infotainment CADILLAC XT6 2020 Owner's Guide

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
286 VEHICLE CARE
FusesUsage
F1 Body control module 6 Fuses
Usage
F2 Diagnostic link/ Central gateway
module
F3 Electric steering column lock
F4 –
F5 Logistics
F6 Heating, ventilation, and air conditioning
F7 Body control module 3
F8 –
F9 Right front heated seat
F10 Airbag/Seat belt
F11 –
F12 Amplifier 2
F13 Body control module 7
F14 Left front heated seat Fuses
Usage
F15 Instrument panel switch bank
F16 Sunroof
F17 Body control module 1
F18 Instrument cluster/ Head up display
F19 –
F20 Rear seat entertainment
F21 Body control module 4
F22 Infotainment/USB data/Aux jack
F23 Body control module 2
F24 USB charger/ Wireless charging
F25 Park assist/ Electronic shift
select
F26 CIM

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
CUSTOMER INFORMATION 349
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 349
Customer Assistance Offices . . . . 351
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 352
Online Owner Center . . . . . . . . . . . . . 352
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 352
Roadside Service . . . . . . . . . . . . . . . . . 353
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 355
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 355
Collision Damage Repair . . . . . . . . . 356
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 358
Radio Frequency Statement . . . . . 359
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 359
Reporting Safety Defects to the Canadian Government . . . . . . . . . 360 Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 360
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 361
Event Data Recorders . . . . . . . . . . . . 361
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Infotainment System . . . . . . . . . . . . . 362
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
358 CUSTOMER INFORMATION
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.Customer literature publications
available for purchase include owner’s
manuals, warranty manuals,
infotainment manuals, and portfolios.
Portfolios include an owner’s manual,
warranty manual, infotainment
manual, if applicable, and zip lock bag
or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
362 CUSTOMER INFORMATION
GM will not access these data or share
it with others except: with the consent
of the vehicle owner or, if the vehicle
is leased, with the consent of the
lessee; in response to an official
request by police or similar
government office; as part of GM's
defense of litigation through the
discovery process; or, as required by
law. Data that GM collects or receives
may also be used for GM research
needs or may be made available to
others for research purposes, where a
need is shown and the data is not tied
to a specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar
and has an active service plan,
additional data may be collected and
transmitted through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features,
including infotainment; and the
location and approximate GPS speedof the vehicle. Refer to the OnStar
Terms and Conditions and Privacy
Statement on the OnStar website.
See
OnStar Additional Information
0 365.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
ONSTAR 363
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 363
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 364
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 365
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. PressQtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
366 ONSTAR
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
370 CONNECTED SERVICES
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 370
Connections . . . . . . . . . . . . . . . . . . . . . . 371
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 372
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given,
then responds with “OnStar
ready,” then a tone.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
CONNECTED SERVICES 371
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
INDEX 375
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Connected ServicesConnections . . . . . . . . . . . . . . . . . . . . . . . 371
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 372
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 370
Connections Connected Services . . . . . . . . . . . . . . . 371
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Control of a Vehicle . . . . . . . . . . . . . . . . 166
Convenience Net . . . . . . . . . . . . . . . . . . . . 102
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 32
Coolant
Engine Temperature Gauge . . . . . . 117
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .153, 158
Cooling System . . . . . . . . . . . . . . . . . . . . . 269
Cornering Lamps . . . . . . . . . . . . . . . . . . . 149
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 149
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 203 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Cruise Control, Adaptive . . . . . . . . . . . 205
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Customer Assistance . . . . . . . . . . . . . . . 352 Customer Assistance (cont'd)
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Text Telephone (TTY) Users . . . . . 352
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 358
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 361
D
Damage Repair, Collision . . . . . . . . . . . 356
Danger, Warning, and Caution . . . . . . . . 3
Data Collection
Infotainment System . . . . . . . . . . . . . 362
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Data Recorders, Event . . . . . . . . . . . . . . 361
Daytime Running Lamps (DRL) . . . 147
Defensive Driving . . . . . . . . . . . . . . . . . . . 166
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 19
Diagnostics Connected Services . . . . . . . . . . . . . . . 372
Distracted Driving . . . . . . . . . . . . . . . . . . 165
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 149
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 128
Delayed Locking . . . . . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Door (cont'd)
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 19
Drive Belt Routing, Engine . . . . . . . . . 348
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . . . . . . 196
Driver Assistance Systems . . . . . . . . . 216
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 128
Driver Mode Control . . . . . . . . . . . . . . . . 202
Driver Mode Control Light . . . . . . . . . 126
Driving
Assistance Systems . . . . . . . . . . . . . . . 226
Better Fuel Economy . . . . . . . . . . . . . 165
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 244
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Hill and Mountain Roads . . . . . . . . 174
If the Vehicle is Stuck . . . . . . . . . . . . 176
Loss of Control . . . . . . . . . . . . . . . . . . . . 168
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Off-Road Recovery . . . . . . . . . . . . . . . . 168
Vehicle Load Limits . . . . . . . . . . . . . . 176
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 173
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 153

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
INDEX 377
G
Garage Door Opener . . . . . . . . . . . . . . . . 141Programming . . . . . . . . . . . . . . . . . . . . . . 141
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 279
Gauges Engine Coolant Temperature . . . . 117
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Speedometer . . . . . . . . . . . . . . . . . . . . . . 116
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 116
Trip Odometer . . . . . . . . . . . . . . . . . . . . 116
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . . . . 112
General Information
Service and Maintenance . . . . . . . . 332
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 259
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
H
Hazard Warning Flashers . . . . . . . . . . 148
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 42
Head-up Display . . . . . . . . . . . . . . . . . . . . 131
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 147 Headlamps (cont'd)
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . . . 147
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 147
High-Beam On Light . . . . . . . . . . . . . . 127
High/Low Beam Changer . . . . . . . . . 147
Lamps On Reminder . . . . . . . . . . . . . . 128
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Steering Wheel . . . . . . . . . . . . . . . . . . . . 105
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 34
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Heating . . . . . . . . . . . . . . . . . . . . . . . . .153, 158
High-Beam On Light . . . . . . . . . . . . . . . . 127
High-Speed Operation . . . . . . . . . . . . . . 298
Hill and Mountain Roads . . . . . . . . . . 174
Hill Start Assist (HSA) . . . . . . . . . . . . . 199
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
How to Wear Seat Belts Properly . . . 56
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .153, 158
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 180
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Indicator
Pedestrian Ahead . . . . . . . . . . . . . . . . . 124
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 124
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Information Publication Ordering . . . . . . . . . . . . . 358
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 152
Infotainment System . . . . . . . . . . . . . . . 362
Instrument Cluster . . . . . . . . . . . . . . . . . 113
Instrument Panel Overview . . . . . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . . . 34
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . 318
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . . . . 291
Lamps Cornering . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Daytime Running (DRL) . . . . . . . . . . 147
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149