towing CHEVROLET BOLT EV 2019 User Guide

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
338 Customer Information
Services Provided
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Bolt EV dealer
for warranty service, or if the
vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered during the Extended
Vehicle (EV) warranty.
. Flat Tire Change: If the tire has
been separated from the wheel,
has damaged sidewalls, or has a
large puncture, the tire is too
severely damaged for the self
sealing tire to be effective and
the vehicle will have to be
towed. It is the owner's responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to Canadian
Vehicles
.
Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km (93 mi) from where the
trip was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
Customer Information 341
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs by usingaftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
337.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
Index 363
GaugesBattery . . . . . . . . . . . . . . . . . . . . . . . 123
Driver Efficiency . . . . . . . . . . . . . . 123
Odometer . . . . . . . . . . . . . . . . . . . . . 122
Power Indicator . . . . . . . . . . . . . . . 124
Speedometer . . . . . . . . . . . . . . . . . 122
Trip Odometer . . . . . . . . . . . . . . . . 122
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . .118
General Information Service and Maintenance . . . . . 322
Towing . . . . . . . . . . . . . . . . . . . . . . . . 254
Vehicle Care . . . . . . . . . . . . . . . . . . 256
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 337
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 270
Hands-Free Phone . . . . . . . . . . . . . 180
Hazard Warning Flashers . . . . . . . 155
Head Restraints . . . . . . . . . . . . . . . . . 57
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 270
Automatic . . . . . . . . . . . . . . . . . . . . . 155
Bulb Replacement . . . . . . . . . . . . 270
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 154
Flash-to-Pass . . . . . . . . . . . . . . . . . 154 Headlamps (cont'd)
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 270
High-Beam On Light . . . . . . . . . . 131
High/Low Beam Changer . . . . . 154
Lamps On Reminder . . . . . . . . . 131
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 64
Steering Wheel . . . . . . . . . . . . . . . . 111
Heated Front Seats . . . . . . . . . . . . . . 60
Heating . . . . . . . . . . . . . . . . . . . . . . . . . 188
High Voltage Battery Gauge . . . . 123
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 272
High-Beam On Light . . . . . . . . . . . . 131
Hill and Mountain Roads . . . . . . . . 200
Hill Start Assist (HSA) . . . . . . . . . . 217
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 66
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
I
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 48
Indicator Pedestrian Ahead . . . . . . . . . . . . 129 Indicator (cont'd)
Vehicle Ahead . . . . . . . . . . . . . . . . 129
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 86
Information Energy . . . . . . . . . . . . . . . . . . . . . . . 140
Publication Ordering . . . . . . . . . . 342
Instrument Cluster . . . . . . . . . . . . . . 119
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . 106
Interior Rearview Mirrors . . . . . . . . . 51
Introduction . . . . . . . . . . . . . . . . . . 2, 159
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 306
K
Keyless EntryRemote (RKE) System . . . . . . . . . 33
KeyPass . . . . . . . . . . . . . . . . . . . . . . . . . 45
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
L
Labeling, Tire Sidewall . . . . . . . . . . 281
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 157
Daytime Running (DRL) . . . . . . 154
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 157

