phone CHEVROLET ASTRO PASSENGER 1993 1.G Owners Manual

Downloaded from www.Manualslib.com manuals search engine How To Use This Manual
Many people read their owner’s manual from beginning to end \
when they first receive their new vehicle. This will help you learn about the \
features and
controls for your vehicle. In this manual, you’ll find that \
pictures and words
work together to explain things quickly.
INDEX: A good place to look for what you need is the Index in back of the
manual. It’s an alphabetical list of all that’s in the manual, and the page
number where you’ll find it.
SECTIONS 1-6: Each section of this manual begins with a brief list of its
contents,
so you can often find at a glance if a section contains the
information you want.
SECTION 7: This section of this manual covers the maintenance required for
your vehicle.
SECTION 8, CUSTOMER ASSISTANCE: This section includes important
information about Reporting Safety Defects and gives you details about the
“Roadside Assistance” program. You will also find customer satisfaction phone
numbers (including customer satisfaction numbers for the hearing\
and speech
impaired), as well as the mediationlarbitration procedure. We’\
ve also included
ordering information for service publications in this section.
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Downloaded from www.Manualslib.com manuals search engine Comfort Confmls & Audio Systems
NOTICE
Before you add any sound equipment
CB radio, mobile telephone or two-wa)
you want.
If you can, it’s very important to do
equipment may interfere with the operation of
Delco@ radio or other systems, and even damagt
I. And,
vehicle’s systems may interfere with the. ‘operQtion
of sound t
has been added improp( I
2, before adding sound equipment, LI teck LVILI~ your dealer ancj u
1 tu check Federal rules covering mobile radio and telephone unit-
FM Stereo
FM stereo will give you the best sound. But FM signals will reac\
h only about
10 to 40 miles (16 to 65 km). Tall buildings or hills can interfere with FM
signals, causing the sound to come and go.
AM
The range for most AM stations is greater than for FM, especi\
ally at night.
The longer range, however, can cause stations to interfere with\
each other.
AM can pick up noise from things like storms and power lines. Try reducing
the treble to reduce this noise
if you ever get it.
AM Stereo
This means the Delco@ system can receive C-QUAM@ stereo broadca\
sts.
Many AM stations around the country use
C-QUAM@ to produce stereo,
though some do not.
(C-QUAM@ is a re istered trademark of Motorola, Inc.)
If your Delco@ system can get C-QUAM’, 8 your “STEREO” light will come on
when you’re receiving it.
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Downloaded from www.Manualslib.com manuals search engine I
AM455019
Driving too fast through large water puddles or even going thr\
ough some car
washes can cause problems
too. The water may affect your brakes. Try to
avoid puddles. But if you can’t, try to slow down before you hit them.
Wet brakes can cause accidents. They won’t work well in a quick
stop and may cause pulling
to one side. You could lose control of
the vehicle.
After driving through a large puddle of water or a car wash, apply
your brake pedal lightly until your brakes work normally.
I
’
I
I
Hydropraning
Hydroplaning is dangerous. So much water can build up under your tires that
they can actually ride on the water. This can happen
if the road is wet
enough and you’re going fast enough. When your vehicle is hydroplaning, it
has
little or no contact with the road.
You might not be aware of hydroplaning. You could drive along for some time
without realizing your tires aren’t in constant contact with the road. You could
find out the hard way: when you have
to slow, turn, move out to pass-or if
you get hit by a gust of wind. You could suddenly find yourself out of control.
Hydroplaning doesn’t happen often. But
it can if your tires haven’t much tread
or
if the pressure in one or more is low. It can happen if a lot of water is
standing on the road. If you can see reflections from trees, \
telephone poles,
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Downloaded from www.Manualslib.com manuals search engine that you can see only a few feet (meters) ahead. It may come suddenly to
an otherwise clear road. And it can be a major hazard.
When you drive into a fog patch, your visibility will be ieduced quickly. The
biggest dangers are striking the vehicle ahead
or being struck by the one
behind. Try
to “read” the fog density down the road. If the vehicle ahead
starts
to become less clear or, at night, if the taillights are harder to see, the
fog is probably thickening. Slow down to give traffic behind y\
ou a chance
to
slow down. Everybody then has a better chance to avoid hitting the vehicle
ahead.
A patch of dense fog may extend only for a few feet (meters) or for miles
(kilometers); you can’t really tell while you’re in
it. You can only treat the
situation with extreme care.
