ESP CHEVROLET AVALANCHE 2012 2.G User Guide
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Page 249 of 508

Black plate (53,1)Chevrolet Avalanche Owner Manual - 2012
Infotainment System 7-53
Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the
cell phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass‐thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature. To access contacts stored in the cell
phone:
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Voice.” The system
responds “OK, accessing
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu‐driven phone system.
Account numbers can also be
stored for use. Sending a Number or Name Tag
During a Call
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out of
the in‐vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the
phone book and phone pairing
information. For information on how
to delete this information, see the
previous section “Deleting a Paired
Phone” and the previous sections
on deleting name tags.
Page 250 of 508

Black plate (54,1)Chevrolet Avalanche Owner Manual - 2012
7-54 Infotainment System
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement on
page 13‑20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Trademarks and
License Agreements
Manufactured under license under
U.S. Patent #'s: 5,451,942;
5,956,674; 5,974,380; 5,978,762;
6,487,535 & other U.S. and
worldwide patents issued &
pending. DTS and the Symbol are
registered trademarks and DTS
Digital Surround and the DTS logos
are trademarks of DTS Inc. All
Rights Reserved.
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks of
Dolby Laboratories.
Page 265 of 508

Black plate (5,1)Chevrolet Avalanche Owner Manual - 2012
Driving and Operating 9-5
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator andthen, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge. 3. Then turn the steering wheel to
go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
.Steering or Cornering
Skid —too much speed or
steering in a curve causes tires
to slip and lose cornering force.
.Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible. If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and quickly
steer the way you want the
vehicle to go. The vehicle may
straighten out. Be ready for a
second skid if it occurs.
.Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues
—such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
Page 274 of 508

Black plate (14,1)Chevrolet Avalanche Owner Manual - 2012
9-14 Driving and Operating
Blizzard Conditions
Being stuck in snow can be a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use theRoadside
Assistance Program (U.S. and
Canada) on page 13‑7 orRoadside
Assistance Program (Mexico) on
page 13‑9. To get help and keep
everyone in the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.
{WARNING
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
(Continued)
WARNING (Continued)
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe.
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about 5 cm
(2 in) on the side of the
vehicle that is away from the
wind to bring in fresh air.
.Fully open the air outlets on
or under the instrument
panel.
.Adjust the climate control
system to a setting that
circulates the air inside the
vehicle and set the fan speed
to the highest setting. See
“Climate Control Systems” in
the Index.
(Continued)
WARNING (Continued)
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑31.
Run the engine for short periods
only as needed to keep warm, but
be careful.
To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the engine
off and close the window most of
the way to save heat. Repeat this
until help arrives but only when you
feel really uncomfortable from the
cold. Moving about to keep warm
also helps.
If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.
Page 286 of 508

Black plate (26,1)Chevrolet Avalanche Owner Manual - 2012
9-26 Driving and Operating
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,
and then released when the
engine begins cranking, the
engine will continue cranking
for a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START, cranking will be stopped
after 15 seconds to prevent
cranking motor damage. To
prevent gear damage, this
system also prevents cranking if
the engine is already running.
Engine cranking can be stopped
by turning the ignition switch to
the ACC/ACCESSORY or
LOCK/OFF position.When the Low Fuel warning
lamp is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), the Computer‐Controlled
Cranking System is disabled
to prevent possible vehicle
component damage. When
this happens, hold the ignition
switch in the START position to
continue engine cranking.
Notice: Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down. 2. If the engine does not start after
five to 10 seconds, especially in
very cold weather (below −18°C
or 0°F), it could be flooded with
too much gasoline. Try pushing
the accelerator pedal all the way
to the floor and holding it there
as you hold the key in START
for up to a maximum of
15 seconds. Wait at least
15 seconds between each try, to
allow the cranking motor to cool
down. When the engine starts,
let go of the key and accelerator.
If the vehicle starts briefly but
then stops again, repeat these
steps. This clears the extra
gasoline from the engine. Do not
race the engine immediately
after starting it. Operate the
engine and transmission gently
until the oil warms up and
lubricates all moving parts.
Page 293 of 508

