maintenance CHEVROLET AVALANCHE 2012 2.G Owners Manual

Black plate (1,1)Chevrolet Avalanche Owner Manual - 2012
2012 Chevrolet Avalanche Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-19
Performance and Maintenance . . . . . . . . . . . . . . . . 1-25
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-17
Exterior Mirrors . . . . . . . . . . . . . . . 2-20
Interior Mirrors . . . . . . . . . . . . . . . . 2-22
Windows . . . . . . . . . . . . . . . . . . . . . 2-23
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . 3-10
Safety Belts . . . . . . . . . . . . . . . . . . 3-12
Airbag System . . . . . . . . . . . . . . . . 3-22
Child Restraints . . . . . . . . . . . . . . 3-36 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Luggage/Load Locations . . . . . . . 4-2
Additional Storage Features . . . 4-6
Roof Rack System . . . . . . . . . . . 4-13
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . 5-10
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-35
Vehicle Personalization . . . . . . . 5-45
Universal Remote System . . . . 5-53
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-7
Lighting Features . . . . . . . . . . . . . . 6-8
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Audio Players . . . . . . . . . . . . . . . . 7-14 Rear Seat Infotainment . . . . . . . 7-35
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-47
Trademarks and License
Agreements . . . . . . . . . . . . . . . . . 7-54
Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . 8-10
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-22
Engine Exhaust . . . . . . . . . . . . . . 9-31
Automatic Transmission . . . . . . 9-32
Drive Systems . . . . . . . . . . . . . . . . 9-37
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-44
Ride Control Systems . . . . . . . . 9-46
Cruise Control . . . . . . . . . . . . . . . . 9-51
Object Detection Systems . . . . 9-54
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-60
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-66
Conversions and Add-Ons . . . 9-84

Black plate (2,1)Chevrolet Avalanche Owner Manual - 2012
2012 Chevrolet Avalanche Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-35
Bulb Replacement . . . . . . . . . . 10-38
Electrical System . . . . . . . . . . . . 10-40
Wheels and Tires . . . . . . . . . . . 10-49
Jump Starting . . . . . . . . . . . . . . . 10-86
Towing . . . . . . . . . . . . . . . . . . . . . . 10-91
Appearance Care . . . . . . . . . . . 10-96 Service and Maintenance
. . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids,
Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information
. . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-17
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (1,1)Chevrolet Avalanche Owner Manual - 2012
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Midgate
®. . . . . . . . . . . . . . . . . . . . . . 1-6
Tailgate . . . . . . . . . . . . . . . . . . . . . . . 1-6
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-7
Memory Features . . . . . . . . . . . . . 1-9
Second Row Seats . . . . . . . . . . 1-10
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . 1-11
Head Restraint Adjustment . . . . . . . . . . . . . . . . . 1-11 Safety Belts . . . . . . . . . . . . . . . . . . 1-11
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . 1-12
Mirror Adjustment . . . . . . . . . . . . 1-12
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-13
Throttle and Brake Pedal Adjustment . . . . . . . . . . . . . . . . . 1-13
Interior Lighting . . . . . . . . . . . . . . 1-14
Exterior Lighting . . . . . . . . . . . . . 1-14
Windshield Wiper/Washer . . . . 1-15
Climate Controls . . . . . . . . . . . . . 1-16
Transmission . . . . . . . . . . . . . . . . 1-17
Four-Wheel Drive . . . . . . . . . . . . 1-18
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-19
Satellite Radio . . . . . . . . . . . . . . . 1-20
Portable Audio Devices . . . . . . 1-21
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-21
Steering Wheel Controls . . . . . 1-21
Cruise Control . . . . . . . . . . . . . . . 1-22 Navigation System . . . . . . . . . . . 1-22
Driver Information
Center (DIC) . . . . . . . . . . . . . . . 1-23
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-24
Ultrasonic Parking Assist . . . . 1-24
Power Outlets . . . . . . . . . . . . . . . 1-24
Universal Remote System . . . 1-24
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-25
Tire Pressure Monitor . . . . . . . . 1-25
Engine Oil Life System . . . . . . 1-25
Fuel E85 (85% Ethanol) . . . . . 1-26
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-26
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 1-27
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-27

