phone CADILLAC LYRIC 2023 Owner's Manual

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
Infotainment System 175
3. When the phone is firstconnected to activate Apple
CarPlay or Android Auto,
the “Terms and Conditions”
consent will appear.
.Touch Enable to launch
Apple CarPlay or
Android Auto.
.Touch Disable to remove
Apple CarPlay and
Android Auto capability
from the vehicle Settings
menu. Other functions
may still work.
For Wireless Phone
Projection 1. Download the Android Auto app to your smartphone
from Google Play for
phones running Android
9 and below. There is no
app required for Apple
CarPlay or newer versions
of Android. 2. For first time connection:
.Connect the phone over
Bluetooth. See Bluetooth
(Overview)
0168 or
Bluetooth (Pairing and
Using a Phone) 0170.
3. Make sure wireless is turned on the phone for
wireless projection to work.
4. When the phone is first connected to activate Apple
CarPlay or Android Auto,
agree to the terms and
conditions on the
infotainment system. Touch
Enable to launch Apple
CarPlay or Android Auto.
5. Follow the instructions on the phone.
The Android Auto and Apple
CarPlay icons on the Home
Page will illuminate depending
on the smartphone. Android
Auto and/or Apple CarPlay
may automatically launch.
If not, touch the Android Auto
or Apple CarPlay icon on the
Home Page to launch. To disconnect the phones
wireless projection:
1. Select Settings from the Home Page.
2. Select Connections.
3. Select Phones.
4. Touch Options on the phone card.
5. Turn off Apple CarPlay or Android Auto.
Press
{on the center stack to
return to the Home Page.
Features are subject to
change. For further
information on how to set up
Android Auto and Apple
CarPlay in the vehicle, see
your vehicles brand website.
Android Auto is provided by
Google and is subject to
Google’s terms and privacy
policy. Apple CarPlay is
provided by Apple and is
subject to Apple’s terms
and privacy policy. Data
plan rates apply. For Android
Auto support see

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
176 Infotainment System
https://support.google.com/
androidauto. For Apple
CarPlay support see
www.apple.com/ios/carplay/.
Apple or Google may change
or suspend availability at any
time. Google, Android, Android
Auto, Google Maps and other
marks are trademarks of
Google LLC. Apple CarPlay is
a trademark of Apple Inc.
Press
{on the center stack to
exit Android Auto or Apple
CarPlay. To enter back into
Android Auto or Apple
CarPlay, press and hold
{on
the center stack.
Apple CarPlay and Android
Auto can be disabled from the
infotainment system. To do
this, touch Home>Settings>
Connections>Phones and then
Phone Options on the phone
card. Use the On/Off toggled
to turn off Apple CarPlay or
Android Auto for that phone.
Settings
To access the Settings menus:
1. Touch Settings on the Home Page on the
infotainment display.
2. Touch the desired category to display a list of available
options.
3. Touch to select the desired feature setting.
4. Touch the options on the infotainment display to
change a setting.
5. Touch
Sto go back.
The Settings menu may
contain the following:
Connections
The menu may contain the
following:
Phones
Allows connecting to a
different cell phone or mobile
device source, disconnect a cell phone or media device,
or delete a cell phone or media
device.
Wi-Fi Networks
Shows connected and
available Wi-Fi networks.
Wi-Fi Hotspot
Allows adjustment of different
Wi-Fi features.
Vehicle-to-Phone Sharing
Vehicle
The menu may contain the
following:
Teen Driver
See Teen Driver
0178.
Rear Seat Reminder
Allows for a chime and a
message when the rear door
has been opened before or
during operation of the
vehicle.

