infotainment CADILLAC SRX 2015 2.G Owner's Manual
[x] Cancel search | Manufacturer: CADILLAC, Model Year: 2015, Model line: SRX, Model: CADILLAC SRX 2015 2.GPages: 417, PDF Size: 4.59 MB
Page 378 of 417

Black plate (1,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707476) - 2015 - crc - 4/8/14
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
Roadside Service . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair . . . . 13-8
Service Publications Ordering Information . . . . . . 13-11
Radio Frequency Identification (RFID) . . . . . . . 13-12
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-15
Infotainment System . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service or
parts manager, contact the owner of
your dealership or the general
manager.
Page 392 of 417

Black plate (15,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707476) - 2015 - crc - 4/8/14
Customer Information 13-15
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Page 409 of 417

Black plate (6,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707476) - 2015 - crc - 4/8/14
i-6 INDEX
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-25
Hazard Warning Flashers . . . . . . . 6-5
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps . . . . . . . . . . . . . . . . . . . 10-26Aiming . . . . . . . . . . . . . . . . . . . . . . 10-25
Bulb Replacement . . . . . . . . . . 10-25
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-26
High-Beam On Light . . . . . . . . . . 5-24
High/Low Beam Changer . . . . . . 6-3
Lamps On Reminder . . . . . . . . . 5-24
Turn Signal Lamps . . . . . . . . . 10-29
Twilight Sentinel . . . . . . . . . . . . . . . 6-4
Heated Rear Seats . . . . . . . . . . . . . . . . . . . 3-11
Steering Wheel . . . . . . . . . . . . . . . . 5-2
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-22
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-18
High-Beam On Light . . . . . . . . . . . 5-24 High-Speed Operation . . . . . . . . 10-49
Hill and Mountain Roads . . . . . . . . 9-6
Hill Start Assist (HSA) . . . . . . . . . 9-29
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-13
I
Ignition Positions . . . . . . . . . . . . . . 9-15
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-19
IndicatorVehicle Ahead . . . . . . . . . . . . . . . . 5-20
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-34
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . . 5-9
Interior Rearview Mirrors . . . . . . . 2-22
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-79
K
Key and Lock Messages . . . . . . . 5-31
Keyless Entry Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-43
Lamps Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Courtesy . . . . . . . . . . . . . . . . . . . . . . . 6-7
Daytime Running (DRL) . . . . . . . 6-3
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Front Fog . . . . . . . . . . . . . . . . . . . . . . 6-6
License Plate . . . . . . . . . . . . . . . 10-31
Malfunction Indicator . . . . . . . . . 5-15
Page 414 of 417

Black plate (11,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707476) - 2015 - crc - 4/8/14
INDEX i-11
Service (cont'd)Maintenance, General
Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering
Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . . 13-7
Vehicle Messages . . . . . . . . . . . . 5-36
Service Electric Parking
Brake Light . . . . . . . . . . . . . . . . . . . 5-19
Services Special Application . . . . . . . . . . . 11-9
Servicing the Airbag . . . . . . . . . . . 3-30
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-23
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-19
Out of Park . . . . . . . . . . . . . . . . . . . 9-20
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . . 9-52
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-6
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . 10-78
Special Application Services . . . 11-9 Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-10
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-20
Start Assist, Hills . . . . . . . . . . . . . . 9-29
Start Vehicle, Remote . . . . . . . . . . 2-9
Starter Switch Check . . . . . . . . . 10-22
Starting the Gasoline Engine . . . . . . . . . . . . . . . . . . . . . . . 9-16
Starting the Vehicle
Messages . . . . . . . . . . . . . . . . . . . . 5-36
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Fluid, Power . . . . . . . . . . . . . . . . 10-18
Heated Wheel . . . . . . . . . . . . . . . . . 5-2
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cargo Cover . . . . . . . . . . . . . . . . . . . 4-3
Cargo Management System . . . 4-5
Center Console . . . . . . . . . . . . . . . . 4-3
Convenience Net . . . . . . . . . . . . . 4-11
Front . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . 4-11 Storage Compartments . . . . . . . . . 4-1
Storing the Tire Sealant
and Compressor Kit . . . . . . . . . 10-71
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-9
Summer Tires . . . . . . . . . . . . . . . . 10-42
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-26
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-26
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Active Emergency Braking . . . . 9-50
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 9-48
Infotainment . . . . . . . . . . . . 7-1, 13-15
Roof Rack . . . . . . . . . . . . . . . . . . . . 4-11
Systems Driver Assistance . . . . . . . . . . . . . 9-43
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-11
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-19
Immobilizer . . . . . . . . . . . . . . . . . . . 2-19
Thigh Support Adjustment . . . . . . 3-5
Throttle, Adjustable . . . . . . . . . . . . 9-14
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6