maintenance CADILLAC XT5 2017 1.G Warranty Guide

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-9659150) - 2017 - CRC - 5/24/16
2017 Cadillac Limited Warranty andOwner Assistance Information
Important Message to
Owners... . . . . . . . . . . . . . . . . . . . . . . . 1
Cadillac’s Commitment . . . . . . . . . . 1
Owner Assistance . . . . . . . . . . . . . . . 1
Cadillac Participation in an Alternative Dispute Resolution
Program . . . . . . . . . . . . . . . . . . . . . . . 1
Warranty Service– United States,
Canada and Mexico . . . . . . . . . . . 1
Warranty Coverage at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . 2
New Vehicle Limited Warranty . . . 2
Emission Control System Warranty . . . . . . . . . . . . . . . . . . . . . . . 2
New Vehicle Limited Warranty . . .3
What Is Covered . . . . . . . . . . . . . . . . 3
What Is Not Covered . . . . . . . . . . . . 7
CT6 Hybrid Warranty . . . . . . . . . . . 11
What Is Covered . . . . . . . . . . . . . . . 11
Cadillac CT6 Hybrid Coverage . . . . . . . . . . . . . . . . . . . . 12
What Is Not Covered . . . . . . . . . . 12 Things to Know About the New
Vehicle Limited Warranty . . . . 13
Warranty Repairs –Component
Exchanges . . . . . . . . . . . . . . . . . . . 13
Warranty Repairs –Recycled
Materials . . . . . . . . . . . . . . . . . . . . . 13
Tire Service . . . . . . . . . . . . . . . . . . . . 13
Aftermarket Engine Performance Enhancement
Products and Modifications . . . 13
After-Manufacture “Rustproofing” . . . . . . . . . . . . . . . . 14
Paint, Trim, and Appearance Items . . . . . . . . . . . . . . . . . . . . . . . . . 14
Vehicle Operation and Care . . . 14
Maintenance and Warranty Service Records . . . . . . . . . . . . . . 14
Chemical Paint Spotting . . . . . . . 14
Warranty Coverage –
Extensions . . . . . . . . . . . . . . . . . . . 15
Warranty Service —Foreign
Countries . . . . . . . . . . . . . . . . . . . . . 15
Permanent Relocation . . . . . . . . . 15
Original Equipment Alterations . . . . . . . . . . . . . . . . . . . . 15 Recreation Vehicle and Special
Body or Equipment
Alterations . . . . . . . . . . . . . . . . . . . . 16
Pre-Delivery Service . . . . . . . . . . . 16
Production Changes . . . . . . . . . . . 16
Noise Emissions Warranty for Light Duty Trucks Over
10,000 Lbs Gross Vehicle
Weight
Rating (GVWR) Only . . . . . . . . . . 17
Emission Control Systems Warranty . . . . . . . . . . . . . . . . . . . . . . 18
What Is Covered . . . . . . . . . . . . . . . 18
How to Determine the Applicable Emissions Control
System Warranty . . . . . . . . . . . . . 18
Federal Emission Control System Warranty . . . . . . . . . . . . . 18
California Emission Control System Warranty . . . . . . . . . . . . . 19
Emission Warranty Parts List . . .22
Replacement Parts . . . . . . . . . . . . 25
Maintenance and Repairs . . . . . . 26
Claims Procedure . . . . . . . . . . . . . . 26

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-9659150) - 2017 - CRC - 5/24/16
New Vehicle Limited Warranty 3
GM will provide for repairs to the
vehicle during the warranty period in
accordance with the following terms,
conditions, and limitations.
What Is Covered
Warranty Applies
This warranty is for GM vehicles
registered in the United States and
normally operated in the United
States or Canada, and is provided
to the original and any subsequent
owners of the vehicle during the
warranty period.
