service CADILLAC ESCALADE EXT 2005 2.G Owners Manual

Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Specic vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Cadillac by dialing: 1-800-833-CMCC (2622).
(TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Cadillac encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes to
write to Cadillac, the letter should be addressed
to Cadillac’s Customer Assistance Center.
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GM Mobility Reimbursement
Program
This program, available to qualied applicants, can
reimburse you up to $1,000 toward eligible aftermarket
driver’s or passenger’s adaptive equipment you may
require for your vehicle, such as hand controls and
wheelchair/scooter lifts.
The offer is available for a limited period of time from
the date of vehicle purchase/lease. For more details,
or to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY)
users, call 1-800-833-9935.
GM of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Service
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage of contacting a Cadillac
advisor and, where available, a Cadillac trained dealer
technician who can provide on-site service.
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service
®can be reached by dialing
1-800-882-1112, 24 hours a day, 365 days a year.
This service is provided at no charge for any
warranty-covered situation and for a nominal charge
if the Cadillac is no longer under warranty. Roadside
Service is available only in the United States and
Canada.
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Cadillac Owner Privileges™
Roadside Service provides several Cadillac
Owner Privileges™ at “no charge,” throughout your
Cadillac Warranty Period — 48 months/50,000 miles
(80 000 km).
Emergency Road Service is performed on site for the
following situations:
Towing Service
Battery Jump Starting
Lock Out Assistance
Fuel Delivery
Flat Tire Change (Covers change only)
Trip Interruption — If your trip is interrupted due
to a warranty failure, incidental expenses may
be reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered
are hotel, meals, and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada,
an advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location within a 30 mile (50 km) radius of a participating
Cadillac dealership. If beyond this radius, we will
arrange to have your car towed to the nearest Cadillac
dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. A Roadside Service Advisor will
assist you and request the following information:
A description of the problem
Name, home address, home telephone number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identication
Number (VIN), mileage, and date of delivery
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Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who
have hearing difficulties or are speech impaired.
Cadillac has installed special telecommunication
devices called Text Telephone (TTY) in the Roadside
Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438 — daily, 24 hours.
Courtesy Transportation
Cadillac has always exemplied quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to
retail purchase/lease customers in conjunction with
the Bumper-to-Bumper coverage provided by the
New Vehicle Limited Warranty. Several transportation
options are available when warranty repairs are
required. This will reduce your inconvenience during
warranty repairs.
Scheduling Service Appointments
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while
you wait. However, if you are unable to wait Cadillac
helps minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
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Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a
one way or round trip shuttle service to a destination
up to 10 miles from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement of up to a ve-day maximum may be
available for the use of public transportation such as a
taxi or bus. In addition, should you arrange transportation
through a friend or relative, reimbursement for
reasonable fuel expenses of up to a ve-day maximum
may be available. Claim amounts should reect actual
costs and be supported by original receipts.
Courtesy Rental Vehicle
Your GM dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for a rental
vehicle that you obtain if your vehicle is kept for a
warranty repair. Reimbursement will be limited to a
maximum of $40 a day and must be supported by
receipts. This requires that you sign and complete a
rental agreement and meet state, local and rental vehicle
provider requirements. Requirements vary and mayinclude minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage, or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle as
a courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but it is not
part of the New Vehicle Limited Warranty. A separate
booklet entitledWarranty and Owner Assistance
Informationfurnished with each new vehicle provides
detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for specic information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
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In addition, once GM collects or receives data, GM may:
use the data for GM research needs,
make it available for research where appropriate
condentiality is to be maintained and need is
shown, or
share summary data which is not tied to a specic
vehicle with non-GM organizations for research
purposes.
Others, such as law enforcement, may have access to
the special equipment that can read the information
if they have access to the vehicle or the device
that stores the data.
If your vehicle is equipped with OnStar
®, please
check the OnStar®subscription service agreement
or manual for information on its operations and
data collection.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, or
General Motors.
