service schedule CADILLAC XT4 2019 User Guide

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
326 SERVICE AND MAINTENANCE
Maintenance Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil 0257.
Once a Month
. Check the tire inflation pressures.
See Tire Pressure 0288.
. Inspect the tires for wear. See Tire
Inspection 0295.
. Check the windshield washer fluid
level. See Washer Fluid 0266.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the engine
oil life system may not indicate the
need for vehicle service for up to a
year. The engine oil and filter must be
changed at least once a year and the
oil life system must be reset. Your
trained dealer technician can perform
this work. If the engine oil life system is reset accidentally, service the
vehicle within 5 000 km/3,000 mi since
the last service. Reset the oil life
system when the oil is changed. See
Engine Oil Life System
0259.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years. This
service requires replacement of the
desiccant to help the longevity and
efficient operation of the air
conditioning system. This service can
be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the following
services. See Tire Rotation0295.
. Check engine oil level and oil
life percentage. If needed, change
engine oil and filter, and reset oil
life system. See Engine Oil0257
and Engine Oil Life System 0259. .
Check engine coolant level. See
Cooling System 0262.
. Check windshield washer fluid
level. See Washer Fluid 0266.
. Check tire inflation pressures. See
Tire Pressure 0288.
. Inspect tire wear. See Tire
Inspection 0295.
. Visually check for fluid leaks.
. Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter 0261.
. Inspect brake system. See Exterior
Care 0315.
. Visually inspect steering,
suspension, and chassis
components for damage, including
cracks or tears in the rubber boots,
loose or missing parts, or signs of
wear at least once a year. See
Exterior Care 0315.
. Inspect power steering for proper
attachment, connections, binding,
leaks, cracks, chafing, etc.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
328 SERVICE AND MAINTENANCE
Maintenance Schedule
Additional Required Services -
Normal12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi
180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires, if recommended for the vehicle, and
perform Required Services. Check engine oil level
and oil life percentage. Change engine oil and filter,
if needed. (1)@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (2)@ @@@@@
Inspect evaporative control system. (3)@ @@
Replace engine air cleaner filter. (4)@@@
Replace spark plugs. Inspect spark plug wires.@ @
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Replace windshield wiper blades. (8)
@ @ @ @ @ @ @ @ @ @
Replace hood and/or body lift support gas struts.@ @

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
SERVICE AND MAINTENANCE 329
Footnotes—Maintenance Schedule
Additional Required Services -
Normal
(1) Vehicles with different size front
and rear tires do not have tire
rotation. See Tire Rotation0295.
(2) Or every two years, whichever
comes first. More frequent passenger
compartment air filter replacement
may be needed if driving in areas with
heavy traffic, poor air quality, high
dust levels, or environmental
allergens. Passenger compartment air
filter replacement may also be needed
if there is reduced airf low, window
fogging, or odors. Your GM dealer can
help determine when to replace the
filter. (3)
Visually check all fuel and vapor
lines and hoses for proper attachment,
connection, routing, and condition.
(4) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
(5) Or every five years, whichever
comes first. See Cooling System0262. (6)
Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage; replace,
if needed.
(7) Replace brake fluid every five
years. See Brake Fluid 0268.
(8) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0271.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
330 SERVICE AND MAINTENANCE
Maintenance Schedule
Additional Required Services -
Severe12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi
180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires, if recommended for the vehicle, and
perform Required Services. Check engine oil level
and oil life percentage. Change engine oil and filter,
if needed. (1)@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (2)@ @@@@@
Inspect evaporative control system. (3)@ @@
Replace engine air cleaner filter. (4)@@@
Replace spark plugs. Inspect spark plug wires.@ @
Change automatic transmission fluid and filter.@@@
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Replace windshield wiper blades. (8)
@ @ @ @ @ @ @ @ @ @
Replace hood and/or body lift support gas struts.@ @
Footnotes—Maintenance Schedule
Additional Required Services -
Severe
(1) Vehicles with different size front
and rear tires do not have tire
rotation. See Tire Rotation0295. (2)
Or every two years, whichever
comes first. More frequent passenger
compartment air filter replacement
may be needed if driving in areas with
heavy traffic, poor air quality, high
dust levels, or environmental
allergens. Passenger compartment air filter replacement may also be needed
if there is reduced airf low, window
fogging, or odors. Your GM dealer can
help determine when to replace the
filter.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
336 SERVICE AND MAINTENANCE
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of
services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Maintenance Stamp Services Performed

