phone CHEVROLET AVEO 2002 Service User Guide

While we hope you never have the occasion to use our
service, it is added security while traveling for you and
your family. Remember, we are only a phone call away.
Chevrolet Roadside Assistance: 1-800-CHEV-USA
(1-800-234-8872), text telephone (TTY) users,
call 1-888-889-2438.
Chevrolet reserves the right to limit services or
reimbursement to an owner or driver when, in Chevrolet’s
judgement, the claims become excessive in frequency or
type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Buick reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without notification.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
Chevrolet has always exemplified quality and value
in its offering of motor vehicles. To enhance your
ownership experience, we and our participating dealers
are proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to
retail purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem
is safety-related. If it is, please call your dealership,
let them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
7-7

Child Restraints
Child Restraint Systems...............................1-34
Infants and Young Children...........................1-30
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-41
Older Children.............................................1-28
Securing a Child Restraint Designed for
the LATCH System...................................1-44
Securing a Child Restraint in a Rear Seat
Position..................................................1-44
Securing a Child Restraint in the Right Front
Seat Position...........................................1-46
Top Strap...................................................1-38
Top Strap Anchor Location............................1-40
Where to Put the Restraint...........................1-37
Cigarette Lighter.............................................3-12
Cleaning
Inside of Your Vehicle..................................5-76
Outside of Your Vehicle................................5-79
Underbody Maintenance...............................5-82
Weatherstrips..............................................5-79
Cleaning Aluminum Wheels..............................5-81
Cleaning Exterior Lamps/Lenses.......................5-80
Cleaning Fabric/Carpet....................................5-76
Cleaning Glass Surfaces..................................5-78
Cleaning Interior Plastic Components.................5-78
Cleaning Leather............................................5-78Cleaning the Top of the Instrument Panel...........5-78
Cleaning Tires................................................5-81
Cleaning Vinyl................................................5-78
Cleaning Windshield and Wiper Blades..............5-80
Climate Control System...................................3-12
Air Filter, Passenger Compartment.................3-16
Outlet Adjustment........................................3-15
Clock............................................................3-25
Clutch, Hydraulic.............................................5-22
Compact Spare Tire........................................5-75
Control of a Vehicle.......................................... 4-6
Coolant
Engine Temperature Gage............................3-21
Heater, Engine............................................2-21
Surge Tank Pressure Cap.............................5-25
Cooling System..............................................5-28
Cupholder(s)..................................................2-36
Current and Past Model Order Forms................7-12
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors.......7-11
3

Adding Equipment to Your
Airbag-Equipped Vehicle
Q:Is there anything I might add to the front or
sides of the vehicle that could keep the
airbags from working properly?
A:Yes. If you add things that change your vehicle’s
frame, bumper system, height, front end or side
sheet metal, they may keep the airbag system from
working properly. Also, the airbag system may
not work properly if you relocate any of the airbag
sensors. If you have any questions about this,
you should contact Customer Assistance before you
modify your vehicle. The phone numbers and
addresses for Customer Assistance are in Step Two
of the Customer Satisfaction Procedure in this
manual. SeeCustomer Satisfaction Procedure on
page 7-2.
Q:Because I have a disability, I have to get my
vehicle modied. How can I nd out whether
this will affect my airbag system?
A:Changing or moving any parts of the front seats,
safety belts, the airbag sensing and diagnostic
module, steering wheel, the instrument panel, or
airbag wiring can affect the operation of the airbag
system. If you have questions, call Customer
Assistance. The phone numbers and addresses for
Customer Assistance are in Step Two of the
Customer Satisfaction Procedure in this manual.
SeeCustomer Satisfaction Procedure on page 7-2.
1-70

