maintenance CADILLAC ESCALADE EXT 2012 3.G Owners Manual

Black plate (1,1)Cadillac Escalade EXT Owner Manual - 2012
2012 Cadillac Escalade EXT Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-15
Performance and Maintenance . . . . . . . . . . . . . . . . 1-19
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-16
Exterior Mirrors . . . . . . . . . . . . . . . 2-19
Interior Mirrors . . . . . . . . . . . . . . . . 2-21
Windows . . . . . . . . . . . . . . . . . . . . . 2-22
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-8
Safety Belts . . . . . . . . . . . . . . . . . . 3-10
Airbag System . . . . . . . . . . . . . . . . 3-19
Child Restraints . . . . . . . . . . . . . . 3-33 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Luggage/Load Locations . . . . . . . 4-2
Additional Storage Features . . . 4-5
Roof Rack System . . . . . . . . . . . 4-12
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . 5-9
Information Displays . . . . . . . . . . 5-23
Vehicle Messages . . . . . . . . . . . . 5-28
Vehicle Personalization . . . . . . . 5-36
Universal Remote System . . . . 5-44
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-9
Lighting Features . . . . . . . . . . . . . 6-10
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Audio Players . . . . . . . . . . . . . . . . 7-18 Rear Seat Infotainment . . . . . . . 7-31
Navigation . . . . . . . . . . . . . . . . . . . . 7-42
Voice Recognition . . . . . . . . . . . . 7-79
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-81
Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-23
Engine Exhaust . . . . . . . . . . . . . . 9-30
Automatic Transmission . . . . . . 9-31
Drive Systems . . . . . . . . . . . . . . . . 9-36
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-36
Ride Control Systems . . . . . . . . 9-39
Cruise Control . . . . . . . . . . . . . . . . 9-43
Object Detection Systems . . . . 9-45
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-50
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-57
Conversions and Add-Ons . . . 9-67

Black plate (2,1)Cadillac Escalade EXT Owner Manual - 2012
2012 Cadillac Escalade EXT Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-32
Bulb Replacement . . . . . . . . . . 10-34
Electrical System . . . . . . . . . . . . 10-35
Wheels and Tires . . . . . . . . . . . 10-44
Jump Starting . . . . . . . . . . . . . . . 10-76
Towing . . . . . . . . . . . . . . . . . . . . . . 10-80
Appearance Care . . . . . . . . . . . 10-82 Service and Maintenance
. . . 11-1
General Information . . . . . . . . . . 11-1
Cadillac Premium Care Maintenance . . . . . . . . . . . . . . . . 11-3
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-9
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-18
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (1,1)Cadillac Escalade EXT Owner Manual - 2012
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Midgate
®. . . . . . . . . . . . . . . . . . . . . . 1-5
Tailgate . . . . . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Memory Features . . . . . . . . . . . . . 1-8
Second Row Seats . . . . . . . . . . . 1-9
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Head Restraint Adjustment . . . . 1-9 Safety Belts . . . . . . . . . . . . . . . . . . . 1-9
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . 1-10
Mirror Adjustment . . . . . . . . . . . . 1-10
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-11
Throttle and Brake Pedal Adjustment . . . . . . . . . . . . . . . . . 1-11
Interior Lighting . . . . . . . . . . . . . . 1-12
Exterior Lighting . . . . . . . . . . . . . 1-12
Windshield Wiper/Washer . . . . 1-13
Climate Controls . . . . . . . . . . . . . 1-14
Transmission . . . . . . . . . . . . . . . . 1-14
Vehicle Features
Satellite Radio . . . . . . . . . . . . . . . 1-15
Portable Audio Devices . . . . . . 1-15
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-15
Mobile Apps . . . . . . . . . . . . . . . . . 1-16
Steering Wheel Controls . . . . . 1-16
Cruise Control . . . . . . . . . . . . . . . 1-17
Navigation System . . . . . . . . . . . 1-17 Driver Information
Center (DIC) . . . . . . . . . . . . . . . 1-17
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-18
Ultrasonic Parking Assist . . . . 1-18
Power Outlets . . . . . . . . . . . . . . . 1-19
Universal Remote System . . . 1-19
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-19
Tire Pressure Monitor . . . . . . . . 1-20
Engine Oil Life System . . . . . . 1-20
Fuel E85 (85% Ethanol) . . . . . 1-20
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-21
Roadside Service . . . . . . . . . . . . 1-21
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-21

