service schedule CADILLAC LYRIC 2023 User Guide
[x] Cancel search | Manufacturer: CADILLAC, Model Year: 2023, Model line: LYRIC, Model: CADILLAC LYRIC 2023Pages: 424, PDF Size: 4.76 MB
Page 382 of 424

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
Service and Maintenance 381
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed
the service, and the type of services performed in the boxes provided. Retain all maintenance
receipts.Date Odometer
Reading Serviced By Maintenance
Stamp Services Performed
Page 388 of 424

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
Customer Information 387
United States and
Puerto Rico
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
1-800-458-8006
1-800-833-2622 (For Text
Telephone devices (TTYs))
Roadside Service:
1-800-224-1400
From U.S. Virgin Islands:
1-800-496-9994
Canada
Cadillac Customer Care
Centre
General Motors of Canada
Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
1-888-446-2000 (English/
French)
Cadillac Roadside Service:
1-800-882-1112
Overseas
Contact the local General
Motors Business Unit.
Customer Assistance
for Text Telephone
(TTY) Users
To assist customers who are
deaf, hard of hearing,
or speech-impaired and who
use Text Telephones (TTYs),
Cadillac has TTY equipment
available at its Customer
Assistance Center. Any TTY
user can communicate with
Cadillac by dialing:
1-800-833-2622. TTY users in
Canada can dial
1-800-263-3830.
Online Account
Create a Cadillac Account
(U.S.) at cadillac.com
Learn more about your vehicle
features, shop for and manage
your connected services andOnStar plans, and access
diagnostic information specific
to your vehicle.
Membership Benefits
E:
Download owner’s
manuals and view
vehicle-specific how-to videos.
G: View maintenance
schedules, alerts, and Vehicle
Diagnostic Information.
Schedule service
appointments.
I: View service records from
your dealership and add
your own.
D: Select a dealer and view
locations, maps, phone
numbers, and hours.
r: Track your vehicle’s
warranty information.
J: View active recalls or
search by Vehicle
Identification Number (VIN).
See Vehicle Identification
Number (VIN) 0382.
Page 391 of 424

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
390 Customer Information
necessary Cadillac parts and
tools required to handle most
roadside repairs.
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws
.Legal fines
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction
devices
Service is not provided if a
vehicle is in an area that is not
accessible to the service
vehicle or is not a regularly
traveled or maintained public
road, which includes ice and
winter roads. Off-road use is
not covered.
Services Specific to
Canadian-Purchased
Vehicles
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits
and Service:
Pre-authorization, original
detailed receipts, and a copy
of the repair orders are
required. Once authorization
has been received, the
Roadside Service advisor will
help you make arrangements
and explain how to receive
payment. Items considered
are hotel, meals, and rental
car or a vehicle being
delivered back to the
customer, up to 800 km.
.Alternative Service: If
assistance cannot be
provided right away, the
Roadside Service advisor
may give you permission to
get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt
to Roadside Service.
Mechanical failures may be
covered, however any cost
for parts and labor for repairs not covered by the
warranty are the owner
responsibility.
Scheduling Service
Appointments
When the vehicle requires
warranty service, contact your
dealer and request an
appointment. By scheduling a
service appointment and
advising the service
consultant of your
transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be
scheduled into the service
department immediately, keep
driving it until it can be
scheduled for service, unless,
of course, the problem is
safety related. If it is, please
call your dealership, let them
know this, and ask for
instructions.
If your dealer requests you to
bring the vehicle for service,
you are urged to do so as
Page 396 of 424

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
Customer Information 395
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about
the vehicle. The owner’s
manual includes the
Maintenance Schedule for all
models.
Customer literature
publications available for
purchase include owner’s
manuals, warranty manuals,
and portfolios. Portfolios
include an owner’s manual,
warranty manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for
many current and past model
year GM vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–
6:00 p.m. Eastern TimeFor credit card orders only
(VISA, MasterCard,
or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle uses
license-exempt transmitters /
receivers / systems that
operate on a radio frequency
that complies with Part 15/
Part 18 of the Federal
Communications Commission
(FCC) rules and with
Innovation, Science and
Economic Development (ISED)
Canada's license-exempt
RSS(s) / RSP-100 / ICES-GEN.
Operation is subject to the
following two conditions: 1. The device may not cause
harmful interference.
2. The device must accept any interference received,
including interference that
may cause undesired
operation of the device.
Changes or modifications to
any of these systems by other
than an authorized service
facility could void
authorization to use this
equipment.Reporting Safety
Defects
Reporting Safety
Defects to the United
States Government
If you believe that your
vehicle has a defect which
could cause a crash or
could cause injury or death,
you should immediately
inform the National
Highway Traffic Safety
Page 410 of 424

