service CADILLAC ESCALADE ESV 2014 Owner's Guide

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Infotainment System 7-1
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . 7-2
Theft-Deterrent Feature . . . . . . . 7-3
Overview . . . . . . . . . . . . . . . . . . . . . . 7-4
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . 7-9
Satellite Radio . . . . . . . . . . . . . . . 7-15
Radio Reception . . . . . . . . . . . . . 7-16
Rear Side WindowAntenna . . . . . . . . . . . . . . . . . . . . 7-17
Satellite Radio Antenna . . . . . . 7-18
Audio Players
CD/DVD Player . . . . . . . . . . . . . . 7-18
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
Auxiliary Devices . . . . . . . . . . . . 7-29
Rear Seat Infotainment
Rear Seat Entertainment (RSE) System
(Headrest DVD) . . . . . . . . . . . . 7-30
Rear Seat Entertainment (RSE) System
(Overhead) . . . . . . . . . . . . . . . . . 7-49
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . 7-59
Navigation
Using the NavigationSystem . . . . . . . . . . . . . . . . . . . . . 7-61
Maps . . . . . . . . . . . . . . . . . . . . . . . . 7-62 Navigation Symbols . . . . . . . . . 7-64
Destination . . . . . . . . . . . . . . . . . . 7-69
Configure Menu . . . . . . . . . . . . . 7-82
Global Positioning
System (GPS) . . . . . . . . . . . . . . 7-94
Vehicle Positioning . . . . . . . . . . 7-95
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . 7-96
If the System Needs Service . . . . . . . . . . . . . . . . . . . . . 7-96
Map Data Updates . . . . . . . . . . . 7-97
Database Coverage Explanations . . . . . . . . . . . . . . . 7-97
Voice Recognition
Voice Recognition . . . . . . . . . . . 7-98
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . 7-100

Black plate (15,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Infotainment System 7-15
Radio Data System (RDS)
The audio system has a Radio Data
System (RDS). RDS features are
available for use only on FM
stations that broadcast RDS
information. With RDS, the radio
can do the following:
.Receive announcements
concerning local and national
emergencies
.Display messages from radio
stations
This system relies on receiving
specific information from these
stations and only works when the
information is available. In rare
cases, a radio station may
broadcast incorrect information that
causes the radio features to work
improperly. If this happens, contact
the radio station.
The RDS system is always on.
When information is broadcast from
the FM station that is playing, the
station name or call letters displays
on the audio screen.
Satellite Radio
SiriusXM®Satellite Radio
Service
SiriusXM is a satellite radio service
that is based in the 48 contiguous
United States and 10 Canadian
provinces. SiriusXM Satellite Radio
has a wide variety of programming
and commercial-free music,
coast-to-coast, and in digital-quality
sound. A service fee is required to
receive the SiriusXM service. If the
service needs to be reactivated, the
radio will display “No Subscription
Please Renew on channel XM1.”
For more information, contact
SiriusXM at www.siriusxm.com or
call 1-866-635-2349 (U.S) and
www.xmradio.ca or call
1-877-209-0079 (Canada).
When SiriusXM is active, the
channel name and number, song
title, and artist displays on the
screen. SiriusXM Radio Messages
XL (Explicit Language
Channels):
XL on the radio display,
after the channel name, indicates
content with explicit language.
These channels, or any others, can
be blocked at a customer's request
by calling 1-866-635-2349 (US) or
1-877-209-0079 (Canada).
XM Updating: The encryption code
in the receiver is being updated and
no action is required.
No XM signal: The vehicle is in a
location that is blocking the
SiriusXM signal. When the vehicle is
moved into an open area, the signal
should return.
Loading XM: The audio system is
processing audio and text data
received. No action is needed.
Channel Off Air: This channel is
not currently in service.
Channel Unauth: This channel is
blocked or cannot be received with
your SiriusXM Subscription
package.