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
Driving and Operating 195
Allow the vehicle to warm up
for 20 minutes before driving.
Vehicle Charging/
Maintenance
Charging
Keep the vehicle plugged in,
even when fully charged, to
keep the battery temperature
ready for the next drive. This
is important when outside
temperatures are extremely
hot or cold.
If possible, use a level 2
(240 volt) high power charge
station for best results. This
allows the interior of the
vehicle and high voltage
battery to warm to optimal
temperature.
Maintenance
Always keep the tires properly
inflated and the vehicle
properly aligned.
The weight of excess cargo in
the vehicle affects efficiency
and range. Avoid carrying
more than is needed.Avoid unnecessary use of
electrical accessories. Power
used for functions other than
propelling the vehicle will
reduce the available range.
Using a rooftop carrier will
reduce efficiency due to
additional weight and drag.
Distracted Driving
Distraction comes in many
forms and can take your focus
from the task of driving.
Exercise good judgment and
do not let other activities
divert your attention away
from the road. Many local
governments have enacted
laws regarding driver
distraction. Become familiar
with the local laws in
your area.
To avoid distracted driving,
keep your eyes on the road,
keep your hands on the
steering wheel, and focus your
attention on driving.
.Do not use a mobile phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on mobile
phones or other electronic
devices.
.Designate a front seat
passenger to handle
potential distractions.
.Become familiar with vehicle
features before driving, such
as programming favorite
radio stations and adjusting
climate control and seat
settings. Program all trip
information into any
navigation device prior to
driving.
.Wait until the vehicle is
parked to retrieve items that
have fallen to the floor.
.Stop or park the vehicle to
tend to children.
.Keep pets in an appropriate
carrier or restraint.

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
196 Driving and Operating
.Avoid stressful
conversations while driving,
whether with a passenger or
on a mobile phone.
{Warning
Taking your eyes off the
road too long or too often
could cause a crash
resulting in injury or death.
Focus your attention on
driving.
Refer to the Infotainment
section for more information
on using that system, including
pairing and using a mobile
phone.
Defensive Driving
Defensive driving means
“always expect the
unexpected.” The first step in
driving defensively is to wear
the seat belt. See Seat Belts
0 50.
.Assume that other road
users (pedestrians,
bicyclists, and other drivers) are going to be careless and
make mistakes. Anticipate
what they may do and be
ready.
.Allow enough following
distance between you and
the driver in front of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated
with impaired driving is a
global tragedy.
{Warning
Drinking alcohol or taking
drugs and then driving is
very dangerous. Your
reflexes, perceptions,
attentiveness, and judgment
can be affected by even a
small amount of alcohol or
drugs. You can have a
serious
—or even fatal —
collision if you drive after
drinking or taking drugs. (Continued)
Warning (Continued)
Do not drive while under the
influence of alcohol or drugs,
or ride with a driver who has
been drinking or is impaired
by drugs. Find alternate
transportation home; or if
you are with a group,
designate a driver who will
remain sober.
Control of a Vehicle
Braking, steering, and
accelerating are important
factors in helping to control a
vehicle while driving.
Braking
Braking action involves
perception time and reaction
time. Deciding to push the
brake pedal is perception time.
Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a
second. In that time, a vehicle

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
Driving and Operating 265
shifted into P (Park). To start
driving away, press the brakes
and shift into D (Drive).
Certain vehicle conditions and
driver interferences may also
cancel automatic parking:
.The driver manually steers
the vehicle.
.The maximum allowed speed
is exceeded.
.There is a failure with the
APA system.
.Electronic stability control or
antilock brakes are
activated.
.The parking brake is applied.
.Driver unbuckles the seat
belt and opens the door.
System Limitations
Automatic Parking Assist has
certain limitations. The system
cannot:
.Continue to operate if the
maneuver speed exceeds
5 km/h (3 mph).
.Detect whether a parking
space is legal or restricted.
.Detect pavement markings
or lines.
.Park the vehicle closely lined
up with the vehicle next to it,
particularly if the spot is
approached at an angle or if
the parking space is angled.
.Park exactly centered in a
very large spot.
.Always detect short curbs.
.Operate while towing any
trailer.
.Function the vehicle is raised
or lowered by air
suspension,if equipped.
When the System Does Not
Seem to Work Properly
If the vehicle does not reverse
into the expected parking
space, the system could be
maneuvering the vehicle into a
previously detected space.
Remote Auto Parking
If equipped, the vehicle can
complete the automatic
parking maneuvers while the
driver authorizes the maneuver via the myCadillac
app on a compatible mobile
phone outside of the vehicle.
The driver can also activate an
automatic parallel or
perpendicular unparking
maneuver via the myCadillac
app. The driver must always
be prepared to cancel the
automatic maneuver if
necessary.
Remote Auto Parking works
the same way and has the
same limitations as the
standard APA feature
described above. The main
difference is that you must
instead exit the vehicle and
use the myCadillac app.
How to Activate Remote
Auto Parking
To activate Remote Auto
Parking, press
Oon the
infotainment screen for the
system to begin searching for
a parking space while driving
forward at no greater than
30 km/h (18 mph). APA
searches for parking spaces