To contact NHTSA, you may either call the
Auto Safety Hotline toll-free at 1-800-424-9393
(or 366-0123 in the Washington, D.C. area)
or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
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Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, you should immediately
notify Transport Canada, in addition to notifying
General Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you will
notify us. Please call us at 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169In Canada, please call us at 1-888- 446-2000. Or, write:
Canadian Cadillac Customer Communication
Centre, 163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specications for GM
transmissions, transaxles, and transfer cases.
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Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual,
and Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
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Cupholder(s)..................................................2-50
Customer Assistance Information
Courtesy Transportation.................................. 7-8
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-6
Reporting Safety Defects to General Motors....7-12
Reporting Safety Defects to the
Canadian Government..............................7-12
Reporting Safety Defects to the
United States Government.........................7-11
Roadside Service.......................................... 7-6
Service Publications Ordering Information........7-12
D
Daytime Running Lamps..................................3-15
Defensive Driving............................................. 4-2
Delayed Locking............................................... 2-9
Doing Your Own Service Work........................... 5-4
Dome Lamps.................................................3-18
Door
Delayed Locking........................................... 2-9
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-12Driver
Position, Safety Belt.....................................1-13
Driver Information Center (DIC).........................3-46
DIC Operation and Displays..........................3-47
DIC Vehicle Customization............................3-60
DIC Warnings and Messages........................3-50
Driving
At Night.....................................................4-29
City...........................................................4-33
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-34
Hill and Mountain Roads..............................4-36
In Rain and on Wet Roads...........................4-30
Recovery Hooks..........................................4-43
Rocking Your Vehicle to Get it Out.................4-42
Winter........................................................4-38
Dual Automatic Climate Control System.............3-23
DVD
Rear Seat Entertainment System...................3-80
E
Electrical System
Add-On Equipment.....................................5-105
Center Instrument Panel Fuse Block.............5-108
Fuses and Circuit Breakers.........................5-105
Instrument Panel Fuse Block.......................5-106
4

Electrical System (cont.)
Power Windows and Other Power Options....5-105
Underhood Fuse Block...............................5-109
Windshield Wiper Fuses.............................5-105
Engine
Air Cleaner/Filter.........................................5-18
Battery.......................................................5-40
Check and Service Engine Soon Light............3-40
Coolant......................................................5-23
Coolant Heater............................................2-30
Coolant Temperature Gage...........................3-38
Engine Compartment Overview......................5-12
Exhaust.....................................................2-37
Fan Noise..................................................5-34
Oil .............................................................5-13
Overheated Protection Operating Mode...........5-28
Overheating................................................5-26
Starting......................................................2-28
Entry/Exit Lighting...........................................3-18
Event Data Recorders (EDR)............................7-10
Extender, Safety Belt.......................................1-24
Exterior Cargo Lamps......................................3-17
Exterior Lamps...............................................3-13
F
Filter
Engine Air Cleaner......................................5-18
Finish Damage.............................................5-102Fixed Mast Antenna........................................3-99
Flash-to-Pass................................................... 3-9
Flat Tire........................................................5-77
Flat Tire, Changing.........................................5-78
Flat Tire, Storing.............................................5-92
Fluid
Automatic Transmission................................5-20
Power Steering...........................................5-35
Windshield Washer......................................5-36
Fog Lamps....................................................3-16
Front Axle......................................................5-47
Fuel............................................................... 5-5
Additives...................................................... 5-6
California Fuel.............................................. 5-6
Filling a Portable Fuel Container..................... 5-9
Filling Your Tank........................................... 5-8
Fuels in Foreign Countries.............................. 5-7
Gage.........................................................3-45
Gasoline Octane........................................... 5-5
Gasoline Specications.................................. 5-5
Low Warning Light.......................................3-45
Fuses
Center Instrument Panel Fuse Block.............5-108
Fuses and Circuit Breakers.........................5-105
Instrument Panel Fuse Block.......................5-106
Underhood Fuse Block...............................5-109
Windshield Wiper.......................................5-105
5