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
CUSTOMER INFORMATION 343
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones (TTYs),
Cadillac has TTY equipment available
at its Customer Assistance Center. Any
TTY user can communicate with
Cadillac by dialing: 1-800-833-2622.
TTY users in Canada can dial
1-800-263-3830.
Online Owner Center
Online Owner Experience (U.S.)
my.cadillac.com
The Cadillac online owner experience
allows interaction with Cadillac and
keeps important vehicle-specific
information in one place.
Membership Benefits
E:Download owner’s manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View printable dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers, and
hours.
r: Track your vehicle’s warranty
information.
J: View active recalls or search by
Vehicle Identification Number (VIN).
See Vehicle Identification Number (VIN)
0 337.
H:View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.
F: Chat with online help
representatives.
See my.cadillac.com to register your
vehicle.
Cadillac Owner Centre (Canada)
www.cadillacowner.ca
Visit the Cadillac Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and warranty
information.
. Retrieve favorite articles, quizzes,
tips, and multimedia galleries
organized into the Featured
Articles and Auto Care Sections.
. Download owner’s manuals.
. Find Cadillac-recommended
maintenance services.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
346 CUSTOMER INFORMATION
.Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received,
the Roadside Service advisor will
help you make arrangements and
explain how to receive payment.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 800 km.
. Alternative Service: If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment and
advising the service consultant of
your transportation needs, your dealer
can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service, unless,
of course, the problem is safety
related. If it is, please call your
dealership, let them know this, and
ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are urged
to do so as early in the work day as
possible to allow for same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada), extended
powertrain, and/or hybrid-specific
warranties in both the U.S. and
Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a part
of the New Vehicle Limited Warranty.
A separate booklet entitled “Limited
Warranty and Owner Assistance
Information ”furnished with each new
vehicle provides detailed warranty
coverage information.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
CUSTOMER INFORMATION 349
Gather the following information:
.Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the damage
to the other vehicle
Choose a reputable repair facility that
uses quality replacement parts. See
“Collision Parts ”earlier in this section.
If the airbag has inflated, see What
Will You See after an Airbag Inf lates?
0 85.Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost. If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
364 CONNECTED SERVICES
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
INDEX 371
L
Labeling, Tire Sidewall . . . . . . . . . . . . . 283
LampsCornering . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Daytime Running (DRL) . . . . . . . . . . 160
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Exterior Controls . . . . . . . . . . . . . . . . . . 158
Exterior Lamps Off Reminder . . . . 160
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Front Turn Signal . . . . . . . . . . . . . . . . . 273
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . 133
On Reminder . . . . . . . . . . . . . . . . . . . . . . 141
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Lane Change Alert (LCA) . . . . . . . . . . . 232
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . . . . 234
Lane Keep Assist (LKA) . . . . . . . . . . . . 234
Lane Keep Assist Light . . . . . . . . . . . . . 137
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . 76
LATCH System Replacing Parts after a Crash . . . . 106
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . 99
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . 273
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Lighter, Cigarette . . . . . . . . . . . . . . . . . . . 124
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Illumination Control . . . . . . . . . . . . . . 162
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Lights
Airbag Readiness . . . . . . . . . . . . . . . . . 131
All-Wheel Drive . . . . . . . . . . . . . . . . . . . 137
Antilock Brake System (ABS)Warning . . . . . . . . . . . . . . . . . . . . . . . . . 136
Brake System Warning . . . . . . . . . . . 135
Charging System . . . . . . . . . . . . . . . . . . 133
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 133
Cruise Control . . . . . . . . . . . . . . . . . . . . . 141
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Driver Mode Control . . . . . . . . . . . . . . 139
Electric Parking Brake . . . . . . . . . . . . 136
Engine Coolant Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . 139
Engine Oil Pressure . . . . . . . . . . . . . . . 140
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 160
High-Beam On . . . . . . . . . . . . . . . . . . . . 141
High/Low Beam Changer . . . . . . . . . 160
Lane Keep Assist . . . . . . . . . . . . . . . . . . 137
Low Fuel Warning . . . . . . . . . . . . . . . . 140
Seat Belt Reminders . . . . . . . . . . . . . . 131 Lights (cont'd)
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Service Electric Parking Brake . . . 136
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . 138
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 139
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . . . 138
Traction Off . . . . . . . . . . . . . . . . . . . . . . . 138
Locks
Automatic Door . . . . . . . . . . . . . . . . . . . . . 40
Delayed Locking . . . . . . . . . . . . . . . . . . . . 40
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Lockout Protection . . . . . . . . . . . . . . . . . 41
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Loss of Control . . . . . . . . . . . . . . . . . . . . . . 176
Low Fuel Warning Light . . . . . . . . . . . 140
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . 99
Lumbar Adjustment . . . . . . . . . . . . . . . . . 64 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 64
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . 331
Maintenance Schedule . . . . . . . . . . . . . 326