service CADILLAC XT4 2020 Owner's Manual

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . . . . . 7
Seats and Restraints . . . . . . . . . . . . . . . 40
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Instruments and Controls . . . . . . . . . . 98
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Infotainment System . . . . . . . . . . . . . 147
Climate Controls . . . . . . . . . . . . . . . . . . 148
Driving and Operating . . . . . . . . . . . . 155
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 241
Service and Maintenance . . . . . . . . . 318
Technical Data . . . . . . . . . . . . . . . . . . . . 332
Customer Information . . . . . . . . . . . . 336
Reporting Safety Defects . . . . . . . . . 346
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Connected Services . . . . . . . . . . . . . . . 357
Index . . . . . . . . . . . . . . . . . . . . . . . . 360

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
2 INTRODUCTION
Introduction
The names, logos, emblems, slogans,
vehicle model names, and vehicle
body designs appearing in this manual
including, but not limited to, GM, the
GM logo, CADILLAC, the CADILLAC
Emblem, and XT4 are trademarks and/
or service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada,
substitute the name“General Motors
of Canada Company ”for Cadillac
Motor Car Division wherever it
appears in this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country specifications,
features/applications that may not be
available in your region, or changes
subsequent to the printing of this
owner’s manual.
Refer to the purchase documentation
relating to your specific vehicle to
confirm the features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce
guide en français auprès du
concessionnaire ou à l'adresse
suivante:Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the back
of the manual. It is an alphabetical
list of what is in the manual and the
page number where it can be found.
About Driving the Vehicle
As with other vehicles of this type,
failure to operate this vehicle correctly
may result in loss of control or a
crash. Be sure to read the driving
guidelines in this manual in the
section called
“Driving and Operating”
and specifically Driver Behavior0156,
Driving Environment 0156, and Vehicle
Design 0156.
Litho in U.S.A.
Part No. 84293939 B Second Printing©2019 General Motors LLC. All Rights Reserved.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
INTRODUCTION 3
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do not,”
“Do not do this,” or“Do not let this
happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message, gauge,
or indicator.
M: Shown when the owner’s manual
has additional instructions or
information.
*: Shown when the service manual
has additional instructions or
information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols that
may be found on the vehicle and what
they mean. See the features in this
manual for information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
[:Forward Collision Alert
R: Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child
Restraints

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
8 KEYS, DOORS, AND WINDOWS
The key inside the Remote Keyless
Entry (RKE) transmitter can be used
for all locks.
To remove the key, press the button
near the bottom of the transmitter,
and pull the key out. Never pull the
key out without pressing the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
See your dealer if a new key is needed.
Contact Roadside Service if locked out
of the vehicle. SeeRoadside Service
0 340.
With an active OnStar or connected
service plan, an OnStar Advisor may
remotely unlock the vehicle. See
OnStar Overview 0350.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement 0345.
If there is a decrease in the Remote
Keyless Entry (RKE) operating range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other vehicles
or objects may be blocking the
signal. .
Check the transmitter's battery.
See “Battery Replacement ”later in
this section.
. If the transmitter is still not
working correctly, see your dealer
or a qualified technician for
service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows for
vehicle entry when the transmitter is
within 1 m (3 ft). See “Keyless Access
Operation ”following.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE) System
0 8.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
24 KEYS, DOORS, AND WINDOWS
Caution
Manually forcing the liftgate to
open or close during a power cycle
can damage the vehicle. Allow the
power cycle to complete.
The power liftgate may be temporarily
disabled under extreme low
temperatures, or after repeated power
cycling over a short period of time.
If this occurs, the liftgate can still be
operated manually.
If the vehicle is shifted out of P (Park)
while the power function is in
progress, the liftgate will continue to
completion. If the vehicle is
accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
Driver Information Center (DIC)
messages and make sure the liftgate is
closed and latched before driving.
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle, it
indicates that the system is reacting to excess weight on the liftgate or a
possible support strut failure.
