maintenance CHEVROLET CAMARO 2012 5.G Warranty Guide

Black plate (3,1)Canadian Limited Warranty and Owner Assistance Information - 2012
2012 Canadian Limited Warranty and
Owner Assistance Information
Important Message to
Owners.... . . . . . . . . . . . . . . . . . . . . . . 1
General Motors' Commitment
to You . . . . . . . . . . . . . . . . . . . . . . . . . 1
Owner Assistance . . . . . . . . . . . . . . . 1
The General Motors
Protection Plan . . . . . . . . . . . . . . . . 1
Owner Name/Address
Change . . . . . . . . . . . . . . . . . . . . . . . . 1
Warranty Coverage at a
Glance. . . . . . . . . . . . . . . . . . . . . . . . . 2
New Vehicle Limited Warranty. . .4
What Is Covered . . . . . . . . . . . . . . . . 4
What Is Not Covered . . . . . . . . . . 12
Volt-Specific Warranty . . . . . . . . . 16
What Is Covered . . . . . . . . . . . . . . . 17
Chevrolet Volt Coverage . . . . . . . 17
Chevrolet Silverado Hybrid,
Tahoe Hybrid and GMC Sierra
and Yukon/Yukon Denali
Hybrid Specific Warranty . . . . . 18
What is Covered . . . . . . . . . . . . . . . 19Chevrolet Silverado Hybrid,
Tahoe Hybrid, GMC Sierra and
Yukon/Yukon Denali Hybrid
Coverage . . . . . . . . . . . . . . . . . . . . 19
What Is Not Covered . . . . . . . . . . 19
LaCrosse eAssist™and Regal
eAssist™Coverage . . . . . . . . . . 20
What Is Not Covered . . . . . . . . . . 21
Things to Know About the New
Vehicle Limited Warranty. . . . 22
Warranty Repairs—Component
Exchanges . . . . . . . . . . . . . . . . . . . 22
Maintenance and Warranty
Service Records . . . . . . . . . . . . . . 22
Warranty Repairs—Recycled
Materials . . . . . . . . . . . . . . . . . . . . . 22
Tire Service . . . . . . . . . . . . . . . . . . . . 23
After-Manufacture
“Rustproofing”. . . . . . . . . . . . . . . . 23
Paint, Trim and Appearance
Items . . . . . . . . . . . . . . . . . . . . . . . . . 23Vehicle Operation and Care . . . 23
Maintenance Records . . . . . . . . . 24
Chemical Paint Spotting . . . . . . . 24
Warranty Distance
Extensions . . . . . . . . . . . . . . . . . . . 24
Warranty Service—Canada . . . 25
Touring Owner
Service—Canada, the
United States and Mexico . . . . 25
Touring Owner
Service—Countries Other
than Canada, the United
States and Mexico . . . . . . . . . . . 26
Warranty Service—Canadian
Sold Vehicles Registered and
Operated Outside Canada . . . . 26
Original Equipment
Alterations . . . . . . . . . . . . . . . . . . . . 26
Recreation Vehicle and Special
Body Alterations . . . . . . . . . . . . . . 27
Pre-Delivery Service . . . . . . . . . . . 27
Production Changes . . . . . . . . . . . 28

Black plate (4,1)Canadian Limited Warranty and Owner Assistance Information - 2012
2012 Canadian Limited Warranty and
Owner Assistance Information
Emission Control Systems
Warranty. . . . . . . . . . . . . . . . . . . . . . 29
How to Determine the
Applicable Emission Control
System Warranty . . . . . . . . . . . . . 29
Emission Control Warranty . . . . . 29
Emission Performance . . . . . . . . . 30
Emission Warranty
Parts List. . . . . . . . . . . . . . . . . . . . . 31
What Is Not Covered . . . . . . . . . . 35
Things to Know About the
Emission Control Systems
Warranty. . . . . . . . . . . . . . . . . . . . . . 36
Replacement Parts . . . . . . . . . . . . 36
Maintenance and Repairs . . . . . . 36
Claims Procedure . . . . . . . . . . . . . . 37Customer Satisfaction
Procedure. . . . . . . . . . . . . . . . . . . . 38
Special Coverage Adjustment
Programs Beyond the Warranty
Period. . . . . . . . . . . . . . . . . . . . . . . . 40
Customer Assistance Offices. . .41
Customer Assistance for Text
Telephone (TTY) Users. . . . . . . 43
Online Owner Center. . . . . . . . . . 44
My GM Canada (Canada) . . . . . 44
Roadside Assistance
Program. . . . . . . . . . . . . . . . . . . . . . 45
Courtesy Transportation
Program. . . . . . . . . . . . . . . . . . . . . . 46