Dome Lamp
Your vehicle will have one of the following dome lamp
switches.
The switches have three positions.
ON:The light comes on and stays on.
O(Door):The light comes on when a door is opened.
The light turns off when all the doors are closed.
OFF:The light remains off even when a door is opened.
Accessory Power Outlet(s)
With the accessory power outlet, you can plug in
auxiliary electrical equipment such as a cellular
telephone or CB radio.
The accessory power outlet is located next to the
parking brake on the center console.
To use the outlet, remove the protective cap. When not
in use, always cover the outlet with the protective
cap. The accessory power outlet is operational when
the ignition is turned to ACC or ON.
Notice:Leaving electrical equipment on for
extended periods will drain the battery. Always turn
off electrical equipment when not in use and do
not plug in equipment that exceeds the maximum
amperage rating.
Without Sunroof
With Sunroof
3-16

Keeping your mind on the drive is important for safe
driving. For more information, seeDefensive Driving on
page 4-2.
Here are some ways in which you can help avoid
distraction while driving.
While your vehicle is parked:
•Familiarize yourself with all of its controls.
•Familiarize yourself with its operation.
•Set up your audio system by presetting your
favorite radio stations, setting the tone, and
adjusting the speakers. Then, when driving
conditions permit, you can tune to your favorite
radio stations using the presets and steering wheel
controls if the vehicle has them.
Notice:Before adding any sound equipment to
your vehicle, such as an audio system, CD player,
CB radio, mobile telephone, or two-way radio, make
sure that it can be added by checking with your
dealer. Also, check federal rules covering mobile
radio and telephone units. If sound equipment can
be added, it is very important to do it properly.
Added sound equipment may interfere with
the operation of your vehicle’s engine, radio, or
other systems, and even damage them. Your
vehicle’s systems may interfere with the operation
of sound equipment that has been added.
AM-FM Radio
Playing the Radio
O
(Power):Press this knob to turn the system on
and off.
u(Volume):Turn this knob to increase or to decrease
the volume. VOL will appear on the display.
3-39

()TUNE (Previous/Next Track):Press the down
arrows to go to the start of the current track or press
the up arrows to go to the next track. The track number
will appear on the display. The player will continue
moving backward or forward through the CD with each
press of the up or down arrows.
INFO/DISP (Information/Display):Press this button to
display additional text information related to the
current MP3/WMA song. A choice of additional
information such as: Song Title, Album Title, and Artist.
Bit rate may also appear on display.
When information is not available, No Info will appear
on the display.
Press this button for longer than two seconds to change
display mode.
CD Messages
CHECK CD:If this message appears on the display
and/or the CD comes out, it could be for one of the
following reasons:
•It is very hot. When the temperature returns to
normal, the CD should play.
•You are driving on a very rough road. When the
road becomes smoother, the CD should play.
•The CD is dirty, scratched, wet, or upside down.
•The air is very humid. If so, wait about an hour and
try again.
•The format of the CD may not be compatible. See
“MP3 Format” earlier in this section.
•There may have been a problem while burning
the CD.
•The label may be caught in the CD player.
If the CD is not playing correctly, for any other reason,
try a known good CD.
If any error occurs repeatedly or if an error cannot be
corrected, contact your dealer. If the radio displays
an error message, write it down and provide it to your
dealer when reporting the problem.
Using the Auxiliary Input Jack
Your radio system has an auxiliary input jack located on
the lower right side of the faceplate. This is not an
audio output; do not plug the headphone set into the
front auxiliary input jack. You can however, connect an
external audio device such as an iPod, laptop
computer, MP3 player, CD changer, or cassette tape
player, etc. to the auxiliary input jack for use as another
source for audio listening.
3-60

The auxiliary input jack will also accept cell phone
connectors. Plug the cell phone connector into
the auxiliary input jack to hear the other side of a cell
phone’s conversation through the vehicle sound system.
To use a portable audio player, connect a 3.5 mm
(1/8 inch) cable to the radio’s front auxiliary input jack.
When a device is connected, press the radio CD/AUX
button as needed to begin playing audio from the device
over the car speakers.
CD/AUX (CD/Auxiliary):Press this button once to play
a CD while a portable audio device is playing. Press
this button a second time for the system will begin
playing audio from the connected portable audio player.
Once in this mode, “Auxinput” will appear on display.
If the auxiliary jack does not detect the presence of an
output jack, the aux mode will be prevented from
coming up.
O(Power/Volume):Turn this knob clockwise or
counterclockwise to increase or decrease the volume of
the portable player. You may need to do additional
volume adjustments from the portable device if
the volume does not go loud or soft enough.
Radio with Six-Disc CD (Double
Display, MP3/WMA)
Playing the Radio
O
(Power/Volume):Press and release this knob to
turn the system on and off.
Turn the power/volume knob clockwise or
counterclockwise to increase or decrease the volume.
Press this button for longer than two seconds to
mute the system.
3-61

