tow CHEVROLET AVALANCHE 2003 1.G Owners Manual

From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada ± Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-268-6800
Overseas ± Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto
Rico and U.S. Virgin Islands) ±
Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
quali®ed applicants, can
reimburse you up to
$1,000 toward aftermarket
driver or passenger
adaptive equipment you
may require for your
vehicle (hand controls,
wheelchair/scooter
lifts, etc.).
7-5

This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
Roadside Assistance Program
To enhance Chevrolet's strong commitment to customer
satisfaction, Chevrolet is excited to announce the
establishment of the Chevrolet Roadside Assistance
Center. As the owner of a 2003 Chevrolet, membership
in Roadside Assistance is free.
Roadside Assistance is available 24 hours a day,
365 days a year, by calling 1-800-CHEV-USA
(243-8872). This toll-free number will provide you
over-the-phone roadside assistance with minor
mechanical problems. If your problem cannot be
resolved over the phone, our advisors have access to a
nationwide network of dealer recommended service
providers. Roadside membership is free; however some
services may incur costs.Roadside offers two levels of service to the customer,
Basic CareandCourtesy Care:
RoadsideBasic Careprovides:
·Toll-free number, 1-800-CHEV-USA (243-8872),
text telephone (TTY) users, call 1-888-889-2438
·Free towing for warranty repairs
·Basic over-the-phone technical advice
·Available dealer services at reasonable costs (i.e.,
wrecker services, locksmith/key service, glass
repair, etc.)
Roadside
Courtesy Careprovides:
·RoadsideBasic Careservices (as outlined
previously)
Plus:
·FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
·FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)
·FREE Flat Tire Service (spare installed on the road)
·FREE Jump Start (at home or on the road)
·FREE Fuel Delivery ($5 of fuel delivered on
the road)
7-6

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it ®nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer or
General Motors.To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
7-10

Automatic...................................................3-20
Climate Controls Personalization....................3-29
Dual..........................................................3-26
Outlet Adjustment........................................3-28
Compact Disc Messages..........................3-75, 3-89
Compass Calibration...............................2-48, 2-49
Compass Operation.........................................2-49
Compass Variance..................................2-47, 2-50
Content Theft-Deterrent....................................2-25
Control of a Vehicle.......................................... 4-6
Coolant.........................................................3-39
Engine Temperature Gage............................3-39
Heater, Engine............................................2-30
Surge Tank Pressure Cap.............................5-27
Cooling System..............................................5-30
Cruise Control Light........................................3-44
Cruise Control................................................3-10
Current and Past Model Order Forms................7-12
Customer Assistance Information........................ 7-7
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors....7-11
Reporting Safety Defects to the Canadian
Government............................................7-10Customer Assistance Information (cont.)
Reporting Safety Defects to the United States
Government............................................7-10
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-11
D
Daytime Running Lamps..................................3-14
Defensive Driving............................................. 4-2
Defogging and Defrosting.........................3-25, 3-27
Delayed Locking............................................... 2-8
Dinghy Towing................................................4-49
Doing Your Own Service Work........................... 5-4
Dolly Towing..................................................4-50
Dome Lamps.................................................3-17
Door............................................................... 2-8
Delayed Locking........................................... 2-8
Locks.......................................................... 2-7
Power Door Locks......................................... 2-8
Programmable Automatic Door Locks............... 2-8
Rear Door Security Locks.............................2-11
DRIVER DOOR AJAR.....................................3-61
Driver Information Center (DIC).........................3-46
DIC Operation and Displays..........................3-46
DIC Warnings and Messages........................3-57
Driver............................................................1-16
Position, Safety Belt.....................................1-16
Driving Across an Incline..................................4-28
4

Light (cont.)
Low Fuel Warning.......................................3-45
Malfunction Indicator....................................3-41
Passenger Air Bag Status Indicator................3-34
Safety Belt Reminder...................................3-33
Security.....................................................3-44
Tow/Haul Mode...........................................3-45
Traction Off................................................3-38
Listening to a DVD.........................................3-89
Loading Your Vehicle for Off-Road Driving..........4-20
Loading Your Vehicle.......................................4-51
Locking Rear Axle...........................................4-11
Lockout Protection..........................................2-12
Locks............................................................. 2-8
Delayed Locking........................................... 2-8
Door........................................................... 2-7
Lockout Protection.......................................2-12
Power Door.................................................. 2-8
Programmable Automatic Door Locks............... 2-8
Rear Door Security Locks.............................2-11
Loss of Control...............................................4-18
LOW COOLANT LEVEL..................................3-58
Low Fuel Warning Light...................................3-45
Luggage Carrier..............................................2-60
Lumbar........................................................... 1-3
Power Controls............................................. 1-3M
Maintenance and Cleaning...............................2-73
Maintenance, Normal Replacement Parts..........5-108
Maintenance Schedule.....................................6-10
At Each Fuel Fill.........................................6-10
At Least Once a Month................................6-11
At Least Once a Year..................................6-12
At Least Twice a Year..................................6-11
Brake System Inspection..............................6-16
Engine Cooling System Inspection.................6-16
Exhaust System Inspection...........................6-15
Fuel System Inspection................................6-15
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Maintenance Requirements............................. 6-2
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-10
Part C - Periodic MaintenanceInspections......6-15
Part D - Recommended Fluids and Lubricants....6-17
Part E - Maintenance Record........................6-19
Scheduled Maintenance................................. 6-5
Steering and Suspension Inspection...............6-15
Transfer Case and Front Axle (Four-Wheel
Drive) Inspection......................................6-16
Using Your................................................... 6-4
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-67
Making Turns.................................................4-65
Malfunction Indicator Light................................3-41
9