Black plate (5,1)Canadian Limited Warranty and Owner Assistance Information - 2012
New Vehicle Limited Warranty 5
Engine Coverage includes:All
internally lubricated parts, engine oil
cooling hoses, lines, and radiators.
Also included are all actuators and
electrical components internal
to the engine (e.g., Active Fuel
Management Valve Lifter Oil
Manifold) cylinder head, block,
timing gears, timing chain, timing
cover, oil pump/oil pump housing,
OHC carriers, valve covers, oil pan,
seals, gaskets, manifolds, flywheel,
water pump, harmonic balancer,
engine mount, turbocharger, and
supercharger. Timing belts are
covered until the first scheduled
maintenance interval.Exclusions:Excluded from the
powertrain coverage are sensors,
wiring, connectors, engine radiator,
coolant hoses, coolant, and heater
core. Coverage on the engine
cooling system begins at the inlet to
the water pump and ends with the
thermostat housing and/or outlet
that attaches to the return hose.
Also excluded is the starter motor,
entire pressurized fuel system
(in-tank fuel pump, pressure lines,
fuel rail(s), regulator, injectors, and
return line) as well as the Engine/
Powertrain Control Module and/or
module programming.Transmission/Transaxle Coverage
includes:All internally lubricated
parts, case, torque converter,
mounts, seals, and gaskets as
well as any electrical components
internal to the transmission/
transaxle. Also covered are any
actuators directly connected to the
transmission (slave cylinder, etc.).
Exclusions:Excluded from
the powertrain coverage are
transmission cooling lines,
hoses, radiator, sensors, wiring,
and electrical connectors. Also
excluded are the clutch and
pressure plate as well as any
Transmission Control Module
and/or module programming.

Black plate (12,1)Canadian Limited Warranty and Owner Assistance Information - 2012
12 New Vehicle Limited Warranty
Accessory Coverages
All GM approved accessories
marketed and sold by
General Motors of Canada
Limited that are permanently
installed on a GM vehicle prior to
delivery will be covered under the
provisions of the Base Warranty
Coverage of the New Vehicle
Limited Warranty. In the event GM
accessories are installed after
vehicle delivery or are replaced
under the new vehicle base
warranty, they will be covered,
(parts and labour for the balance
of the applicable portion of the
New Vehicle Limited Warranty, but
in no event less than 12 months,
unlimited kilometres (12 months/
20 000 kilometres for commercial
vehicles).
GM accessories sold over the
counter, or those not requiring
installation, will receive the
standard GM Dealer Parts
Warranty for 12 months from
the date of purchase, parts only.Notice:This warranty excludes:
Any communications device that
becomes unusable or unable
to function as intended due to
unavailability of compatible
wireless service or GPS satellite
signals.
What Is Not Covered
Tire and Wheel Damage or Wear
Normal tire wear or wear-out is not
covered. Tire wear is influenced
by many variables such as road
conditions, driving styles, vehicle
weight, and tire construction.
Uniform tire wear is a normal
condition, and is not considered
a defect. Road hazard damage
such as punctures, cuts, snags,
and breaks resulting from pothole
impact, curb impact, or from
other objects and tire wear
due to misalignment beyond the
maintenance period is not covered.Also, damage from improper
inflation, overloading, spinning,
as when stuck in mud or snow,
tire chains, racing, improper
mounting or dismounting, misuse,
negligence, alteration, improper
repair, accident, collision, fire,
vandalism, or misapplication is
not covered. Damage to wheels or
tire sidewalls caused by automatic
car washes or cleaning agents is
not covered.
Damage Due to Bedliners
Owners of trucks with a bedliner,
whether after-market or factory
installed, should expect that with
normal operation the bedliner
will move.
This movement may cause finish
damage. Therefore, any damage
caused by the bedliner is not
covered under the terms of the
New Vehicle Limited Warranty.

