ECU CADILLAC XT6 2022 Workshop Manual

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
VEHICLE CARE 377
{Warning
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Store all these in
the proper place.
Storing the Flat Tire
1. Liftgate Hinges
2. Cable
3. Center of the Wheel
4. Door Striker
To store the flat tire:
1. Remove the cable package fromunder the spare tire, jack, and
tools.
2. Remove the small cap by tapping the back of the cap with the
extension of the shaft, if the
vehicle has aluminum wheels.
3. Put the jack, tool container, and cargo management system tray
back in their original location.
4. Put the flat tire in the cargo bin with the valve stem facing the rear
of the vehicle.
5. Pull the cable through the door striker and the center of the wheel.
6. Open the lift gate to 3 / 4 doorlocation and adjust the door
automatically or manually until
there is enough space to hook the
cable to the door hinges. See
Liftgate 020.
7. Hook the other end of the cable onto the outside portion of the
liftgate hinge on the other side of
the vehicle.
8. Pull on the cable to make sure it is secure.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
VEHICLE CARE 381
7. Connect one end of the blacknegative (–) cable to the good
battery negative (–) terminal.
8. Connect the other end of the black negative (–) cable to the discharged
battery negative (–) grounding
point.
9. Start the engine in the vehicle with the good battery and run the
engine at idle speed for at least
four minutes.
10. Try to start the vehicle that had the dead battery. If it will not start
after a few tries, it probably needs
service.
Caution
If the jumper cables are connected
or removed in the wrong order,
electrical shorting may occur and
damage the vehicle. The repairs
would not be covered by the vehicle
warranty. Always connect and
remove the jumper cables in the
correct order, making sure that the
cables do not touch each other or
other metal. Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it
to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly transporting a disabled
vehicle may cause damage to the
vehicle. Use proper tire straps to
secure the vehicle to the flatbed
tow truck. Do not strap or hook to
any frame, underbody,
or suspension component not
specified below. Do not move
vehicles with drive axle tires on the
ground. Damage is not covered by
the vehicle warranty.
Caution
The vehicle may be equipped with
an electric parking brake and/or an
electronic shifter. In the event of a
(Continued)
Caution (Continued)
loss of 12-volt battery power, the
electric parking brake cannot be
released, and the vehicle cannot be
shifted to N (Neutral). Tire skates
or dollies must be used under the
non-rolling tires to prevent damage
while loading/unloading the vehicle.
Dragging the vehicle will cause
damage not covered by the vehicle
warranty.
Caution
The vehicle may be equipped with a
tow eye. Improper use of the tow
eye may cause damage to the
vehicle and is not covered by the
vehicle warranty. If equipped, use
the tow eye to load the vehicle onto
a flatbed tow truck from a flat road
surface, or to move the vehicle a
very short distance at a walking
pace. The tow eye is not designed
for off-road recovery. The vehicle(Continued)

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
VEHICLE CARE 383
.How far the vehicle will be towed.
Some vehicles have restrictions on
how far and how long they can be
towed.
.The proper towing equipment. See
your dealer or trailering professional
for additional advice and equipment
recommendations.
.If the vehicle is ready to be towed.
Just as preparing the vehicle for a
long trip, make sure the vehicle is
prepared to be towed.
Caution
Use of a shield mounted in front of
the vehicle grille could restrict
airflow and cause damage to the
transmission. The repairs would not
be covered by the vehicle warranty.
If using a shield, only use one that
attaches to the towing vehicle.
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not be
covered by the vehicle warranty. Do
not tow the vehicle with all four
wheels on the ground.
The vehicle is neither designed nor
intended to be towed with all four
wheels on the ground. If the vehicle
must be towed, a dolly should be
used. See the following information on
dolly towing.
Dolly Towing
Driving onto a Dolly 1. Start the vehicle and drive onto the dolly.
2. Place the vehicle in P (Park).
3. Turn off the vehicle.
4. Open the hood.
5. Exit the vehicle and secure the vehicle onto the dolly.
6. Disconnect the negative (–) terminal connector from the
12-volt battery.
7. Close the hood of the vehicle.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
384 VEHICLE CARE
Removing the Vehicle from a Dolly1. Make sure the vehicle is secured to the dolly.
2. Open the door and open the hood of the vehicle.
3. Connect the negative (–) terminal connector from the 12-volt battery.
4. Unsecure the vehicle and remove it from the dolly.
Towing the Vehicle from
the Rear
Caution
Towing the vehicle from the rear
could damage it. Also, repairs would
not be covered by the vehicle
warranty. Never have the vehicle
towed from the rear.
Do not tow the vehicle from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and Lubricants
0 404.
Washing the Vehicle
To preserve the vehicle's finish, wash
it often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they
can damage the vehicle's paint,
metal, or plastic parts. If damage
occurs, it would not be covered by
the vehicle warranty. Approved
cleaning products can be obtained
from your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
(Continued)