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
384 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . 384
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 386
Customer Assistance for Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . . 387
Online Account . . . . . . . . . . . . . 387
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 388
Roadside Service . . . . . . . . . . 388
Scheduling Service Appointments . . . . . . . . . . . . 390
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 391
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . . 392
Publication Ordering Information . . . . . . . . . . . . . . . . 394
Radio Frequency Statement . . . . . . . . . . . . . . . . . 395
Reporting Safety Defects
Reporting Safety Defectsto the United States
Government . . . . . . . . . . . . . . . 395
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 396
Reporting Safety Defects to General Motors . . . . . . . 396
Vehicle Data Recording
and Privacy
Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . . 397
Cybersecurity . . . . . . . . . . . . . . 397
Event Data Recorders . . . 398
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 399
Infotainment System . . . . . 399
Customer
Information
Customer
Satisfaction
Procedure
Your satisfaction and goodwill
are important to your dealer
and to Cadillac. Normally, any
concerns with the sales
transaction or the operation
of the vehicle will be resolved
by your dealer's sales or
service departments.
Sometimes, however, despite
the best intentions of all
concerned, misunderstandings
can occur. If your concern has
not been resolved to your
satisfaction, the following
steps should be taken:
STEP ONE : Discuss your
concern with a member of
dealership management.
Normally, concerns can be
quickly resolved at that level.
If the matter has already been
reviewed with the sales,

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
Customer Information 385
service or parts manager,
contact the owner of your
dealership or the general
manager.
STEP TWO :If after
contacting a member of
dealership management, it
appears your concern cannot
be resolved by your dealership
without further help, in the
U.S., call the Cadillac Customer
Assistance Center at 1-800–
458–8006. In Canada, call the
Canadian Cadillac Customer
Care Centre at
1-888-446-2000.
We encourage you to call the
toll-free number in order to
give your inquiry prompt
attention. Have the following
information available to give
the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is
available from the vehicle
registration or title, or the plate at the top left of the
instrument panel and visible
through the windshield.
.Dealership name and
location.
.Vehicle delivery date and
present mileage.
When contacting Cadillac,
remember that your concern
will likely be resolved at a
dealer's facility. That is why we
suggest following Step One
first.
STEP THREE —U.S.
Owners : Both General
Motors and your dealer are
committed to making sure you
are completely satisfied with
the new vehicle. However,
if you continue to remain
unsatisfied after following the
procedure outlined in
Steps One and Two, you can
file with the Better Business
Bureau (BBB) AUTO LINE
Program to enforce your
rights. The BBB AUTO LINE Program
is an out-of-court program
administered by BBB National
Programs, Inc. to settle
automotive disputes regarding
vehicle repairs or the
interpretation of the New
Vehicle Limited Warranty.
Although you may be required
to resort to this informal
dispute resolution program
prior to filing a court action,
use of the program is free of
charge and your case will
generally be heard within
40 days. If you do not agree
with the decision given in your
case, you may reject it and
proceed with any other venue
for relief available to you.
You may contact the BBB
AUTO LINE Program using the
toll-free telephone number or
write them at the following
address:

