show as an available
source in the Source page.
USB MP3 Player and USB Devices
The USB MP3 players and USB devices
connected must comply with the USB Mass
Storage Class specification (USB MSC). To play a USB device:
1. Connect the USB.
2. Touch Audio from the Home Page.
3. Touch the More option and then touch the USB device.
Use the following when playing an active
USB source:
p: Touch to play the current media source.
j: Touch to pause playback of the current
media source.
7:
.Touch to seek the beginning of the
current or previous track.
.Touch and hold to reverse quickly
through playback. Release to return to
playing speed. Elapsed time displays.
6:
.Touch to seek the next track.
.Touch and hold to advance quickly
through playback. Release to return to
playing speed. Elapsed time displays.
Shuffle : Touch the shuffle icon to play
music in random order. USB Sound Menu
See
“Infotainment System Sound Menu”
under AM-FM Radio 0150.
USB Browse Menu
When a list of songs, albums, artists,
or other types of media displays, the up and
down arrows and A-Z appear on the left
side. Select A-Z to view a display that will
show all letters of the alphabet and select
the letter to go to.
Touch the up and down arrows to move the
list up and down.
Touch Browse and the following may
display:
Playlists: 1. Touch to view the playlists stored on the USB.
2. Touch a playlist to view the list of all songs in that playlist.
3. Touch a song from the list to begin playback.
Supported playlist extensions are m3u
and pls.
Artists: 1. Touch to view the list of artists stored on the USB.

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2. Touch an artist name to view a list of allalbums by the artist.
3. To select a song, touch All Songs or touch an album and then touch a song
from the list.
Songs: 1. Touch to display a list of all songs on the USB.
2. To begin playback, touch a song from the list.
Albums: 1. Touch to view the albums on the USB.
2. Touch the album to view a list of all songs on the album.
3. Touch a song from the list to begin playback.
Genres: 1. Touch to view the genres on the USB.
2. Touch a genre to view a list of artists.
3. Touch an artist to view albums by that artist.
4. Touch an album to view songs on the album.
5. Touch a song to start playback. Composers:
1. Touch to view the composers on the USB.
2. Touch a Composer to view a list of albums by that composer.
3. Touch an album or All Songs to view a list of songs.
4. Touch a song from the list to begin playback.
Folders: 1. Touch to view the directories on the USB.
2. Touch a folder to view a list of all files.
3. Touch a file from the list to begin playback.
Podcasts : Touch to view the podcasts on
the connected Apple device and get a list of
podcast episodes.
Audiobooks:
1. Touch to view the audiobooks stored on the Apple device.
2. Touch an audiobook to get a list of chapters.
3. Touch the chapter from the list to begin playback. File System and Naming
File systems supported by the USB may
include:
.FAT32
.NTFS
.HFS+
The songs, artists, albums, and genres are
taken from the file’s song information and
are only displayed if present. The radio
displays the file name as the track name if
the song information is not available.
Supported Apple Devices
To view supported devices, see
my.cadillac.com/learn.
Media Playback and Mute
USB playback will be paused if the system is
muted. If the steering wheel mute control is
pressed again, playback will resume.
If the source is changed while in mute,
playback resumes and audio will unmute.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See Bluetooth (Overview)
0 178 orBluetooth (Pairing and Using a
Phone) 0179 for help pairing a device.

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Volume and song selection may be
controlled by using the infotainment
controls or the mobile device. If Bluetooth is
selected and no volume is present, check the
volume setting on the infotainment system.
Music can be launched by touching
Bluetooth from the recent sources list on
the left of the display or by touching the
More option and then touching the
Bluetooth device.
To play music via Bluetooth:1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch Bluetooth from the
recent sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio 0150.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch Devices to add or delete devices. When touching Bluetooth, the radio may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the mobile
device to begin playback.
All devices launch audio differently. When
selecting Bluetooth as a source, the radio
may show as paused on the display. Press
play on the device or touch
pon the
vehicle display to begin playback.
Browse functionality will be provided where
supported by the Bluetooth device. This
media content will not be part of the
MyMedia source mode.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, visit your brand website. See
Online Account 0429 for details.
See Radio Frequency Statement 0435.
Rear Seat Infotainment
Rear Seat Infotainment (RSI)
System
If equipped, the system includes two HDMI
ports, two Bluetooth headphones, and video
touchscreen displays in back of the driver
and passenger seats.
The RSI system may not operate properly
until the temperature is above −20 °C (−4 °F)
and below 55 °C (131 °F).
System Operation
To use:
1. Double-tap anywhere on either screen to power on and view the Home screen.
2. Touch
}on the status bar to turn the
screen off.
The screens can be turned on and off
through each individual touchscreen,
independently from the other, and through
front seat control.
Playback of any media playing through that
specific screen is paused when the screen is
turned off.

