phone CHEVROLET AVEO 2002 Service Repair Manual

The switches have three positions.
ON:The light comes on and stays on regardless of
whether a door is open or closed.
O(Door):The light comes on when a door is opened.
The light turns off when all the doors are shut.
OFF:The light remains off even when a door is opened.
Accessory Power Outlets
With the accessory power outlet, you can plug in
auxiliary electrical equipment such as a cellular
telephone or CB radio.
The accessory power outlet is located next to the
parking brake on the center console.
To use the outlet, remove the protective cap. When not
in use, always cover the outlet with the protective
cap. The accessory power outlet is operational when
the ignition is turned to ACC or ON.
Notice:Leaving electrical equipment on for
extended periods will drain the battery. Always turn
off electrical equipment when not in use and do
not plug in equipment that exceeds the maximum
amperage rating.Certain electrical accessories may not be compatible
with the accessory power outlet and could result
in blown vehicle or adapter fuses. If you experience a
problem, see your dealer for additional information
on accessory power outlets.
Notice:Adding any electrical equipment to your
vehicle may damage it or keep other components
from working as they should. The repairs would not
be covered by your warranty. Check with your
dealer before adding electrical equipment.
When adding electrical equipment, be sure to follow
the proper installation instructions included with
the equipment.
Notice:Improper use of the power outlet can cause
damage not covered by your warranty. Do not
hang any type of accessory or accessory bracket
from the plug because the power outlets are
designed for accessory power plugs only.
3-11

Audio System(s)
Notice:Before you add any sound equipment to
your vehicle – like a tape player, CB radio, mobile
telephone or two-way radio – be sure you can
add what you want. If you can, it’s very important to
do it properly. Added sound equipment may
interfere with the operation of your vehicle’s engine,
radio or other systems, and even damage them.
Your vehicle’s systems may interfere with the
operation of sound equipment that has been added
improperly.
So, before adding sound equipment, check with
your dealer and be sure to check federal rules
covering mobile radio and telephone units.
Your audio system has been designed to operate easily
and to give years of listening pleasure. You will get
the most enjoyment out of it if you acquaint yourself with
it first. Figure out which radio you have in your vehicle,
find out what your audio system can do, and how to
operate all of its controls to be sure you are getting
the most out of the advanced engineering that went
into it.
AM-FM Radio
Playing the Radio
O
(Power):Press this knob to turn the system
on and off.
u(Volume):Turn this knob to increase or to
decrease volume. VOL will appear on the display.
Finding a Station
AM/FM:Press this button to switch between FM1, FM2,
or AM. The display will show your selection.
p(Tune):Turn this knob to select radio stations.
3-34

Care of Your CDs
Handle CDs carefully. Store them in their original cases
or other protective cases and away from direct
sunlight and dust. If the surface of a CD is soiled,
dampen a clean, soft cloth in a mild, neutral detergent
solution and clean it, wiping from the center to the edge.
Be sure never to touch the side without writing when
handling CDs. Pick up CDs by grasping the outer edges
or the edge of the hole and the outer edge.
Care of Your CD Player
The use of CD lens cleaners for CD players is not
advised, due to the risk of contaminating the lens of the
CD optics with lubricants internal to the CD mechanism.
Backglass Antenna
The AM-FM antenna is integrated with the rear window
defogger, located in the rear window. Be sure that the
inside surface of the rear window is not scratched and
that the lines on the glass are not damaged. If the inside
surface is damaged, it could interfere with radio
reception. Also, for proper radio reception, the antenna
connector at the top-center of the rear window needs to
be properly attached to the post on the glass.Notice:Using a razor blade or sharp object to clear
the inside rear window may damage the rear window
antenna and/or the rear window defogger. Repairs
would not be covered by your warranty. Do not clear
the inside rear window with sharp objects.
Notice:Do not apply aftermarket glass tinting with
metallic lm. The metallic lm in some tinting
materials will interfere with or distort the incoming
radio reception. Any damage caused to your
backglass antenna due to metallic tinting materials
will not be covered by your warranty.
Because this antenna is built into your rear window,
there is a reduced risk of damage caused by car washes
and vandals.
If you choose to add a cellular telephone to your
vehicle, and the antenna needs to be attached to the
glass, be sure that you do not damage the grid lines for
the AM-FM antenna. There is enough space between
the lines to attach a cellular telephone antenna
without interfering with radio reception.
Do not apply aftermarket glass tinting to the back glass.
The metallic film in some tinting materials will interfere
with or distort the incoming radio reception. Care
must be taken when cleaning the rear window because
it breaks in the resistive material heating element
and will adversely affect radio and defogger
performance. See your dealer for details.
3-44

Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is:
Drive defensively.
Please start with a very important safety device in your
vehicle: Buckle up. SeeSafety Belts: They Are for
Everyone on page 1-10.
Defensive driving really means “be ready for anything.”
On city streets, rural roads or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It is the best defensive driving maneuver,
in both city and rural driving. You never know when
the vehicle in front of you is going to brake or turn
suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the
driving task — such as concentrating on a cellular
telephone call, reading, or reaching for something on
the floor — makes proper defensive driving more difficult
and can even cause a collision, with resulting injury.
Ask a passenger to help do things like this, or pull off the
road in a safe place to do them yourself. These simple
defensive driving techniques could save your life.
4-2

Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen if the road is wet enough and
you are going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in
one or more is low. It can happen if a lot of water is
standing on the road. If you can see reflections
from trees, telephone poles or other vehicles, and
raindrops “dimple” the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds.
There just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle.
If you can not avoid deep puddles or standing water,
drive through them very slowly.
Driving Through Flowing Water
{CAUTION:
Flowing or rushing water creates strong forces.
If you try to drive through owing water, as you
might at a low water crossing, your vehicle
can be carried away. As little as six inches of
owing water can carry away a smaller vehicle.
If this happens, you and other vehicle
occupants could drown. Do not ignore police
warning signs, and otherwise be very cautious
about trying to drive through owing water.
Some Other Rainy Weather Tips
•Besides slowing down, allow some extra following
distance. And be especially careful when you
pass another vehicle. Allow yourself more clear
room ahead, and be prepared to have your
view restricted by road spray.
•Have good tires with proper tread depth.
SeeTires on page 5-51.
4-18

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text Telephone
(TTY) Users...............................................7-4
Customer Assistance Offices............................7-4
GM Mobility Program for Persons with
Disabilities..................................................7-5
Roadside Assistance Program..........................7-6
Courtesy Transportation...................................7-7
Vehicle Data Collection and Event Data
Recorders..................................................7-9Reporting Safety Defects................................7-10
Reporting Safety Defects to the United States
Government..............................................7-10
Reporting Safety Defects to the Canadian
Government..............................................7-11
Reporting Safety Defects to
General Motors.........................................7-11
Service Publications Ordering Information.........7-11
Section 7 Customer Assistance and Information
7-1

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filing a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can find your specific vehicle information
all in one place.
The Owner Center allows you to:
•Get e-mail service reminders.
•Access information about your specific vehicle,
including tips and videos and an electronic
version of this owner’s manual. (United States only)
•Keep track of your vehicle’s service history and
maintenance schedule.
•Find GM dealers for service nationwide.
•Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Chevrolet by dialing: 1-800-833-CHEV (2438).
(TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Chevrolet encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes
to write to Chevrolet, the letter should be addressed to
Chevrolet’s Customer Assistance Center.
United States – Customer Assistance
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-CHEV-USA
®(243-8872)
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada – Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
7-4

Overseas – Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) – Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available
to qualified applicants,
can reimburse you up to
$1,000 toward eligible
aftermarket driver or
passenger adaptive
equipment you may
require for your
vehicle (hand controls,
wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The offer is available for
a limited period of time from the date of vehicle
purchase/lease. For more details, or to determine your
vehicle’s eligibility, see your GM dealer or call the
GM Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details.
All TTY users call 1-800-263-3830.
7-5

Roadside Assistance Program
Security While You Travel
1-800-CHEV-USA (243-8872)
As the proud owner of a new Chevrolet vehicle, you are
automatically enrolled in the Chevrolet Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road. Chevrolet’s Roadside
Assistance toll-free number is staffed by courteous
and capable Roadside Assistance Representatives who
are available 24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
•Fuel Delivery:Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
•Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles.
•Emergency Tow:Tow to the nearest dealership for
warranty service or in the event of a vehicle-disabling
accident. Assistance when the vehicle is mired in
sand, mud or snow.
•Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not covered
by a warrantable failure.)
•Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
•Dealer Locator Service
In many instances, mechanical failures are covered
under Chevrolet’s Bumper-to-Bumper warranty.
However, when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
•Your name, home address, and home telephone
number
•Telephone number of your location
•Location of the vehicle
•Model, year, color, and license plate number
•Mileage, Vehicle Identification Number and delivery
date of the vehicle
•Description of the problem
7-6