Black plate (16,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
7-16 Infotainment System
Channel Unavail:This previously
assigned channel is no longer
assigned.
No Artist Info: No artist
information is available. The system
is working properly.
No Title Info: No song title
information is available. The system
is working properly.
No CAT Info: No category
information is available. The system
is working properly.
CAT Not Found: There are no
channels available for the selected
category. The system is working
properly.
No Information: No text or
informational messages are
available. The system is working
properly.
XM Theftlocked: The SiriusXM
receiver may have previously been
in another vehicle. For security
purposes, SiriusXM receivers
cannot be swapped between vehicles. If this message is received
after having your vehicle serviced,
check with your dealer.
XM Radio ID:
If tuned to channel 0,
this message will alternate with the
SiriusXM Radio eight digit radio ID
label. This label is needed to
activate the service.
Unknown: If this message is
received when tuned to channel 0,
there may be a receiver fault.
Consult with your dealer.
Check XM Receiver: If this
message does not clear within a
short period of time, the receiver
may have a fault. Consult with your
dealer.
No Subscription Please Renew:
The SiriusXM subscription needs to
be reactivated. Contact SiriusXM at
www.siriusxm.com or call
1-866-635-2349 (U.S) and
www.xmradio.ca or call
1-877-209-0079 (Canada).Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.

Black plate (17,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Infotainment System 7-17
FM Stereo
FM signals only reach about
16 to 65 km (10 to 40 mi). Although
the radio has a built-in electronic
circuit that automatically works to
reduce interference, some static can
occur, especially around tall
buildings or hills, causing the sound
to fade in and out.
SiriusXM®Satellite Radio
Service
SiriusXM Satellite Radio Service
gives digital radio reception from
coast to coast in the 48 contiguous
United States, and in Canada. Just
as with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Rear Side Window
Antenna
The AM-FM antenna is located in
the passenger rear side windows.
Make sure the inside surfaces of the
rear side windows are not scratched
and that the lines on the glass are
not damaged. If the inside surfaces
are damaged, they could interfere
with radio reception.
If a cellular telephone antenna
needs to be attached to the glass,
make sure that the grid lines for the
AM-FM antenna are not damaged. There is enough space between the
grid lines to attach a cellular
telephone antenna without
interfering with radio reception.
Notice:
Using a razor blade or
sharp object to clear the inside of
the rear side windows may affect
radio reception or damage the
rear side window antenna.
Repairs would not be covered by
the warranty. Do not clear the
inside of the rear side windows
with sharp objects.
Notice: Do not apply aftermarket
glass tinting with metallic film.
The metallic film in some tinting
materials will interfere with or
distort the incoming radio
reception. Any damage caused to
the antenna due to metallic tinting
materials will not be covered by
the warranty.

Black plate (63,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Infotainment System 7-63
information such as street names,
street address, turn restrictions, etc.
A detailed area includes all major
highways, service roads, and
residential roads. The detailed areas
include points of interest (POI) such
as: restaurants, airports, banks,
hospitals, police stations, gas
stations, tourist attractions, historical
monuments, etc. The map database
may not include data for newly
constructed areas or map database
corrections that are completed after
the production of the compact flash
drive. The navigation system
provides full route guidance in the
detailed map areas.
Limited Guidance Areas
Any area that is not classified as
detailed, is a limited guidance area.
Limited guidance streets are
displayed on the map but route
guidance may not be given on these
streets. Some POI categories, such
as the city center POI category, and
some street addresses are included
in the limited guidance areas.The navigation system informs
through voice prompts when you are
traveling into a limited guidance
area where route guidance is not
available. The street maps and the
directional arrow displayed on the
navigation system can then be used
to determine the remaining route to
your destination.
Map Adjustments
The system lets you adjust the scale
of view on the map. Also, as you
drive, the map scrolls automatically
based on the direction of travel.
Map Scales
+ /
−(Zoom In/Zoom Out): Press
the zoom in or out screen buttons or
the scale on the bar to change the
level of map detail. The scale
appears on the screen once the
zoom in or zoom out screen buttons
are selected. The system adjusts
the map accordingly. The scale of a
map can range from 1/32 mi (50 m)
to 256 mi (400 km). To change English or metric, see
Driver
Information Center (DIC) on
page 5-22 for more information.
Scrolling the Map
Press anywhere on the map screen
and the scroll symbol appears. Use
this feature to scroll across the map.
Move your finger in any direction on
the map screen and the map
continues to scroll in that direction
until you remove your finger from
the screen.
If scrolling while the vehicle is in
P (Park), the system scrolls initially
at a slower rate. It increases if you
continue pressing on the map
screen.

