infotainment CADILLAC ESCALADE EXT 2012 3.G Service Manual

Black plate (39,1)Cadillac Escalade EXT Owner Manual - 2012
Infotainment System 7-39
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
After stopping the player, and
pushing Play, sometimes the DVD
starts where it left off and
sometimes at the beginning. If the stop button was pressed one
time, the DVD player resumes
playing where the DVD was
stopped. If the stop button was
pressed two times, the DVD player
begins to play from the beginning of
the DVD.
The auxiliary source is running, but
there is no picture or sound. Check that the RSE video screen is
in the auxiliary source mode.
Check the auxiliary input
connections at both devices.
Sometimes the wireless headphone
audio cuts out or buzzes. Check for obstructions, low
batteries, reception range, and
interference from cellular telephone
towers, or use a cellular telephone
in the vehicle.
Check that the headphones are on
correctly using the L (left) and
R (right) on the headphones.
The remote and/or the headphones
are lost. See your dealer for assistance.
The DVD is playing, but there is no
picture or sound. Check that the RSE video screen is
sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error:
Displays
when there are disc load or eject
problems.
Disc Format Error: Displays if the
disc is inserted with the disc label
wrong side up, or if the disc is
damaged.
Disc Region Error: Displays if the
disc is not from a correct region.
No Disc Inserted: Displays if no
disc is present when
Zor DVD
AUX is pressed on the radio.

Black plate (40,1)Cadillac Escalade EXT Owner Manual - 2012
7-40 Infotainment System
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax
machines, or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.
Cleaning the Video Screen
When cleaning the video screen,
use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning the
screen, as damage could result.
Rear Seat Audio (RSA)
System
Vehicles with this feature allow the
rear seat passengers to listen to
and control any of the music
sources: radio, CD, DVD, or other
auxiliary sources. The rear seat
passengers can control the same
music sources the front seat
passengers are listening to (dual
control) or a different source. For
example, rear seat passengers can
control and listen to a CD through
the headphones, while the driver
listens to the radio through the
speakers. The rear seat passengers
have control of the volume for each
set of headphones.
The radio functionality is controlled
by both the RSA and the front radio.
Only one band can be tuned to at
one time. Changing the band on the
RSA or the front radio will change
the band on the other system,
if they are both sourced to the radio.The RSA functions can be used
even when the main radio is off.
Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If your
vehicle has this feature, audio can
also be heard on Channel 2 of the
wireless headphones.
The front audio system allows the
rear speakers to continue playing
even when the RSA audio is active
through the headphones.
To listen to an iPod or portable
audio device through the RSA,
attach the iPod or portable audio
device to the auxiliary input (if
available), located below the RSA
system, USB port, or AUX jack.
Turn the iPod on, then choose the
front auxiliary input with the RSA
SRCE button. The iPod or portable
audio device can also be connected
to the front auxiliary jack or the
USB port.

Black plate (41,1)Cadillac Escalade EXT Owner Manual - 2012
Infotainment System 7-41
P(Power):Press this button to
turn the RSA on or off.
Volume: Turn this knob to increase
or to decrease the volume of the
wired headphones. The left knob
controls the left headphones and
the right knob controls the right
headphones.
SRCE (Source): Press this button
to switch between the radio (AM/
FM), XM™ (if equipped), CD, and if
the vehicle has these features,
DVD, front auxiliary Jack, USB port,
and rear auxiliary.
© ¨(Seek): When listening to FM,
AM, or XM (if equipped), press the
seek arrows to go to the previous or
to the next station or channels and
stay there. This function is inactive, with some radios, if the front seat
passengers are listening to the
radio.
Press and hold either seek arrow
until the display flashes, to tune to
an individual station. The display
stops flashing after the buttons have
not been pushed for more than
2 seconds. This function is inactive,
with some radios, if the front seat
passengers are listening to the
radio.
While listening to a disc, press the
right seek arrow to go to the next
track or chapter on the disc. Press
the left seek arrow to go back to the
start of the current track or chapter
(if more than 10 seconds have
played). This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being
displayed, press the left or right
seek arrow to perform a cursor up
or down on the menu. Hold the left
or right seek arrow to perform a
cursor left or right on the menu.When a USB device is playing, the
right or left seek button can be used
to control the device.
PROG (Program):
Press this
button to go to the next preset radio
station or channel set on the main
radio. This function is inactive, with
some radios, if the front seat
passengers are listening to the
radio.
When a CD or DVD audio disc is
playing, press this button to go to
the beginning of the CD or DVD
audio. This function is inactive, with
some radios, if the front seat
passengers are listening to the disc.
When a disc is playing in the CD or
DVD changer, press this button to
select the next disc, if multiple discs
are loaded. This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being
displayed, press the PROG button
to perform the enter menu function.

