phone CADILLAC ESCALADE EXT 2012 3.G Owner's Manual

Black plate (39,1)Cadillac Escalade EXT Owner Manual - 2012
Infotainment System 7-39
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
After stopping the player, and
pushing Play, sometimes the DVD
starts where it left off and
sometimes at the beginning. If the stop button was pressed one
time, the DVD player resumes
playing where the DVD was
stopped. If the stop button was
pressed two times, the DVD player
begins to play from the beginning of
the DVD.
The auxiliary source is running, but
there is no picture or sound. Check that the RSE video screen is
in the auxiliary source mode.
Check the auxiliary input
connections at both devices.
Sometimes the wireless headphone
audio cuts out or buzzes. Check for obstructions, low
batteries, reception range, and
interference from cellular telephone
towers, or use a cellular telephone
in the vehicle.
Check that the headphones are on
correctly using the L (left) and
R (right) on the headphones.
The remote and/or the headphones
are lost. See your dealer for assistance.
The DVD is playing, but there is no
picture or sound. Check that the RSE video screen is
sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error:
Displays
when there are disc load or eject
problems.
Disc Format Error: Displays if the
disc is inserted with the disc label
wrong side up, or if the disc is
damaged.
Disc Region Error: Displays if the
disc is not from a correct region.
No Disc Inserted: Displays if no
disc is present when
Zor DVD
AUX is pressed on the radio.

Black plate (40,1)Cadillac Escalade EXT Owner Manual - 2012
7-40 Infotainment System
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax
machines, or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.
Cleaning the Video Screen
When cleaning the video screen,
use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning the
screen, as damage could result.
Rear Seat Audio (RSA)
System
Vehicles with this feature allow the
rear seat passengers to listen to
and control any of the music
sources: radio, CD, DVD, or other
auxiliary sources. The rear seat
passengers can control the same
music sources the front seat
passengers are listening to (dual
control) or a different source. For
example, rear seat passengers can
control and listen to a CD through
the headphones, while the driver
listens to the radio through the
speakers. The rear seat passengers
have control of the volume for each
set of headphones.
The radio functionality is controlled
by both the RSA and the front radio.
Only one band can be tuned to at
one time. Changing the band on the
RSA or the front radio will change
the band on the other system,
if they are both sourced to the radio.The RSA functions can be used
even when the main radio is off.
Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If your
vehicle has this feature, audio can
also be heard on Channel 2 of the
wireless headphones.
The front audio system allows the
rear speakers to continue playing
even when the RSA audio is active
through the headphones.
To listen to an iPod or portable
audio device through the RSA,
attach the iPod or portable audio
device to the auxiliary input (if
available), located below the RSA
system, USB port, or AUX jack.
Turn the iPod on, then choose the
front auxiliary input with the RSA
SRCE button. The iPod or portable
audio device can also be connected
to the front auxiliary jack or the
USB port.

Black plate (41,1)Cadillac Escalade EXT Owner Manual - 2012
Infotainment System 7-41
P(Power):Press this button to
turn the RSA on or off.
Volume: Turn this knob to increase
or to decrease the volume of the
wired headphones. The left knob
controls the left headphones and
the right knob controls the right
headphones.
SRCE (Source): Press this button
to switch between the radio (AM/
FM), XM™ (if equipped), CD, and if
the vehicle has these features,
DVD, front auxiliary Jack, USB port,
and rear auxiliary.
© ¨(Seek): When listening to FM,
AM, or XM (if equipped), press the
seek arrows to go to the previous or
to the next station or channels and
stay there. This function is inactive, with some radios, if the front seat
passengers are listening to the
radio.
Press and hold either seek arrow
until the display flashes, to tune to
an individual station. The display
stops flashing after the buttons have
not been pushed for more than
2 seconds. This function is inactive,
with some radios, if the front seat
passengers are listening to the
radio.
While listening to a disc, press the
right seek arrow to go to the next
track or chapter on the disc. Press
the left seek arrow to go back to the
start of the current track or chapter
(if more than 10 seconds have
played). This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being
displayed, press the left or right
seek arrow to perform a cursor up
or down on the menu. Hold the left
or right seek arrow to perform a
cursor left or right on the menu.When a USB device is playing, the
right or left seek button can be used
to control the device.
PROG (Program):
Press this
button to go to the next preset radio
station or channel set on the main
radio. This function is inactive, with
some radios, if the front seat
passengers are listening to the
radio.
When a CD or DVD audio disc is
playing, press this button to go to
the beginning of the CD or DVD
audio. This function is inactive, with
some radios, if the front seat
passengers are listening to the disc.
When a disc is playing in the CD or
DVD changer, press this button to
select the next disc, if multiple discs
are loaded. This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being
displayed, press the PROG button
to perform the enter menu function.