Black plate (25,1)Chevrolet Avalanche Owner Manual - 2012
In Brief 1-25
Performance and
Maintenance
StabiliTrak®System
The vehicle has a traction control
system that limits wheel spin and
the StabiliTrak system that assists
with directional control of the vehicle
in difficult driving conditions. Both
systems turn on automatically every
time the vehicle is started.
.To turn off traction control, press
and release
gon the instrument
panel. The appropriate DIC
message displays. See Ride
Control System Messages on
page 5‑40.
.To turn off both traction control
and StabiliTrak, press and hold
guntilgilluminates and the
appropriate DIC message
displays. See Ride Control
System Messages on page 5‑40.
.Press and releasegagain to
turn on both systems.
For more information, see
StabiliTrak
®System on page 9‑46.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS warning light alerts you
to a significant loss in pressure of
one of the vehicle's tires. If the
warning light comes on, stop as
soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. See Vehicle Load
Limits on page 9‑16. The warning
light will remain on until the tire
pressure is corrected. During cooler conditions, the low tire
pressure warning light may appear
when the vehicle is first started and
then turn off. This may be an early
indicator that the tire pressures are
getting low and the tires need to be
inflated to the proper pressure.
The TPMS does not replace normal
monthly tire maintenance. It is the
driver
’s responsibility to maintain
correct tire pressures.
See Tire Pressure Monitor System
on page 10‑58.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and, on most vehicles, displays a
DIC message when it is necessary
to change the engine oil and filter.
The oil life system should be reset
to 100% only following an oil
change.

Black plate (27,1)Chevrolet Avalanche Owner Manual - 2012
In Brief 1-27
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7 or
Roadside Assistance Program
(Mexico) on page 13‑9 for more
information. Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or www.gm.ca (Canada).
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.

Black plate (35,1)Chevrolet Avalanche Owner Manual - 2012
Seats and Restraints 3-35
the passenger airbag(s). See
Passenger Sensing System on
page 3‑29.
If you have any questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. SeeCustomer
Satisfaction Procedure (U.S. and
Canada) on page 13‑1 or
Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels on
page 10‑66 for additional
important information. Q: Because I have a disability,
I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure (U.S. and
Canada) on page 13‑1 or
Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5‑16 for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly. Do
not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbags, see
Where Are the Airbags? on
page 3‑24. See your dealer for
service.

Black plate (3,1)Chevrolet Avalanche Owner Manual - 2012
Storage 4-3
Even when all of these things are
working properly and the cover
system is on, there may be some
instances (heavy rains, automated
car washes, etc.) when water can
collect in the following areas:
A. Top drain grates
B. Removable front drain grate(Midgate drain grate) C. Side rail channels and
catch cups
D. Front drains
E. Water drainage area around both sides of the box and the
tailgate side
F. Rear drains
G. Cargo floor
H. Cargo matMaintenance and Cleaning
To ensure that the water
management system performs
properly, be sure that the Midgate,
tailgate, and cover system are fully
closed and that all parts are clean
and not blocked with debris. Follow
the instructions given next in this
section for the proper procedures on
cleaning each item.
Top Drain Grates –Removal
and Cleaning
The top drain grates are located
near the rear window on both sides
of the vehicle. Clean the grates and
drains if there is a blockage.