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
386 Customer Information
BBB AUTO LINE a Division of
BBB National Programs, Inc.
1676 International Drive
Suite 550
McLean, VA 22102
Telephone: 1-800-955-5100
www.bbbautoline.org
This program is available in all
50 states and the District of
Columbia. Eligibility is limited
by vehicle age, mileage, and
other factors. General Motors
reserves the right to change
eligibility limitations and/or
discontinue its participation in
this program.
STEP THREE—Canadian
Owners : In the event that you
do not feel your concerns
have been addressed after
following the procedure
outlined in Steps One and
Two, General Motors of
Canada Company wants you
to be aware of its participation
in a no-charge mediation/
arbitration program. General
Motors of Canada Company
has committed to binding arbitration of owner disputes
involving factory-related
vehicle service claims. The
program provides for the
review of the facts involved by
an impartial third party arbiter,
and may include an informal
hearing before the arbiter. The
program is designed so that
the entire dispute settlement
process, from the time you file
your complaint to the final
decision, should be completed
in about 70 days. We believe
our impartial program offers
advantages over courts in
most jurisdictions because it is
informal, quick, and free of
charge.
For further information
concerning eligibility in the
Canadian Motor Vehicle
Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685,
or call the Cadillac Customer
Care Centre, 1-888-446-2000,
or write to:
General Motors Cadillac
Customer Care Centre
General Motors of Canada
Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
The inquiry should be
accompanied by the Vehicle
Identification Number (VIN).
Customer Assistance
Offices
Cadillac is committed to
assisting customers. Visit us
online at www.cadillac.com/
support (U.S.) or
www.my.cadillac.ca (Canada)
to chat with us or find
answers to commonly asked
questions, tips, vehicle how-to
instructions, and available
support services.
Need more help? Use the
phone numbers or mailing
addresses below for additional
assistance.

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
Customer Information 387
United States and
Puerto Rico
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
1-800-458-8006
1-800-833-2622 (For Text
Telephone devices (TTYs))
Roadside Service:
1-800-224-1400
From U.S. Virgin Islands:
1-800-496-9994
Canada
Cadillac Customer Care
Centre
General Motors of Canada
Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
1-888-446-2000 (English/
French)
Cadillac Roadside Service:
1-800-882-1112
Overseas
Contact the local General
Motors Business Unit.
Customer Assistance
for Text Telephone
(TTY) Users
To assist customers who are
deaf, hard of hearing,
or speech-impaired and who
use Text Telephones (TTYs),
Cadillac has TTY equipment
available at its Customer
Assistance Center. Any TTY
user can communicate with
Cadillac by dialing:
1-800-833-2622. TTY users in
Canada can dial
1-800-263-3830.
Online Account
Create a Cadillac Account
(U.S.) at cadillac.com
Learn more about your vehicle
features, shop for and manage
your connected services andOnStar plans, and access
diagnostic information specific
to your vehicle.
Membership Benefits
E:
Download owner’s
manuals and view
vehicle-specific how-to videos.
G: View maintenance
schedules, alerts, and Vehicle
Diagnostic Information.
Schedule service
appointments.
I: View service records from
your dealership and add
your own.
D: Select a dealer and view
locations, maps, phone
numbers, and hours.
r: Track your vehicle’s
warranty information.
J: View active recalls or
search by Vehicle
Identification Number (VIN).
See Vehicle Identification
Number (VIN) 0382.

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
388 Customer Information
H:Manage your profile and
payment information. View
your GM Rewards Card
earnings and My Cadillac
Rewards points.
F: Chat with online help
representatives.
Visit cadillac.com and create
an account today.
Cadillac Owner Centre
(Canada) mycadillac.ca
Visit the Cadillac Owner
Centre at mycadillac.ca
(English) or my.cadillac.ca
(French) to access similar
benefits to the U.S. site.
GM Mobility
Reimbursement
Program
This program is available to
qualified applicants for cost
reimbursement, up to certain
limits, of eligible aftermarket
adaptive equipment required
for the vehicle, such as hand
controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM
Mobility program, see
www.gmmobility.com or call
the GM Mobility Assistance
Center at 1-800-323-9935.
Text Telephone (TTY) users,
call 1-800-833-9935.
General Motors of Canada
also has a Mobility program.
See cadillaccanada.ca, or call
1-800-GM-DRIVE
(800-463-7483) for details.
TTY users call
1-800-263-3830.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users
(U.S. Only): 1-888-889-2438. Service is available 24 hours a
day, 365 days a year.
Calling for Service
When calling Roadside
Service, have the following
information ready:
.Your name, home address,
and home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and
license plate number of the
vehicle
.Odometer reading, Vehicle
Identification Number (VIN),
and delivery date of the
vehicle
.Description of the problem
Coverage
Tow services are covered
under the EV Component
Coverage warranty. For
details on additional Roadside
coverage, contact Cadillac
Roadside Service.