Black plate (42,1)Cadillac Escalade EXT Owner Manual - 2012
7-42 Infotainment System
Navigation
Using the Navigation
System
This section presents basic
information needed to operate the
navigation system.
Use the buttons located on the
navigation system along with the
available touch-sensitive screen
buttons on the navigation screen to
operate the system. SeeOverview
on page 7‑4 for more information.
Once the vehicle is moving, various
functions are disabled to reduce
driver distractions.
Navigation Control Buttons
The following control buttons are
located on the navigation system:
O/n(Power/Volume):
1. Press to turn the system on and off.
2. Turn to increase or decrease the volume to the audio system. 3. Press and hold for more than
two seconds to turn off the
navigation system, the Rear
Seat Entertainment (RSE), and
Rear Seat Audio (RSA). If the
vehicle has not been tuned off,
the RSE and the RSA can be
turned back on by pressing this
knob and continues play of the
last active source.
Z(Eject): Press to eject the
CD/DVD Disc. See CD/DVD Player
on page 7‑18.
w(Tuning Knob): Turn to go to
the next or previous frequency or
disc track or chapter. See CD/DVD
Player on page 7‑18 orMP3 on
page 7‑27 for more information.
AUDIO: Press to display the audio
screen. Press to switch between
AM, FM, or XM, if equipped, DISC,
or AUX (Auxiliary), or press on the
screen button. See CD/DVD Player
on page 7‑18, MP3 on page 7‑27,
and Auxiliary Devices on page 7‑30
for more information. FAV (Favorite):
Press to access
the preset stations. See “Storing
Radio Station Presets” under,
Overview on page 7‑4.
5(Phone): SeeOnStar Overview
on page 14‑1 (if equipped) and
Bluetooth on page 7‑81 (if
equipped) for more information.
e(Sound): Press to access the
Sound menu to adjust the treble,
midrange, bass, fade, balance, and
Digital Signal Processing (DSP).
y/z(Scan Up/Down): Press to
scan the tracks/chapters up or down
on a disc.
y/©or¨/z(Seek/Scan)
(Previous/Next): Press the up or
down arrows to go to the next or
previous station. Press and hold
either arrow for more than
two seconds. The radio goes to a
station, plays for a few seconds,
then goes to the next station.

Black plate (49,1)Cadillac Escalade EXT Owner Manual - 2012
Infotainment System 7-49
Address Book:Press to add this
POI to the address book. See “Nav”
under Configure Menu on page 7‑64
for information on editing address
book entries.
GO: Press to make this POI a
destination or a stopover.
Map: Press to display the map
showing the location of the POI.
Call: Press to dial the phone
number using your Bluetooth
®
phone (if “paired”with the vehicle)
or the OnStar Hands-Free Calling
system (if equipped). For more
information about Bluetooth calling,
see Bluetooth on page 7‑81.
OK: Press to display the map
screen.
Show POI: Press to display or
remove the POI icons from the map
screen. List all Categories:
Press to list all
POIs sorted alphabetically.
Delete: To delete a specific POI
category, select the category.
Clear All: Press this screen button
to clear all selected POI categories.
Driving on a Route
When driving on a routed
destination, the map screen
automatically displays the next
maneuver.
The pop-up displays the next
maneuver direction and the distance
from it.
When approximately 400 m (1/4 mi)
from the next maneuver, the screen
displays the name and a detailed
view of it.

Black plate (59,1)Cadillac Escalade EXT Owner Manual - 2012
Infotainment System 7-59
downloaded, the navigation system
will search for the address in the
mapping disc's database. When the
address is found, it will be shown on
your navigation system's screen
along with the buttons described
below.
OnStar Destination DownloadScreen
.Press GO, the navigation system
calculates route(s). Select a
route (i.e. Shortest Route), and
Start Guidance.
.Press Map, the navigation
system displays the Destination
Map Screen.
.Press Call, the navigation
system initiates a call to your
destination with your Bluetooth
phone (if available) or OnStar
Hands-Free Calling (if minutes
are available).
.Press Add to Address Book, the
navigation system copies the
downloaded destination to the
address book and displays the
new address book entry.
.Press Back, the navigation
system cancels your OnStar
Destination Download and
returns to the previous screen.
The downloaded address will not
be added to the previous
destinations Route Guidance Not Active
If an OnStar destination is
downloaded while route guidance is
not active, the navigation system
displays an OnStar Destination
Download Screen and operations
will continue as outlined in the
Using OnStar Destination Download
section:
Route Guidance Active
If OnStar downloads a destination
while route guidance is already
active, the navigation system adds
the downloaded destination as the
next waypoint in the existing route.
All features such as Call and Add to
Address Book will be available for
the waypoint. Refer to the section
on Waypoints for more information.
Previous Destinations
Previous OnStar Destination
Downloads are saved under
Previous Destinations in the
navigation system where they can
be accessed or saved to the
address book.

