CHEVROLET BLAZER 1997 2.G Owners Manual
Manufacturer: CHEVROLET, Model Year: 1997, Model line: BLAZER, Model: CHEVROLET BLAZER 1997 2.GPages: 402, PDF Size: 21.93 MB
Page 381 of 402

Downloaded from www.Manualslib.com manuals search engine ROADSIDE Courtesy Care PROVIDES:
0 Roadside Basic Care services (as outlined above)
Plus:
FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
0 FREE LocksrnithKey Service (when keys are lost
on
the road or locked inside)
0 FREE Flat Tire Service (spare installed on the road)
0 FREE Jump Start (at home or on the road)
0 FREE Fuel Delivery ($5 of fuel delivered on
the road) Chevrolet/Geo offers Courtesy Transportation
for
customers needing warranty
service. Courtesy
Transportation
will be offered in conjunction with
the coverage provided by the Bumper
to Bumper
New Vehicle Limited Warranty to eligible purchasers
of 1997 Chevrolet/Geo passenger car and light duty
trucks. (Please see
your selling dealer for details.)
Note:
Colmesy Care is available to Retail and Retail Lease
Customers operating
1997 and newer ChevroletlGeo
vehicles for
a period of 3 years/36,000 miles (60 000 km),
whichever occurs first. All
Corlrtes! Curr services must
be pre-arranged by Chevrolet Roadside or dealer
Service Management.
Basic Cure and Corwtesy Care are not part of or
included
in the coverage provided by the New Vehicle
Limited Warranty. Chevrolet reserves the right
to
modify or discontinue Basic Care and Cmrtesy Ccm
at any time.
8-6
Page 382 of 402

Downloaded from www.Manualslib.com manuals search engine For complete program details, see your ChevroledGeo
dealer to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that
will provide you with quality and priority service. When
roadside services are required, our advisors
will explain
any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have the
following available
to give to the advisor:
Vehicle Identification Number (VIN)
0 License plate number
Vehicle color
0 Vehicle location
Telephone number where you can be reached
0 Vehicle mileage
Description of problem Please
refer to
the Roadside Assistance brochure
inside your owner information portfolio for
full
program details.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
separate brochure provided by
the dealer or call
1-800-268-6800 for emergency services.
Page 383 of 402

Downloaded from www.Manualslib.com manuals search engine Courtesy Transportation
Chevrolet/Geo offers Courtesy Transportation for
customers needing warranty service. Courtesy
Transportation
will be offered in conjunction with the
coverage provided by
the Bumper to Bumper New
Vehicle Limited Warranty
to retail purchasers of
1997 Chevrolet/Geo passenger cars and light duty
trucks (please see your selling dealer for details).
Courtesy Transportation includes:
0 One way shuttle ride for any warranty repair
completed during the same day.
0 Up to $30 maximum daily vehicle rental allowance
0 Up to $30 maximum daily cab. bus or other
for any
overnight warranty repair
up to five days, OR
transportation allowance in lieu of rental for any
overnight warranty repair up to five days, OR
Up to S IO daily tuel allowance. for rides provided by
amother person ti .e.. friend. neighbor. etc.) in lieu of
rental for any cnmight warranty repair up to five days.
Note: All Courtesy Transportation arrangements will
be adtnit7istt'red by your Chevrolet/Geo dealer
ser\.ice tnanaFement.
Claim amounts should reflect
all actual COSlS.
Chevrolet/Geo Courtesy Transportation is not part
of the Bumper to Bumper New Vehicle Limited
Warranty. Chevrolet/Geo reserves
the right to make
any changes or discontinue Courtesy Transportation
at any time without notification.
Chevrolet/Geo dealer.
For additional program details, contact your
Some state insurance regulations make
it impractical to
rent vehicles to people under 21 years of age. If you are
under 21 and
have difficulty renting a vehicle, Chevrolet
will reimburse up to $30/day for documented
transportation
you receive.
For warranty repairs during the Complete Vehicle
Coverage period
in the New Vehicle Limited Warranty,
interim transportation
may be available under the
Courtesy Transportation Program. Please consult your
dealer for details. The Roadside Assistance program
is
available only in the United States and Canada.
In Canada, please consult your GM dealer for
information on Courtesy Transportation.
8-8
Page 384 of 402

