radio CADILLAC ESCALADE EXT 2011 3.G Workshop Manual

Black plate (32,1)Cadillac Escalade EXT Owner Manual - 2011
9-32 Driving and Operating
3. Come to a complete stop, shiftto P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑44.
The steering may bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle needs
service.
Notice: Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer. B (ACC/ACCESSORY):
This
position lets things like the radio
and the windshield wipers operate
while the engine is off. Use this
position if the vehicle must be
pushed or towed.
C (ON/RUN): This position can
be used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. The switch
stays in this position when the
engine is running. The transmission
is also unlocked in this position on
automatic transmission vehicles.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
D (START): This is the position
that starts the engine. When the
engine starts, release the key. The
ignition switch returns to ON/RUN
for driving. A warning tone will sound when the
driver door is opened, the ignition is
in ACC/ACCESSORY or LOCK/OFF
and the key is in the ignition.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
Notice:
Do not try to shift to
P (Park) if the vehicle is moving.
If you do, you could damage the
transmission. Shift to P (Park)
only when the vehicle is stopped.
Starting Procedure
1. With your foot off the accelerator pedal, turn the ignition to START.
When the engine starts, let go
of the key. The idle speed will
slow down as the engine
warms. Do not race the engine
immediately after starting it.

Black plate (34,1)Cadillac Escalade EXT Owner Manual - 2011
9-34 Driving and Operating
Engine Heater
The engine coolant heater can
provide easier starting and better
fuel economy during engine
warm-up in cold weather conditions
at or below−18°C (0°F). Vehicles
with an engine heater should be
plugged in at least four hours before
starting. An internal thermostat in
the plug-end of the cord may exist
which will prevent engine coolant
heater operation at temperatures
above −18°C (0°F).
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap
the electrical cord. The cord
is secured to the Engine
Compartment Fuse Block
with a clip. Carefully remove
the wire tie which secures the
electrical cord. Do not cut the
electrical cord.
3. Plug the cord into a normal, grounded 110-volt AC outlet.
{WARNING
Plugging the cord into an
ungrounded outlet could cause an
electrical shock. Also, the wrong
kind of extension cord could
overheat and cause a fire. You
could be seriously injured. Plug
the cord into a properly grounded
three-prong 110-volt AC outlet.
If the cord will not reach, use a
heavy-duty three-prong extension
cord rated for at least 15 amps.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep
it away from moving engine
parts. If you do not, it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
The following vehicle accessories
can be used for up to 10 minutes
after the engine is turned off:
.Audio System
.Power Windows
.OnStar System (if equipped)
.Sunroof (if equipped)
These features work when
the key is in ON/RUN or ACC/
ACCESSORY. Once the key is
turned from ON/RUN to LOCK/OFF,
the windows and sunroof continue
to work up to 10 minutes until any
door is opened. The radio continues
to work for up to 10 minutes or until
the driver door is opened.

Black plate (53,1)Cadillac Escalade EXT Owner Manual - 2011
Driving and Operating 9-53
The system can be disabled by
pressing the rear park aid disable
button located next to the radio.
The indicator light comes on and
PARK ASSIST OFF displays on the
Driver Information Center (DIC) to
indicate that URPA is off; seeObject
Detection System Messages on
page 5‑32.
Notice: If you use URPA while the
tailgate is lowered, it may not
detect an object behind your
vehicle, and you might back into
the object and damage your
vehicle. Always verify the tailgate
is closed when using URPA or
turn off URPA when driving with
the tailgate lowered.
When the System Does Not
Seem to Work Properly
The following messages may be
displayed on the DIC:
SERVICE PARK ASSIST: If this
message occurs, take the vehicle to
your dealer to repair the system.
PARK ASSIST OFF: This message
occurs if the driver disables the
system.
PARK ASST BLOCKED SEE
OWNERS MANUAL: This
message can occur under the
following conditions:
.The ultrasonic sensors are not
clean. Keep the vehicle's rear
bumper free of mud, dirt, snow,
ice, and slush. For cleaning
instructions, see “Washing the
Vehicle” underExterior Care on
page 10‑91.
.The park assist sensors are
covered by frost or ice. Frost or
ice can form around and behind
the sensors and may not always
be seen; this can occur after washing the vehicle in cold
weather. The message may not
clear until the frost or ice has
melted.
.A trailer was attached to the
vehicle, or a bicycle or an object
was hanging out of the tailgate
during the last drive cycle. Once
the attached object is removed
and the tailgate is raised, URPA
will return to normal operation.
.A tow bar is attached to the
vehicle.
.The vehicle's bumper is
damaged. Take the vehicle to
your dealer to repair the system.
.Other conditions are affecting
system performance. Examples
of this are vibrations from a
jackhammer or the compression
of air brakes on a very large
truck.
If the system is still disabled after
driving forward at least 40 km/h
(25 mph), take the vehicle to your
dealer.