Black plate (33,1)Chevrolet Avalanche Owner Manual - 2012
Driving and Operating 9-33
P (Park):This position locks your
rear wheels. It is the best position to
use when you start the engine
because the vehicle cannot move
easily.
When parked on a hill, especially
when the vehicle has a heavy load,
you may notice an increase in the
effort to shift out of P (Park). See
“Torque Lock” underShifting Into
Park on page 9‑28 for more
information.
{WARNING
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running unless you
have to. If you have left the
engine running, the vehicle can
(Continued)
WARNING (Continued)
move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park on
page 9‑28. If you are pulling a
trailer, see Driving Characteristics
and Towing Tips on page 9‑67.
{WARNING
If the vehicle has a four-wheel
drive transfer case with a
N (Neutral) position, and the
transfer case is in N (Neutral), the
vehicle will be free to roll —even
if the shift lever is in P (Park). Be
sure the transfer case is in a drive
(Continued)
WARNING (Continued)
gear, Two-Wheel Drive High or
Four-Wheel Drive High or
Four-Wheel Drive Low —not in
N (Neutral). See Shifting Into Park
on page 9‑28. Always set the
parking brake.
R (Reverse): Use this gear to
back up.
Notice: Shifting to R (Reverse)
while the vehicle is moving
forward could damage the
transmission. The repairs would
not be covered by the vehicle
warranty. Shift to R (Reverse) only
after the vehicle is stopped.
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see If
the Vehicle Is Stuck on page 9‑15.
Page 301 of 508

Black plate (41,1)Chevrolet Avalanche Owner Manual - 2012
Driving and Operating 9-41
5. Shift the transfer case toTwo-Wheel Drive High.
6. Turn the transfer case dial clockwise to N (Neutral) until it
stops and hold it there until the
N (Neutral) light starts blinking.
This will take at least
10 seconds. Then slowly release
the dial to the Four‐Wheel Drive
Low position. The N (Neutral)
light will come on when the
transfer case shift to N (Neutral)
is complete.
7. If the engine is running, verify that the transfer case is in
N (Neutral) by shifting the
transmission to R (Reverse) for
one second, then shift the
transmission to D (Drive) for
one second.
8. Turn the ignition to ACC/ ACCESSORY, which will turn
the engine off. 9. Place the transmission shift
lever in P (Park).
10. Release the parking brake prior to moving the vehicle.
11. Turn the ignition to LOCK/OFF.
Shifting Out of Neutral
To shift out of N Neutral do the
following:
1. Set the parking brake and apply the regular brake pedal.
2. Turn the ignition to ON/RUN with the engine off, and shift the
transmission to N (Neutral).
3. Turn the transfer case dial to the desired transfer case shift
position (Two-Wheel Drive High,
Four-Wheel Drive High,
or AUTO).
After the transfer case has
shifted out of N (Neutral), the
N (Neutral) light will go out.
4. Release the parking brake prior to moving the vehicle. Notice:
Shifting the transmission
into gear before the Four-Wheel
Drive Low indicator light has
stopped flashing could damage
the transfer case. To help avoid
damaging the vehicle, always wait
for the Four-Wheel Drive Low
indicator light to stop flashing
before shifting the transmission
into gear.
5. Start the engine and shift the
transmission to the desired
position.
Excessively shifting the transfer
case into or out of the different
modes may cause the transfer case
to enter the shift protection mode.
This will protect the transfer case
from possible damage and will only
allow the transfer case to respond
to one shift per 10 seconds. The
transfer case may stay in this mode
for up to three minutes.
Page 303 of 508

