phone CADILLAC ESCALADE ESV 2006 2.G Owner's Manual

Roadside Service Availability
Wherever you drive in the United States or Canada,
an advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location within a 30 mile (50 km) radius of a participating
Cadillac dealership. If beyond this radius, we will
arrange to have your car towed to the nearest
Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. A Roadside Service Advisor will assist
you and request the following information:
A description of the problem
Name, home address, home telephone number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identication Number (VIN),
mileage, and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438— daily, 24 hours.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for new
vehicles.
The Courtesy Transportation program is offered to
customers in conjunction with the Bumper-to-Bumper
coverage provided by the New Vehicle Limited Warranty.
Several transportation options are available when
warranty repairs are required. This will reduce your
inconvenience during warranty repairs.
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If an Accident Occurs
Here is what to do if you are involved in an accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure that no
one else in your vehicle, or the other vehicle, is
injured.
If there has been an injury, call 911 for help. Do not
leave the scene of an accident until all matters have
been taken care of. Move your vehicle only if its
position puts you in danger or you are instructed to
move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the accident.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the accident. This
will help guard against post-accident legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 7-6for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the accident. They will walk you through
the information they will need. If they ask for a
police report, phone or go to the police department
headquarters the next day and you can get a copy
of the report for a nominal fee. In some states with
“no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
7-12

Comfort Guides, Rear Safety Belt.....................1-46
Content Theft-Deterrent....................................2-14
Control of a Vehicle.......................................... 4-5
Convenience Net............................................2-44
Coolant
Engine Temperature Gage............................3-42
Heater, Engine............................................2-19
Surge Tank Pressure Cap.............................5-24
Cooled Seats...........................................1-5, 1-11
Cooling System..............................................5-27
Cruise Control................................................3-12
Cruise Control Light........................................3-48
Cupholder(s)..................................................2-42
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-5
Reporting Safety Defects to General Motors....7-15
Reporting Safety Defects to the
Canadian Government..............................7-14
Reporting Safety Defects to the
United States Government.........................7-14
Roadside Service.......................................... 7-6
Service Publications Ordering Information........7-15D
Daytime Running Lamps..................................3-16
Defensive Driving............................................. 4-2
Delayed Locking............................................... 2-9
Diversity Antenna System...............................3-106
Doing Your Own Service Work........................... 5-4
Dome Lamps .................................................3-19
Door
Delayed Locking........................................... 2-9
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-10
Driver
Position, Safety Belt.....................................1-35
Driver Information Center (DIC).........................3-50
DIC Operation and Displays..........................3-50
DIC Vehicle Customization............................3-63
DIC Warnings and Messages........................3-54
Driving
At Night.....................................................4-32
City ...........................................................4-36
Defensive..................................................... 4-2
Drunken....................................................... 4-3
Freeway.....................................................4-37
Hill and Mountain Roads..............................4-39
In Rain and on Wet Roads...........................4-33
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