Black plate (77,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Infotainment System 7-77
To use the preset destination entry
method:
1. Press DEST.
2. Select the desired presetdestination screen button. The
screen buttons are labeled with
the name that was selected for
the destination when it was
stored. The map screen, with the
destination marked displays.
3. Select the route preference for Fastest, Shortest, or Other. The
system calculates and highlights
the route.
4. Press Start Guidance. The route is now ready to be started.
See “Getting Started on Your
Route” in this section for more
information.
Map Destination Screen Functions
If the map screen is used to show
destination, it will have map screen
capabilities such as GO, Mark,
Zoom, Scroll, etc. The address is
shown at the top of the screen.
Destination Map Screen
Low Fuel Warning
When the fuel in the vehicle
becomes low, a pop-up displays
“Fuel is low. Search for nearby Gas
station?”
1. Press OK to show a list of nearby gas stations. 2. Press GO next to the desired
gas station for location
information.
3. Press Cancel if the list of Near Gas Station is not needed.
For more information, see Driver
Information Center (DIC) on
page 5-22.
OnStar®Destination Download
(US and Canada)
OnStar Destination Download (if
equipped) is a service available for
OnStar subscribers that makes
operating your navigation system
much simpler. It allows subscribers
to request and receive navigation
assistance on-the-go.
Using OnStar®Destination
Download (US and Canada)
Press the blue OnStar button and
an Advisor can locate a
point-of-interest or an address and
download the necessary information
or coordinates to your navigation
system. Once the destination is

Black plate (86,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
7-86 Infotainment System
When the off-road mode is turned
on, the navigation system will show
the path being traveled by the
vehicle when not on a marked road.
This path will be a simulation since
the map database coverage will not
have these roads on the DVD. This
path will be stored in the navigation
system's memory, see“Previous
Destination” underDestination on
page 7-69 for more information.
See Defensive Driving on page 9-3
for more information about off-road
driving.
Traffic Options (US and
Canada)
Read the following Options
descriptions to understand how the
XM NavTraffic™ operates.
XM NavTraffic (USA and
Canada)
Vehicles with the navigation system
have an XM NavTraffic receiver. XM
NavTraffic is a subscription service
provided via XM Satellite Radio. XM
NavTraffic provides real-time traffic information fully integrated to the
navigation system to display current
traffic conditions for a driver
’s
chosen route. XM NavTraffic allows
drivers to make the most informed,
timesaving routing decisions.
If the Traffic screen button is
pressed or if an attempt is made to
turn on the traffic display in the
Navigation Setup Menu without a
subscription, a Caution screen
displays indicating that XM traffic is
not activated.
Three types of traffic information for
major roadways are displayed on
the navigation system:
.Unscheduled traffic incident
data, such as accidents and
disabled vehicles
.Scheduled traffic incident data,
such as road construction and
road closures
.Traffic flow information (rate of
speed data)
Traffic information is delivered to the
vehicle by the XM Radio satellites.
XM NavTraffic makes it possible for
the navigation system to provide
continuously updated traffic
information personalized for a
driver ’s needs.
XM NavTraffic currently broadcasts
the traffic information for many
markets nationally, and the service
may be available in more cities in
the future. Visit
www.xmnavtraffic.com for more
details on local coverage.