Black plate (13,1)Canadian Limited Warranty and Owner Assistance Information - 2012
New Vehicle Limited Warranty 13
Damage Due to Accident, Misuse,
or Alteration
The New Vehicle Limited Warranty
does not cover damage caused as
the result of any of the following:
.Collision, fire, theft, freezing,
vandalism, riot, explosion,
or objects striking the vehicle.
.Misuse of the vehicle such as
driving over curbs, overloading,
racing, or other competition.
Proper vehicle use is discussed
in the owner manual.
.Alteration, modification,
or tampering to the vehicle,
including, but not limited to
the body, chassis, powertrain,
driveline, software, or other
components after final assembly
by GM.
.Coverages do not apply
if the odometer has been
disconnected, its reading
has been altered, or mileage
cannot be determined.
.Installation of non-GM
(General Motors) parts.
.Water or fluid contamination.
.Damage resulting from hail,
floods, windstorms, lightning and
other environmental conditions.
.Alteration of glass parts by
application of tinting films.
Important:This warranty is void
on vehicles currently or previously
registered as salvaged, scrapped
(irreparable), rebuilt, junked,
or otherwise considered a total loss.Damage or Corrosion Due
to Environment, Chemical
Treatments, or Aftermarket
Products
Damage caused by airborne fallout,
rail dust, salt from sea air, salt or
other materials used to control road
conditions, chemicals, tree sap,
stones, hail, earthquake, water
or flood, windstorm, lightning, the
application of chemicals or sealants
subsequent to manufacture, etc., is
not covered. See“Chemical Paint
Spotting”underThings to Know
About the New Vehicle Limited
Warranty on page 22for details.
Damage Due to Insufficient or
Improper Maintenance
Damage caused by failure to follow
the recommended maintenance
schedule intervals and/or failure
to use or maintain proper fluids,
fuel, lubricants, or refrigerants
between maintenance intervals
recommended in the owner
manual is not covered.

Black plate (14,1)Canadian Limited Warranty and Owner Assistance Information - 2012
14 New Vehicle Limited Warranty
Damage Due to Contaminated or
Poor Quality Fuel
Poor fuel quality or incorrect
fuel may cause driveability
problems such as hesitation,
lack of power, stalling, or failure
to start. It may also render
gauges inoperable or degrade
functionality for components
such as spark plugs, oxygen
sensors, and the catalytic converter.
Damage from poor fuel quality,
water contamination, or incorrect
diesel fuel or gasoline may not
be covered.
Please refer to your owner
manual under“Fuel,”for additional
recommendations, including the use
of TOP TIER Detergent Gasoline.
Additional information can also be
found at: www.toptiergas.com/
index.html.Damage Due to Impact, Use,
or the Environment
Windshield or glass cracks, chips,
or scratches due to impact are not
covered. Windshield cracks will
be covered for the first 12 months,
regardless of mileage if caused by
defects in material or workmanship.
Lights, lenses, mirrors, paint, grille,
moldings, and trim are not covered
for cracks, chips, scratches, dents,
dings, and punctures or tears as a
result of impact with other objects
or road hazards. In addition, cracks,
chips, scratches, or other damage
to the face of a radio or instrument
cluster from impact or foreign
objects are not covered.Where to Go for Maintenance
Your new GM vehicle was designed
and built to the highest quality
standards, and that quality means
reliability, long-life and economical
operation for years to come.
The investment you made in
your new GM vehicle can best
be maintained at your GM dealer
who offers quality service and
genuine GM parts specifically
designed for your GM vehicle.
GM recommends having
maintenance performed by an
authorized GM dealership. GM
dealer technicians are specifically
trained to maintain and repair GM
vehicles. They stay current on the
latest service information through
GM technical bulletins, service
publications and training courses.

Black plate (15,1)Canadian Limited Warranty and Owner Assistance Information - 2012
New Vehicle Limited Warranty 15
Many are also certified through
the technical training process.
In addition, your GM dealer has
special tools, equipment, computer
software and complete access to
product updates, applicable to your
vehicle to ensure fast and accurate
diagnostics. This level of service is
only available at an authorized GM
dealership.
Maintenance
All vehicles require periodic
maintenance. Maintenance
services, such as those detailed
in the Owner Manual and this
warranty booklet are at the
owner's expense.
Vehicle lubrication, cleaning,
or polishing are not covered.
Failure of or damage to components
requiring replacement or repair
due to vehicle use, wear, exposure,
or lack of maintenance is not
covered.Items such as:
.Audio System Cleaning
.Brake Pads and Linings
.Clutch Linings
.Coolants and Fluids
.Filters
.Keyless Entry (or other remote
transmitter/receiver batteries)*
.Limited Slip Rear Axle Service
.Tire Rotation
.Wheel Alignment/Balance**
.Wiper Inserts
are covered up to the first
maintenance inspection period
outlined in the owner manual.
Any replacement at the time of,
or beyond the maintenance
inspection period is considered
maintenance, and is not covered
as part of the New Vehicle LimitedWarranty. The New Vehicle Limited
Warranty only covers components
when replacement or repair of these
components is the result of a defect
in material or workmanship.
* Consumable battery covered up to
12 months only.
** Maintenance items after
12 000 kilometres.
Extra Expenses
Economic loss or extra expense is
not covered.
Examples include:.Inconvenience
.Lodging, meals, or other travel
costs
.Loss of vehicle use
.Payment for loss of time or pay
.Storage

