radio CHEVROLET BLAZER 2020 Owner's Guide

Chevrolet Blazer Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13557845) - 2020 - CRC - 3/26/20
Customer Information 355
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 355
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 357
Customer Assistance for Text Telephone (TTY) Users . . . . . 358
Online Owner Center . . . . . . . . . 358
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 359
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 359
Scheduling Service Appointments . . . . . . . . . . . . . . . 361
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 361
Collision Damage Repair . . . . . 362
Publication Ordering Information . . . . . . . . . . . . . . . . . . 364
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 365
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 365
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 366
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 366
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 367
Cybersecurity . . . . . . . . . . . . . . . . . 367
Event Data Recorders . . . . . . . . 367
OnStar . . . . . . . . . . . . . . . . . . . . . . . 368
Infotainment System . . . . . . . . . . 368
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Chevrolet Blazer Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13557845) - 2020 - CRC - 3/26/20
Customer Information 365
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / ICES-GEN.
Operation is subject to the following
two conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

Chevrolet Blazer Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13557845) - 2020 - CRC - 3/26/20
Customer Information 367
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For
example, the vehicle uses computer
modules to monitor and control
engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help the dealer technician
service the vehicle or to help GM
improve safety or features. Some
modules may also store data about
how the vehicle is operated, such as
rate of fuel consumption or average
speed. These modules may retain
personal preferences, such as radio
presets, seat positions, and
temperature settings.
Cybersecurity
GM collects information about the
use of your vehicle including
operational and safety related
information. We collect this
information to provide, evaluate,
improve, and troubleshoot our
products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic
access or control is important to
GM. GM maintains appropriate
security standards, practices,
guidelines and controls aimed at
defending the vehicle and the
vehicle service ecosystem against
unauthorized electronic access,
detecting possible malicious activity
in related networks, and responding
to suspected cybersecurity incidents
in a timely, coordinated and effective
manner. Security incidents could
impact your safety or compromise
your private data. To minimize
security risks, please do not connect
your vehicle electronic systems to
unauthorized devices or connect
your vehicle to any unknown oruntrusted networks (such as
Bluetooth, WIFI or similar
technology). In the event you
suspect any security incident
impacting your data or the safe
operation of your vehicle, please
stop operating your vehicle and
contact your dealer.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.
How various systems in your
vehicle were operating;

Chevrolet Blazer Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13557845) - 2020 - CRC - 3/24/20
372 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 365.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services, except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.

Chevrolet Blazer Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13557845) - 2020 - CRC - 3/24/20
374 OnStar
saved navigation destinations or
pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
To obtain the source code under
GPL, LGPL, MPL, and other open
source licenses, that is contained in
this product, please visit http://
opensource.lge.com. In addition to
the source code, all referred license
terms, warranty disclaimers, and
copyright notices are available for
download. This offer is valid for a
period of three years after our last
shipment of this product. This offer
is valid to anyone in receipt of this
information. *Provided through LG Electronics
Inc., who is solely responsible for
provisions of related OSS
compliance.