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
366 Index
PrivacyVehicle Data Recording . . . . . . . 345
Program Courtesy Transportation . . . . . . 339
Programmable Charging . . . . . . . . 132
Proposition 65 Warning,
California . . . . . . . . . . . .256, 265, 306,
Back Cover
Propulsion Power Messages . . . 145
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 342
R
Radio Frequency Statement . . . . 343
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 164
Satellite . . . . . . . . . . . . . . . . . . . . . . . 166
Reading Lamps . . . . . . . . . . . . . . . . . 157
Ready Indicator . . . . . . . . . . . . . . . . . 131
Rear Camera Mirror . . . . . . . . . . . . . 51
Rear Seat Armrest . . . . . . . . . . . . . . . 64
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 62 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 64
Rear Vision Camera (RVC) . . . . . 224
Rear Window Washer/Wiper . . . . 113
Rearview Mirrors . . . . . . . . . . . . . . . . 51 Automatic Dimming . . . . . . . . . . . . . 51 Reclining Seatbacks . . . . . . . . . . . . . 59
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 328
Records Maintenance . . . . . . . . . . . . . . . . . . 330
Recreational Vehicle Towing . . . . 311
Regenerative Braking . . . . . . . . . . . 217
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 337
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 33
Remote Start . . . . . . . . . . . . . . . . . . . . 40
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 84
Maintenance . . . . . . . . . . . . . . . . . . 329
Replacing Airbag System . . . . . . . . 84
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . 100
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 71
Reporting Safety Defects
Canadian Government . . . . . . . . 344
General Motors . . . . . . . . . . . . . . . 344
U.S. Government . . . . . . . . . . . . . 343
Requirements
Electrical Battery Charging . . . 253
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 90 Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 208
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 199
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 337
Rotation, Tires . . . . . . . . . . . . . . . . . . 292
S
Safety Defects Reporting
Canadian Government . . . . . . . . 344
General Motors . . . . . . . . . . . . . . . 344
U.S. Government . . . . . . . . . . . . . 343
Safety Locks . . . . . . . . . . . . . . . . . . . . . 45
Safety Signal Pedestrian . . . . . . . . . . . . . . . . . . . . . 111
Safety System Check . . . . . . . . . . . . 70
Satellite Radio . . . . . . . . . . . . . . . . . . 166
Scheduling Appointments . . . . . . . 339
Sealant Kit, Tire . . . . . . . . . . . . . . . . 299
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 65
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Extender . . . . . . . . . . . . . . . . . . . . . . . . 70
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 66
Lap-Shoulder Belt . . . . . . . . . . . . . . 68
Reminders . . . . . . . . . . . . . . . . . . . . 124
Replacing after a Crash . . . . . . . . 71

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
368 Index
Theft-Deterrent Systems (cont'd)Immobilizer . . . . . . . . . . . . . . . . . . . . . 48
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279 All-Season . . . . . . . . . . . . . . . . . . . . 279
Buying New Tires . . . . . . . . . . . . . 293
Chains . . . . . . . . . . . . . . . . . . . . . . . . 298
Designations . . . . . . . . . . . . . . . . . 282
Different Size . . . . . . . . . . . . . . . . . 295
If a Tire Goes Flat . . . . . . . . . . . . 298
Inspection . . . . . . . . . . . . . . . . . . . . 291
Pressure . . . . . . . . . . . . . . . . . . . . . . 285
Pressure Light . . . . . . . . . . . . . . . . 130
Pressure Monitor Operation . . 287
Pressure Monitor System . . . . . 286
Rotation . . . . . . . . . . . . . . . . . . . . . . 292
Sealant andCompressor Kit . . . . . . . . . . . . . 299
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 305
Self-Sealing . . . . . . . . . . . . . . . . . . 280
Sidewall Labeling . . . . . . . . . . . . . 281
Terminology and Definitions . . 282
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 295
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 297
Wheel Replacement . . . . . . . . . . 297 Tires (cont'd)
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 293
Winter . . . . . . . . . . . . . . . . . . . . . . . . 280
Towing General Information . . . . . . . . . . 254
Recreational Vehicle . . . . . . . . . . .311
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 309
Traction
Control System(TCS)/StabiliTrak Light . . . . . . 130
Off Light . . . . . . . . . . . . . . . . . . . . . . 129
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 218
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 186
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 339
Trip Odometer . . . . . . . . . . . . . . . . . . 122
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 156
Turn Signal Bulb Replacement . . . . . . . . . . . . 271U
Underhood Compartment
Fuse Block . . . . . . . . . . . . . . . . . . . . 273
Underhood Compartment Overview . . . . . . . . . . . . . . . . . . . . . . 260
Uniform Tire Quality Grading . . . 295
Updates Software . . . . . . . . . . . . . . . . . . . . . . 163
USB Port . . . . . . . . . . . . . . . . . . . . . . . 168
Using This Manual . . . . . . . . . . . . . . . . 2
Utility Interruption of Charging . . . . . . . . . . . . . . . . . . . . . . 252
V
VehicleAlarm System . . . . . . . . . . . . . . . . . . 48
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 197
Identification Number (VIN) . . . 331
Load Limits . . . . . . . . . . . . . . . . . . . 201
Messages . . . . . . . . . . . . . . . . . . . . 145
Personalization . . . . . . . . . . . . . . . 146
Security . . . . . . . . . . . . . . . . . . . . . . . . 48
Service Soon Light . . . . . . . . . . . 127
Speed Messages . . . . . . . . . . . . . 145
Starting and Stopping . . . . . . . . . 207
Towing . . . . . . . . . . . . . . . . . . . . . . . . 309
Vehicle Ahead Indicator . . . . . . . . 129