Black plate (19,1)Canadian Limited Warranty and Owner Assistance Information - 2012
New Vehicle Limited Warranty 19
What is Covered
This Hybrid warranty covers repairs
to correct any Hybrid component
defect related to materials or
workmanship occurring during
the 8 year or 160 000 kilometers
(100,000 miles) term for the
following:
Towing
During the 8 year or
160 000 kilometers (100,000 miles,
Hybrid warranty period, towing is
covered to the nearest Chevrolet
or GMC servicing dealer if your
vehicle cannot be driven because
of a warranted Hybrid specific
defect. Contact the GM Roadside
Assistance Center for towing. Refer
to the owner manual for details.
Chevrolet Silverado Hybrid,
Tahoe Hybrid, GMC Sierra and
Yukon/Yukon Denali Hybrid
Coverage
Transmission
Hybrid transmission assembly and
internal components, including
the transmission auxiliary fluid
pump, transmission auxiliary
pump controller, and 3-phase
transmission cables.
Brakes
Brake Modulator Assembly
Other Hybrid Components
Hybrid battery
The 300-volt electrical system
includes:
.Hybrid High Voltage Wiring
.Hybrid Control Modules
.Traction Power Inverter
Module (TPIM)
.Accessory Power Module (APM)
What Is Not Covered
In addition to the”What is Not
Covered“section previously, the
Voltec or Hybrid warranty does
not cover the following items:
Wear Items
Wear items, such as brake linings,
are not covered in the Voltec or
Hybrid warranty.
Maintenance
As the vehicle owner, you are
responsible for the performance
of the scheduled maintenance
listed in your owner manual.
Maintenance intervals, checks,
inspections, and recommended
fluids and lubricants as prescribed
in the owner manual are necessary
to keep your vehicle in good
working condition. Any damage

Black plate (20,1)Canadian Limited Warranty and Owner Assistance Information - 2012
20 New Vehicle Limited Warranty
caused by owner/lessee failure
to follow scheduled maintenance
may not be covered by warranty.
Scheduled maintenance includes
such items as:
.Brake Pads/Linings
.Coolants and Fluids
.Filters
LaCrosse eAssist™and Regal
eAssist™Coverage
For vehicles sold in Canada, in
addition to the Base Warranty
Coverage described in the GM
Canadian Limited Warranty
and Owner Assistance booklet,
General Motors of Canada Limited
will warrant certain eAssist
components for each LaCrosse
eAssist and Regal eAssist for
8 years or 160 000 kilometers
(100,000 miles), whichever comes
first, from the original in‐service date
of the vehicle, against warrantable
repairs to the specific eAssist
components of the vehicle.This warranty is for eAssist vehicles
registered and normally operated
in the United States or Canada,
respectively. In addition to the initial
owner of the vehicle, the coverage
described in this eAssist warranty
is transferable at no cost to any
subsequent person(s) who assumes
ownership of the vehicle within
the above-described 8 years or
160 000 kilometers (100,000 miles)
term. No deductibles are associated
with this eAssist warranty.
This eAssist component warranty is
in addition to the express conditions
and warranties described previously.
The coverage and benefits
described under“New Vehicle
Limited Warranty”are not extended
or altered because of this special
eAssist Component Warranty.For eAssist owners requiring more
comprehensive coverage than
that provided under this eAssist
warranty, a GM Protection Plan
may be available. See your Buick
dealer for more details.
eAssist Components
The energy storage control module
and components including eAssist
battery, eAssist battery disconnect,
powerpack assembly, and the
eAssist battery cooling fan.
Starter Generator Unit
The starter generator unit, starter
generator cooling pump, and the
high voltage 3-phase/12 volt cable
assembly.
Other eAssist Components
Auxiliary transmission pump

Black plate (21,1)Canadian Limited Warranty and Owner Assistance Information - 2012
New Vehicle Limited Warranty 21
What Is Not Covered
In addition to the“What is Not
Covered”section previously, this
eAssist warranty does not cover
the following items:
Wear Items
Wear items, such as brake linings,
are not covered in this eAssist
warrantyMaintenance
As the vehicle owner, you are
responsible for the performance of
the scheduled maintenance listed in
your owner manual. Maintenance
intervals, checks, inspections,
and recommended fluids and
lubricants as prescribed in the
owner manual are necessary to
keep your vehicle in good working
condition. Any damage caused
by owner/lessee failure to follow
scheduled maintenance may
not be covered by warranty.
Scheduled maintenance includes
such items as:
.Brake Pads/Linings
.Coolants and Fluids
.Filters