Repairs Covered
The warranty covers repairs to
correct any vehicle defect, not slight
noise, vibrations, or other normal
characteristics of the vehicle due to
materials or workmanship occurring
during the warranty period. Needed
repairs will be performed using new,
remanufactured, or refurbished
parts.
No Charge
Warranty repairs, including towing,
parts, and labor, will be made at no
charge.Obtaining Repairs
To obtain warranty repairs, take the
vehicle to a Cadillac dealer facility
within the warranty period and
request the needed repairs.
Reasonable time must be allowed
for the dealer to perform necessary
repairs.
Warranty Period
The warranty period for all
coverages begins on the date the
vehicle is first delivered or put in
use and ends at the expiration of
the coverage period.
Bumper-to-Bumper Coverage
The complete vehicle is covered for
4 years or 50,000 miles, whichever
comes first, except for other
coverages listed here under
“What
Is Covered” and those items listed
under “What Is Not Covered” later in
this section.
Powertrain Coverage
The powertrain is covered for
6 years or 70,000 miles, whichever
comes first, except for other
coverages listed here under “WhatIs Covered”
and those items listed
under “What Is Not Covered” later in
this section.
Engine Coverage includes: All
internally lubricated parts, engine oil
cooling hoses and lines. Also
included are all actuators and
electrical components internal to the
engine (e.g., Active Fuel
Management Valve Lifter Oil
Manifold) cylinder head, block,
timing gears, timing chain, timing
cover, oil pump/oil pump housing,
OHC carriers, valve covers, oil pan,
seals, gaskets, manifolds, flywheel,
water pump, harmonic balancer,
engine mount, turbocharger, and
supercharger. Timing belts, and
other associated components
required in the timing belt service
replacement procedure are covered
until the first scheduled
maintenance interval.
Exclusions: Excluded from the
powertrain coverage are sensors,
wiring, connectors, engine radiator,
coolant hoses, coolant, and heater
core. Coverage on the engine
cooling system begins at the inlet to
the water pump and ends with the

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-9659150) - 2017 - CRC - 5/24/16
8 New Vehicle Limited Warranty
when stuck in mud or snow, tire
chains, racing, improper mounting
or dismounting, misuse, negligence,
alteration, improper repair, accident,
collision, fire, vandalism,
or misapplication is not covered.
Damage to wheels or tire sidewalls
caused by automatic car washes or
cleaning agents is not covered.
Damage Due to Accident, Misuse,
or Alteration
The New Vehicle Limited Warranty
does not cover damage caused as
the result of any of the following:
.Collision, fire, theft, freezing,
vandalism, riot, explosion,
or objects striking the vehicle
. Misuse of the vehicle such as
driving over curbs, overloading,
racing, or other competition.
Proper vehicle use is discussed
in the owner manual.
. Alteration, modification,
or tampering to the vehicle,
including, but not limited to the
body, chassis, powertrain, driveline, software, or other
components after final assembly
by GM.
. Coverages do not apply if the
odometer has been
disconnected, its reading has
been altered, or mileage cannot
be determined.
. Installation of non-GM (General
Motors) parts
. Water or fluid contamination
. Damage resulting from hail,
floods, windstorms, lightning,
and other environmental
conditions
. Alteration of glass parts by
application of tinting films
Important: This warranty is void on
vehicles currently or previously titled
as salvaged, scrapped, junked,
or otherwise considered a total loss. Damage or Corrosion Due to
Environment, Chemical
Treatments, or Aftermarket
Products
Damage caused by airborne fallout,
rail dust, salt from sea air, salt or
other materials used to control road
conditions, chemicals, tree sap,
stones, hail, earthquake, water or
flood, windstorm, lightning, the
application of chemicals or sealants
subsequent to manufacture, etc., is
not covered. See
“Chemical Paint
Spotting” underThings to Know
About the New Vehicle Limited
Warranty 013.
