phone CADILLAC ESCALADE EXT 2013 3.G Owner's Manual

Black plate (38,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
7-38 Infotainment System
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
Sometimes the wireless headphone audio cuts out or
buzzes. Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers, or use a
cellular telephone in the vehicle.
Check that the headphones are on correctly using the L
(left) and R (right) on the headphones.
The remote and/or the headphones are lost. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error:Displays
when there are disc load or eject
problems.
Disc Format Error: Displays if the
disc is inserted with the disc label
wrong side up, or if the disc is
damaged. Disc Region Error:
Displays if the
disc is not from a correct region.
No Disc Inserted: Displays if no
disc is present when
Zor DVD
AUX is pressed on the radio.
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax
machines, or walkie talkies. It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar® System.
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.

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Infotainment System 7-39
Cleaning the Video Screen
When cleaning the video screen,
use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning the
screen, as damage could result.
Rear Seat Audio (RSA)
System
Vehicles with this feature allow the
rear seat passengers to listen to
and control any of the music
sources: radio, CD, DVD, or other
auxiliary sources. The rear seat
passengers can control the same
music sources the front seat
passengers are listening to (dual
control) or a different source. For
example, rear seat passengers can
control and listen to a CD through
the headphones, while the driver
listens to the radio through the
speakers. The rear seat passengers
have control of the volume for each
set of headphones.The radio functionality is controlled
by both the RSA and the front radio.
Only one band can be tuned to at
one time. Changing the band on the
RSA or the front radio will change
the band on the other system,
if they are both sourced to the radio.
The RSA functions can be used
even when the main radio is off.
Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If your
vehicle has this feature, audio can
also be heard on Channel 2 of the
wireless headphones.
The front audio system allows the
rear speakers to continue playing
even when the RSA audio is active
through the headphones.
To listen to an iPod or portable
audio device through the RSA,
attach the iPod or portable audio
device to the auxiliary input (if
available), located below the RSA
system, USB port, or AUX jack.
Turn the iPod on, then choose the
front auxiliary input with the RSASRCE button. The iPod or portable
audio device can also be connected
to the front auxiliary jack or the
USB port.
P(Power):
Press this button to
turn the RSA on or off.
Volume: Turn this knob to increase
or to decrease the volume of the
wired headphones. The left knob
controls the left headphones and
the right knob controls the right
headphones.
SRCE (Source): Press this button
to switch between the radio (AM/
FM), XM™ (if equipped), CD, and if
the vehicle has these features,
DVD, front auxiliary Jack, USB port,
and rear auxiliary.

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Infotainment System 7-41
Navigation
Using the Navigation
System
This section presents basic
information needed to operate the
navigation system.
Use the buttons located on the
navigation system along with the
available touch-sensitive screen
buttons on the navigation screen to
operate the system. SeeOverview
on page 7‑3 for more information.
Once the vehicle is moving, various
functions are disabled to reduce
driver distractions.
Navigation Control Buttons
The following control buttons are
located on the navigation system:
O/n(Power/Volume):
1. Press to turn the system on and off.
2. Turn to increase or decrease the volume to the audio system. 3. Press and hold for more than
two seconds to turn off the
navigation system, the Rear
Seat Entertainment (RSE), and
Rear Seat Audio (RSA). If the
vehicle has not been tuned off,
the RSE and the RSA can be
turned back on by pressing this
knob and continues play of the
last active source.
Z(Eject): Press to eject the CD/
DVD Disc. See CD/DVD Player on
page 7‑17.
w(Tuning Knob): Turn to go to
the next or previous frequency or
disc track or chapter. See CD/DVD
Player on page 7‑17 orMP3 on
page 7‑25 for more information.
AUDIO: Press to display the audio
screen. Press to switch between
AM, FM, or XM, if equipped, DISC,
or AUX (Auxiliary), or press on the
screen button. See CD/DVD Player
on page 7‑17, MP3 on page 7‑25,
and Auxiliary Devices on page 7‑28
for more information. FAV (Favorite):
Press to access
the preset stations. See “Storing
Radio Station Presets” under,
Overview on page 7‑3.
5(Phone): SeeOnStar Overview
on page 14‑1 (if equipped) and
Bluetooth on page 7‑80 (if
equipped) for more information.
e(Sound): Press to access the
Sound menu to adjust the treble,
midrange, bass, fade, balance, and
Digital Signal Processing (DSP).
y/z(Scan Up/Down): Press to
scan the tracks/chapters up or down
on a disc.
y/©or¨/z(Seek/Scan)
(Previous/Next): Press the up or
down arrows to go to the next or
previous station. Press and hold
either arrow for more than
two seconds. The radio goes to a
station, plays for a few seconds,
then goes to the next station.
NAV (Navigation): Press to view
the vehicle's current position on the
map screen. Each press of this