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Screens can be locked via the front seat
control.
Sources
.HDMI 1
.HDMI 2
.Apps (if equipped)
Status Bar:
.}: Touch to turn off the screen.
Double-tap anywhere on the screen to
turn the screen on again.
.X: Touch to go to Bluetooth Headphone
Setup menu. See “Settings”later in this
section.
.*: Touch to go to the Settings menu.
HDMI Input
An HDMI cable is required to connect an
HDMI device to the RSI hub. The RSI HDMI
inputs allow connection to video games, disc
players, cameras, smartphones, tablets,
streaming devices, and A/V dongles that
have HDMI (version 1.4a) outputs.
App View
1. Touch to adjust the zoom level.
2. Touch to navigate page history back or forward.
3. Touch to reload the page.
4. Touch to share screen with the other rear screen. 5. Touch or swipe down to close the
overlay. Touching anywhere on the
screen or waiting about three seconds
will also slide the overlay down.
6. Touch to open the settings menu.
7. Touch to pair or connect the Bluetooth headphones, adjust the headphone
volume or have the audio play through
the vehicle’s interior speakers.
8. Touch to open the Home Screen.
Touch, swipe, or drag input to navigate
within an app.
Touching an ad will open it in a second tab.
To close the second tab, touch the first tab,
or touch the
z.
Rear Screen Settings
From the rear screen home page, touch*
to access the settings menu.
The menu may contain the following:
Screen Brightness
Select Screen Brightness. Move the bar left
or right to adjust the display brightness.
Each screen may be uniquely adjusted.

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Customer Owned Bluetooth Headphones
The RSI system supports Bluetooth
headphones. Up to four Bluetooth
headphones can be paired to each REAR
SCREEN. This screen provides a list of all
Bluetooth headphones that have been paired
to the RSI system, as well as control over
their use and settings. New Bluetooth
headphones can be connected, or the
Bluetooth headphone settings can be
changed from or on this screen.
To pair Bluetooth headphones to one of the
rear screens:1. Select Bluetooth Headphones or touch
Xfrom the desired Rear Screen
Home Page.
2. Select Connect Headphones.
3. Make sure the Bluetooth headphones are in pairing mode. Once recognized by the
system, the Bluetooth headphones are
displayed on the list of Available
Headphones.
4. Select the Bluetooth headphones from the list. The headphones may need to be
unpaired from your phone before pairing
to the RSI. 5. Once a headphone is paired, touch
options for that headphone to access the
menu where the headphone can be
renamed, connected, disconnected, or to
forget.
Provided Bluetooth Headphones
{Warning
The headphones have a built-in
rechargeable lithium ion battery pack
that presents a serious fire hazard if
damaged, defective, or improperly used.
To avoid battery leakage and/or a
potential fire:
.Do not attempt to burn, crush, or cut
the battery
.Do not expose the battery to
environments with extremely low air
pressures or temperatures above 60 °C
(140 °F)
.Do not charge the battery at
temperatures above 45 °C (113 °F)
.Do not charge the battery if the
headphones are defective or damaged
Caution
Do not store the headphones in heat or
direct sunlight. This could damage the
headphones and repairs would not be
covered by the vehicle warranty. Storage
in extreme cold can weaken the batteries.
Keep the headphones stored in a cool,
dry place.
Batteries in this product should not be
disposed of with household waste. Batteries
should be recycled at an appropriate facility.
Contact local authorities for details on
recycling.

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1. CH-Channel Select
2. Power
3. Volume
4. USB-C Charging Port
The RSI includes two new Bluetooth wireless
headphones. The headphones are used to
listen to various multimedia. The wireless
headphones have a power button, channel
select button, and a volume control button.
To use the included Bluetooth Wireless
Headphones:
.Press the POWER button for one second
to turn the headphones on. The power
indicator will illuminate.
.While the headphones are powered off,
press and hold the power button for
two seconds to enter pairing mode. The
headphone name will display as“GM RSI
BT HP.” See“Pairing to RSI Screen” below
for pairing instructions with RSI screen.
.To power off, press and hold the power
button for two seconds while the power
is on.
.Press the CH-CHANNEL SELECT button (1)
to change between the audio associated
with Screen 1 or Screen 2. This function
only works after pairing to both RSI
Screens.
Paring to RSI Screen
Only two headphones can be active per RSI
Screen.
To pair a Bluetooth headphone to one of
the rear screens: 1. Touch the Headphone icon from the desired Rear Screen Home Page.
2. Select Add New Headphones.
3. Make sure the Bluetooth headphone is in pairing mode.
4. Once recognized by the system, the Bluetooth headphone is displayed on the
list of Available Headphones. 5. Select the Bluetooth headphone from the
list. Once connected, touch OK at the
Pairing Successful pop-up.
6. Touch OK.
To un-pair the Headphones from the screens,
touch the Headphone icon from the desired
Rear Screen Home page. Then touch the
options button under the Headphone that
you want to un-pair. Select Forget
Headphones. This step must be done
separately for each screen.
Voice Over
If equipped, the RSI system has a Voice Over
feature to benefit the visually and hearing
impaired.
When activated, Voice Over provides audible
feedback to the user about which area on
the screen they are touching, identifying
active buttons, as well as providing
information feedback of screen identification,
current status, list content, metadata, and
pop-up information. It allows for the user to
activate features through a double tap
anywhere on the screen which relates to the
last single touched and audibly announced
actionable button.