Black plate (56,1)Cadillac Escalade EXT Owner Manual - 2011
10-56 Vehicle Care
If you overfill the tire, release air
by pushing on the metal stem
in the center of the tire valve.
Recheck the tire pressure with
the tire gauge.
Be sure to put the valve caps
back on the valve stems. They
help prevent leaks by keeping
out dirt and moisture.
Tire Pressure for
High-Speed Operation
{WARNING
Driving at high speeds, 160 km/h
(100 mph) or higher, puts an
additional strain on tires.
Sustained high-speed driving
causes excessive heat build up
and can cause sudden tire failure.
You could have a crash and you
or others could be killed. Some
high-speed rated tires require(Continued)
WARNING (Continued)
inflation pressure adjustment for
high speed operation. When
speed limits and road conditions
are such that a vehicle can be
driven at high speeds, make sure
the tires are rated for high speed
operation, in excellent condition,
and set to the correct cold tire
inflation pressure for the
vehicle load.
If your vehicle has P265/65R18 or
P285/45R22 size tires and you will
be driving at high speeds, speeds of
100 mph (160 km/h) or higher, set
the cold inflation pressure to 3 psi
(20 kPa) above the recommended
tire pressure shown on the Tire and
Loading Information Label. When
you end this high‐speed driving,
return the tires to the cold inflation
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits on page 9‑23
and Tire Pressure on page 10‑54.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor
the air pressure in your tires and
transmit tire pressure readings to a
receiver located in the vehicle.
Each tire, including the spare
(if provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or
tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)

Black plate (57,1)Cadillac Escalade EXT Owner Manual - 2011
Vehicle Care 10-57
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS) that illuminates a low tire
pressure telltale when one or
more of your tires is significantly
under‐inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them
to the proper pressure. Driving on a
significantly under‐inflated tire
causes the tire to overheat and can
lead to tire failure. Under‐inflation
also reduces fuel efficiency and
tire tread life, and may affect the
vehicle's handling and stopping
ability.
Please note that the TPMS is
not a substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct tire
pressure, even if under‐inflation has
not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start‐ups as
long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow
the TPMS to continue to function
properly.
See
Tire Pressure Monitor
Operation on page 10‑58 for
additional information.
Federal Communications
Commission (FCC) and
Industry Canada
See Radio Frequency Statement on
page 13‑20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.

