maintenance CADILLAC XT5 2017 1.G Warranty Guide

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-9659150) - 2017 - CRC - 5/24/16
Emission Warranty Parts List 25
Miscellaneous Items Used with
Above Components and Certain
Tires are Covered
Belts
Boots
Clamps
Connectors
Ducts
Fittings
Gaskets
Grommets
Hoses
Housings
Mounting Hardware
Pipes
Pulleys
Sealing Devices
Springs
Tubes
Wiring and Relays
High Voltage WiringTires (Heavy Duty Applications only
2 yr/24,000 mile Federal Emission
Defect Warranty)
Parts specified in your maintenance
schedule that require scheduled
replacement are covered up to their
first replacement interval or the
applicable emission warranty
coverage period, whichever comes
first. If failure of one of these parts
results in failure of another part,
both will be covered under the
Emission Control System Warranty.
For detailed information concerning
specific parts covered by these
emission control system warranties,
ask your dealer.
Replacement Parts
The emission control systems of
your vehicle were designed, built,
and tested using genuine GM parts*
and the vehicle is certified as being
in conformity with applicable federal
and California emission
requirements.
Accordingly, it is
recommended that any
replacement parts used for maintenance or for the repair of
emission control systems be new,
genuine GM parts.
The warranty obligations are not
dependent upon the use of any
particular brand of replacement
parts. The owner may elect to use
non-genuine GM parts for
replacement purposes. Use of
replacement parts which are not of
equivalent quality may impair the
effectiveness of emission control
systems.
If other than new, genuine GM parts
are used for maintenance
replacements or for the repair of
parts affecting emission control, the
owner should assure himself/herself
that such parts are warranted by
their manufacturer to be equivalent
to genuine GM parts in performance
and durability.
*
“Genuine GM parts,” when used in
connection with GM vehicles,
means parts manufactured by or for
GM, designed for use on GM
vehicles, and distributed by any
division or subsidiary of GM.

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-9659150) - 2017 - CRC - 5/24/16
26 Emission Warranty Parts List
Maintenance and Repairs
Maintenance and repairs can be
performed by any qualified service
outlet; however, warranty repairs
must be performed by an authorized
dealer except in a situation where
the vehicle owner is significantly
inconvenienced and a warranted
part or a warranty station is not
reasonably available to the vehicle
owner.
In a situation where the vehicle
owner is significantly
inconvenienced, and an authorized
dealer is not reasonably available,
repairs may be performed at any
available service establishment or
by the owner, using any
replacement part. Cadillac will
consider reimbursement for the
expense incurred, including
diagnosis, not to exceed the
manufacturer's suggested retail
price for all warranted parts
replaced and labor charges based
on Cadillac's recommended time
allowance for the warranty repair
and the geographically appropriate
labor rate. A part not being available
within 10 days or a repair not beingcompleted within 30 days
constitutes a significant
inconvenience. Retain receipts and
failed parts in order to receive
compensation for warranty repairs
reimbursable due to these
situations.
If you are in a situation where you
are significantly inconvenienced and
it is necessary to have repairs
performed by other than a Cadillac
dealer and you believe the repairs
are covered by emission warranties,
take the replaced parts and your
receipt to a Cadillac dealer for
reimbursement consideration. This
applies to both the Federal
Emission Defect Warranty and
Federal Emission Performance
Warranty.
Receipts and records covering the
performance of regular maintenance
or other repairs (such as those
outlined earlier) should be retained
in the event questions arise
concerning maintenance. These
receipts and records should be
transferred to each subsequent
owner. GM will not deny warranty
coverage solely on the absence of
maintenance records. However, GM
may deny a warranty claim if a
failure to perform scheduled
maintenance resulted in the failure
of a warranty part.
Claims Procedure
As with the other warranties
covered in this booklet, take your
vehicle to any authorized Cadillac
dealer facility to obtain service
under the emission warranty. This
should be done as soon as possible
after failing an EPA-approved I/M
test or a California smog check test,
or at any time you suspect a defect
in a part.
Those repairs qualifying under the
warranty will be performed by any
Cadillac dealer at no charge.
Repairs which do not qualify will be
charged to you. You will be notified
as to whether or not the repair
qualifies under the warranty within a
reasonable time, not to exceed
30 days after receipt of the vehicle
by the dealer, or within the time
period required by local or state law.