Damage Due to Insufficient or
Improper Maintenance
Damage caused by failure to follow
the recommended maintenance
schedule intervals and/or failure to
use or maintain proper fluids,
or maintain fluids between
recommended maintenance
intervals, fuel, lubricants,
or refrigerants recommended in the
owner manual is not covered.

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-9659150) - 2017 - CRC - 5/24/16
10 New Vehicle Limited Warranty
Maintenance
All vehicles require periodic
maintenance. Maintenance
services, such as those detailed in
the owner manual are the owner's
expense. Vehicle lubrication,
cleaning, or polishing are not
covered. Failure of or damage to
components requiring replacement
or repair due to vehicle use, wear,
exposure, or lack of maintenance is
not covered.
Items such as:
.Audio System Cleaning
. Brake Pads/Linings
. Clutch Linings
. Coolants and Fluids
. Filters
. Keyless Entry (or other remote
transmitter/receiver batteries)*
. Limited Slip Rear Axle Service
. Tire Rotation
. Wheel Alignment/Balance**
. Wiper Inserts are covered up to the first
maintenance inspection period
outlined in the owner manual. Any
replacement at the time of,
or beyond the maintenance
inspection period is considered
maintenance, and is not covered as
part of the New Vehicle Limited
Warranty. The New Vehicle Limited
Warranty only covers components
when replacement or repair of these
components is the result of a defect
in material or workmanship.
* Consumable battery covered up to
12 months only.
** Maintenance items after
7,500 miles.
Extra Expenses
Economic loss or extra expense is
not covered.
Examples include:
.
Inconvenience
. Lodging, meals, or other travel
costs
. Loss of vehicle use
. Payment for loss of time or pay .
State or local taxes required on
warranty repairs
. Storage
While extra expenses are not
covered by the New Vehicle Limited
Warranty, Cadillac does provide
many additional customer benefits,
such as Cadillac Owner Benefits.
See your owner manual.
Other Terms : This warranty gives
you specific legal rights and you
may also have other rights which
vary from state to state.
GM does not authorize any person
to create for it any other obligation
or liability in connection with these
vehicles. Any implied warranty of
merchantability or fitness for a
particular purpose applicable to
this vehicle is limited in duration
to the duration of this written
warranty. Performance of repairs
and needed adjustments is the
exclusive remedy under this
written warranty or any implied
warranty. GM shall not be liable
for incidental or consequential
damages, such as, but not limited
to, lost wages or vehicle rental

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-9659150) - 2017 - CRC - 5/24/16
New Vehicle Limited Warranty 11
expenses, resulting from breach
of this written warranty or any
implied warranty.*
* Some states do not allow
limitations on how long an implied
warranty will last or the exclusion or
limitation of incidental or
consequential damages, so the
above limitations or exclusions may
not apply to you.
CT6 Hybrid Warranty
For vehicles sold in the United
States, in addition to the
Bumper-to-Bumper Coverage
described previously, General
Motors will warrant certain CT6
Hybrid components for each
Cadillac CT6 hybrid for 8 years or
100,000 miles (160 000 kilometers),
whichever comes first, from the
original in-service date of the
vehicle, against warrantable repairs
to the specific hybrid components of
the vehicle.
For vehicles sold in Canada, in
addition to the Base Warranty
Coverage described in the GM
Canadian Cadillac CT6 Hybrid
Limited Warranty, Maintenance andOwner Assistance booklet, General
Motors of Canada Company will
warrant certain CT6 Hybrid
components for 8 years or
100,000 miles (160,000 kilometers),
whichever comes first, from the
original in-service date of the
vehicle, against warrantable repairs
to the specific hybrid components of
the vehicle.
This warranty is for Cadillac CT6
Hybrid vehicles registered and
normally operated in the United
States or Canada, respectively. In
addition to the initial owner of the
vehicle, the coverage described in
this hybrid warranty is transferable
at no cost to any subsequent
person(s) who assumes ownership
of the vehicle within the
above-described 8 years or
100,000 miles (160 000 kilometers)
term. No deductibles are associated
with this hybrid warranty.