Black plate (42,1)Cadillac Escalade EXT Owner Manual - 2012
7-42 Infotainment System
Navigation
Using the Navigation
System
This section presents basic
information needed to operate the
navigation system.
Use the buttons located on the
navigation system along with the
available touch-sensitive screen
buttons on the navigation screen to
operate the system. SeeOverview
on page 7‑4 for more information.
Once the vehicle is moving, various
functions are disabled to reduce
driver distractions.
Navigation Control Buttons
The following control buttons are
located on the navigation system:
O/n(Power/Volume):
1. Press to turn the system on and off.
2. Turn to increase or decrease the volume to the audio system. 3. Press and hold for more than
two seconds to turn off the
navigation system, the Rear
Seat Entertainment (RSE), and
Rear Seat Audio (RSA). If the
vehicle has not been tuned off,
the RSE and the RSA can be
turned back on by pressing this
knob and continues play of the
last active source.
Z(Eject): Press to eject the
CD/DVD Disc. See CD/DVD Player
on page 7‑18.
w(Tuning Knob): Turn to go to
the next or previous frequency or
disc track or chapter. See CD/DVD
Player on page 7‑18 orMP3 on
page 7‑27 for more information.
AUDIO: Press to display the audio
screen. Press to switch between
AM, FM, or XM, if equipped, DISC,
or AUX (Auxiliary), or press on the
screen button. See CD/DVD Player
on page 7‑18, MP3 on page 7‑27,
and Auxiliary Devices on page 7‑30
for more information. FAV (Favorite):
Press to access
the preset stations. See “Storing
Radio Station Presets” under,
Overview on page 7‑4.
5(Phone): SeeOnStar Overview
on page 14‑1 (if equipped) and
Bluetooth on page 7‑81 (if
equipped) for more information.
e(Sound): Press to access the
Sound menu to adjust the treble,
midrange, bass, fade, balance, and
Digital Signal Processing (DSP).
y/z(Scan Up/Down): Press to
scan the tracks/chapters up or down
on a disc.
y/©or¨/z(Seek/Scan)
(Previous/Next): Press the up or
down arrows to go to the next or
previous station. Press and hold
either arrow for more than
two seconds. The radio goes to a
station, plays for a few seconds,
then goes to the next station.

Black plate (43,1)Cadillac Escalade EXT Owner Manual - 2012
Infotainment System 7-43
NAV (Navigation):Press to view
the vehicle's current position on the
map screen. Each press of this
button cycles through Full Map
and the tab that displays the
current audio source (AM, FM, XM
(if equipped), CD, etc.). Full Map
displays the screen in full map view.
Selecting the audio tab splits the
screen between the map screen
and the current audio source
screen menu.
RPT (Repeat): Press to repeat the
last voice guidance prompt.
DEST (Destination): Press to
access the Destination Entry
screen. From this screen, you can
select from several options to plan a
route by entering destination points.
CONFIG (Configure): Press to
adjust several of the system's
features and preferences.Touch-Sensitive Screen
Buttons
Touch-sensitive screen buttons are
located on the screen. When a
screen button has been selected, a
beep sounds. Screen buttons are
highlighted when a feature is
available.
Alpha-Numeric Keyboard
Letters of the alphabet, symbols,
punctuation, and numbers, when
available, displays on the navigation
screen as an alpha or numeric
keyboard. The alpha keyboard
displays when the system requires
entry of a city or street name.
All characters are touch-sensitive
screen buttons. Press a character to
select it.
A-Y (Accent Alphabet): Select to
enter letters with accent symbols.
This button may toggle to A-Z. A-Z (Alphabet):
Select to enter
letters from the alphabet. This
button may toggle to A-Y.
0-9 (Numbers): Select to enter
numbers.
U(Space): Select to enter a
space between characters or the
words of a name.
Backspace: Select if an incorrect
character has been entered.
To make name entries easier,
the system only highlights the
characters that can follow the last
one entered. For example, if a Z is
entered, a T may not be available
for selection.
If a name does not display after
entry, it may need to be entered
differently or the map DVD disc may
not contain that information. See
Maps on page 7‑44 for more
information.

Black plate (44,1)Cadillac Escalade EXT Owner Manual - 2012
7-44 Infotainment System
Maps
This section includes basic
information that you need to know
about the map database.
The maps are stored on a compact
flash drive that is built into the
navigation system.
Detailed Areas
Road network attributes are
contained in the map database for
detailed areas. Attributes include
information such as street names,
street address, turn restrictions, etc.
A detailed area includes all major
highways, service roads, and
residential roads. The detailed areas
include points of interest (POI) such
as: restaurants, airports, banks,
hospitals, police stations, gas
stations, tourist attractions, historical
monuments, etc. The map database
may not include data for newly
constructed areas or map databasecorrections that are completed after
the production of the compact flash
drive. The navigation system
provides full route guidance in the
detailed map areas.
Limited Guidance Areas
Any area that is not classified as
detailed, is a limited guidance area.
Limited guidance streets are
displayed on the map but route
guidance may not be given on these
streets. Some POI categories, such
as the city center POI category, and
some street addresses are included
in the limited guidance areas.
The navigation system informs
through voice prompts when you are
traveling into a limited guidance
area where route guidance is not
available. The street maps and the
directional arrow displayed on the
navigation system can then be used
to determine the remaining route to
your destination.
Map Adjustments
The system lets you adjust the scale
of view on the map. Also, as you
drive, the map scrolls automatically
based on the direction of travel.
Map Scales
+ /
−(Zoom In/Zoom Out): Press
the zoom in or out screen buttons or
the scale on the bar to change the
level of map detail. The scale
appears on the screen once the
zoom in or zoom out screen buttons
are selected. The system adjusts
the map accordingly. The scale of a
map can range from 1/32 mi (50 m)
to 256 mi (400 km). To change
English or metric, see Driver
Information Center (DIC) on
page 5‑23 for more information.

