towing CADILLAC SRX 2011 2.G Owner's Manual

Black plate (61,1)Cadillac SRX Owner Manual - 2011
Driving and Operating 9-61
Towing Equipment
Hitches
It is important to have the correct
hitch equipment. Crosswinds, large
trucks going by and rough roads are
a few reasons why the right hitch is
needed.
.The rear bumper on the vehicle
is not intended for hitches.
Do not attach rental hitches or
other bumper-type hitches to
it. Use only a frame-mounted
hitch that does not attach to the
bumper.
.Will any holes be made in the
body of the vehicle when the
trailer hitch is installed? If there
are, then be sure to seal the
holes later when the hitch is
removed. If the holes are not
sealed, dirt, water, and deadly
carbon monoxide (CO) from
the exhaust can get into the
vehicle. SeeEngine Exhaust on
page 9‑24. Hitch Cover
The vehicle may have a hitch cover.
To remove the hitch cover:
1. Turn the fasteners on
the lower tabs 90 degrees
counterclockwise.
2. Lift the lower edge of the cover about 45 degrees.
3. Pull the cover downward to disengage the upper
attachments. To reinstall the hitch cover:
1. Hold the cover at a 45 degree
angle to the vehicle and push
the upper tabs in the hitch cover
into the slots in the fascia.
2. Move the bottom of the cover forward until the lower tabs line
up with the lower fascia slots.
3. Snap the hitch cover into place by pushing the upper corners
forward.
4. Turn the fasteners on the lower tabs 90 degrees clockwise to
lock the cover in place.
Safety Chains
Always attach chains between the
vehicle and the trailer. Cross the
safety chains under the tongue
of the trailer to help prevent the
tongue from contacting the road if it
becomes separated from the hitch.
Always leave just enough slack so
the rig can turn. Never allow safety
chains to drag on the ground.

Black plate (2,1)Cadillac SRX Owner Manual - 2011
10-2 Vehicle Care
Buying New Tires . . . . . . . . . . . 10-70
Different Size Tires andWheels . . . . . . . . . . . . . . . . . . . 10-72
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-73
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-75
Wheel Replacement . . . . . . . . 10-75
Tire Chains . . . . . . . . . . . . . . . . . 10-76
If a Tire Goes Flat . . . . . . . . . . 10-77
Tire Sealant and Compressor Kit . . . . . . . . . . . 10-79
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . 10-86
Tire Changing . . . . . . . . . . . . . . 10-86
Compact Spare Tire . . . . . . . . 10-93
Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-94
Towing
Towing the Vehicle . . . . . . . . . 10-98
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . 10-98
Appearance Care
Exterior Care . . . . . . . . . . . . . . 10-101
Interior Care . . . . . . . . . . . . . . . 10-106
Floor Mats . . . . . . . . . . . . . . . . 10-108
General Information
For service and parts needs,
visit your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to
cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.

Black plate (98,1)Cadillac SRX Owner Manual - 2011
10-98 Vehicle Care
Towing
Towing the Vehicle
Notice:To avoid damage,
the disabled vehicle should
be towed with all four wheels
off the ground. Care must be
taken with vehicles that have
low ground clearance and/or
special equipment. Always
flatbed on a car carrier.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
See Roadside Service (U.S. and
Canada) on page 13‑8 orRoadside
Service (Mexico) on page 13‑10.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing” in this
section.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle –such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.
Here are some important things to
consider before recreational vehicle
towing:
.What is the towing capacity
of the towing vehicle?
Be sure to read the tow
vehicle manufacturer's
recommendations.
.What is the distance that will be
travelled? Some vehicles have
restrictions on how far and how
long they can tow.
.Is the proper towing equipment
going to be used? See your
dealer or trailering professional
for additional advice and
equipment recommendations.
.Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make
sure the vehicle is prepared
to be towed.
Dinghy Towing
Front-wheel‐drive and
all-wheel-drive vehicles may
be dinghy towed from the front.
These vehicles can also be towed
by placing them on a platform
trailer with all four wheels off of the
ground. For other towing options,
see “Dolly Towing” following in this
section.