Black plate (14,1)Chevrolet Avalanche Owner Manual - 2012
5-14 Instruments and Controls
Center (DIC). SeeEngine Oil
Messages on page 5‑38 andEngine
Oil on page 10‑8 for more
information.
A reading in the low pressure zone
may be caused by a dangerously
low oil level or some other problem
causing low oil pressure. Check
your oil as soon as possible.
{WARNING
Do not keep driving if the oil
pressure is low. The engine can
become so hot that it catches fire.
Someone could be burned. Check
the oil as soon as possible and
have the vehicle serviced.
Notice: Lack of proper engine oil
maintenance can damage the
engine. The repairs would not be
covered by the vehicle warranty.
Always follow the maintenance
schedule for changing engine oil.
Engine Coolant
Temperature Gauge
Metric
English
This gauge shows the engine
coolant temperature.
It also provides an indicator of how
hard the vehicle is working. During a
majority of the operation, the gauge
will read 100°C (210°F) or less.
If the vehicle is pulling a load or
going up hills, it is normal for the
temperature to fluctuate and
approach the 122°C (250°F) mark.
If the gauge reaches the 125°C
(260°F) mark, it indicates that the
cooling system is working beyond
its capacity.

Black plate (19,1)Chevrolet Avalanche Owner Manual - 2012
Instruments and Controls 5-19
Malfunction
Indicator Lamp
A computer system called OBD II
(On-Board Diagnostics-Second
Generation) monitors the operation
of the vehicle to ensure emissions
are at acceptable levels, to produce
a cleaner environment. This light
comes on when the vehicle is
placed in ON/RUN, as a check to
show it is working. If it does not,
have the vehicle serviced by your
dealer. SeeIgnition Positions on
page 9‑23 for more information.
If the malfunction indicator lamp
comes on and stays on while the
engine is running, this indicates that
there is an OBD II problem and
service is required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system assists
the service technician in correctly
diagnosing any malfunction.
Notice:If the vehicle is
continually driven with this light
on, the emission controls might
not work as well, the vehicle fuel
economy might not be as good, and the engine might not run as
smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Notice:
Modifications made to the
engine, transmission, exhaust,
intake, or fuel system of the
vehicle or the replacement of
the original tires with other
than those of the same Tire
Performance Criteria (TPC) can
affect the vehicle's emission
controls and can cause this light
to come on. Modifications to
these systems could lead to
costly repairs not covered by the
vehicle warranty. This could also
result in a failure to pass a
required Emission Inspection/
Maintenance test. See
Accessories and Modifications on
page 10‑3.

Black plate (21,1)Chevrolet Avalanche Owner Manual - 2012
Instruments and Controls 5-21
Emissions Inspection and
Maintenance Programs
Some local governments may have
programs to inspect the on-vehicle
emission control equipment. For the
inspection, the emission system test
equipment is connected to the
vehicle’s Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. See your dealer if assistance
is needed.
The vehicle may not pass
inspection if:
.The malfunction indicator lamp is
on with the engine running, or if
the light does not come on when
the ignition is turned to ON/RUNwhile the engine is off. See
your dealer for assistance in
verifying proper operation of the
malfunction indicator lamp.
.The OBD II (On-Board
Diagnostics) system determines
that critical emission control
systems have not been
completely diagnosed. The
vehicle would be considered not
ready for inspection. This can
happen if the 12-volt battery has
recently been replaced or run
down. The diagnostic system is
designed to evaluate critical
emission control systems during
normal driving. This can take
several days of routine driving.
If this has been done and the
vehicle still does not pass the
inspection for lack of OBD II
system readiness, your dealer
can prepare the vehicle for
inspection.
Brake System Warning
Light
With the ignition on, the brake
system warning light comes on
when the parking brake is set. If the
vehicle is driven with the parking
brake engaged, a chime sounds
when the vehicle speed is greater
than 8 km/h (5 mph).
The vehicle brake system consists
of two hydraulic circuits. If one
circuit is not working, the remaining
circuit can still work to stop the
vehicle. For normal braking
performance, both circuits need to
be working.
If the warning light comes on and a
chime sounds, there could be a
brake problem. Have the brake
system inspected right away.
This light can also come on due to
low brake fluid. See
Brake Fluid on
page 10‑28 for more information.