Black plate (19,1)Cadillac Escalade EXT Owner Manual - 2012
In Brief 1-19
Power Outlets
Accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
One accessory power outlet is
located inside the center floor
console. Lift up on the lower latch
located at the front of the console lid
to access the accessory power
outlet.
There may also be an accessory
power outlet located on the rear of
the center floor console above the
cupholder.
The accessory power outlets are
powered, even when the ignition is
in LOCK/OFF. Continuing to use
power outlets while the ignition is in
LOCK/OFF may cause the vehicle's
battery to run down.
SeePower Outlets on page 5‑7.
Universal Remote System
Vehicles with the Universal Remote
System will have these buttons
located in the headliner.
This system provides a way to
replace up to three remote control
transmitters used to activate
devices such as garage door
openers, security systems, and
home automation devices.
Read the instructions completely
before attempting to program the
transmitter. Because of the steps
involved, it may be helpful to have
another person assist with
programming the transmitter.
SeeUniversal Remote System on
page 5‑44.
Performance and
Maintenance
StabiliTrak®System
The vehicle has a traction control
system that limits wheel spin and
the StabiliTrak system that assists
with directional control of the vehicle
in difficult driving conditions. Both
systems turn on automatically every
time the vehicle is started.
.To turn off traction control, press
and release
gon the instrument
panel. The appropriate DIC
message displays. See Ride
Control System Messages on
page 5‑32.
.To turn off both traction control
and StabiliTrak, press and hold
guntilgilluminates and the
appropriate DIC message
displays. See Ride Control
System Messages on page 5‑32.

Black plate (20,1)Cadillac Escalade EXT Owner Manual - 2012
1-20 In Brief
.Press and releasegagain to
turn on both systems.
For more information, see
StabiliTrak
®System on page 9‑39.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS warning light alerts you
to a significant loss in pressure of
one of the vehicle's tires. If the
warning light comes on, stop as
soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. See Vehicle Load
Limits on page 9‑16. The warning
light will remain on until the tire
pressure is corrected. During cooler conditions, the low tire
pressure warning light may appear
when the vehicle is first started and
then turn off. This may be an early
indicator that the tire pressures are
getting low and the tires need to be
inflated to the proper pressure.
The TPMS does not replace normal
monthly tire maintenance. It is the
driver
’s responsibility to maintain
correct tire pressures.
See Tire Pressure Monitor System
on page 10‑51.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays a DIC message when
it is necessary to change the engine
oil and filter. The oil life system
should be reset to 100% only
following an oil change. Resetting the Oil Life System
1. Display OIL LIFE REMAINING
on the DIC.
2. Press and hold the SET/RESET button on the DIC for more than
five seconds. The oil life will
change to 100%.
See Engine Oil Life System on
page 10‑10.
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) on
page 9‑53. For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9‑51.

Black plate (21,1)Cadillac Escalade EXT Owner Manual - 2012
In Brief 1-21
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Service
U.S. or Canada:1-800-882-1112
TTY Users (U.S. or Canada):
1-888-889-2438
Mexico: 01-800-466-0805
As the owner of a new Cadillac, you
are automatically enrolled in the
Roadside Service program.
See Roadside Service (U.S. and
Canada) on page 13‑7 orRoadside
Service (Mexico) on page 13‑9 for
more information.
Roadside Service and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be sent to an OnStar advisor who will
assess your problem, contact
Roadside Service, and relay your
exact location to get the help
you need.
Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.cadillacownercenter.com
(U.S.) or
www.gm.ca (Canada).
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.

Black plate (32,1)Cadillac Escalade EXT Owner Manual - 2012
3-32 Seats and Restraints
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5‑13for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly. Do
not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbags, see
Where Are the Airbags? on
page 3‑21. See your dealer for
service.
Replacing Airbag System
Parts after a Crash
{WARNING
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not work properly and may not
protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible. If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light on
page 5‑13
for more information.