Black plate (45,1)Cadillac Escalade EXT Owner Manual - 2012
Infotainment System 7-45
Scrolling the Map
Press anywhere on the map screen
and the scroll symbol appears. Use
this feature to scroll across the map.
Move your finger in any direction
on the map screen and the map
continues to scroll in that direction
until you remove your finger from
the screen.
If scrolling while the vehicle is in
P (Park), the system scrolls initially
at a slower rate. It increases if you
continue pressing on the map
screen.If scrolling while the vehicle is in
motion, there is one scroll speed
and a limited distance to scroll.
Keep pressing on the map screen to
scroll for a longer distance.
If you have used the scroll feature to
scroll the map and the vehicle icon
disappears off the screen, press
NAV to return to the current vehicle
location on the map.
The scroll feature on the map can
be used to set a destination. See
“From Map”
underDestination on
page 7‑50 for more information.
While scrolling on the map, press
GO to calculate the route from the
current position to the
destination mark.
Navigation Symbols
The following symbols are the most
common symbols that appear on a
map screen.
The vehicle is shown as this
symbol. It indicates the current
position and the direction the
vehicle is traveling on the map.
The destination symbol appears on
the map, after a route has been
planned, marking the final
destination.

Black plate (46,1)Cadillac Escalade EXT Owner Manual - 2012
7-46 Infotainment System
The stopover symbol displays on
the map after a stopover has been
added to the route.
The stopover symbols are
numbered one through three,
depending on how many stopovers
have been set.
The distance to destination symbol
indicates the distance to the final
destination.
This symbol appears when the time
to the destination is not available or
while you are scrolling on the map.
The distance and time to destination
symbol indicates the distance and
the estimated time remaining to the
final destination, depending on the
option selected.The straight line to distance symbol
indicates the straight-line distance
to the destination.
This symbol appears before you
start driving on the route or if on a
road where navigation guidance
cannot be given.

Black plate (47,1)Cadillac Escalade EXT Owner Manual - 2012
Infotainment System 7-47
The north up symbol indicates the
map with North Up, known as North
Up mode.
While in North Up mode, the vehicle
icon follows the north direction on
the map regardless of which
direction the vehicle is traveling.
Press this screen symbol to switch
between North Up, Heading Up, and
3-D view modes.
The heading up symbol indicates
that the vehicle is traveling up on
the map and is known as Heading
Up mode.The shaded triangle indicates the
North direction. While in Heading
Up mode the direction at the top of
the screen and the way the vehicle
icon is heading indicates the
direction the vehicle is traveling.
Press this screen symbol to switch
between Heading Up, North Up, and
3-D view modes.
Three-dimensional (3-D) view mode
changes the appearance of the map
display to a road level view.
The No GPS symbol appears when
the vehicle is acquiring or not
receiving a Global Positioning
System (GPS) satellite signal.
See
Global Positioning System
(GPS) on page 7‑76 for more
information.
Press the Mark screen button to
store the location on the screen in
the address book.
The system automatically stores the
point in the address book. See
“Adding Destinations to the Address
Book” underDestination on
page 7‑50 for more information.
Displaying Points of Interest (POI)
on the Map Screen
Select the POI screen button to
display or delete POI icons from
the map.

Black plate (48,1)Cadillac Escalade EXT Owner Manual - 2012
7-48 Infotainment System
Displaying POI icons on the map
shows where POIs (e.g. restaurants,
gas stations, etc.) are located. This
screen appears after selecting the
POI screen button.
1. Select one of the POI categoriesto display the POI icon at the top
of the map screen. Select the
POI category again to delete the
POI icon.
2. Up to five categories can display on the map screen. 3. Press the Show POI screen
button to add more POI icons.
More: Press to view more POI
categories.
Franchise Search:
1. Press to display a list of pre-set franchise categories near the
vehicle's current location.
2. Press the desired franchise category.
3. Press Search Selected Categories. A list of franchises
with location information will
display.
POI Close to:
1. Once a category has been selected, press this button to
display the list of available POIs
for the selected POI category.
The list provides the POI icon,
the name, the direction, and the
distance to the POI from the
vehicle's current position.
2. Use the scroll arrows to move up
and down the list.
3. Use the sorting screen buttons: Dist (distance), Icon, Name, and
on Route as needed.
GO: Press this screen button, next
to the desired POI, to make this POI
a destination or a stopover.
Select a POI name to receive
information about the POI. From
this screen you can select:
Address Book, Go, Map, or Call
(if Bluetooth
®or OnStar personal
calling is activated).