One common fog condition-sometimes called mist
or ground fog-can
happen in weather that seems perfect, especially at night
or in the early
morning in valley and low, marshy areas. You can be suddenly enveloped in
thick, wet haze that may even coat your windshield. You can often spot these
fog patches
or mist layers with your headlights. But sometimes they can be
waiting for you as you come over a hill
or dip into a shallow valley. Start
your windshield wipers and washer,
to help clear accumulated road dirt. Slow
down carefully.
Tips on Driving in Fog
If you get caught in fog, turn your headlights on low beam, even\
in daytime.
You’ll see-and be seen-better. Use your fog lights
if your vehicle has them.
Don’t use your high beams. The light will bounce
off the water droplets that
make up fog and reflect back at you.
Use your defogger. In high humidity, even a light buildup of moisture on the
inside
of the glass will cut down on your already limited visibility. Ru\
n your
windshield wipers and washer occasionally. Moisture can build up\
on the outside glass, and what seems to be fog may actually be moist\
ure on the
outside of your windshield.
Treat dense fog as an emergency.
Try to find a place to pull off the road. Of
course you want
to respect another’s property, but you might need to put
something between you and moving vehicles-space, trees, telephone poles,
a private driveway, anything that removes you from other traffi\
c.
If visibility is near zero and you must stop but are unsure whether you are
away from the road, turn your lights on, start your hazard warning flashers,
and sound your horn at intervals
or when you hear approaching traffic.
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Downloaded from www.Manualslib.com manuals search engine Cusfomer Assistance hformafion
Customer Satisfaction Pmcedum
Your satisfaction and goodwill are important to your dealer and Chevrolet.
Normally, any concern with the sale,s transaction or the operation of your
vehicle will be resolved by your dealer’s Sales or Service \
Departments. Sometimes, however, despite the best intentions
of all concerned,
misunderstandings can occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE -Discuss your concern with a member of dealership
management. Complaints can often be quickly resolved at that le\
vel.
If the
matter has already been reviewed with the Sales, Service, or P\
arts Manager,
contact the owner
of the dealership or the General Manager.
STEP TWO -If after contacting a member of Dealership Management, it
appears your concern cannot be resolved by the dealership witho\
ut further help, contact Chevrolet’s Customer Assistance Center by calling
1-800-222-1 020. In Canada, contact the GM of Canada Customer Assistance
Center in Oshawa by calling 1-800-263-3777 (English)
or 1-800-263-7854
(French).
In Mexico, call (525) 254-3777.
In Puerto Rico or U. S. Virgin Islands, call
1-809-763-1 315. In all other overseas locations, contact GM In\
ternational
Export Sales in Canada by calling 1-416-644-4112
.
For prompt assistance, please have the following information ava\
ilable to give
the Customer Assistance Representative:
Your name, address, telephone number
Vehicle Identification Number (This is available from the vehicle
registration or title, or the plate attached to the left top of the instrument
panel and visible through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you to call the toll-free number listed previously in order to
give your inquiry prompt attention. However,
if you wish to write Chevrolet,
write to: Chevrolet Motor Division, Chevrolet Customer Assistance\
Center, P.O.
Box 7047, Troy,
MI 48007-7047.
A listing
of all Chevrolet offices and offices outside the U.S. which can assist
you can also be found in the warranty booklet. These services \
are not
available in Canada.
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Downloaded from www.Manualslib.com manuals search engine To contact NHTSA, you may either call the Auto Safety Hotline toll-free a\
t
1-800-424-9393 (or 366-01 23 in the Washington, DC area) or write to:
NHTSA,
U.S. Department of Transportation, Washington, D.C. 20590. You can
also _obtain other information about motor vehicle safety from \
the Hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle has a safety defect,
you should immediately notify Transport Canada, in addition to notifying
General Motors of Canada Limited. You may write to: Transport Canada at
Box 8880, Ottawa, Ontario K1G 3J2.
Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this,
we certainly hope you’ll notify us. Please call us at 1-800-222\
-1020, or write:
Chevrolet Motor Division, Customer Assistance Center, Post Office\
Box 7047,
Troy, Michigan 48007-7047. In Canada, please call us at 1-800-263-3777
(English) or 1-800-263-7854 (French). Or, write: General Motors of Canada
Limited, Customer Assistance Center, 1908 Colonel Sam Drive, Osh\
awa,
Ontario L1H 8P7.