Black plate (99,1)Cadillac SRX Owner Manual - 2011
Vehicle Care 10-99
Vehicles with an 2.8 L V 6 engine
can be dinghy towed only for
service and are restricted to a
maximum distance of 100 km
(60 miles) and not to exceed
80 km/h (50 mph).
Vehicles with the 3.0 L V 6 engine
can be dinghy towed without
distance restrictions.
Notice:If 105 km/h (65 mph)
is exceeded while towing the
vehicle, it could be damaged.
Never exceed 105 km/h (65 mph)
while towing the vehicle.
For vehicles being dinghy towed,
the vehicle should be run at the
beginning of each day and at each
RV fuel stop for about five minutes.
This will ensure proper lubrication
of transmission components.
To tow the vehicle from the front
with all four wheels on the ground:
1. Position the vehicle that will be towed and secure it to the
towing vehicle.
2. Open the drivers door. 3. With the vehicle OFF, press
the brake pedal and press the
START/STOP switch to start the
engine (the green LED on the
switch will illuminate).
4. Put the vehicle in N (Neutral).
5. Press the START/STOP switch again. The engine will stop, the
DIC will display Shift to Park and
the amber LED on the switch
illuminates. See Transmission
Messages on page 5‑39.

Black plate (100,1)Cadillac SRX Owner Manual - 2011
10-100 Vehicle Care
6. Remove the following fuses:BCM 1, BCM 2 and BCM 3.
The START/STOP switch LED's
will be off. See Instrument Panel
Fuse Block on page 10‑49.
7. Close the drivers door.
Notice: If the vehicle is
towed without performing
each of the steps listed under
“Dinghy Towing,” the automatic
transmission could be damaged.
Be sure to follow all steps of the
dinghy towing procedure prior to
and after towing the vehicle.
Once the destination has been
reached:
1. Shift the vehicle to P (Park).
2. Reinstall the BCM fuses. See Instrument Panel Fuse
Block on page 10‑49.
3. Disconnect the vehicle from the tow vehicle. Notice:
Too much or too
little fluid can damage the
transmission. Be sure that
the transmission fluid is at the
proper level before towing with
all four wheels on the ground.
Notice: Do not tow a vehicle
with the front drive wheels on
the ground if one of the front
tires is a compact spare tire.
Towing with two different tire
sizes on the front of the vehicle
can cause severe damage to the
transmission.
Dolly Towing
(All-Wheel‐Drive Vehicles)
All-wheel‐drive vehicles should not
be towed with two wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off of the ground or dinghy towed
from the front. See Dinghy Towing
earlier in this section.
Dolly Towing
(Front-Wheel‐ Drive Vehicles)
To tow the vehicle from the front
with the rear wheels on the ground,
do the following:
1. Put the front wheels on a dolly.
2. Move the shift lever to P (Park).
See Shifting Into Park on
page 9‑22.
3. Set the parking brake.

Black plate (101,1)Cadillac SRX Owner Manual - 2011
Vehicle Care 10-101
4. Secure the vehicle to the dolly.
5. Follow the dolly manufacturer'sinstructions for preparing the
vehicle and dolly for towing.
6. Release the parking brake.
Towing the Vehicle From
the Rear
Notice: Towing the vehicle from
the rear could damage it. Also,
repairs would not be covered by
the vehicle warranty. Never have
the vehicle towed from the rear.
Appearance Care
Exterior Care
Cleaning Exterior
Lamps/Lenses
Use only lukewarm or cold water, a
soft cloth, and a car washing soap
to clean exterior lamps and lenses.
Follow instructions under “Washing
the Vehicle” later in this section.
Finish Care
Occasional waxing or mild polishing
of the vehicle by hand may be
necessary to remove residue from
the paint finish. Approved cleaning
products can be obtained from your
dealer.