Using the Auxiliary Input Jack
Your radio system has an auxiliary input jack located on
the lower right side of the faceplate. This is not an
audio output; do not plug the headphone set into the
front auxiliary input jack. You can however, connect an
external audio device such as an iPod, laptop
computer, MP3 player, CD changer, or cassette tape
player, etc. to the auxiliary input jack for use as another
source for audio listening.
The auxiliary input jack will also accept cell phone
connectors. Plug the cell phone connector into
the auxiliary input jack to hear the other side of a cell
phone’s conversation through the vehicle sound system.
To use a portable audio player, connect a 3.5 mm
(1/8 inch) cable to the radio’s front auxiliary input jack.
When a device is connected, press the radio CD/AUX
button as needed to begin playing audio from the device
over the car speakers.
CD/AUX (CD/Auxiliary):Press this button once to play
a CD while a portable audio device is playing. Press
this button a second time for the system will begin
playing audio from the connected portable audio player.
Once in this mode, “Auxinput” will appear on display.
If the auxiliary jack does not detect the presence of an
output jack, the aux mode will be prevented from
coming up.
O(Power/Volume):Turn this knob clockwise or
counterclockwise to increase or decrease the volume of
the portable player. You may need to do additional
volume adjustments from the portable device if
the volume does not go loud or soft enough.
Radio Reception
You may experience frequency interference and static
during normal radio reception if items such as cellphone
chargers, vehicle convenience accessories, and
external electronic devices are plugged into the
accessory power outlet. If there is interference or static,
unplug the item from the accessory power outlet.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range can cause
station frequencies to interfere with each other. For
better radio reception, most AM radio stations will boost
the power levels during the day, and then reduce
these levels during the night. Static can also occur when
things like storms and power lines interfere with radio
reception. When this happens, try reducing the treble on
your radio.
3-70

Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen if the road is wet enough and
you are going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in
one or more is low. It can happen if a lot of water is
standing on the road. If you can see reflections
from trees, telephone poles, or other vehicles, and
raindrops dimple the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle. If
you cannot avoid deep puddles or standing water,
drive through them very slowly.
Driving Through Flowing Water
{CAUTION:
Flowing or rushing water creates strong forces.
If you try to drive through owing water, as you
might at a low water crossing, your vehicle can
be carried away. As little as six inches of
owing water can carry away a smaller vehicle.
If this happens, you and other vehicle
occupants could drown. Do not ignore police
warning signs, and otherwise be very cautious
about trying to drive through owing water.
Some Other Rainy Weather Tips
•Besides slowing down, allow some extra following
distance. And be especially careful when you
pass another vehicle. Allow yourself more clear
room ahead, and be prepared to have your
view restricted by road spray.
•Have good tires with proper tread depth. SeeTires
on page 5-45.
4-16

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for Text
Telephone (TTY) Users................................7-4
Customer Assistance Offices............................7-4
GM Mobility Reimbursement Program................7-6
Roadside Assistance Program..........................7-6
Courtesy Transportation...................................7-8
Vehicle Data Collection and Event Data
Recorders................................................7-10
Collision Damage Repair................................7-11Reporting Safety Defects................................7-14
Reporting Safety Defects to the
United States Government..........................7-14
Reporting Safety Defects to the
Canadian Government................................7-14
Reporting Safety Defects to
General Motors.........................................7-15
Service Publications Ordering Information.........7-15
Section 7 Customer Assistance and Information
7-1