ESP CADILLAC XT5 2022 Service Manual
[x] Cancel search | Manufacturer: CADILLAC, Model Year: 2022, Model line: XT5, Model: CADILLAC XT5 2022Pages: 432, PDF Size: 8.72 MB
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Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15227431) - 2022 - CRC - 8/11/21
350 VEHICLE CARE
Warning (Continued)
used on a vehicle without the
proper amount of clearance can
cause damage to the brakes,
suspension, or other vehicle parts.
The area damaged by the tire
chains could cause loss of control
and a crash. Use another type of
traction device only if its
manufacturer recommends it for
the vehicle's tire size combination
and road conditions. Follow that
manufacturer's instructions. To
avoid vehicle damage, drive slow
and readjust or remove the traction
device if it contacts the vehicle. Do
not spin the wheels. If traction
devices are used, install them on
the front tires.
Caution
If the vehicle is equipped with a tire
size other than 235/55R20, use tire
chains only where legal and only
when necessary. Use low profile
chains that add no more than(Continued)
Caution (Continued)
12 mm thickness to the tire tread
and inner sidewall. Use chains that
are the proper size for the tires.
Install them on the tires of the
front axle. Do not use chains on the
tires of the rear axle. Tighten them
as tightly as possible with the ends
securely fastened. Drive slowly and
follow the chain manufacturer's
instructions. If the chains contact
the vehicle, stop and retighten
them. If the contact continues, slow
down until it stops. Driving too fast
or spinning the wheels with chains
on will damage the vehicle.
If a Tire Goes Flat
It is unusual for a tire to blow out
while driving, especially if the tires are
maintained properly. See Tires0330.
If air goes out of a tire, it is much
more likely to leak out slowly. But if
there is ever a blowout, here are a few
tips about what to expect and what
to do: If a front tire fails, the flat tire creates
a drag that pulls the vehicle toward
that side. Take your foot off the
accelerator pedal and grip the steering
wheel firmly. Steer to maintain lane
position, and then gently brake to a
stop, well off the road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and may
require the same correction as used in
a skid. Stop pressing the accelerator
pedal and steer to straighten the
vehicle. It may be very bumpy and
noisy. Gently brake to a stop, well off
the road, if possible.
{Warning
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has been
driven on while severely
underinflated or flat may cause a
blowout and a serious crash. Never
attempt to re-inflate a tire that has
been driven on while severely
underinflated or flat. Have your
(Continued)
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Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15227431) - 2022 - CRC - 8/11/21
VEHICLE CARE 359
3. Pull up on the handle to lift theload floor. Use the hook to hold the
load floor open. See Rear Storage
0 89.
4. Turn the wing nut (4)
counterclockwise to remove the
jack (1), wheel wrench (2), and
strap (3). Place the jack and tools
near the tire being changed.
5. Remove the nut retaining thespare tire.
6. Remove the spare tire and place it next to the tire being changed.
Removing the Flat Tire and
Installing the Spare Tire
1. Do a safety check beforeproceeding. See If a Tire Goes Flat
0 350.
2. Turn the wheel wrench
counterclockwise to loosen all the
wheel nuts, but do not remove
them yet.
{Warning
Getting under a vehicle when it is
lifted on a jack is dangerous. If the
vehicle slips off the jack, you could
be badly injured or killed. Never get
under a vehicle when it is
supported only by a jack.
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Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15227431) - 2022 - CRC - 8/11/21
364 VEHICLE CARE
When using a compact spare tire, the
AWD (if equipped), ABS, and Traction
Control systems may engage until the
spare tire is recognized by the vehicle,
especially on slippery roads. Adjust
driving to reduce possible wheel slip.
Caution
When the compact spare is
installed, do not take the vehicle
through an automatic car wash
with guide rails. The compact spare
can get caught on the rails which
can damage the tire, wheel, and
other parts of the vehicle.
Do not use the compact spare on
other vehicles.