Black plate (87,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Infotainment System 7-87
A service fee is required in order to
receive the XM NavTraffic service.
Turning XM NavTraffic On and Off
To turn traffic on or off:
1. Press CONFIG, then pressCONFIG repeatedly until Nav is
selected or press the Nav
screen button.
2. Press the Traffic Options button.
3. Press the Traffic button. This button is highlighted when it is
active.
Selecting Alert for Approaching
Traffic Events enables the
system to show a pop-up screen
that notifies of possible traffic
issues ahead.
When this feature is highlighted,
while traveling on a route,
accidents located on the route
are indicated and can be
avoided. Traffic Icon
The Traffic Icon appears on the
Traffic Tab, next to the word Traffic,
when traffic is found in the
local area.
The Traffic Icon has three different
condition displays. These are:
Condition Traffic
Status Icon
.No XM
NavTraffic ™
subscription.
.No Traffic is
found in the
local area.
.The Traffic
Feature is
turned off.
Condition Traffic
Status Icon
Traffic events are
in the area, but
none are on
route.
Traffic events are
on route.
Locations and Information of
Traffic Conditions
The system may take some time to
sort the information. The list of
traffic conditions display in the order
of distance from the vehicle, up to
approximately 125 km (75 mi). With
a route planned, the system defaults
to list traffic events on your route.
Without a route planned, if travelling
on a major interstate, the system
lists events immediately ahead on

Black plate (96,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
7-96 Infotainment System
.Roof carrier is installed on the
vehicle.
.Vehicle is being driven with tire
chains.
.Tires are replaced.
.Tire pressure for the tires is
incorrect.
.Tires are worn.
.First time the map DVD is
inserted.
.Battery is disconnected for
several days.
.Vehicle is driving in heavy traffic
where driving is at low speeds,
and the vehicle is stopped and
started repeatedly.
See your dealer if other problems
occur.
Problems with Route
Guidance
Inappropriate route guidance may
occur under one or more of the
following conditions:
.You have not turned onto the
road indicated.
.Route guidance may not be
available when using automatic
rerouting for the next right or
left turn.
.The route may not be changed
when using automatic rerouting.
.There is no route guidance when
turning at an intersection.
.Plural names of places may be
announced occasionally.
.It may take a long time to
operate automatic rerouting
during high-speed driving.
.Automatic rerouting may display
a route returning to the set
stopover if you are heading for a
destination without passing
through a set stopover.
.The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation which may be given.
.Some routes may not be
searched.
.The route to the destination may
not be shown if there are new
roads, if roads have recently
changed, or if certain roads are
not listed on the map DVD. See
Database Coverage
Explanations on page 7-97
To recalibrate the vehicle's position
on the map, see your dealer.
If the System Needs
Service
If the navigation system needs
service and the steps listed here
have been followed but there are
still problems, see your dealer for
assistance.

Black plate (97,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Infotainment System 7-97
Map Data Updates
The navigation map database is
stored on a compact flash card. It is
usable only in this type of navigation
system, and will not function in other
electronic devices.
The map in the vehicle was installed
by the factory and is the most
up-to-date information available as
the vehicle was produced. This map
may have to be updated
periodically, provided that the map
information has changed. See your
dealer for service.
Ordering Map Data Updates
The map database in the vehicle is
the most up-to-date information
available when the vehicle was
produced. The map database is
updated periodically, provided that
the map information has changed.
United States and Canada
For any questions about the system
or the update process, contact the
GM Nav Disc Center toll-free phonenumber, 1-877-NAV-DISC
(1-877-628-3472) or go to the
center's website,
www.gmnavdisc.com. For any
updates or replacements, call the
GM Nav Disc Center or order the
new database online. Have the
Vehicle Identification Number (VIN)
available when ordering to ensure
the correct and most up-to-date map
database for the vehicle is sent. See
“Vehicle Identification Number
(VIN)”
in the index of the vehicle
owner manual for more information.
Mexico
For any questions about the
operation of the navigation system
or the update process, contact
General Motors of Mexico,
Customer Care Center Cadillac
toll-free phone number,
01-800-466-0805 or write to
[email protected]. Have the
Vehicle Identification Number (VIN)
available when ordering to ensure
the correct and most up-to-date
DVD map disc for the vehicle is
sent. See “Vehicle Identification Number (VIN)”
in the Index of the
vehicle owner manual for more
information.
After receiving the updated map
database, see your dealer for
replacement.
Database Coverage
Explanations
Coverage area depends upon the
map detail available. Some areas
have greater map detail than others.
The navigation system works only
as well as the information provided
on the stored map data. See Map
Data Updates on page 7-97 on how
to obtain updated map information.