Chevrolet Blazer Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13557845) - 2020 - CRC - 3/24/20
Index 381
Driving (cont'd)Defensive . . . . . . . . . . . . . . . . . . . . . 163
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 163
Hill and Mountain Roads . . . . . . 171
If the Vehicle is Stuck . . . . . . . . . 173
Loss of Control . . . . . . . . . . . . . . . 165
Off-Road . . . . . . . . . . . . . . . . . . . . . 166
Off-Road Recovery . . . . . . . . . . . 165
Vehicle Load Limits . . . . . . . . . . . 174
Wet Roads . . . . . . . . . . . . . . . . . . . 170
Winter . . . . . . . . . . . . . . . . . . . . . . . . 172
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 155
E
Electric Brake Boost . . . . . . . . . . . . 191
Electric Parking Brake . . . . . . . . . . 192
Electric Parking Brake Light . . . . 123
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 242
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 276
Fuses and Circuit Breakers . . . 275
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 279
Overload . . . . . . . . . . . . . . . . . . . . . 275 Electrical System (cont'd)
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 282
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 370
Engine Air Cleaner/Filter . . . . . . . . . . . . . 257
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 120
Compartment Overview . . . . . . . 248
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . .116
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 126
Cooling System . . . . . . . . . . . . . . . 259
Drive Belt Routing . . . . . . . . . . . . 354
Exhaust . . . . . . . . . . . . . . . . . . . . . . 186
Heater . . . . . . . . . . . . . . . . . . . . . . . . 182
Oil Life System . . . . . . . . . . . . . . . 255
Oil Pressure Light . . . . . . . . . . . . 127
Overheating . . . . . . . . . . . . . . . . . . 264
Power Messages . . . . . . . . . . . . . 136
Running While Parked . . . . . . . . 187
Starting . . . . . . . . . . . . . . . . . . . . . . . 180
Engine Air Filter Life System . . . . 257
Engine Oil Temperature Gauge . . . . . . . . . . .116
Entry Lighting . . . . . . . . . . . . . . . . . . . 151 Equipment, Towing . . . . . . . . . . . . . 237
Event Data Recorders . . . . . . . . . . 367
Exit Lighting . . . . . . . . . . . . . . . . . . . . 151
Extended Parking . . . . . . . . . . . . . . . 186
Extender, Seat Belt . . . . . . . . . . . . . . 58
Exterior Lamp Controls . . . . . . . . . 145
Exterior Lamps Off Reminder . . . 147
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 153
F
Filter,Engine Air Cleaner . . . . . . . . . . . 257
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 147
Flashers, Hazard Warning . . . . . . 149
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 306 Changing . . . . . . . . . . . . . . . . . . . . . 314
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 335
Fluid Automatic Transmission . . . . . . 256
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 267
Washer . . . . . . . . . . . . . . . . . . . . . . . 265
Folding Mirrors . . . . . . . . . . . . . . . . . . 30
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 215
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 365

Chevrolet Blazer Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13557845) - 2020 - CRC - 3/24/20
Index 385
OutletsPower . . . . . . . . . . . . . . . . . . . . . . . . 102
Overheating, Engine . . . . . . . . . . . . 264
Overview Instrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 185
Park Assist . . . . . . . . . . . . . . . . . . . . . 210
Parking Brake and P (Park)
Mechanism Check . . . . . . . . . . 269
Extended . . . . . . . . . . . . . . . . . . . . . 186
Over Things That Burn . . . . . . . 185
Parking or Backing Assistance Systems . . . . . . . . . . 210
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 119
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Passenger Sensing System . . . . . 66
Pedestrian Ahead Indicator . . . . . 125
Perchlorate Materials Requirements, California . . . . . . 245
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 137 Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 19
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Outlets . . . . . . . . . . . . . . . . . . . . . . . 102
Protection, Battery . . . . . . . . . . . . 152
Retained Accessory (RAP) . . . 184
Seat Adjustment . . . . . . . . . . . . . . . . 42
Windows . . . . . . . . . . . . . . . . . . . . . . . 34
Pregnancy, Using Seat Belts . . . . 58
Privacy Vehicle Data Recording . . . . . . . 367
Program Courtesy Transportation . . . . . . 361
Prohibited Fuels . . . . . . . . . . . . . . . . 226
Proposition 65 Warning,
California . . . . . . . . . . . .244, 268, 321,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 364
R
Radio Frequency Statement . . . . 365
Reading Lamps . . . . . . . . . . . . . . . . . 150
Rear Camera Mirror . . . . . . . . . . . . . 32
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 49Heated . . . . . . . . . . . . . . . . . . . . . . . . . 51
Rear Storage . . . . . . . . . . . . . . . . . . . . 92 Rear Vision Camera (RVC) . . . . . 210
Rear Window Washer/Wiper . . . . 101
Rearview Mirrors . . . . . . . . . . . . . . . . 31
Automatic Dimming . . . . . . . . . . . . . 31
Reclining Seatbacks . . . . . . . . . . . . . 43
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 348
Records Maintenance . . . . . . . . . . . . . . . . . . 350
Recreational Vehicle Towing . . . . 324
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 359
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . 15
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 71
Maintenance . . . . . . . . . . . . . . . . . . 349
Replacing Airbag System . . . . . . . . 71
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . . 85
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 59
Reporting Safety Defects Canadian Government . . . . . . . . 366
General Motors . . . . . . . . . . . . . . . 366