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To turn Voice Over on or off, touch*,
touch the toggle, and then press OK to
confirm. Voice Over turns off every time the
vehicle is turned off.
Reset Rear Media
Select to reset the Apps and log out users.
Open Source License
Select to show the license information.
Rear Consumer Ports (RCP)
If equipped with RSI, the RCP are in the rear
of the center console. These include two
HDMI ports and two USB-C charge only
ports.
HDMI
The HDMI input allows an HDMI A/V cable
to be connected from an auxiliary device
such as a camcorder, video game system,
or Apple device. A cable from Apple is
required for Apple devices.
Touch the HDMI port that the external
device was connected to on the home
screen.
For certain HDMI devices that support USB
charging, the USB ports can be used as a
power source.
Content from these HDMI ports are NOT
accessible through the infotainment display.
To use the HDMI input of the RSI system:
1. Connect the auxiliary device with an HDMI cable.
2. Power on both the auxiliary device and the RSI video screen.
3. Touch
{(Home) on the desired display
and select HDMI as the source.
HDMI
HDMI Connection
The RCP provides two HDMI ports to mirror
video devices.
Connect the external device to watch the
device content through the RSI screen. Touch the HDMI port that was connected to
the external device on the home screen.
HDMI Playing View
HDMI playing view shows the video content
and includes:
.{(Home): Touch{to return to the RSI
Home selection screen.
.X(Headphones): TouchXto access the
Bluetooth Headphone Setup menu. See
“Settings” later in this section.
.Share: Touch to share the screen with the
other rear screen. The screen can be
shared through the connected device.
Rear Media App from the Home Screen
The Rear Media App allows a front user to
control the Rear Seat Video Screen sources.
To access, touch the Rear Media App icon
from the Home Page.

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The Rear Screens may be powered on or off
from the Rear Media App. Touch Screen 1 or
Screen 2 to select a screen. Touch summary
to view both Rear Screens together.
Touching the Power icon next to the
highlighted screen icon turns that screen on
or off.
The audio for the rear users can be muted
by the front user by pressing the mute icon
associated with the left or right rear screen
on the Rear Media App screen, or both rear
screens by pressing the MUTE ALL button.
The current source from the desired Rear
Screen can also be shown on the other Rear
Screen by pressing the Share button on the
lower right side of the RSI screens.
Source Selecting from the Rear Media App
Sources may be selected for the highlighted
Rear Screen. Select Sources from the Rear
Media App screen, then select from the list
of available sources shown on the RSI
Sources screen.Summary View
1. Current source for rear screens.
2. Touch to lock rear screen from touchinputs.
3. Touch to mute the rear screen audio.
4. Touch to power rear screen on or off.
Screen Detail View without Content
Playing
1. Shows source name. 2. Touch to close an app on the rear
screen.
3. Touch to have the audio play through the vehicle’s interior speakers.
4. Touch to change video sources.
Screen Detail View with Content Playing
1. Art shown for current content playing.
2. Touch to close an app on the rear screen.
3. Touch to have the audio play through the vehicle’s interior speakers.
4. Share to Screen.
5. Touch to play or pause the currently playing content.
6. Touch to change video sources.
Rear Media Settings
From the Rear Media page, touch Settings to
access the settings menu.

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The menu may contain the following:
Remember Screen Power Status
Select to have rear screens automatically
power on when the vehicle is started.
Rear Screen Voice-Over
Select to have Video Voice Over for the
individual rear screens.
Allowed Applications
Select to choose which applications are
visible.
Account
Select to show the vehicle data plan.
Reset Rear Media
Select to reset the applications.
Rear Media Terms of Use
Select to view the terms of use.
Privacy Statement
Select to view the Privacy statement.
RSI Troubleshooting
No power :The ignition might not be on or
in accessory mode. There is no sound from the headphones
with the indicator light on :
Make sure the
headphones have sufficient charge. Plug the
headphones to a USB-C port to charge.
Check to see if headphones are paired to the
screens. Make sure that you are listening in
to the correct screen by pressing the
channel select button.
If the steps above do not work, then unpair
the headphones from the RSI screens, turn
the headphones off, turn them back on and
attempt to pair them. See pairing
procedures for the Bluetooth headphone
previously in this section.
Video Distortion
Video distortion can occur when operating
cellular phones, scanners, CB radios, Global
Positioning Systems (GPS), two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the video
player when operating one of these devices
in or near the vehicle.
Navigation
Using the Navigation System
If equipped, launch the Nav application by
touching the Nav icon on the Home Page or
on the shortcut tray near the left side of
the infotainment display.
When the Nav application is launched for
the first time, a product walkthrough is
available. Use of the feature requires the
Terms and Conditions and the Privacy
statement to be confirmed. If available and
signed into a profile, it is also suggested to
enable and confirm Personalized Navigation.
Personalized Navigation (If Equipped)
If Personalized Navigation is available and
confirmed, this feature learns preferences by
remembering where the vehicle has been.
It uses the locations and navigation history
to personalize routes and results.
Personalized Navigation may learn elements
such as:
.Personalized routes based on preferred
streets.
.Search results that provide best matches
at the top of the list.
.Predictive traffic.