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
VEHICLE CARE 393
.Do not place one floor mat on top
of another.
Removing and Replacing the
Floor Mats
The driver side floor mat is held in
place by two button-type retainers.
1. Pull up on the rear of the driverside floor mat to unlock each
retainer and remove.
2. Reinstall by lining up the floor mat retainer openings over the carpet
retainers and snapping into
position. 3. Make sure the floor mat is properly
secured in place. Verify the floor
mat does not interfere with the
pedals.
Cleaning Rubber Floor Mats
(All-Weather Mats and Floor
Liners)
See “Vinyl/Rubber” underInterior Care
0 389 for important cleaning
information.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
412 CUSTOMER INFORMATION
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 412
Customer Assistance Offices . . . . 414
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 414
Online Owner Center . . . . . . . . . . . . . 415
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 415
Roadside Service . . . . . . . . . . . . . . . . . 416
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 417
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 418
Collision Damage Repair . . . . . . . . . 419
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 421
Radio Frequency Statement . . . . . 421
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 422
Reporting Safety Defects to the Canadian Government . . . . . . . . . 422
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . 422
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 423
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 423
Event Data Recorders . . . . . . . . . . . . 423
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
Infotainment System . . . . . . . . . . . . . 424
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
STEP TWO : If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
416 CUSTOMER INFORMATION
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
CUSTOMER INFORMATION 423
In other Central America and
Caribbean Countries, call
52-555-901-2369.
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For example,
the vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle or to help GM improve
safety or features. Some modules may
also store data about how the vehicle
is operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.
Cybersecurity
GM collects information about the use
of your vehicle including operational
and safety related information. We
collect this information to provide,
evaluate, improve, and troubleshoot
our products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic access
or control is important to GM. GM
maintains appropriate security
standards, practices, guidelines and
controls aimed at defending the
vehicle and the vehicle service
ecosystem against unauthorized
electronic access, detecting possible
malicious activity in related networks,
and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner.
Security incidents could impact your
safety or compromise your private
data. To minimize security risks,
please do not connect your vehicle
electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such
as Bluetooth, WIFI or similartechnology). In the event you suspect
any security incident impacting your
data or the safe operation of your
vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an event
data recorder (EDR). The main
purpose of an EDR is to record, in
certain crash or near crash-like
situations, such as an air bag
deployment or hitting a road obstacle,
data that will assist in understanding
how a vehicle’s systems performed.
The EDR is designed to record data
related to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The EDR
in this vehicle is designed to record
such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver and
passenger safety belts were buckled/
fastened;
.How far (if at all) the driver was
depressing the accelerator and/or
brake pedal; and,

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
ONSTAR 425
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 425
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 426
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 426
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 427
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
.Open the OnStar app on the
infotainment display. If equipped,
the infotainment system has OnStar
controls in the embedded OnStar
app on the Home Page. Most OnStar
functions that can be performed
with the buttons can be done using
the app. To open the app, touch the
OnStar icon on the Home Page. App

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-15218998) -
2022 - CRC - 10/22/21
426 ONSTAR
updates require a corresponding
service plan. Features vary by region
and model. Features are subject to
change. For more information, see
my.cadillac.com/learn or press
Q.
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
.Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or
update contact information.
.Get driving directions.
.Receive a Diagnostic check of the
vehicle's key operating systems.
.Receive Roadside Service.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to
an AMBER Alert.
.Get assistance in severe weather or
other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis. With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can block the
vehicle from being restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.