Chevmlet/Geo Roadside Assistance
To enhance Chevrolet’s strong commitment to customer satisfaction,\
Chevrolet
is excited to announce the establishment of the ChevroleVGeo Roadside
Assistance Center. As the owner of a 1993 ChevroleVGeo, membership in
Roadside Assistance is free.
Roadside Assistance is available 24 hours a day, 365 days a year, by calling
1-800-CHEV
USA (1-800-243-8872). This toll-free number will provide you
over-the-phone roadside assistance with minor mechanical problems.\

If your
problem cannot be resolved over the phone, our advisors have a\
ccess to a
nationwide network of dealer recommended service providers. The following
services are available:
Towing
Locksmith
Tire repair
Glass replacement
Rental car or taxi
Additional services as necessary
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Downloaded from www.Manualslib.com manuals search engine Customer Assistance lnformation
The Roadside Assistance Center uses companies that will provide \
you with quality and priority service. When roadside services are require\
d, our advisors
will explain any payment obligations that may be incurred for utiliz\
ing outside
services.
For prompt assistance when calling, please have the following a\
vailable
to
give the advisor:
Vehicle Identification Number
License plate number
Vehicle color
Vehicle location
Telephone number where you can be reached
Description of problem
Please refer
to the Roadside Assistance brochure inside your portfolio for full \
program details.
In Canada, call 1-800-268-6800 for details on Roadside Assistance.
Service Publications
lnformation on how to obtain Product Service Publications, Subscriptions and
Indexes as described below is applicable only in the fifty
U.S. states (and the
District of Columbia) and only for light trucks with GVWR less than
10,000
pounds (4536 kg).
In Canada, information pertaining
to Product Service Bulletins and Indexes
can be obtained by writing
to: General Motors of Canada Limited, Service
Publications Department, 1908 Colonel Sam Dr., Oshawa, Ontario L1
H 8P7.
Chevrolet regularly sends its dealers useful service bulletins about Chevrolet
products. Chevrolet monitors product performance in the field. We then
prepare bulletins for servicing our products better. Now, you can get these
bulletins
too.
Bulletins cover various subjects. Some pertain to the proper use and care of
your vehicle. Some describe costly repairs. Others describe inex\
pensive repairs which,
if done on time with the latest parts, may avoid future costly
repairs. Some bulletins tell a technician how
to repair a new or unexpected
condition. Others describe
a quicker way to fix your vehicle. They can help a
technician service your vehicle better.
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Downloaded from www.Manualslib.com manuals search engine Most bulletins apply to conditions affecting a small number of cars or trucks.
Your Chevrolet dealer or a qualified technician may have to determine
if a
specific bulletin applies to your vehicle.
You can subscribe to all Chevrolet bulletins by calling Helm, Inc. at
1-800-782-4356. This way you’ll get them as they come out.
lndividual PSP’s
If you don’t want to buy all the PSP’s issued by Chevrolet for all car and
truck models in the model year, you can buy individual PSP’s, such as those\

which may pertain to a particular model. To do this, you will first need to see
our index of PSP’s.
It provides a variety of information. Here’s what you’ll find
in the index and how you can get one:
What You’ll Find in the Index:
A list of all PSP’s published by Chevrolet in a model year (1989 or
later). PSP’s covering all models of Chevrolet cars or light trucks less
than 10,000 pounds (4536 kg)
GWVR are listed in the same index.
Ordering information so you can buy the specific PSP’s you may want.
Price information for the PSP’s you may want to buy.
How You Can Get an Index:
Indexes are published periodically. Most of the PSP’s which could potentially
apply to the most recent Chevrolet models will be listed in the most recent
publication for that model year. This means you may want to wait until the
end of the model year before ordering an index,
if you are interested in
buying PSP’s pertaining to a current model year truck.
Some PSP’s pertaining to a particular model year vehicle may be published in
later years, and these would be listed in the later year’s index. When you
order an index for a model year that is not over yet, we’ll sen\
d you the most
recently published issue. Check the ordering form for indexes f\
or earlier model
years.
Cut out the ordering form,
fill it out, and mail it in. We will then see to it that
an index is mailed to you. There is no charge for indexes for the 1989-1993
model years.
Toll-Free Telephone Number
If you want an additional ordering form for an index or a subscr\
iption, just
call toll-free and we’ll be happy to send you one. Automated recording
equipment will take your name and mailing address. The number
to call is
1-800-551 -4123.
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