Reading Lamps..............................................3-18
Rear Axle......................................................5-49
Locking......................................................4-11
Rear Door Security Locks................................2-11
Rear Safety Belt Comfort Guides......................1-29
Rear Seat Audio Controls...............................3-100
Rear Seat Audio (RSA)....................................3-99
Rear Seat Entertainment System.......................3-90
Rear Seat Operation......................................... 1-8
Rear Seat Passengers, Safety Belts..................1-26
Rear Storage Area..........................................2-61
Rear Window Defogger............................3-25, 3-28
Rearview Mirror, Automatic Dimming with
Compass and Temperature Display................2-48
Rearview Mirror, Automatic Dimming with
OnStar
ž, Compass and Temperature Display . . . 2-46
Rearview Mirrors.............................................2-46
Reclining Seatbacks.......................................... 1-5
Recreational Vehicle Towing.............................4-48
REDUCED ENGINE POWER...........................3-58
Reinstalling the Cargo Cover Panels..................2-68
Remote Control..............................................3-93
Remote Keyless Entry System, Operation............ 2-5
Remote Keyless Entry System............................ 2-4
Removing the Flat Tire and Installing the
Spare Tire..................................................5-74
Removing the Front/Rear Rails and Bows..........2-81Removing the Spare Tire and Tools...................5-70
Removing the Tonneau Cover...........................2-78
Replacement Bulbs.........................................5-59
Replacing Brake System Parts..........................5-42
Replacing Restraint System Parts After a Crash.....1-67
Reporting Safety Defects.................................7-10
Canadian Government..................................7-10
General Motors...........................................7-11
United States Government............................7-10
Reprogramming a Single HomeLink
žButton.......2-58
Resetting Defaults...........................................2-58
Restraint System Check...................................6-11
Checking Your Restraint Systems...................1-67
Replacing Restraint System Parts After
a Crash..................................................1-67
Restraint Systems...........................................1-67
Checking....................................................1-67
Replacing Parts...........................................1-67
Retained Accessory Power (RAP)......................2-28
RFA # BATTERY LOW....................................3-62
Right Front Passenger Position, Safety Belts......1-24
RIGHT REAR DOOR AJAR..............................3-62
Roadside......................................................... 7-6
Assistance Program....................................... 7-6
Rocking Your Vehicle To Get It Out...................4-46
Running Your Engine While You Are Parked.......2-44
12

Tires (cont.)
Inspection and Rotation................................5-62
Spare Tire..................................................5-87
Uniform Tire Quality Grading.........................5-65
Wheel Alignment and Tire Balance.................5-67
Wheel Replacement.....................................5-67
When It Is Time for New Tires......................5-64
To Use the Engine Coolant Heater....................2-30
Tonneau Cover...............................................2-77
Top Drain Grates ± Removal and Cleaning.........2-73
Top Strap Anchor Location...............................1-43
Top Strap......................................................1-42
Top-Box Storage.............................................2-77
Torque Lock...................................................2-42
Total Weight on Your Vehicle's Tires..................4-63
Tow/Haul Mode Light.......................................3-45
Tow/Haul Mode...............................................2-33
Towing..........................................................4-48
Recreational Vehicle.....................................4-48
Towing a Trailer..........................................4-58
Your Vehicle...............................................4-48
TRACTION ACTIVE........................................3-63
Traction Control Operation................................4-13
Traction.........................................................4-10
Assist System (TAS)....................................4-10
Off Light.....................................................3-38
Stabilitrak
žSystem......................................4-12
Trailer Brakes.................................................4-64
Trailer Wiring Harness.....................................4-68
Trailer...........................................................4-58Recommendations.......................................4-58
TRANS HOT IDLE ENGINE.............................3-61
Transfer Case and Front Axle (Four-Wheel Drive)
Inspection...................................................6-16
Transfer Case................................................5-50
TRANSMISSION HOT.....................................3-61
Transmission Operation, Automatic....................2-31
Transmission, Transaxle, Transfer Case Unit
Repair Manual............................................7-11
Transmission..................................................5-22
Fluid, Automatic...........................................5-22
Temperature Gage.......................................3-40
Transportation Options...................................... 7-8
Traveling to Remote Areas...............................4-21
Trip Information Button....................................3-47
Truck-Camper Loading Information....................4-57
Turn and Lane Change Signals.......................... 3-8
TURN SIGNAL ON.........................................3-60
Turn Signal/Multifunction Lever........................... 3-7
Turn Signals When Towing a Trailer..................4-65
U
Underbody Flushing Service.............................6-14
Underhood Fuse Block...................................5-101
Understanding Radio Reception.......................3-102
Uniform Tire Quality Grading............................5-65
United States ± Customer Assistance.................. 7-4
Used Replacement Wheels..............................5-68
15