Black plate (59,1)Cadillac Escalade EXT Owner Manual - 2011
Vehicle Care 10-59
Notice:Tire sealant materials are
not all the same. A non-approved
tire sealant could damage the Tire
Pressure Monitor System (TPMS)
sensors. TPMS sensor damage
caused by using an incorrect tire
sealant is not covered by the
vehicle warranty. Always use only
the GM approved tire sealant
available through your dealer or
included in the vehicle.
TPMS Malfunction Light and
Message
The TPMS will not function properly
if one or more of the TPMS sensors
are missing or inoperable. When the
system detects a malfunction, the
low tire pressure warning light
flashes for about one minute and
then stays on for the remainder of
the ignition cycle. A DIC warning
message is also displayed. The low
tire pressure warning light and DIC
warning message come on at each
ignition cycle until the problem is corrected. Some of the conditions
that can cause the malfunction light
and DIC message to come on are:
.One of the road tires has been
replaced with the spare tire.
The spare tire does not have a
TPMS sensor. The TPMS
malfunction light and DIC
message should go off once you
re‐install the road tire containing
the TPMS sensor.
.The TPMS sensor matching
process was started but not
completed or not completed
successfully after rotating the
vehicle's tires. The DIC message
and TPMS malfunction light
should go off once the TPMS
sensor matching process is
performed successfully. See
“TPMS Sensor Matching
Process”
later in this section.
.One or more TPMS sensors are
missing or damaged. The DIC
message and the TPMS
malfunction light should go off when the TPMS sensors are
installed and the sensor
matching process is performed
successfully. See your dealer for
service.
.Replacement tires or wheels do
not match your vehicle's original
equipment tires or wheels. Tires
and wheels other than those
recommended for your vehicle
could prevent the TPMS from
functioning properly. See
Buying
New Tires on page 10‑63.
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning it
cannot detect or signal a low tire
condition. See your dealer for
service if the TPMS malfunction
light and DIC message come on
and stay on.

Black plate (86,1)Cadillac Escalade EXT Owner Manual - 2011
10-86 Vehicle Care
You would not be able to start
your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking
brake. If either vehicle has
four-wheel-drive, be sure the
transfer case is in a drive gear,
not in Neutral.
Notice: If you leave the radio or
other accessories on during the
jump starting procedure, they
could be damaged. The repairs
would not be covered by the
warranty. Always turn off the
radio and other accessories when
jump starting the vehicle.
3. Turn off the ignition on both vehicles. Unplug unnecessary
accessories plugged into the cigarette lighter or the accessory
power outlets. Turn off the radio
and all the lamps that are not
needed. This avoids sparks and
helps save both batteries. And it
could save the radio!
4. Open the hood on the other vehicle and locate the
positive (+) and negative (−)
terminal locations on that
vehicle.
Your vehicle has a remote
positive (+) jump starting
terminal and a remote
negative (−) jump starting
terminal. You should always use
these remote terminals instead
of the terminals on the battery.
If the vehicle has a remote
positive (+) terminal, it is located
under a red plastic cover at the
positive battery post. To uncover
the remote positive (+) terminal,
open the red plastic cover.
The remote negative (−) terminal
is a stud located on the right
front of the engine, where the
negative battery cable attaches.
See Engine Compartment
Overview on page 10‑6 for more
information on the location of the
remote positive (+) and remote
negative (−) terminals.

Black plate (1,1)Cadillac Escalade EXT Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-6
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-6
Online Owner Center . . . . . . . . 13-7
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-8
Roadside Service (U.S. and Canada) . . . . . . . . . . . . . . . . . . . . 13-8
Roadside Service (Mexico) . . . . . . . . . . . . . . . . . . 13-10
Scheduling Service Appointments . . . . . . . . . . . . . 13-11 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . 13-11
Collision Damage Repair . . . 13-13
Service Publications Ordering Information . . . . . . 13-15Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-17
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-17
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-18
Event Data Recorders . . . . . . 13-18
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-19
Navigation System . . . . . . . . . 13-19
Radio Frequency Identification (RFID) . . . . . . . 13-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-20
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service or
parts manager, contact the owner
of the dealership or the general
manager.

Black plate (18,1)Cadillac Escalade EXT Owner Manual - 2011
13-18 Customer Information
Vehicle Data
Recording and
Privacy
Your GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service your vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that
will assist in understanding how a
vehicle's systems performed. The
EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in your
vehicle were operating
.Whether or not the driver and
passenger safety belts were
buckled/fastened
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
.How fast the vehicle was
traveling This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:
EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age,
and crash location) is recorded.
However, other parties, such as
law enforcement, could combine
the EDR data with the type of
personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such
as law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.

Black plate (19,1)Cadillac Escalade EXT Owner Manual - 2011
Customer Information 13-19
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar®
If your vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash‐like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit,
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See Using the
Navigation System on page 7‑42 for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.