media CADILLAC XT6 2020 Owner's Guide

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
276 VEHICLE CARE
Caution
If brake fluid is spilled on the
vehicle's painted surfaces, the paint
finish can be damaged. Immediately
wash off any painted surface.
Battery - North America
The original equipment battery is
maintenance free. Do not remove the
cap and do not add fluid.
Refer to the replacement number on
the original battery label when a new
battery is needed. For replacement of
the battery, see your dealer.
The vehicle has an Absorbed Glass
Mat (AGM) 12-volt battery.
Installation of a standard 12-volt
battery will result in reduced 12-volt
battery life.
When using a 12-volt battery charger
on the 12-volt AGM battery, some
chargers have an AGM battery setting
on the charger. If available, use the
AGM setting on the charger, to limit
charge voltage to 14.8 volts.Stop/Start System
This vehicle has a Stop/Start system
to shut off the engine to help
conserve fuel. See
Stop/Start System
0 182.
{Warning
WARNING: Battery posts,
terminals, and related accessories
contain lead and lead compounds,
chemicals known to the State of
California to cause cancer and birth
defects or other reproductive harm.
Batteries also contain other
chemicals known to the State of
California to cause cancer. WASH
HANDS AFTER HANDLING. For
more information go to
www.P65Warnings.ca.gov/
passenger-vehicle.
See California Proposition 65 Warning
0 259 and the back cover.
Vehicle Storage
{Warning
Batteries have acid that can burn
you and gas that can explode. You
can be badly hurt if you are not
careful. See Jump Starting - North
America 0318 for tips on working
around a battery without
getting hurt.
Infrequent Usage: Remove the black,
negative (−) cable from the battery to
keep the battery from running down.
Extended Storage: Remove the black,
negative (−) cable from the battery or
use a battery trickle charger.
Starter Switch Check
{Warning
When you are doing this inspection,
the vehicle could move suddenly.
If the vehicle moves, you or others
could be injured.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
VEHICLE CARE 277
1. Before starting this check, besure there is enough room
around the vehicle.
2. Apply both the parking brake and the regular brake.
Do not use the accelerator pedal,
and be ready to turn off the
engine immediately if it starts.
3. Try to start the engine in each gear. The vehicle should start
only in P (Park) or N (Neutral).
If the vehicle starts in any other
position, contact your dealer for
service.
Park Brake and P (Park)
Mechanism Check
{Warning
When you are doing this check, the
vehicle could begin to move. You or
others could be injured and
property could be damaged. Make
sure there is room in front of the
vehicle in case it begins to roll. Be
(Continued)
Warning (Continued)
ready to apply the regular brake at
once should the vehicle begin
to move.
Park on a fairly steep hill, with the
vehicle facing downhill. Keeping your
foot on the regular brake, set the
parking brake.
. To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
. To check the P (Park) mechanism's
holding ability: With the engine
running, shift to P (Park). Then
release the parking brake followed
by the regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should be
inspected for wear or cracking.
It is a good idea to clean or replace
the wiper blade assembly on a regular
basis or when worn. For proper
windshield wiper blade length and
type, see Maintenance Replacement
Parts 0344.
Caution
Allowing the wiper arm to touch
the windshield when no wiper blade
is installed could damage the
windshield. Any damage that occurs
would not be covered by the vehicle
warranty. Do not allow the wiper
arm to touch the windshield.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
VEHICLE CARE 279
may display messages, or they may
not work at all. See your dealer for
proper windshield replacement.
Acoustic Windshield
The vehicle is equipped with an
acoustic windshield. If the windshield
needs to be replaced be sure to get an
acoustic windshield so you will
continue to have the benefits an
acoustic windshield can provide.
Gas Strut(s)
This vehicle is equipped with gas
strut(s) to provide assistance in lifting
and holding open the hood/trunk/
liftgate system in full open position.
{Warning
If the gas struts that hold open the
hood, trunk, and/or liftgate fail, you
or others could be seriously injured.
Take the vehicle to your dealer for
service immediately. Visually
inspect the gas struts for signs of
wear, cracks, or other damage
periodically. Check to make sure the
hood/trunk/liftgate is held open
with enough force. If struts are
failing to hold the hood/trunk/
liftgate, do not operate. Have the
vehicle serviced.