A repetitive chime will sound while
the falling liftgate detection feature is
operating. Remove any excess weight.
If the liftgate continues to
automatically close after opening, see
your dealer for service before using
the power liftgate.
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support strut
failure. This could also activate the
falling liftgate detection feature. Allow
the liftgate to complete its operation
and wait a few seconds before
manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distance
away from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate. This will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle is
encountered that prevents the liftgate
from completely closing, the horn will
sound as an alert that the liftgate did
not close.
Pinch sensors are on the side edges of
the liftgate. If an object is caught
between the liftgate and the vehicle
and presses against a sensor, the
liftgate will reverse direction and open
fully. The liftgate will remain open
until it is activated again or closed
manually.Setting the 3/4 Mode
To change the position the liftgate
stops at when opening:
1. Select MAX or 3/4 mode and power open the liftgate.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
30 KEYS, DOORS, AND WINDOWS
To avoid setting off the alarm by
accident:
.Lock the vehicle after all
occupants have left the vehicle
and all doors are closed.
. Always unlock a door with the
RKE transmitter or use the Keyless
Access system.
Unlocking the driver door with the key
will not disarm the system or turn off
the alarm.
How to Detect a Tamper
Condition
IfKis pressed and the horn chirps
and the lights flash three times, the
alarm was activated while the alarm
system was armed.
If the alarm system has been
activated, a message will appear on
the DIC.
Immobilizer
See Radio Frequency Statement 0345.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The immobilization system is
disarmed when the ignition is on or in
ACC/ACCESSORY and a valid
transmitter is present in the vehicle.
The security light, in the instrument
cluster, comes on if there is a problem
with arming or disarming the
theft-deterrent system.
The system has one or more RKE
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched RKE transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
When trying to start the vehicle, the
security light may come on briefly
when the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off), and
the RKE transmitter appears to be
undamaged, try another transmitter.
Or, you may try placing the
transmitter in the front cupholder
located in the center console. See
Remote Keyless Entry (RKE) System
Operation
08.
If the ignition mode will not change
with the other transmitter or in the
front cupholder, your vehicle needs
service. If the ignition does change
modes, the first transmitter may be
faulty. See your dealer who can service

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
KEYS, DOORS, AND WINDOWS 35
{Warning
The Rear Camera Mirror (RCM) has
a limited view. Portions of the road,
vehicles, and other objects may not
be seen. Do not drive or park the
vehicle using only this camera.
Objects may appear closer than
they are. Check the outside mirrors
or glance over your shoulder when
making lane changes or merging.
Failure to use proper care may
result in injury, death, or vehicle
damage.Troubleshooting
See your dealer for service if a blue
screen and
3are displayed in the
mirror, and the display shuts off. Also,
push the tab as indicated to return to
the automatic dimming mode.
The Rear Camera Mirror may not work
properly or display a clear image if:
. There is glare from the sun or
headlamps. This may obstruct
objects from view. If needed, push
the tab to turn off the display.
. Dirt, snow, or other debris blocks
the camera lens. Clean the lens
with a soft damp cloth, or if equipped, with the Rear Camera
Washer. See
Rear Window Wiper/
Washer 0102..
The camera’s mounting on the
vehicle has been damaged, and/or
the position or the mounting angle
of the camera has changed.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
SEATS AND RESTRAINTS 65
{Warning
When an airbag inflates, there may
be dust in the air. This dust could
cause breathing problems for
people with a history of asthma or
other breathing trouble. To avoid
this, everyone in the vehicle should
get out as soon as it is safe to do
so. If you have breathing problems
but cannot get out of the vehicle
after an airbag inflates, then get
fresh air by opening a window or a
door. If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps and hazard
warning flashers, and shut off the fuel
system after the airbags inflate. The
feature may also activate, without
airbag inflation, after an event that
exceeds a predetermined threshold.