This hybrid component warranty is
in addition to the express conditions
and warranties described previously.
The coverage and benefits
described under
“New Vehicle Limited Warranty”
are not extended
or altered because of this special
hybrid component warranty.
What Is Covered
This hybrid warranty covers repairs
to correct any hybrid component
defect related to materials or
workmanship occurring during the
8 year or 100,000 miles
(160 000 kilometers) term for the
following:
Towing
During the 8 year or 100,000 miles
(160 000 kilometers) hybrid warranty
period, towing is covered to the
nearest Cadillac servicing dealer if
your vehicle cannot be driven
because of a warranted CT6 Hybrid
specific defect. Contact the Cadillac
Roadside Assistance Center for
towing. Refer to the owner manual
for details.

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-9659150) - 2017 - CRC - 5/24/16
12 New Vehicle Limited Warranty
Cadillac CT6 Hybrid Coverage
Propulsion Battery Warranty
Policy
Like all batteries, the amount of
energy that the high-voltage
“propulsion”battery can store will
decrease with time and miles
driven. Gradual loss of battery
capacity is NOT covered under the
New Vehicle Limited Warranty.
Depending on use, the high-voltage
battery may experience as much as
40% capacity reduction over the
warranty period. See your owner
manual for important tips on how to
maximize the life and capacity of the
high-voltage battery. To avoid losing
warranty coverage for the battery,
follow the guidelines for proper
battery maintenance when the
vehicle is not driven, or when the
vehicle is stored for an extended
period of time.
Hybrid Battery
Battery and Internal Components,
Modules, and Fan Repair
If possible, components will be
repaired or replaced, and the
original battery will be returned to
the vehicle.
Replace (If Necessary)
Under warranty, the high voltage
battery will be replaced with either a
new or factory reconditioned high
voltage battery with an energy
capacity (kWh storage) level at or
above that of the original battery
prior to the failure.
Your CT6 Hybrid battery warranty
replacement may not return your
vehicle as an
“as new”condition,
but it will make your CT6 Hybrid
fully operational appropriate to its
age and mileage.
Electric Propulsion Components
High Voltage Wiring, Hybrid
Powertrain and Battery Control
Modules, E-Compressor, Traction
Power Inverter Module (TPIM),
Accessory Power Module (APM),
and Electric Propulsion On-Board
Charger. Brakes
Brake Modulator Assembly
Electric Drive Unit
Electric drive unit assembly and
internal components, including the
transmission fluid pump,
transmission fluid pump controller,
electric motor, and 3-phase cables.
What Is Not Covered
In addition to the
”What is Not
Covered“ section previously, the
CT6 Hybrid warranty does not cover
the following items:
Wear Items
Wear items, such as brake linings,
are not covered in the CT6 Hybrid
warranty.
Improper Storage
High-voltage battery replacement
due to improper vehicle storage.
Refer to the owner manual for the
proper ways your vehicle’ s battery
must be maintained if the vehicle is
not driven, or if it is stored for an
extended period of time.

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-9659150) - 2017 - CRC - 5/24/16
14 Things to Know About the New Vehicle Limited Warranty
products or modifications may not
be covered under your vehicle
warranty.
After-Manufacture
“Rustproofing”
Your vehicle was designed and built
to resist corrosion. Application of
additional rust-inhibiting materials is
neither necessary nor required
under the Sheet Metal Coverage.
Cadillac makes no
recommendations concerning the
usefulness or value of such
products.
Application of after-manufacture
rustproofing products may create an
environment which reduces the
corrosion resistance built into your
vehicle. Repairs to correct damage
caused by such applications are not
covered under your New Vehicle
Limited Warranty.
Paint, Trim, and Appearance
Items
Defects in paint, trim, upholstery,
or other appearance items are
normally corrected during new
vehicle preparation. If you find anypaint or appearance concerns,
advise your dealer as soon as
possible. Your owner manual has
instructions regarding the care of
these items.