Downloaded from www.Manualslib.com manuals search engine GM Participation in an Alternative
Dispute Resolution
Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or
to discontinue its
participation in this program.
Both Chevrolet and your Chevrolet dealer are committed
to making sure you are completely satisfied
with your new
vehicle. Our experience
has shown that, if a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier in this section is very successful.
There may be instances where an impartial third party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Chevrolet voluntarily participates in
BBB
AUTO LINE.
BBB AUTO LINE is an out-of-court program
administered by
the Better Business Bureau system to
settle automotive disputes. This program
is available
free
of charge to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the
BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO
LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington,
VA 22203- 1804
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number
(VIN)
and a statement of the nature of your complaint.
Eligibility
is limited by vehicle age and mileage, and
other factors.
8-9
Page 385 of 402

Downloaded from www.Manualslib.com manuals search engine We prefer you utilize the Customer Satisfaction
Procedure before you resort
to AUTO LINE, but you
may contact the
BBB at any time. The BBB will attempt
to resolve the complaint serving as an intermediary. If
this mediation is unsuccessful, an informal hearing will
be scheduled where eligible customers may present their
case to an impartial third-party arbitrator.
The arbitrator will make a decision which you may
accept or reject.
If you accept the decision. GM will be
bound
by that decision. The entire dispute resolution
procedure should ordinarily take about
40 days from the
time
you file a claim until a decision is made.
Some state laws may require you to use this program
before filing
a claim with a state-run arbitration program
or
in the courts. For further information, contact the
BBB at 1-800-955-5 100 or the Chevrolet Customer
Assistance Center at
1-800-222- 1020.
Warranty Information
Your vehicle comes with a separate warranty booklet
that contains detailed warranty information.
REPORTING SAFETY DEFECTS
TO THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause
a crash or could cause in-jury or death, you should
immediately
inform the National Highway Traffic
Safety Administration (NHTSA),
in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation. and
if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However,
NHTSA cannot become involved
in individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free
at 1-800-424-9393 (or 366-0123 in the
Washington,
D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington.
D.C. 20590
You can also obtain other information about motor
vehicle safety
from the Hotline.
8-10
Page 386 of 402

Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario
K 1G 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-222- 1020 or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy, Michigan 48007-7047 In
Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors
of Canada Limited
Customer Communication Centre
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
8-11
Page 387 of 402

Downloaded from www.Manualslib.com manuals search engine 1997 CHEVROLET/GEO SERVICE PUBLICATIONS ORDERING INFORMATH
The following publications covering the operation and servicing of your vehicle can be purchased by filling o
the Service Publication Order Form in this book and mailing it in with your check, money order,
or credit card information to Helm, Incorporated (address below.)
CURRENT PUBLICATIONS FOR 1997 CHEVROLET/GEO
SERVICE MANUALS
Service Manuals have the diagnosis and repair information
on engines, transmission, axle, suspension, brakes,
electrical, steering, body, etc.
RETAIL
SELL PRICE: $90.00
TRANSMISSION, TRANSAXLE, TRANSFER CASE
UNIT REPAIR MANUAL
This manual provides information on unit repair service
procedures, adjustments and specifications for the
1997 GM transmissions, transaxles and transfer cases.
RETAIL SELL PRICE:
$40.00
SERVICE BULLETINS
Service Bulletins give technical service information needed
to knowledgeably service General Motors cars and trucks.
Each bulletin contains instructions
to assist in the
diagnosis and service of your vehicle.
PLEASE COMPLETE THE ORDER FORM SHOWN ON
THE FOLLOWING PAGE AND MAIL TO:
Helm, Incorporated P.O. Box 07130 Detroit, MI 48207
OWNER’S INFORMATION
Owner publications are written directly for Owners and
intended
to provide basic operational information about tl
vehicle. The owner’s manual will include the Maintenanct
Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual and
Warranty Booklet. RETAIL SELL PRICE:
$15.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $10.00
CURRENT & PAST MODEL ORDER FORMS
Service Publications are available for current and past
model GM vehicles. To request an order form, please
specify year and model name of the vehicle.
OR ORDER TOLL FREE: 1-800-782-4356
Monday-Friday 8:OO AM - 6:OO PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCarcCDiscover
Page 388 of 402

