phone CADILLAC SEVILLE 2004 5.G User Guide

Cellular Phone Usage
Cellular phone usage may cause interference with your
vehicle’s radio. This interference may occur when making
or receiving phone calls, charging the phone’s battery, or
simply having the phone on. This interference is
described as an increased level of static while listening to
the radio. If you notice static while listening to the radio,
unplug the cellular phone and turn it off.
Weather Band
Weather band is restricted to speech and the audio
quality is not as good as with the AM or FM bands.
Depending on location, the radio should receive one or
two channels.
Care of Your Cassette Tape Player
A tape player that is not cleaned regularly can cause
reduced sound quality, ruined cassettes, or a damaged
mechanism. Cassette tapes should be stored in their
cases away from contaminants, direct sunlight, and
extreme heat. If they are not, they may not operate
properly or may cause failure of the tape player.Your tape player should be cleaned regularly after every
50 hours of use. Your radio may display CLEAN
TAPE to indicate that you have used your tape player
for 50 hours without resetting the tape clean timer. If this
message appears on the display, your cassette tape
player needs to be cleaned. It will still play tapes,
but you should clean it as soon as possible to prevent
damage to your tapes and player. If you notice a
reduction in sound quality, try a known good cassette to
see if the tape or the tape player is at fault. If this
other cassette has no improvement in sound quality,
clean the tape player.
For best results, use a scrubbing action, non-abrasive
cleaning cassette with pads which scrub the tape
head as the hubs of the cleaner cassette turn. The
recommended cleaning cassette is available through
your dealer.
3-101

Diversity Antenna System
Your AM-FM antennas are located in the windshield and
rear window. Be sure that the inside surfaces of the
windshield and rear window are not scratched and that
the lines on the glass are not damaged. If the inside
surfaces are damaged, they could interfere with radio
reception. Also, for proper radio reception, the antenna
connector located on the passenger’s side top corner of
the windshield and the antenna connector located on the
driver’s side top corner of the rear window need to be
properly attached to the buttons on the glass.
Notice:Do not apply aftermarket glass tinting with
metallic film. The metallic film in some tinting
materials will interfere with or distort the incoming
radio reception. Any damage caused to your
backglass antenna due to metallic tinting materials
will not be covered by your warranty.
Notice:Do not try to clear frost or other material
from the inside of the front windshield and rear
window with a razor blade or anything else that is
sharp. This may damage the rear window defogger
grid and affect your radio’s ability to pickup
stations clearly. The repairs wouldn’t be covered by
your warranty.If, when you turn on your rear window defogger, you
hear static on your radio station, it could mean that
a defogger grid line has been damaged. If this is true,
the grid line must be repaired.
If you choose to add an aftermarket cellular telephone
to your vehicle, and the antenna needs to be attached to
the glass, be sure that you do not damage the grid
lines for the AM-FM antennas or place the cellular
telephone antenna over the grid lines.
XM™ Satellite Radio Antenna
System (48 Contiguous US States)
Your XM™ Satellite Radio antenna is located on the roof
of your vehicle. Keep this antenna clear of snow and
ice build up for clear radio reception.
3-103

Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is: Drive
defensively.
Please start with a very important safety device in your
vehicle: Buckle up. SeeSafety Belts: They Are for
Everyone on page 1-5.
Defensive driving really means “be ready for anything.”
On city streets, rural roads or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It is the best defensive driving maneuver, in
both city and rural driving. You never know when the
vehicle in front of you is going to brake or turn suddenly.Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the driving
task — such as concentrating on a cellular telephone call,
reading, or reaching for something on the floor — makes
proper defensive driving more difficult and can even
cause a collision, with resulting injury. Ask a passenger to
help do things like this, or pull off the road in a safe place
to do them yourself. These simple defensive driving
techniques could save your life.
Drunken Driving
Death and injury associated with drinking and driving is
a national tragedy. It is the number one contributor
to the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs to drive a
vehicle:
•Judgment
•Muscular Coordination
•Vision
•Attentiveness.
4-2

Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen if the road is wet enough and
you are going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in
one or more is low. It can happen if a lot of water is
standing on the road. If you can see reflections
from trees, telephone poles or other vehicles, and
raindrops “dimple” the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle. If
you can not avoid deep puddles or standing
water, drive through them very slowly.
Driving Through Flowing Water
{CAUTION:
Flowing or rushing water creates strong forces.
If you try to drive through flowing water, as you
might at a low water crossing, your vehicle can
be carried away. As little as six inches of
flowing water can carry away a smaller vehicle.
If this happens, you and other vehicle
occupants could drown. Do not ignore police
warning signs, and otherwise be very cautious
about trying to drive through flowing water.
Some Other Rainy Weather Tips
•Besides slowing down, allow some extra following
distance. And be especially careful when you
pass another vehicle. Allow yourself more clear
room ahead, and be prepared to have your
view restricted by road spray.
•Have good tires with proper tread depth. SeeTires
on page 5-61.
4-18