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Infotainment System 7-47
Franchise Search:
1. Press to display a list of pre-setfranchise categories near the
vehicle's current location.
2. Press the desired franchise category.
3. Press Search Selected Categories. A list of franchises
with location information will
display.
POI Close to:
1. Once a category has been selected, press this button to
display the list of available POIs
for the selected POI category.
The list provides the POI icon,
the name, the direction, and the
distance to the POI from the
vehicle's current position.
2. Use the scroll arrows to move up
and down the list.
3. Use the sorting screen buttons: Dist (distance), Icon, Name, and
on Route as needed.
GO: Press this screen button, next
to the desired POI, to make this POI
a destination or a stopover.
Select a POI name to receive
information about the POI. From this
screen you can select: Address
Book, Go, Map, or Call (if
Bluetooth
®or OnStar personal
calling is activated). Address Book:
Press to add this
POI to the address book. See “Nav”
under Configure Menu on page 7‑62
for information on editing address
book entries.
GO: Press to make this POI a
destination or a stopover.
Map: Press to display the map
showing the location of the POI.
Call: Press to dial the phone
number using your Bluetooth
®
phone (if “paired”with the vehicle)
or the OnStar Hands-Free Calling
system (if equipped). For more
information about Bluetooth calling,
see Bluetooth on page 7‑80.
OK: Press to display the map
screen.
Show POI: Press to display or
remove the POI icons from the map
screen.
List all Categories: Press to list all
POIs sorted alphabetically.
Delete: To delete a specific POI
category, select the category.

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7-58 Infotainment System
.Press Map, the navigation
system displays the Destination
Map Screen.
.Press Call, the navigation
system initiates a call to your
destination with your Bluetooth
phone (if available) or OnStar
Hands-Free Calling (if minutes
are available).
.Press Add to Address Book, the
navigation system copies the
downloaded destination to the
address book and displays the
new address book entry.
.Press Back, the navigation
system cancels your OnStar
Destination Download and
returns to the previous screen.
The downloaded address will not
be added to the previous
destinationsRoute Guidance Not Active
If an OnStar destination is
downloaded while route guidance is
not active, the navigation system
displays an OnStar Destination
Download Screen and operations
will continue as outlined in the
Using OnStar Destination Download
section:
Route Guidance Active
If OnStar downloads a destination
while route guidance is already
active, the navigation system adds
the downloaded destination as the
next waypoint in the existing route.
All features such as Call and Add to
Address Book will be available for
the waypoint. Refer to the section
on Waypoints for more information.
Previous Destinations
Previous OnStar Destination
Downloads are saved under
Previous Destinations in the
navigation system where they can
be accessed or saved to the
address book. Important Notes regarding OnStar
Destination Download:
.If the navigation system is
turned off when the destination
download is attempted, the
navigation system will
automatically turn on and display
the OnStar Destination
Download Screen. The radio will
remain on after the download
occurs.
.If OnStar downloads a
destination and the address is
not found in the mapping disc’s
database and routing by
coordinates is not available, the
GO and Map buttons gray out
and routing will not be available.
Press the blue OnStar button for
further assistance.
.The Call button grays out when
there is no phone number
available for your destination
and while connected to OnStar.

Black plate (64,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
7-64 Infotainment System
5. Press the Name screen buttonand use the alpha keyboard to
edit or add the name.
6. Press OK to save your changes, then press Back to return to the
Address Book information
screen.
To add or change the phone number
of an address book entry:
1. Press CONFIG.
2. Press the Nav screen button.
3. Press Edit/View Address Book.
4. Select the address book entry to change. 5. Press the Phone # screen button
and use the numeric keyboard to
input or change the phone
number.
6. Press OK to save your changes, then press Back to return to the
Address Book information
screen.
To change the map icon of an
address book entry:
1. Press CONFIG.
2. Press the Nav screen button.
3. Press Edit/View Address Book.
4. Select the address book entry to change.
5. Press the Icon screen button.
6. Select an icon from the list.
To add a voice tag to an address
book entry:
1. Press CONFIG.
2. Press the Nav screen button.
3. Press Edit/View Address Book.
4. Press Add Voice Tag. 5. The system will ask for you to
state the name. You will have
four seconds to state the name.
The system will respond back
with the name and prompt you to
repeat the name for
confirmation.
To delete an address book entry:
1. Press CONFIG.
2. Press the Nav screen button.
3. Press Edit/View Address Book.
4. Select the address book entry to delete.
5. Press Delete to delete the address book entry.
6. A confirmation pop-up will display. Press OK to delete;
press Cancel to cancel the
operation.
To delete the entire address book:
1. Press CONFIG.
2. Press the Nav screen button.
3. Press Edit/View Address Book.