Downloaded from www.Manualslib.com manuals search engine ORDER TOLL FREE
information within 30 days of delivery. On returns, a re-stocking fee may be applied (Monday-Friday 8:OO AM - 6:OO PM EST)
service. If further informatlon IS needed, wrlte to the address s R own below or call (NOTE: For Credit Card Holders Only)
Orders will be mailed within 1 O.days of receipt. Please allow ade uate time for postal
1-800-782-4356 1-800-782-4356. Material cannot be returned for credit without packing slip with return
FAX Orders Only 1-31 3-865-5927 against the original order.
PUBLICATION FORM
PRICE EACH* QTYm YEAR NAME NUMBER
TOTAL
PRICE , VEHICLE MODEL ITEM DESCRIPTION
- -
I $90.00
1997
Service Manual
Car
& Light Truck
Transmission Unit Repair 1997
$1
0.00 1997
Owner’s Manual Without Portfolio
$1 5.00 1997
Owner’s Manual In Portfolio $40.00
NOTE: Dealers and Companies please provide dealer
or company name, and also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
For purchases outside U.S.A. please write
to the above address for quotation. HELM, INCORPORATED P.O. Box 07130 Detroit, MI 48207
(CUSTOMERS NAME) (AITEMION)
(STREET ADDRESS-NO
P.O. BOX NUMBERS)
(CITY) (STATE) (ZIP CODE) ..
DAYTlMf TELEPHONE NO. 0 AREA CODE
iE-ORD97 ‘(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.)
-
P
A
Y
M
E
N
T
-
Check or Money Order payable to Helm, Inc. (USA funds
only - do not send cash.)
0 MasterCard
VISA
Discover
I TOTAL MATERIAL I
Michigan Purchasers add 6% sales tax
Canadian Postage See Note Below
Account lm ml
Number:
Expiration 17 ml Check here if your billing address
Date mo/yr: is different from your shipping
address shown.
CUSTOMER SIGNATURE
Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents
are to make checks payable in U.S. funds. To cover Canadian postage, add $11.50 plus the
U.S. order processing.
Page 389 of 402

Downloaded from www.Manualslib.com manuals search engine 4% NOTES
8-14
Page 390 of 402

Downloaded from www.Manualslib.com manuals search engine Section 9 Index
Accessory Power Outlets ........................ 2-63
Adding Equipment to the Outside
of Your Vehicle ...... 6-3
Adding Sound Equipment
........................ 3-20
Add-on Equipment ............................. 4-44
AirBag
....................................... 1-20
Adding Equipment ............................ 1-25
How Does it Restrain .......................... 1-23
How it Works
................................ 1-22
Location
.................................... 1-22
Readiness Light
....................... . 1-21. 2-73
Servicing
................................... 1-25
What Makes it Intlate
.......................... 1-23
What
You See After it Inflates ................... 1-24
When Should
it Inflate ......................... 1-23
Aircleaner
.................................... 6-13
Air Conditioning
................................ 3-3
Refrigerants
................................. 6-64
Alignment and Balance, Tire ...................... 6-46
All-Wheel Drive
.......................... 2-23, 6-21
Aluminum Wheels. Cleaning
...................... 6-55
Antenna. Fixed
................................. 3-21
Appearancecare
............................... 6-49
Anti-Lock Brake
System Warning Light
......... 2-76, 4-7
Materials
.................................... 6-57 Arbitration Program
.............................. 8-9
Ashtrays ...................................... 2-61
Audio Systems
.................................. 3-6
Automatic Overdrive
............................ 2-20
Automatic Transmission Check
...................................... 7-47
Fluid
....................................... 6-14
Operation
................................... 2-18
Park Mechanism Check
........................ 7-49
Shifting
..................................... 2-18
Starting Your Engine
.......................... 2-15
Armrest. Storage
............................... 2-56
Axle Front
....................................... 6-22
Rear
....................................... 6-20
Backglass Wipers.
Blade Replacement ............. 6-40
Battery ....................................... 6-32
ChargeLight
................................ 2-73
Jump Starting
................................. 5-3
Replacement. Keyless Entry
..................... 2-7
Warnings
................................ 5-3. 5-5
BBB Auto Line
................................. 8-9
Better Business Bureau Mediation
................... 8-9
9-1