emergency towing CADILLAC STS 2009 1.G Owners Manual

If No Steam Is Coming From The
Engine Compartment
An overheat warning, can indicate a serious problem.
If an engine overheat warning is displayed but no steam
can be seen or heard, the problem may not be too
serious. Sometimes the engine can get a little too hot
when the vehicle:
Climbs a long hill on a hot day.
Stops after high-speed driving.
Idles for long periods in traffic.
Tows a trailer.
If the overheat warning is displayed with no sign of
steam:
1. Turn the air off.
2. Turn the heater on to the highest temperature and
to the highest fan speed. Open the windows as
necessary.
3. In heavy traffic, let the engine idle in N (Neutral)
while stopped. If it is safe to do so, pull off the
road, shift to P (Park) or N (Neutral) and let
the engine idle.
If the engine coolant temperature gage is no longer
in the overheat zone or an overheat warning no longer
displays, the vehicle can be driven. Continue to drive the
vehicle slow for about 10 minutes. Keep a safe vehicle
distance from the car in front of you. If the warning does
not come back on, continue to drive normally.If the warning continues, pull over, stop, and park the
vehicle right away.
If there is no sign of steam, idle the engine for
three minutes while parked. If the warning is still
displayed, turn off the engine until it cools down.
Also, see″Overheated Engine Protection Operating
Mode″later in this section.
Overheated Engine Protection
Operating Mode
This operating mode allows your vehicle to be driven
to a safe place in an emergency. Should an overheated
engine condition exist, an overheat protection mode
which alternates ring groups of cylinders helps prevent
engine damage. In this mode, you will notice a loss in
power and engine performance. An engine overheat
warning will indicate that an overheat condition exists.
Driving extended miles (km) and/or towing a trailer in
the overheat protection mode should be avoided.
Notice:After driving in the overheated engine
protection operating mode, to avoid engine damage,
allow the engine to cool before attempting any repair.
The engine oil will be severely degraded. Repair the
cause of coolant loss and change the oil. SeeEngine
Oil on page 5-18.
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Cadillac Technician Roadside Service
(U.S. only)
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner in the United States with the advantage of
contacting a Cadillac advisor and, where available, a
Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your car
towed to the nearest Cadillac dealership. Each
technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts and
tools required to handle most roadside repairs.
Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be restricted.
Propane and other fuels are not provided through
this service.
Lock-Out Service:Vehicle registration is required.
Trip Routing Service:Limit of six requests per year.
Trip Interruption Benets and Assistance:
Pre-authorization, original detailed receipts, and a
copy of the repair orders are required. Once
authorization has been received, the Roadside
Assistance advisor will help you make arrangements
and explain how to receive payment.
Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
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If a Crash Occurs
Here is what to do if you are involved in a crash.
Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash. Do
not discuss your personal condition, mental frame of
mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 7-7for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
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