After turning the ignition off and then
on again, the fuel system will return to normal operation; the doors can be
locked, the interior lamps can be
turned off, and the hazard warning
flashers can be turned off using the
controls for those features. If any of
these systems are damaged in the
crash they may not operate as normal.
{Warning
A crash severe enough to inflate the
airbags may have also damaged
important functions in the vehicle,
such as the fuel system, brake and
steering systems, etc. Even if the
vehicle appears to be drivable after
a moderate crash, there may be
concealed damage that could make
it difficult to safely operate the
vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation. Additional windshield breakage may
also occur from the front outboard
passenger airbag.
.
Airbags are designed to inflate
only once. After an airbag inflates,
you will need some new parts for
the airbag system. If you do not
get them, the airbag system will
not be there to help protect you in
another crash. A new system will
include airbag modules and
possibly other parts. The service
manual for the vehicle covers the
need to replace other parts.
. The vehicle has a crash sensing
and diagnostic module which
records information after a crash.
See Vehicle Data Recording and
Privacy 0347 and
Event Data Recorders 0348.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
SEATS AND RESTRAINTS 67
Warning (Continued)
using another vehicle to transport
the child when a rear seat is not
available.
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag and
knee airbag if:
. The front outboard passenger seat
is unoccupied.
. The system determines an infant
is present in a child restraint.
. A front outboard passenger takes
his/her weight off of the seat for a
period of time.
. There is a critical problem with
the airbag system or the passenger
sensing system.
When the passenger sensing system
has turned off the front outboard
passenger frontal airbag and knee
airbag, the OFF indicator will light and
stay lit as a reminder that the airbags
are off. See Passenger Airbag Status
Indicator 0114. The passenger sensing system is
designed to turn on the front
outboard passenger frontal airbag and
knee airbag, anytime the system
senses that a person of adult size is
sitting properly in the front outboard
passenger seat.
When the passenger sensing system
has allowed the airbag to be enabled,
the ON indicator will light and stay lit
as a reminder that the airbags are
active.
For some children, including children
in child restraints, and for very small
adults, the passenger sensing system
may or may not turn off the front
outboard passenger frontal airbag and
knee airbag, depending upon the
person's seating posture and body
build. Everyone in the vehicle who has
outgrown child restraints should wear
a seat belt properly
—whether or not
there is an airbag for that person.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong with
the airbag system. To help avoid
injury to yourself or others, have
the vehicle serviced right away. See
Airbag Readiness Light 0114 for
more information, including
important safety information.
If the On Indicator Is Lit for a
Child Restraint
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag and
knee airbag, if the system determines
that an infant is present in a child
restraint. If a child restraint has been
installed and the ON indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
70 SEATS AND RESTRAINTS
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle should
be serviced. There are parts of the
airbag system in several places around
the vehicle. Your dealer and the
service manual have information
about servicing the vehicle and the
airbag system. To purchase a service
manual, seePublication Ordering
Information 0345.
{Warning
For up to 10 seconds after the
vehicle is turned off and the battery
is disconnected, an airbag can still
inflate during improper service. You
can be injured if you are close to an
airbag when it inflates. Avoid
yellow connectors. They are
probably part of the airbag system.
Be sure to follow proper service
procedures, and make sure the
person performing work for you is
qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet metal
may keep the airbag system from
working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.
Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring
. Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument panel,
overhead console, ceiling trim,
or pillar garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location of
the airbag modules and sensors, sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the front
outboard passenger position, which
includes sensors that are part of the
passenger seat. The passenger sensing
system may not operate properly if
the original seat trim is replaced with
non-GM covers, upholstery, or trim; or
with GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad or
device, installed under or on top of
the seat fabric, could also interfere
with the operation of the passenger
sensing system. This could either
prevent proper deployment of the
passenger airbag(s) or prevent the
passenger sensing system from
properly turning off the passenger
airbag(s). See
Passenger Sensing
System 066.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires and
Wheels 0289 for additional important
information.