phone CADILLAC ESCALADE EXT 2013 3.G Workshop Manual

Black plate (4,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
14-4 OnStar
2. Say“Call.”System responds:
“Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK calling.”
Calling 911 Emergency
1. Press=. The system responds
“OnStar Ready,” followed by
a tone.
2. Say “Call.”The system responds
"Please say the name or number
to call."
3. Say “911”without pausing. The
system responds "911."
4. Say “Call.”The system responds
"OK, dialing 911."
Retrieve My Number
1. Push=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is.”
End a Call
Push=. System responds: “Call
ended.”
Store a Name Tag for Speed
Dialing
1. Push=. System responds:
“OnStar ready.”
2. Say “Store.” System responds:
“Please say the number you
would like to store.”
3. Say the entire number without pausing. System responds:
“Please say the name tag.”
4. Pick a name tag. System responds: “About to store tag>. Does that sound OK?”
5. Say “Yes”or“No” to try again.
System responds: “OK, storing
.”
Place a Call Using a Stored
Number
1. Push=. System responds:
“OnStar ready.” 2. Say
“Call .” System
responds: “OK, calling
.”
Verify Minutes and Expiration
Push=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
OnStar Mobile App
Download the OnStar RemoteLink
mobile app to your iPhone or
Android smartphone to check
vehicle fuel level, oil life, or tire
pressure; to start the vehicle (if
equipped) or unlock it; or to connect
to an OnStar Advisor. For OnStar
RemoteLink information and
compatibility, see www.onstar.com.
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the

Black plate (6,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
14-6 OnStar
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
SeeRadio Frequency Statement on
page 13‑20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Push
|for help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com
The website provides access to
account information, manages the
OnStar subscription, and allows
viewing of videos of each service.
Get subscription plan pricing and
sign up for OnStar Vehicle
Diagnostics. Click on the “My
Account” tab on the home page.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The

Black plate (3,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
INDEX i-3
CleaningExterior Care . . . . . . . . . . . . . . . 10-78
Interior Care . . . . . . . . . . . . . . . . 10-81
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Cluster, Instrument . . . . . . . . . . . . . 5-9
Collision Damage Repair . . . . . 13-14
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-4
Configure Menu . . . . . . . . . . . . . . . 7-61
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-3
Continuous Damping Control (CDC) . . . . . . . . . . . . . . . . 9-38
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-18
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-14
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-11
Cooling System . . . . . . . . . . . . . . . 10-13
Engine Messages . . . . . . . . . . . . 5-27
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-12
Cover
Cargo Panels . . . . . . . . . . . . . . . . . . 4-5 Cruise Control . . . . . . . . . . . . . . . . . 9-39
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-5 Offices . . . . . . . . . . . . . . . . . . 13-4, 13-5
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-5
Customer Information Service PublicationsOrdering Information . . . . . . 13-16
Customer Satisfaction
Procedure . . . . . . . . . . . . . . 13-1, 13-3
D
Damage Repair, Collision . . . . . 13-14
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iii
Data Recorders, Event . . . . . . . 13-19
Database Coverage
Explanations . . . . . . . . . . . . . . . . . 7-76
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-5
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . . 2-7
Destination, Navigation . . . . . . . . 7-48 Devices
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 7-28
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-4
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-9
Door Ajar Messages . . . . . . . . . . . . . . . 5-27
Delayed Locking . . . . . . . . . . . . . . . 2-7
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Drive Belt Routing, Engine . . . . . 12-4
Drive Systems All-Wheel Drive . . . . . . . 10-24, 9-33
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-21
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-52
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-21
Highway Hypnosis . . . . . . . . . . . . 9-11
Hill and Mountain Roads . . . . . . 9-11
If the Vehicle is Stuck . . . . . . . . . 9-13
Loss of Control . . . . . . . . . . . . . . . . 9-5

Black plate (8,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
i-8 INDEX
N
NavigationDestination . . . . . . . . . . . . . . . . . . . 7-48
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Symbols . . . . . . . . . . . . . . . . . . . . . . 7-43
Using the System . . . . . . . . . . . . . 7-40
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . 13-19
New Vehicle Break-In . . . . . . . . . . 9-20
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-30
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-10 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-5 Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-4
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-6
Engine Oil Life System . . . . . . . 10-9
Messages . . . . . . . . . . . . . . . . . . . . 5-28
Pressure Light . . . . . . . . . . . . . . . . 5-19
Older Children, Restraints . . . . . 3-31
Online Owner Center . . . . . . . . . . 13-6 OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-22
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-3
OnStar®Diagnostics . . . . . . . . . . . 14-4
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
Ordering
Service Publications . . . . . . . . 13-16
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-19
Overheating, Engine . . . . . . . . . . 10-17
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-3
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-25
Shifting Out of . . . . . . . . . . . . . . . . 9-26
Tilt Mirrors . . . . . . . . . . . . . . . . . . . . 2-20
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-42
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-34
Brake and P (Park)
Mechanism Check . . . . . . . . 10-27
Over Things That Burn . . . . . . . 9-27
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-13
Passenger Sensing System . . . 3-25
Perchlorate Materials Requirements, California . . . . . 10-2
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-34
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-79
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Protection, Battery . . . . . . . . . . . . 6-10
Retained Accessory (RAP) . . . 9-25

Black plate (11,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
INDEX i-11
Shift Lock Control FunctionCheck, Automatic
Transmission . . . . . . . . . . . . . . . . 10-27
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-25
Out of Park . . . . . . . . . . . . . . . . . . . 9-26
Sidemarker
Bulb Replacement . . . . . . . . . . 10-29
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-7
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-10
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-18
System . . . . . . . . . . . . . . . . . . . . . . . 9-36
Start Assist, Hills . . . . . . . . . . . . . . 9-35
Start Vehicle, Remote . . . . . . . . . . 2-4
Starter Switch Check . . . . . . . . . 10-26
Starting the Engine . . . . . . . . . . . . 9-23 Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Fluid, Power . . . . . . . . . . . . . . . . 10-20
Heated Wheel . . . . . . . . . . . . . . . . . 5-3
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Steps Power Assist . . . . . . . . . . . . . . . . . 2-15
Stoplamps and Back-Up Lamps Bulb Replacement . . . . . . . . . . 10-29
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Cargo Area . . . . . . . . . . . . . . . . . . . . 4-2
Center Console . . . . . . . . . . . . . . . . 4-1
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . 4-11
Top-Box Storage . . . . . . . . . . . . . . . 4-2
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-13
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-23
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-23 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Symbols, Navigation . . . . . . . . . . . 7-43
System
Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Roof Rack . . . . . . . . . . . . . . . . . . . . 4-11
System Needs Service, If . . . . . . 7-75
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-10
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Taillamps Bulb Replacement . . . . . . . . . . 10-29
Text Telephone (TTY) Users . . . 13-5
Theft-Deterrent Systems . . . . . . . 2-17
Immobilizer . . . . . . . . . . . . . . . . . . . 2-17
Throttle, Adjustable . . . . . . . . . . . . 9-21
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6