Black plate (5,1)Cadillac SRX Owner Manual - 2011
Service and Maintenance 11-5
First Engine Oil Change After
Every 40 000 km/25,000 Miles
.Passenger compartment
air filter replacement (or every
24 months, whichever occurs
first). More frequent replacement
may be needed if you drive
in areas with heavy traffic,
areas with poor air quality,
or areas with high dust levels.
Replacement may also be
needed if you notice reduced
air flow, windows fogging up,
or odors. Your dealer can help
you determine when it is the
right time to replace the filter.First Engine Oil Change After
Every 80 000 km/50,000 Miles.Engine air cleaner filter
replacement. See
Engine Air
Cleaner/Filter on page 10‑16.
.Automatic transmission fluid
change (severe service)
for vehicles mainly driven
in heavy city traffic in hot
weather, in hilly or mountainous
terrain, when frequently towing
a trailer, or used for taxi,
police, or delivery service.
See Automatic Transmission
Fluid on page 10‑15.
.All‐wheel drive only: Transfer
case fluid change (severe
service) for vehicles mainly
driven when frequently towing
a trailer, or used for taxi, police,
or delivery service. Check
vent hose at transfer case for
kinks and proper installation.
Check to be sure vent hose is
unobstructed, clear, and free of
debris. During any maintenance,
if a power washer is used to
clean mud and dirt from the
underbody, care should be taken
to not directly spray the transfer
case output seals. High pressure
water can overcome the seals
and contaminate the transfer
case fluid. Contaminated fluid
will decrease the life of the
transfer case and should be
replaced.

Black plate (9,1)Cadillac SRX Owner Manual - 2011
Customer Information 13-9
Cadillac Owner Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to
the nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with spare tire.
The spare tire, if equipped,
must be in good condition and properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start:
Service to
jump start a dead battery.
.Trip Routing Service: Detailed
maps of North America are
provided when requested
either with the most direct
route or the most scenic route.
Additional travel information
is also available. Allow three
weeks for delivery.
.Trip Interruption Benefits
and Service: If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed during
the 5 years/160 000 km
(100,000 miles) Powertrain
warranty period. Items
considered are hotel, meals,
and rental car.
Cadillac Technician Roadside
Service (U.S. only)
Cadillac's exceptional Roadside
Service is more than an auto club
or towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting
a Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30 mile
radius of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required
to handle most roadside repairs.

Black plate (10,1)Cadillac SRX Owner Manual - 2011
13-10 Customer Information
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian‐Purchased Vehicles
.Fuel delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Limit of
six requests per year.
.Trip Interruption Benefits and
Service: Pre-authorization,
original detailed receipts, and
a copy of the repair orders are
required. Once authorization has
been received, the Roadside
Service advisor will help you
make arrangements and explain
how to receive payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside
Service advisor may give
you permission to get local
emergency road service.
You will receive payment, up to
$100, after sending the original
receipt to Roadside Service.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are
the owner responsibility.
Roadside Service
(Mexico)
Roadside Service is available
24 hours a day, 365 days of
the year.
For detailed information about
Roadside Service, please see
the brochure provided with your
new vehicle or visit our website
at: www.cadillac.com.mx.
Navigate the site and click on
“Asistencia en el Camino.” E-mail
correspondence should be sent
to: [email protected].
To contact Roadside Service by
phone, use the following numbers:
Mexico
01-800-466-0805
United States
1-866-466-8906
Canada
1-800-268-6800

Black plate (14,1)Cadillac SRX Owner Manual - 2011
13-14 Customer Information
Insuring Your Vehicle
Protect your investment in your
GM vehicle with comprehensive
and collision insurance coverage.
There are significant differences
in the quality of coverage afforded
by various insurance policy terms.
Many insurance policies provide
reduced protection to your GM
vehicle by limiting compensation
for damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that
your vehicle will be repaired with
GM original equipment collision
parts. If such insurance coverage
is not available from your current
insurance carrier, consider switching
to another insurance carrier.If your vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read your lease carefully, as
you may be charged at the end of
your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Service (U.S. and
Canada) on page 13‑8
orRoadside
Service (Mexico) on page 13‑10. Gather the following information:
.Driver's name, address, and
telephone number
.Driver's license number
.Owner's name, address, and
telephone number
.Vehicle license plate number
.Vehicle make, model, and
model year
.Vehicle Identification
Number (VIN)
.Insurance company and policy
number
.General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑37.