Black plate (43,1)Chevrolet Avalanche Owner Manual - 2012
Driving and Operating 9-43
AUTO (Automatic Four-Wheel
Drive):This setting is ideal for
use when road surface traction
conditions are variable. When
driving the vehicle in AUTO, the
front axle is engaged, and the
vehicle's power is sent to the front
and rear wheels automatically
based on driving conditions. Driving
in this mode results in slightly lower
fuel economy than Two-Wheel
Drive High.
4
m(Four-Wheel Drive High): Use
the Four-Wheel Drive High position
when you need extra traction, such
as on snowy or icy roads or in most
off-road situations. This setting also
engages the front axle to help drive
the vehicle. This is the best setting
to use when plowing snow. Service Four‐Wheel Drive
If the SERVICE 4 WHEEL DRIVE
message stays on, you should take
the vehicle to your dealer for
service. See
“SERVICE 4 WHEEL
DRIVE” message under
Transmission Messages on
page 5‑43.
Shifting Into Four-Wheel Drive
High or AUTO (Automatic
Four-Wheel Drive)
Turn the knob to the Four-Wheel
Drive High or AUTO position. This
can be done at any speed. The
indicator light will flash while
shifting. It will remain on when the
shift is completed. Shifting Into Two-Wheel
Drive High
Turn the knob to the Two-Wheel
Drive High position. This can be
done at any speed. The indicator
light will flash while shifting. It will
remain on when the shift is
completed.
Excessively shifting the transfer
case into or out of the different
modes may cause the transfer case
to enter the shift protection mode.
This will protect the transfer case
from possible damage and will only
allow the transfer case to respond
to one shift per 10 seconds. The
transfer case may stay in this mode
for up to three minutes.
Page 328 of 508

Black plate (68,1)Chevrolet Avalanche Owner Manual - 2012
9-68 Driving and Operating
Driving with a Trailer
{WARNING
When towing a trailer, exhaust
gases may collect at the rear of
the vehicle and enter if the
liftgate, trunk/hatch, or rear-most
window is open.
Engine exhaust contains Carbon
Monoxide (CO) which cannot be
seen or smelled. It can cause
unconsciousness and even death.
To maximize safety when towing
a trailer:
.Have the exhaust system
inspected for leaks and make
necessary repairs before
starting a trip.
.Never drive with the liftgate,
trunk/hatch, or rear-most
window open.(Continued)
WARNING (Continued)
.Fully open the air outlets on
or under the instrument
panel.
.Adjust the Climate Control
system to a setting that
brings in only outside air and
set the fan speed to the
highest setting. See Climate
Control System in the Index.
For more information about
Carbon Monoxide, see Engine
Exhaust on page 9‑31.
Towing a trailer requires a certain
amount of experience. The
combination you are driving is
longer and not as responsive as the
vehicle itself. Get acquainted with
the handling and braking of the rig
before setting out for the open road. Before starting, check all trailer
hitch parts and attachments, safety
chains, electrical connectors,
lamps, tires and mirrors. If the trailer
has electric brakes, start the
combination moving and then apply
the trailer brake controller by hand
to be sure the brakes work.
During the trip, check occasionally
to be sure that the load is secure
and the lamps and any trailer
brakes still work.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving the vehicle without a trailer.
This can help to avoid heavy
braking and sudden turns.
Passing
More passing distance is
needed when towing a trailer. The
combination will not accelerate
as quickly and is longer so it is
necessary to go much farther
beyond the passed vehicle before
returning to the lane.
Page 331 of 508

Black plate (71,1)Chevrolet Avalanche Owner Manual - 2012
Driving and Operating 9-71
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
2. Start the engine.
3. Shift into a gear.
4. Release the parking brake.
5. Let up on the brake pedal.
6. Drive slowly until the trailer isclear of the chocks.
7. Stop and have someone pick up and store the chocks.
Maintenance When Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Maintenance Schedule on
page 11‑3. Things that are
especially important in trailer
operation are automatic
transmission fluid, engine oil, axle
lubricant, belts, cooling system and
brake system. It is a good idea to
inspect these before and during
the trip. Check periodically to see that all
hitch nuts and bolts are tight.
Trailer Towing
Do not tow a trailer during break‐in.
See
New Vehicle Break-In on
page 9‑22 for more information.
{WARNING
The driver can lose control when
pulling a trailer if the correct
equipment is not used or the
vehicle is not driven properly. For
example, if the trailer is too
heavy, the brakes may not work
well—or even at all. The driver
and passengers could be
seriously injured. The vehicle may
also be damaged; the resulting
(Continued)
WARNING (Continued)
repairs would not be covered by
the vehicle warranty. Pull a trailer
only if all the steps in this section
have been followed. Ask your
dealer for advice and information
about towing a trailer with the
vehicle.
Notice: Pulling a trailer
improperly can damage the
vehicle and result in costly
repairs not covered by the
vehicle warranty. To pull a trailer
correctly, follow the advice in this
section and see your dealer for
important information about
towing a trailer with the vehicle.