Vehicle Operation and Care
Considering the investment you
have made in your Cadillac, we
know you will want to operate and
maintain it properly. We urge you to
follow the maintenance instructions
in your owner manual.
If you have questions on how to
keep your vehicle in good working
condition, see your Cadillac dealer,
the place many customers choose
to have their maintenance work
done. You can rely on your Cadillac
dealer to use the proper parts and
repair practices.
Maintenance and Warranty
Service Records
Retain receipts covering
performance of regular
maintenance. Receipts can be very
important if a question arises as to
whether a malfunction is caused by
lack of maintenance or a defect in
material or workmanship.
A
“Maintenance Record” is provided
in the maintenance schedule
section of the owner manual for
recording services performed.
The servicing dealer can provide a
copy of any warranty repairs for
your records.
Chemical Paint Spotting
Some weather and atmospheric
conditions can create a chemical
fallout. Airborne pollutants can fall
upon and adhere to painted
surfaces on your vehicle. This
damage can take two forms:
blotchy, ring-shaped discolorations,
and/or small irregular dark spots
etched into the paint surface.
Although no defect in the factory
applied paint causes this, Cadillac
will repair, at no charge to the
owner, the painted surfaces of new
vehicles damaged by this fallout
condition within 12 months or
12,000 miles of purchase, whichever
comes first.

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-9659150) - 2017 - CRC - 5/24/16
Emission Control Systems Warranty 19
conform with those regulations
during the emission warranty
period.
Emission-related defects in the
genuine GM parts listed under the
Emission Warranty Parts List,
including related diagnostic costs,
parts, and labor are covered by this
warranty.
Federal Emission Performance
Warranty
Some states and/or local
jurisdictions have established
periodic vehicle Inspection and
Maintenance (I/M) programs to
encourage proper maintenance of
your vehicle. If an EPA-approved I/
M program is enforced in your area,
you may also be eligible for
Emission Performance Warranty
coverage when all three of the
following conditions are met:
. The vehicle has been
maintained and operated in
accordance with the instructions
for proper maintenance and use
set forth in the owner manual
supplied with your vehicle. .
The vehicle fails an
EPA-approved I/M test during
the emission warranty period.
. The failure results, or will result,
in the owner of the vehicle
having to bear a penalty or other
sanctions, including the denial of
the right to use the vehicle,
under local, state, or federal law.
GM warrants that your Cadillac
dealer will replace, repair, or adjust
to Cadillac specifications, at no
charge to you, any of the parts listed
under Emission Warranty Parts List
0 22, which may be necessary to
conform to the applicable emission
standards. Non-Cadillac parts
labeled “Certified to EPA Standards”
are covered by the Federal
Emission Performance Warranty.
California Emission Control
System Warranty
This section outlines the emission
warranty that Cadillac provides for
your vehicle in accordance with the
California Air Resources Board.
Defects in material or workmanship
in Cadillac emission parts may also be covered under the New Vehicle
Limited Warranty
Bumper-to-Bumper coverage.
This warranty applies if your vehicle
meets both of the following
requirements:
.
Your vehicle is registered in
California or other states
adopting California emission
and warranty regulations.*
. Your vehicle is certified for sale
in California as indicated on the
vehicle's emission control
information label.
* Important: Connecticut,
Delaware, Maine, Maryland,
Massachusetts, New Jersey, New
York, Oregon, Pennsylvania, Rhode
Island, Vermont, and Washington
have California Emissions Warranty
coverage.
California Partial Zero Emission
Vehicles (PZEV) have extended
coverage on all emission-related
parts.
Important: California, Connecticut,
Maine, Maryland, Massachusetts,
New Jersey, New York, Rhode

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-9659150) - 2017 - CRC - 5/24/16
20 Emission Control Systems Warranty
Island, and Vermont have PZEV
Emission Warranty Coverage.