Do not mix the compact spare tire or
wheel with other wheels or tires. They
will not fit. Keep the spare tire and its
wheel together.
Caution
Tire chains will not fit the compact
spare. Using them can damage the
vehicle and the chains. Do not use
tire chains on the compact spare.
Jump Starting
Jump Starting - North
America
For more information about the
vehicle battery, see Battery - North
America 0316.
If the battery has run down, try to use
another vehicle and some jumper
cables to start your vehicle. Be sure to
use the following steps to do it safely.
{Warning
WARNING: Battery posts,
terminals and related accessories
can expose you to chemicals
including lead and lead compounds,
which are known to the State of
California to cause cancer and birth
defects or other reproductive harm.
Wash hands after handling. For
more information go to
www.P65Warnings.ca.gov.
See the warning on the back cover.
{Warning
Batteries can hurt you. They can be
dangerous because:
.They contain acid that can
burn you.
.They contain gas that can
explode or ignite.
.They contain enough electricity
to burn you.
If you do not follow these steps
exactly, some or all of these things
can hurt you.
Caution
Ignoring these steps could result in
costly damage to the vehicle that
would not be covered by the vehicle
warranty. Trying to start the vehicle
by pushing or pulling it will not
work, and it could damage the
vehicle.
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Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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VEHICLE CARE 377
Instrument Panel, Leather, Vinyl,
Other Plastic Surfaces, Low
Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Use a soft
microfiber cloth dampened with water
to remove dust and loose dirt. For a
more thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap and water solution.
Caution
Soaking or saturating leather,
especially perforated leather, as well
as other interior surfaces, may
cause permanent damage. Wipe
excess moisture from these surfaces
after cleaning and allow them to
dry naturally. Never use heat,
steam, or spot removers. Do not use
liquids that contain alcohol or
solvents on leather seats. Do not
use cleaners that contain silicone or
wax-based products. Cleaners(Continued)
Caution (Continued)
containing these solvents can
permanently change the appearance
and feel of leather or soft trim, and
are not recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic
or painted surface in the vehicle,
blot immediately and clean with a
soft cloth dampened with a mild
soap solution. Damage caused by
air fresheners would not be covered
by the vehicle warranty.
Cargo Cover and
Convenience Net
If equipped, wash with warm water
and mild detergent. Do not use
chlorine bleach. Rinse with cold water,
and then dry completely.
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they might
not be able to provide adequate
protection. Clean and rinse seat belt
webbing only with mild soap and
lukewarm water. Allow the webbing
to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or is
not properly installed, it can
interfere with the pedals.
Interference with the pedals can (Continued)
Page 380 of 432

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15227431) - 2022 - CRC - 8/11/21
SERVICE AND MAINTENANCE 379
Service and
Maintenance
General Information
General Information . . . . . . . . . . . . . 379
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . 380
Special Application Services
Special Application Services . . . . . 386
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . . . . . . . 386
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . 389
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
Maintenance Records
Maintenance Records . . . . . . . . . . . . 392
General Information
Your vehicle is an important
investment. This section describes the
required maintenance for the vehicle.
Follow this schedule to help protect
against major repair expenses
resulting from neglect or inadequate
maintenance. It may also help to
maintain the value of the vehicle if it
is sold. It is the responsibility of the
owner to have all required
maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up-to-date tools and equipment for
fast and accurate diagnostics. Many
dealers have extended evening and
Saturday hours, courtesy
transportation, and online scheduling
to assist with service needs.
Your dealer recognizes the importance
of providing competitively priced
maintenance and repair services. With
trained technicians, the dealer is the
place for routine maintenance such as
oil changes and tire rotations and additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered by
the vehicle warranty. Maintenance
intervals, checks, inspections,
recommended fluids, and lubricants
are important to keep the vehicle in
good working condition.