Caution
Do not apply tape or hang any
objects from gas struts. Also do not
push down or pull on gas struts.
This may cause damage to the
vehicle.
See Maintenance Schedule 0333.
Hood

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
VEHICLE CARE 319
The jump start negative terminal (3)
and positive terminal (4) are on the
battery of the vehicle providing the
jump start.
The positive jump start connection for
the discharged battery is under a
cover. Remove the cover to expose the
terminal.1. Check the other vehicle. It must have a 12-volt battery with a
negative ground system.
Caution
If the other vehicle does not have a
12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Position the two vehicles so that they are not touching.
3. Set the parking brake firmly and put the transmission in P (Park).
See Shifting Into Park 0186.
Caution
If any accessories are left on or
plugged in during the jump starting
procedure, they could be damaged.
The repairs would not be covered
by the vehicle warranty. Whenever
possible, turn off or unplug all
accessories on either vehicle when
jump starting.
4. Turn the ignition off. Turn off all lights and accessories in both
vehicles, except the hazard
warning flashers if needed.
{Warning
An electric fan can start up even
when the engine is not running and
can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{Warning
Using a match near a battery can
cause battery gas to explode. People
have been hurt doing this, and
some have been blinded. Use a
flashlight if you need more light.
Battery fluid contains acid that can
burn you. Do not get it on you.
If you accidentally get it in your
eyes or on your skin, flush the place
with water and get medical help
immediately.
{Warning
Fans or other moving engine parts
can injure you badly. Keep your
hands away from moving parts
once the engine is running.
5. Connect one end of the red positive (+) cable to the remote
positive (+) terminal on the
discharged battery.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
322 VEHICLE CARE
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not be
covered by the vehicle warranty. Do
not tow the vehicle with all four
wheels on the ground.The vehicle is not designed to be
towed with all four wheels on the
ground. If the vehicle must be towed,
a dolly should be used. See the
following information on dolly towing.
Dolly Towing
Driving onto a Dolly
1. Park the vehicle on level ground in front of the dolly and turn the
vehicle off.
2. Make sure the parking brake is released.
3. Press and hold ENGINE START/ STOP with your foot off the
brake for five seconds. 4. Hold the brake pedal and press
the parking brake switch for
15 seconds until the service
parking brake light flashes.
5. While the service parking brake light is still flashing, remove
your foot from the brake pedal
and release the parking brake
switch.
6. Immediately press and release the parking brake switch again
while the service park brake light
is still flashing.
7. Start the vehicle and drive onto the dolly.
8. Place the vehicle in P (Park).
9. Turn off the vehicle.
10. Open the hood.
11. Exit the vehicle and secure the vehicle onto the dolly.
12. Disconnect the negative (–) terminal connector from the
12-volt battery.
13. Close the hood of the vehicle.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
328 VEHICLE CARE
the fluid. Contaminated fluid will
decrease the life of the transfer case
and/or axles and should be replaced.
Sheet Metal Damage
If the vehicle is damaged and requires
sheet metal repair or replacement,
make sure the body repair shop
applies anti-corrosion material to
parts repaired or replaced to restore
corrosion protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon and
attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregulardark spots etched into the paint
surface. See
“Finish Care”previously in
this section.
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils.
Newspapers or dark garments can
transfer color to the vehicle’s interior.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild soap
solution, immediately remove hand
lotions, sunscreen, and insect
repellent from all interior surfaces or
permanent damage may result.
Use cleaners specifically designed for
the surfaces being cleaned to prevent
permanent damage. Apply all cleaners
directly to the cleaning cloth. Do not
spray cleaners on any switches or
controls. Remove cleaners quickly.
Before using cleaners, read and follow
all safety instructions on the label.
While cleaning the interior, open the
doors and windows to get proper
ventilation. To prevent damage, do not clean the
interior using the following cleaners
or techniques:
.
Never use a razor or any other
sharp object to remove soil from
any interior surface.
. Never use a brush with stiff
bristles.
. Never rub any surface aggressively
or with too much pressure.