(Oregon has PZEV Hybrid battery
10 years/150,000 mile
coverage only).
Your Rights and Obligations (For
Vehicles Subject to California
Exhaust Emission Standards)
The California Air Resources Board
and General Motors are pleased to
explain the emission control system
warranty on your vehicle. In
California, new motor vehicles must
be designed, built, and equipped to
meet the state's stringent anti-smog
standards. Cadillac must warrant
the emission control system on your
vehicle for the periods of time and
mileage listed provided there has
been no abuse, neglect, or improper
maintenance of your vehicle. Your
vehicle's emission control system
may include parts such as the fuel
injection system, ignition system,
catalytic converter, and engine
computer. Also included are hoses,
belts, connectors, and other
emission-related assemblies.Where a warrantable condition
exists, Cadillac will repair your
vehicle at no cost to you including
diagnosis, parts, and labor.
California Emission Defect and
Emission Performance Warranty
Coverage
For cars and trucks with light duty or
medium duty emissions:
.
For 3 years or 50,000 miles,
whichever comes first:
‐If your vehicle fails a smog
check inspection, Cadillac will
make all necessary repairs
and adjustments to ensure
that your vehicle passes the
inspection. This is your
Emission Control System
Performance Warranty.
‐ If any emission-related part on
your vehicle is defective,
Cadillac will repair or replace
it. This is your Short-term
Emission Control Systems
Defects Warranty. .
For 7 years or 70,000 miles,
whichever comes first:
‐If an emission-related part
listed in this booklet specially
noted with coverage for
7 years or 70,000 miles is
defective, Cadillac will repair
or replace it. This is your
Long-term Emission Control
System Defects Warranty.
. For 8 years or 80,000 miles,
whichever comes first:
‐If the catalytic converter,
vehicle/powertrain control
module, transmission control
module, or other onboard
emissions diagnostic device,
including emissions-related
software, is found to be
defective, Cadillac will repair
or replace it under the Federal
Emission Control System
Warranty.

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-9659150) - 2017 - CRC - 5/24/16
Emission Control Systems Warranty 21
.For 15 years or 150,000 miles,
whichever comes first for a
Partial Zero Emission
Vehicle (PZEV):
‐If any emission-related part*
listed in this booklet is
defective, Cadillac will repair
or replace it. This is your
(PZEV) Emission Control
System Defects Warranty.
* PZEV Hybrid Batteries and Hybrid
A/C Compressors are covered for
10 years or 150,000 miles,
whichever comes first.
Any authorized Cadillac dealer will,
as necessary under these
warranties, replace, repair, or adjust
to GM specifications any genuine
GM parts that affect emissions.
The applicable warranty period shall
begin on the date the vehicle is
delivered to the first retail purchaser or, if the vehicle is first placed in
service as a demonstrator or
company vehicle prior to sale at
retail, on the date the vehicle is
placed in such service.
Owner's Warranty Responsibilities
As the vehicle owner, you are
responsible for the performance of
the scheduled maintenance listed in
your owner manual. GM
recommends that you retain all
maintenance receipts for your
vehicle, but GM cannot deny
warranty coverage solely for the
lack of receipts or for your failure to
ensure the performance of all
scheduled maintenance.
You are responsible for presenting
your vehicle to a GM dealer selling
your vehicle line as soon as a
problem exists. The warranted
repairs should be completed in a
reasonable amount of time, not to
exceed 30 days.
As the vehicle owner, you should
also be aware that GM may deny
warranty coverage if your vehicle or
a part has failed due to abuse,
neglect, improper or insufficient
maintenance, or modifications not
approved by GM.
If you have any questions regarding
your rights and responsibilities
under these warranties, you should
contact the Customer Assistance
Center at 1-800-458-8006, or in
California, write to:
State of California Air Resources
Board
Mobile Source Operations Division
P.O. Box 8001
El Monte, CA 91731-2990