Black plate (3,1)Cadillac Escalade EXT Owner Manual - 2012
Storage 4-3
E. Water drainage area aroundboth sides of the box and the
tailgate side
F. Rear drains
G. Cargo floor
H. Cargo mat
Maintenance and Cleaning
To ensure that the water
management system performs
properly, be sure that the Midgate,
tailgate, and cover system are fully
closed and that all parts are clean
and not blocked with debris. Follow
the instructions given next in this
section for the proper procedures on
cleaning each item.
Top Drain Grates –Removal
and Cleaning
The top drain grates are located
near the rear window on both sides
of the vehicle. Clean the grates and
drains if there is a blockage. To remove each drain grate, do the
following:
1. Remove the cargo panels. See
Cargo Cover Panels on
page 4‑5 for more information.
2. Grasp the edges of the grate
and pull it out from the vehicle.
Flush the drain with clean water.

Black plate (16,1)Cadillac Escalade EXT Owner Manual - 2012
5-16 Instruments and Controls
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system assists
the service technician in correctly
diagnosing any malfunction.
Notice:If the vehicle is
continually driven with this light
on, the emission controls might
not work as well, the vehicle fuel
economy might not be as good,
and the engine might not run as
smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty. Notice:
Modifications made to the
engine, transmission, exhaust,
intake, or fuel system of the
vehicle or the replacement of the
original tires with other than
those of the same Tire
Performance Criteria (TPC) can
affect the vehicle's emission
controls and can cause this light
to come on. Modifications to
these systems could lead to
costly repairs not covered by the
vehicle warranty. This could also
result in a failure to pass a
required Emission Inspection/
Maintenance test. See
Accessories and Modifications on
page 10‑2.
This light comes on during a
malfunction in one of two ways:
Light Flashing: A misfire condition
has been detected. A misfire
increases vehicle emissions and
could damage the emission control
system on the vehicle. Diagnosis
and service might be required. To prevent more serious damage to
the vehicle:
.Reduce vehicle speed.
.Avoid hard accelerations.
.Avoid steep uphill grades.
.If towing a trailer, reduce the
amount of cargo being hauled as
soon as it is possible.
If the light continues to flash, stop
and park the vehicle. Turn the
vehicle off, wait at least 10 seconds,
and restart the engine. If the light is
still flashing, follow the previous
steps and see your dealer for
service as soon as possible.
Light On Steady: An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might be
required.

Black plate (17,1)Cadillac Escalade EXT Owner Manual - 2012
Instruments and Controls 5-17
The following may correct an
emission system malfunction:
.Check that the fuel cap is fully
installed. SeeFilling the Tank on
page 9‑54. The diagnostic
system can determine if the fuel
cap has been left off or
improperly installed. A loose or
missing fuel cap allows fuel to
evaporate into the atmosphere.
A few driving trips with the cap
properly installed should turn the
light off.
.Check that good quality fuel is
used. Poor fuel quality causes
the engine not to run as
efficiently as designed and may
cause stalling after start-up,
stalling when the vehicle is
changed into gear, misfiring,
hesitation on acceleration,
or stumbling on acceleration.
These conditions might go away
once the engine is warmed up. If one or more of these conditions
occurs, change the fuel brand used.
It will require at least one full tank of
the proper fuel to turn the light off.
See
Recommended Fuel on
page 9‑51.
If none of the above have made the
light turn off, your dealer can check
the vehicle. The dealer has the
proper test equipment and
diagnostic tools to fix any
mechanical or electrical problems
that might have developed.Emissions Inspection and
Maintenance Programs
Some local governments may have
programs to inspect the on-vehicle
emission control equipment. For the
inspection, the emission system test
equipment is connected to the
vehicle’s Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. See your dealer if assistance
is needed.
The vehicle may not pass
inspection if:
.The malfunction indicator lamp is
on with the engine running, or if
the light does not come on when
the ignition is turned to ON/RUN
while the engine is off. See your
dealer for assistance in verifying
proper operation of the
malfunction indicator lamp.