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7-76 Infotainment System
Problems with Route
Guidance
Inappropriate route guidance may
occur under one or more of the
following conditions:
.You have not turned onto the
road indicated.
.Route guidance may not be
available when using automatic
rerouting for the next right or
left turn.
.The route may not be changed
when using automatic rerouting.
.There is no route guidance when
turning at an intersection.
.Plural names of places may be
announced occasionally.
.It may take a long time to
operate automatic rerouting
during high-speed driving.
.Automatic rerouting may display
a route returning to the set
stopover if you are heading for a
destination without passing
through a set stopover.
.The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation which may be given.
.Some routes may not be
searched.
.The route to the destination may
not be shown if there are new
roads, if roads have recently
changed, or if certain roads are
not listed on the map DVD. See
Database Coverage
Explanations on page 7‑77
To recalibrate the vehicle's position
on the map, see your dealer.
If the System Needs
Service
If the navigation system needs
service and the steps listed here
have been followed but there are
still problems, see your dealer for
assistance.
Map Data Updates
The navigation map database is
stored on a compact flash card. It is
usable only in this type of navigation
system, and will not function in other
electronic devices.
The map in the vehicle was installed
by the factory and is the most
up-to-date information available as
the vehicle was produced. This map
may have to be updated
periodically, provided that the map
information has changed. See your
dealer for service.
Ordering Map Data Updates
The map database in the vehicle is
the most up-to-date information
available when the vehicle was
produced. The map database is
updated periodically, provided that
the map information has changed.
United States and Canada
For any questions about the system
or the update process, contact the
GM Nav Disc Center toll-free phone

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Infotainment System 7-77
number, 1-877-NAV-DISC
(1-877-628-3472) or go to the
center's website,
www.gmnavdisc.com. For any
updates or replacements, call the
GM Nav Disc Center or order the
new database online. Have the
Vehicle Identification Number (VIN)
available when ordering to ensure
the correct and most up-to-date map
database for the vehicle is sent. See
“Vehicle Identification Number
(VIN)”in the index of the vehicle
owner manual for more information.
Mexico
For any questions about the
operation of the navigation system
or the update process, contact
General Motors of Mexico,
Customer Care Center Cadillac
toll-free phone number,
01-800-466-0805 or write to
[email protected]. Have the
Vehicle Identification Number (VIN)
available when ordering to ensure
the correct and most up-to-date
DVD map disc for the vehicle is
sent. See “Vehicle Identification Number (VIN)”
in the Index of the
vehicle owner manual for more
information.
After receiving the updated map
database, see your dealer for
replacement.
Database Coverage
Explanations
Coverage area depends upon the
map detail available. Some areas
have greater map detail than others.
The navigation system works only
as well as the information provided
on the stored map data. See Map
Data Updates on page 7‑76 on how
to obtain updated map information.
Voice Recognition
The navigation system's voice
recognition allows for hands-free
operation of the navigation system,
audio system, and OnStar (if
equipped) features.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power
(RAP) on page 9‑25 for more
information.
To use voice recognition:

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7-80 Infotainment System
CD, DVD, Disc select previous
folder:Use this command to select
the previous folder on the MP3 or
audio DVD.
CD help, DVD help, Disc help:
Instructs the system to assist with
CD and DVD commands.
Auxiliary Commands
The following auxiliary commands
can be accessed by clearly stating
the commands exactly as they are
written. The commands are
available when the auxiliary source
is available.
Aux, Auxiliary: Use this command
to select the auxiliary device, when
a device is connected.
Voice Help
Provides a description of help
commands that can be used.Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section for more information.
.If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this section
for more information.
.See “Storing and Deleting Phone
Numbers” in this section for
more information.
{WARNING
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment
(navigation) system. Taking your
eyes off the road too long or too
often could cause a crash
resulting in injury or death. Focus
your attention on driving.

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Infotainment System 7-81
A Bluetooth system can use a
Bluetooth-capable cell phone with a
Hands-Free Profile to make and
receive phone calls. The system
can be used while the key is in the
ON/RUN or ACC/ACCESSORY
position. The range of the Bluetooth
system can be up to 9.1 m (30 ft).
Not all phones support all functions,
and not all phones work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”while you are in a voice
recognition menu.
Noise: Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise. When to Speak:
A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in-vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the
in-vehicle Bluetooth system. See
Steering Wheel Controls on
page 5‑2 for more information.
b/g(Push To Talk): Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c/x(End): Press to end a call,
reject a call, or cancel an operation.
Pairing
A Bluetooth enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands-Free
Calling, if equipped. See OnStar
Overview on page 14‑1 for more
information.
Pairing Information
.A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.