Do not have chemical flushes that
are not approved by GM performed
on the vehicle. The use of flushes,
solvents, cleaners, or lubricants that
are not approved by GM could
damage the vehicle, requiring
expensive repairs that are not
covered by the vehicle warranty.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
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Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15227431) - 2022 - CRC - 8/11/21
CUSTOMER INFORMATION 397
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 397
Customer Assistance Offices . . . . 399
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 399
Online Owner Center . . . . . . . . . . . . . 400
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 400
Roadside Service . . . . . . . . . . . . . . . . . 401
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 402
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 403
Collision Damage Repair . . . . . . . . . 404
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 406
Radio Frequency Statement . . . . . 406
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 407
Reporting Safety Defects to the Canadian Government . . . . . . . . . 407
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . 407
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 408
Event Data Recorders . . . . . . . . . . . . 408
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Infotainment System . . . . . . . . . . . . . 409
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
STEP TWO : If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without
Page 402 of 432

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15227431) - 2022 - CRC - 8/11/21
CUSTOMER INFORMATION 401
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.
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402 CUSTOMER INFORMATION
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped
service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.Impound towing caused by violation
of any laws
.Legal fines
.Mounting, dismounting, or changing
of snow tires, chains, or other
traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel delivery: Reimbursement is up
to 7 liters. Diesel fuel delivery may
be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received, the
Roadside Service advisor will help
you make arrangements and explain
how to receive payment. Items
considered are hotel, meals, and rental car or a vehicle being
delivered back to the customer, up
to 800 km.
.Alternative Service:
If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the warranty
are the owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment and
advising the service consultant of
your transportation needs, your dealer
can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
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Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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CUSTOMER INFORMATION 403
can be scheduled for service, unless,
of course, the problem is safety
related. If it is, please call your
dealership, let them know this, and
ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are urged
to do so as early in the work day as
possible to allow for same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada), Federal
Emission, Extended Powertrain or
Electric specific warranties in both the
U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.Courtesy Transportation is not a part
of the New Vehicle Limited Warranty.
A separate manual entitled
“Limited
Warranty and Owner Assistance
Information ”furnished with each new
vehicle provides detailed warranty
coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your dealer
may offer the following transportation
options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable time
and distance parameters of your
dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be supported
by original receipts and within the
maximum amount allowed by GM.
If U.S. customers arrange their own
transportation, limited reimbursement for reasonable fuel expenses may be
available. Claim amounts should
reflect actual costs and be supported
by original receipts. See your dealer
for information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed rental
agreement and meet state/provincial,
local, and rental vehicle provider
requirements. Requirements vary and
may include minimum age
requirements, insurance coverage,
credit card, etc. Additional fees such
as fuel, rental vehicle insurance, taxes,
levies, usage fees, excessive mileage,
or rental usage beyond the completion
of the repair are also your
responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
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408 CUSTOMER INFORMATION
In other Central America and
Caribbean Countries, call
52-555-901-2369.
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For example,
the vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle or to help GM improve
safety or features. Some modules may
also store data about how the vehicle
is operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.
Cybersecurity
GM collects information about the use
of your vehicle including operational
and safety related information. We
collect this information to provide,
evaluate, improve, and troubleshoot
our products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic access
or control is important to GM. GM
maintains appropriate security
standards, practices, guidelines and
controls aimed at defending the
vehicle and the vehicle service
ecosystem against unauthorized
electronic access, detecting possible
malicious activity in related networks,
and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner.
Security incidents could impact your
safety or compromise your private
data. To minimize security risks,
please do not connect your vehicle
electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such
as Bluetooth, WIFI or similartechnology). In the event you suspect
any security incident impacting your
data or the safe operation of your
vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an event
data recorder (EDR). The main
purpose of an EDR is to record, in
certain crash or near crash-like
situations, such as an air bag
deployment or hitting a road obstacle,
data that will assist in understanding
how a vehicle’s systems performed.
The EDR is designed to record data
related to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The EDR
in this vehicle is designed to record
such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver and
passenger safety belts were buckled/
fastened;
.How far (if at all) the driver was
depressing the accelerator and/or
brake pedal; and,