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
Connected Services 409
.Locate the vehicle on a map
(U.S. market only).
.Turn the vehicle's Wi-Fi
hotspot on/off, manage
settings, and monitor data
consumption, if equipped.
.Locate a dealer and
schedule service.
.Request Roadside Service.
.Set a parking reminder with
pin drop, take a photo, make
a note, and set a timer.
.Connect with Cadillac on
social media.
Features are subject to
change. For myCadillac mobile
app information and
compatibility, see
my.cadillac.com.
An active OnStar or
connected service plan may be
required. A compatible device,
factory-installed remote start,
and power locks are required.
Data rates apply. See
www.onstar.com for details
and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the
horn and flash the lamps.
Marketplace
OnStar Advisors can provide
offers from restaurants and
retailers on your route, help
locate hotels, or book a room.
These services vary by
market.
Diagnostics
By monitoring and reporting
on the vehicle’s key systems,
OnStar Advanced Diagnostics,
if equipped, provides a way
to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details
and system limitations.
Features are subject to
change. For updates on
feature capabilities, see
my.cadillac.com. Message and
data rates may apply.
Page 418 of 424

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
INDEX 417
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . 381
Maintenance Schedule . . . . 376 Recommended Fluids
and Lubricants . . . . . . . . . . . 379
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Massage Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Media
Avoiding UntrustedDevices . . . . . . . . . . . . . . . . . . . . . . 160
Memory Seats . . . . . . . . . . . . . . . . . . 42
Messages Propulsion Power . . . . . . . . . . 135
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 134
Vehicle Speed . . . . . . . . . . . . . . . 136
Mirrors Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . 30
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 28
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Interior Rearview . . . . . . . . . . . . 30
Manual Rearview . . . . . . . . . . . . 30
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Rear Camera . . . . . . . . . . . . . . . . . . 30 Mode
Car Wash . . . . . . . . . . . . . . . . . . . . . . 211
Driver Control . . . . . . . . . . . . . . 223
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . 343
Multi-band Antenna . . . . . . . . . . 160
Multi-Point Vehicle Inspection (MPVI) . . . . . . . . . . .377
N
NavigationConnected Services . . . . . . 407
Destination . . . . . . . . . . . . . . . . . . . 164
Symbols . . . . . . . . . . . . . . . . . . . . . . . 164
Using the System . . . . . . . . . . 162
New Vehicle Break-In . . . . . . 206
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 110 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 198
Older Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 73
One-Pedal Driving . . . . . . . . . . . . 214
One-Pedal Driving Light . . . . .121
Online Account . . . . . . . . . . . . . . . 387
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . 399 Additional Information . . . 402 OnStar (cont'd)
Overview . . . . . . . . . . . . . . . . . . . . . 400
OnStar Emergency . . . . . . . . . . 401
OnStar Security . . . . . . . . . . . . . . 401
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Overview . . . . . . . . . . . . . . . . . . . . . . . . .151
Instrument Panel . . . . . . . . . . . . . . 5
Owner Checks and Services . . . . . . . . . . . . . . . . . . . . . . 378
P
ParkAssist . . . . . . . . . . . . . . . . . . 257, 260
Shifting Into . . . . . . . . . . . . . . . . . 209
Shifting Out of . . . . . . . . . . . . . . 210
Parking
Brake and P (Park)Mechanism Check . . . . . . . 320
Extended . . . . . . . . . . . . . . . . . . . . . 210
Parking Assist Automatic . . . . . . . . . . . . . . . . . . . . 262
Parking or Backing Assistance Systems . . . . . . . 257
Passenger Airbag Status Indicator . . . 113
Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Page 424 of 424

Scan to Access
United States
United States and CanadaConnected Services1-888-4-ONSTAR
Canada
Customer Assistance 1-888-446-2000
Canada
• Owner’s Manuals
• Warranty Information
• Connected Services
•
My Cadillac Rewards
• myCadillac Mobile App
• Ho
w-T
o Videos
• Vehicle Diagnostics
• Scheduled Main
tenance
• Vehicle Fe
atures
• Many Additional Resources
United States
Customer Assistance 1-800-458-8006
Roadside Assistance 1-800-224-1400 23LYRIQ_enUS_15644413A_2022MAR04
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LYRIQ
OWNER’S MANUAL
Roadside Assistance
1-800-882-1112
2023
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