Black plate (60,1)Cadillac Escalade EXT Owner Manual - 2012
7-60 Infotainment System
Important Notes regarding OnStar
Destination Download:
.If the navigation system is
turned off when the destination
download is attempted, the
navigation system will
automatically turn on and display
the OnStar Destination
Download Screen. The radio will
remain on after the download
occurs.
.If OnStar downloads a
destination and the address is
not found in the mapping disc’s
database and routing by
coordinates is not available, the
GO and Map buttons gray out
and routing will not be available.
Press the blue OnStar button for
further assistance.
.The Call button grays out when
there is no phone number
available for your destination
and while connected to OnStar.Map Destination Screen Functions
If the map screen is used to show
destination, it will have map screen
capabilities such as GO, Mark,
Zoom, Scroll, etc. The address is
shown at the top of the screen.
Destination Map Screen
Getting Started on Your Route
Once a destination has been
entered, there are several functions
that can be performed. Press DEST
to access the Route screen.
Turn List

Black plate (65,1)Cadillac Escalade EXT Owner Manual - 2012
Infotainment System 7-65
Volume:Press + or −to increase
or to decrease the volume of the
voice prompts. The system will
respond with the adjusted voice
level.
Voice Guidance: Press On or Off
to turn voice instructions on and off
while traveling on a planned route.
Route Preference
Press the Route Preference screen
button to change route options
when the system calculates a route.
Allow Major Roads: This feature
allows the system to use major
roads when calculating a planned
route.
Allow Toll Roads: This feature
allows the system to use toll roads
when calculating a planned route.
Allow Ferrys: This feature allows
the system to use ferries when
calculating a planned route. Allow Time and Seasonal
Restricted Roads:
This feature
allows the system to use time
restricted and seasonal roads when
calculating a planned route.
Edit Address Book —How to Add
To add an address to the address
book, see “Adding Destinations to
the Address Book” under
Destination on page 7‑50.
Edit Address Book —Edit/View
To edit the name of an
address book:
1. Press CONFIG.
2. Press the Nav screen button.
3. Press Edit/View Address Book.
4. Select the Address book entry.
5. Press the Name screen button and use the alpha keyboard to
edit or add the name.
6. Press OK to save your changes, then press Back to return to the
Address Book information
screen.
To add or change the phone number
of an address book entry:
1. Press CONFIG.
2. Press the Nav screen button.
3. Press Edit/View Address Book.
4. Select the address book entry to change.

Black plate (66,1)Cadillac Escalade EXT Owner Manual - 2012
7-66 Infotainment System
5. Press the Phone # screen buttonand use the numeric keyboard to
input or change the phone
number.
6. Press OK to save your changes, then press Back to return to the
Address Book information
screen.
To change the map icon of an
address book entry:
1. Press CONFIG.
2. Press the Nav screen button.
3. Press Edit/View Address Book.
4. Select the address book entry to change.
5. Press the Icon screen button.
6. Select an icon from the list.
To add a voice tag to an address
book entry:
1. Press CONFIG.
2. Press the Nav screen button.
3. Press Edit/View Address Book.
4. Press Add Voice Tag. 5. The system will ask for you to
state the name. You will have
four seconds to state the name.
The system will respond back
with the name and prompt you to
repeat the name for
confirmation.
To delete an address book entry:
1. Press CONFIG.
2. Press the Nav screen button.
3. Press Edit/View Address Book.
4. Select the address book entry to delete.
5. Press Delete to delete the address book entry.
6. A confirmation pop-up will display. Press OK to delete;
press Cancel to cancel the
operation.
To delete the entire address book:
1. Press CONFIG.
2. Press the Nav screen button.
3. Press Edit/View Address Book. 4. A list of all the address book
entries will display. Press and
hold Clear All.
5. A confirmation pop-up will display. Press OK to delete;
press Cancel to cancel the
operation.
Map Database Information
Use the Map Database Information/
Remove Map Data screen button to
view the coverage areas of the map
database or to replace the map
database.

Black plate (81,1)Cadillac Escalade EXT Owner Manual - 2012
Infotainment System 7-81
Radio [select] (channel) XM
(if equipped), radio [select]
(channel) satellite (if equipped):
Instructs the system to go to a
specific channel on the XM band
(if equipped).
Radio help:Instructs the system to
assist with radio commands.
CD Commands
The following are CD, MP3, and
DVD commands that can be
accessed by clearly stating the
commands exactly as they are
written.
CD, DVD, Disc: Use this command
to select a CD, DVD, or disc that is
currently loaded.
CD, DVD, Disc, [select] track (one,
two, three, etc.): Instructs the
system to select a specific track
number. CD, DVD, Disc select next
folder:
Use this command to select
the next folder on the MP3 or
audio DVD.
CD, DVD, Disc select previous
folder: Use this command to select
the previous folder on the MP3 or
audio DVD.
CD help, DVD help, Disc help:
Instructs the system to assist with
CD and DVD commands.
Auxiliary Commands
The following auxiliary commands
can be accessed by clearly stating
the commands exactly as they are
written. The commands are
available when the auxiliary source
is available.
Aux, Auxiliary: Use this command
to select the auxiliary device, when
a device is connected.
Voice Help
Provides a description of help
commands that can be used.Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.