. Do not use laundry detergents or
dishwashing soaps with
degreasers. For liquid cleaners, use
approximately 20 drops per 3.8 L
(1 gal) of water. A concentrated
soap solution will create streaks
and attract dirt. Do not use
solutions that contain strong or
caustic soap.
. Do not heavily saturate the
upholstery when cleaning.
. Do not use solvents or cleaners
containing solvents.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
330 VEHICLE CARE
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or
solvents. Periodically hand wash the
microfiber cloth separately, using mild
soap. Do not use bleach or fabric
softener. Rinse thoroughly and air dry
before next use.
Caution
Do not attach a device with a
suction cup to the display. This may
cause damage and would not be
covered by the vehicle warranty.
Instrument Panel, Leather, Vinyl,
Other Plastic Surfaces, Low
Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth dampened
with water to remove dust and loose
dirt. For a more thorough cleaning,
use a soft microfiber cloth dampened
with a mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as well
as other interior surfaces, may
cause permanent damage. Wipe
excess moisture from these surfaces
after cleaning and allow them to
dry naturally. Never use heat,
steam, or spot removers. Do not use
cleaners that contain silicone or
wax-based products. Cleaners
containing these solvents can
permanently change the appearance
and feel of leather or soft trim, and
are not recommended.Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic
or painted surface in the vehicle,
blot immediately and clean with a
soft cloth dampened with a mild
soap solution. Damage caused by
air fresheners would not be covered
by the vehicle warranty.
Cargo Cover and
Convenience Net
If equipped, wash with warm water
and mild detergent. Do not use
chlorine bleach. Rinse with cold water,
and then dry completely.
Care of Seat Belts
Keep belts clean and dry.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
CUSTOMER INFORMATION 351
STEP THREE—Canadian Owners :
In the event that you do not feel your
concerns have been addressed after
following the procedure outlined in
Steps One and Two, General Motors of
Canada Company wants you to be
aware of its participation in a
no-charge mediation/arbitration
program. General Motors of Canada
Company has committed to binding
arbitration of owner disputes involving
factory-related vehicle service claims.
The program provides for the review
of the facts involved by an impartial
third party arbiter, and may include
an informal hearing before the arbiter.
The program is designed so that the
entire dispute settlement process,
from the time you file your complaint
to the final decision, should be
completed in about 70 days. We
believe our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge. For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the Cadillac Customer Care Centre,
1-888-446-2000, or write to:
General Motors Cadillac Customer
Care Centre
General Motors of Canada Company
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
Customer Assistance
Offices
Cadillac encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail Cadillac, the letter
should be addressed to:
United States and Puerto Rico
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text Telephone
devices (TTYs))
Roadside Service: 1-800-224-1400
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Company
Cadillac Customer Care Centre, Mail
Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-888-446-2000 (English/French)
Cadillac Roadside Service:
1-800-882-1112
Overseas
Contact the local General Motors
Business Unit.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
CUSTOMER INFORMATION 355
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment and
advising the service consultant of
your transportation needs, your dealer
can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service, unless,
of course, the problem is safety
related. If it is, please call your
dealership, let them know this, and
ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are urged
to do so as early in the work day as
possible to allow for same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada), extended
powertrain, and/or hybrid-specific
warranties in both the U.S. and
Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a part
of the New Vehicle Limited Warranty.
A separate booklet entitled“Limited
Warranty and Owner Assistance
Information ”furnished with each new
vehicle provides detailed warranty
coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your dealer
may offer the following transportation
options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable time
and distance parameters of your
dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be supported
by original receipts and within the
maximum amount allowed by GM.
If U.S. customers arrange their own
transportation, limited reimbursement
for reasonable fuel expenses may be
available. Claim amounts should
reflect actual costs and be supported
by original receipts. See your dealer
for information.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-12984300) -
2020 - CRC - 3/19/19
CUSTOMER INFORMATION 359
Radio Frequency
Statement
This vehicle has systems that operate
on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC)
rules and with Innovation, Science
and Economic Development (ISED)
Canada's RSP-100 / ICES-GEN.
Operation is subject to the following
two conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or General
Motors. To contact NHTSA, you may call
the Vehicle Safety Hotline toll-free
at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://www.safercar.gov
.