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text Telephone (TTY)
Users........................................................7-4
Customer Assistance Offices............................7-4
GM Mobility Program for Persons with
Disabilities..................................................7-5
Roadside Service...........................................7-6
Courtesy Transportation...................................7-7
Vehicle Data Collection and Event Data
Records...................................................7-10Reporting Safety Defects................................7-11
Reporting Safety Defects to the United States
Government..............................................7-11
Reporting Safety Defects to the Canadian
Government..............................................7-12
Reporting Safety Defects to General Motors.....7-12
Service Publications Ordering Information.........7-12
Section 7 Customer Assistance and Information
7-1

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
filing a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can find your specific vehicle information
all in one place.
The Owner Center allows you to:
•Get e-mail service reminders.
•Access information about your specific vehicle,
including tips and videos and an electronic
version of this owner’s manual. (United States only)
•Keep track of your vehicle’s service history and
maintenance schedule.
•Find GM dealers for service nationwide.
•Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Cadillac by dialing: 1-800-833-CMCC (2622). (TTY users
in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Cadillac encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes to
write to Cadillac, the letter should be addressed
to Cadillac’s Customer Assistance Center.
United States – Customer Assistance
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
1-800-458-8006
1-800-833-2622 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-882-1112
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada – Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-882-1112
7-4

Overseas – Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) – Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward eligible aftermarket
driver or passenger
adaptive equipment you
may require for your vehicle
(hand controls, wheelchair/
scooter lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The offer is available for
a limited period of time from the date of vehicle
purchase/lease. For more details, or to determine your
vehicle’s eligibility, see your GM dealer or call the
GM Mobility Assistance Center at 1-800-323-9935. Text
telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
7-5

Roadside Service Availability
Wherever you drive in the United States or Canada, an
advisor is available to assist you over the phone. A dealer
technician, if available, can travel to your location within a
30 mile (50 km) radius of a participating Cadillac
dealership. If beyond this radius, we will arrange to have
your car towed to the nearest Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. An experienced Roadside Service
Advisor will assist you and request the following
information:
•A description of the problem
•Name, home address, home telephone number
•Location of your Cadillac and number you are
calling from
•The model year, Vehicle Identification Number (VIN),
mileage and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438 – daily, 24 hours.
Courtesy Transportation
Cadillac has always exemplified quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
7-7

B
Backing Up....................................................4-42
Battery..........................................................5-41
Battery Load Management...............................3-23
Battery Replacement......................................... 2-8
Before Leaving on a Long Trip.........................4-21
Brake
Parking......................................................2-31
System Warning and Parking Brake
Indicator Light..........................................3-43
Brake Adjustment............................................5-40
Brake Fluid....................................................5-38
Brake Pedal Travel.........................................5-40
Brake Wear...................................................5-40
Brakes..........................................................5-38
Braking........................................................... 4-6
Braking in Emergencies..................................... 4-8
Break-In, New Vehicle.....................................2-24
Bulb Replacement...........................................5-53
Center High-Mounted Stoplamp (CHMSL)........5-58
Front Turn Signal Lamps..............................5-57
Halogen Bulbs............................................5-54
Headlamp Aiming........................................5-49
Headlamps.................................................5-54
High Intensity Discharge (HID) Lighting...........5-53
Replacement Bulbs......................................5-59
Taillamps and Turn Signal Lamps..................5-58
Buying New Tires...........................................5-73
C
Cadillac Owner Privileges™............................... 7-6
California Fuel.................................................. 5-5
Canada – Customer Assistance.......................... 7-4
Canadian Owners................................................ ii
Capacities and Specifications..........................5-104
Carbon Monoxide...................4-24, 4-37, 2-13, 2-35
Care of
Safety Belts................................................5-90
Your Cassette Tape Player..........................3-101
Your CD Player.........................................3-102
Your CDs .................................................3-102
Cassette Tape Messages.................................3-92
Cassette Tape Player Service............................. 6-9
CD Changer, Console-Mounted.........................3-95
CD Messages................................3-82, 3-94, 3-98
Cellular Phone Usage....................................3-101
Cellular Telephone, Storage Area......................2-49
Center Console Storage Area...........................2-49
Center High-Mounted Stoplamp (CHMSL)...........5-58
Chains, Tires..................................................5-77
Charging System Light....................................3-42
Check
Engine Light...............................................3-46
Checking Coolant............................................5-25
Checking Engine Oil........................................5-13
Checking Things Under the Hood......................5-10
Checking Your Restraint Systems......................1-50
2