CHEVROLET CITY EXPRESS CARGO VAN 2016 1.G Infotainment Manual

Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
9085900) - 2016 - CRC - 8/10/15
80 Voice Recognition
Voice Recognition
Voice recognition allows for
hands-free operation within the
navigation, audio, phone, and
weather applications. This feature
can be started by pressing either
the
gbutton on the steering wheel
or touching
gon the touchscreen
display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two button presses such
as selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
buttons, and are not supported by
voice commands. Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
“Retained Accessory Power
(RAP)” in the owner manual.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel
control to activate voice
recognition, or touch
gon the
infotainment touchscreen on
the center stack.
2. The audio system mutes and the system plays a prompt
followed by a beep.
3. Wait until after the beep completes, then clearly speak
one of the commands
described in this section.
Press
gto interrupt any voice
recognition system prompt. For
example, if the prompt seems to be taking too long to finish,
press
gagain and the beep
should happen right away.
There are two voice prompt modes
supported:
. Long verbal prompts: The longer
prompts provide more
information regarding the
supported actions.
. Short prompts: The short
prompts provide simple
instructions about what can be
stated.
If a command is not spoken, the
voice recognition system says a
help prompt.
Prompts and Screen Displays
While a voice recognition session is
active, there will be corresponding
buttons on screens displayed.
Manual interaction in the voice
recognition session is permitted.
Interaction during a voice session
may be completed entirely using
voice commands, or some
selections may expedite a session.
If a selection is made using a
manual control, the dialog will

Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
9085900) - 2016 - CRC - 8/10/15
Voice Recognition 81
progress in the same way as if the
selection was made through a voice
command. Once the system is able
to complete the task, or the session
is terminated, the voice recognition
dialog stops.
An example of this type of manual
intervention is touching on an entry
of a displayed number list instead of
speaking the number associated
with the entry desired.
Canceling Voice Recognition
.Touch the Home screen button.
Pressing this button will
terminate a voice recognition
session which was initiated by
pressing the button on the radio
touchscreen.
. Touch or say “Cancel”or“Exit”
to terminate the voice
recognition session and display
the screen from which voice
recognition was initiated.
. Press
ion the steering wheel
controls to terminate the voice
session and display the screen
from which voice recognition
was initiated.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are either naturally
stated in sentence form, or direct
commands that state the application
and the task.
Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
For best results:
. Listen for the prompt and wait
for the beep before saying a
command or reply.
. Say “Help” or look at the screen
display for example commands.
. A voice recognition system
prompt can be interrupted while
it is playing by pressing
g.
For example, if the prompt
seems to be taking too long to
finish, to speak the command
without waiting for the prompt to
complete, press
g. .
Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
. Usually Phone and Audio
commands can be spoken in a
single command.
For example say, “Call Dave
Smith at work,” “Play” followed
by the artist or song name,
or “Tune” followed by the radio
station number.
. Navigation destinations are too
complex for a single command.
First, say a command that
explains the type of destination
needed, such as I want
directions to an “Address,”
“Navigate to an intersection,” “I
need to find a Place of Interest
or POI,” or“Directions to a
Contact.” The system responds
by requesting more details. After
saying “Place of Interest,” only
major chains are available by
name. Chains are businesses
with at least 20 locations. For

Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
9085900) - 2016 - CRC - 8/10/15
82 Voice Recognition
other POIs, say the name of a
category like“Restaurants,”
“Shopping Malls,” or“Hospitals.”
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “Call 555-1212.” Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “Phone” or“Phone Commands,” is
stated, the system understands that
a phone call is requested and will
respond with questions until enough
details are gathered.
If the phone number has been
saved with a name and a place, the
direct command should include
both, for example “Call Dave Smith
at work.”
Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection can be made by manually selecting
the item, or by speaking the line
number for the item to select.
When a screen contains a list, there
may be options that are available
but not displayed. The list on a
voice recognition screen functions
the same as a list on other screens.
Scrolling or flinging can be used to
help display other entries from
the list.
Manually scrolling or paging the list
on a screen during a voice
recognition session suspends the
current voice recognition event and
plays the prompt
“Make your
selection from the list using the
manual controls or press the Back
button to try again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The screen returns back to the
screen where voice recognition was
initiated. The Back Command
Say
“Back” or press the BACK
button to go to the previous screen.
If in voice recognition, and “Back”is
stated all the way through to the
initial screen, then “Back”is stated
one more time, the voice recognition
session will cancel.
Help
Say “Help” on any voice recognition
screen and the help prompt for the
screen is played. Additionally, a
pop-up displays a text version of the
help prompt. Depending on how
voice recognition was initiated, the
Help pop-up will either display on
the instrument cluster or the
infotainment touchscreen. Touch the
Dismiss button to make the pop-up
go away.
Pressing
gwhile the help prompt is
playing will terminate the prompt
and a beep will be heard. Doing this
will stop the help prompt so that a
voice command can be used.

Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
9085900) - 2016 - CRC - 8/10/15
Voice Recognition 83
Voice Recognition for the
Radio
Some audio screens have a voice
recognition button (
g) to launch
audio voice recognition. If the voice
button is touched in a radio screen,
the voice commands for radio and
media features are available.
“Switch to AM” :Switch bands to
AM and tune to the last AM radio
station.
“Switch to FM” :Switch bands to
FM and tune to the last FM radio
station.
“Switch to XM” :Switch bands to
XM and tune to the last XM channel.
“Tune to AM” :
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”).
“Tune to FM” :
Tune to the radio station whose
frequency is identified in the
command (like “one o one
point one”). If equipped,
“Tune to frequency> AM HD” :Tune to the
HD Radio station whose frequency
is identified in the command.
If equipped, “Tune to frequency> FM HD” :Tune to the
HD Radio station whose frequency
is identified in the command.
If equipped, “Tune to frequency> FM HD number>” :Tune to the HD Radio
station whose frequency and HD
channel is identified in the
command.
“Tune to XM number>” :Tune to the XM radio
station whose channel number is
identified in the command.
“Tune to XM name>” :Tune to the XM radio
station whose channel name is
identified in the command.
Voice Recognition for Audio
My Media
If browsing My Media when the
voice button is selected, the voice
recognition commands for My Media
features are available.
“Play Artist” :Begin a dialog to
enter a specific artist name.
“Play Artist ” :
Begin playback of the media
selection identified in the command.
“Play Album” :Begin a dialog to
enter a specific album name.
“Play Album ” :
Begin playback of the identified
album name in the command.
“Play Song” :Begin a dialog to
enter a specific song name.

Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
9085900) - 2016 - CRC - 8/10/15
84 Voice Recognition
“Play Song ”:Begin
playback of the identified song
name in the command.
“Play Genre” :Begin a dialog to
enter a specific genre.
“Play Genre ” :
Begin playback of the media
selection identified in the command.
“Play Playlist” :Begin a dialog to
enter a specific playlist name.
“Play Playlist ” :
Begin playback of the identified
playlist in the command.
“Play ” :Play
music from a specific device
identified by name. The device
name is the name displayed on the
screen when the device is first
selected as an audio sourced.
“Play Chapter” :Begin a dialog to
enter a specific name.
“Play Chapter ” :
Begin playback of the media
selection identified in the command.
“Play Audiobook” :Begin a dialog
to enter a specific name. “Play Audiobook name>”
:Begin playback of the
media selection identified in the
command.
“Play CD Track number>” :Begin playback of the
CD at the track identified in the
command.
“Play Episode” :Begin a dialog to
enter a specific name.
“Play Episode name>” :Begin playback of the
media selection identified in the
command.
“Play Podcast” :Begin a dialog to
enter a specific name.
“Play Podcast name>” :Begin playback of the
media selection identified in the
command.
“Play Video” :Begin a dialog to
enter a specific name.
“Play Video

Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
9085900) - 2016 - CRC - 8/10/15
Voice Recognition 85
the content cannot be accessed
directly with one command like
“Play .”
The restriction is that the command
“Play Song”must be spoken first;
the system will then ask for the song
name. The reply command would be
to say the name of the song to play.
Similar limits exist for album
content. If there are more than
4,000 albums, but less than 8,000,
the content cannot be accessed
directly with one command like,
“Play .” The
command “Play Album” must first be
spoken; the system will then ask for
the album name. The reply would
be to say the name of the album
to play.
Once the number of songs has
exceeded approximately 8,000,
there is no support for accessing the
songs directly through voice
commands. There will still be
access to the media content by
using commands for playlists,
artists, and genres. The access commands for playlists,
artists, and genres are prohibited
after the number of this type of
media exceeds 4,000.
The system will provide feedback
the first time voice recognition is
initiated if it has become apparent
that any of these limits are reached
during a device initializing process.
Voice Recognition for
Navigation
“Navigation”
:Begin a dialog to
enter specific destination
information.
“Navigation Commands” :Begin a
dialog to enter specific destination
information.
“Destination Address” :Begin a
dialog to enter a specific destination
address, which includes the entire
address consisting of the house
number, street name, and city and
state.
“Destination Intersection” :Begin
a dialog to enter a specific
destination intersection. “Destination Place of Interest”
:
Begin a dialog to enter a destination
Place of Interest category or major
brand name (if equipped).
Not all brand names of businesses
are available for voice entry. Most
major chains, such as chains with
more than 20 locations, should be
available to search for by name, but
the name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found.
Lesser known businesses might
have to be located by category,
such as fast food, hotels, or banks.
“Destination Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route” :End route
guidance.
Voice Recognition for the
Phone
“Call ” :Initiate a
call to an entered contact. The
command may include location if
the contact has location numbers
stored.

Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
9085900) - 2016 - CRC - 8/10/15
86 Voice Recognition
“Call At Home,”
“At Work,” “On Mobile,”or“On
Other” :Initiate a call to an entered
contact and location at home, at
work, on mobile device, or on
another phone.
“Call ” :Initiate a
call to a standard phone number
seven or 10 digits in length, and
also 911, 411, or 611.
If the call is being initiated outside of
North America, state “Call number>,” then after the system
reads back the number, repeat the
“Call” command to initiate the call.
If the number is not correct, “Delete”
will delete the number and allow it to
be entered again. If the number is
not complete, speak the remaining
digits.
“Pair Phone” :Begin the Bluetooth
pairing process. Follow instructions
on the radio display. “Switch Phone”
:Select a different
phone for outgoing calls.
“Voice Keypad” :Begins a dialog
to enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “Call”will start dialing the
number.
“Voice Mail” :Initiate a call to voice
mail numbers.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone, for example, Siri or
Voice Command. See the cell phone manufacturer's user guide to
see if the cell phone supports this
feature. To activate the phone voice
recognition system, press and hold
gon the steering wheel for a few
seconds.
Voice Recognition for OnStar
(If Equipped)
“OnStar” :Begin Onstar Voice
Recognition.
Voice Recognition for Weather
(If Equipped)
“Weather” :Begin a dialog to enter
a weather location.

Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
9085900) - 2016 - CRC - 8/10/15
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Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system. .
Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while in ON/RUN or ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the buttons on the infotainment
system and the steering wheel to
operate the Bluetooth system. Steering Wheel Controls
g(Push to Talk) :
Press to answer
incoming calls, confirm system
information, and start voice
recognition.
i(End Call) : Press to end a call,
decline a call, or cancel an
operation. Press to mute or unmute
the infotainment system when not
on a call.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Using the
System 013.
Phone : Touch this screen button
on the Home Page to enter the
phone main menu.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Turn
the volume knob during a call to
change the volume level. The

Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
9085900) - 2016 - CRC - 8/10/15
88 Phone
adjusted volume level remains in
memory for later calls. The system
maintains a minimum volume level.
Bluetooth (Infotainment
Controls)
For information about how to
navigate the menu system using the
infotainment controls, seeUsing the
System 013.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls can
be made using OnStar Hands-Free
Calling (if equipped). See “OnStar”
in the owner manual.
Pairing Information
. A Bluetooth phone with music
capability can be paired to the
vehicle as a phone and a music
player at the same time. .
Up to 10 devices can be paired
to the Bluetooth system.
. The pairing process is disabled
when the vehicle is moving.
. Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. One Bluetooth device can be
connected to the Bluetooth
system at a time.
. If multiple paired cell phones are
within range of the system, the
system connects to the paired
cell phone in the order that they
were last used in the system. To
link to a different paired phone,
see “Linking to a Different
Phone” later in this section.
Pairing a Phone 1. Touch the Phone screen button.
2. Select Phone and select Pair Device. 3. A four-digit Personal
Identification Number (PIN)
appears on the display. The
PIN, if required, may be used
in Step 5.
4. Start the pairing process on the cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
5. Locate “Chevrolet MyLink” on
the display. Follow the
instructions on the cell phone
to enter the PIN provided in
Step 3 or confirm the six-digit
code shown on the display.
After the PIN is successfully
entered or the code is
confirmed, the system
responds with “
has been successfully paired”
when the pairing process is
complete.
6. If “Chevrolet MyLink” does not
appear, turn the phone off or
remove the phone battery and
retry.

Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
9085900) - 2016 - CRC - 8/10/15
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7. If the phone prompts to acceptconnection or allow phone
book download, select always
accept and allow. The phone
book may not be available if
not accepted.
8. Repeat Steps 1−7 to pair additional phones.
Listing All Paired and Connected
Phones 1. Touch the Phone screen button.
2. Select Phones.
Disconnecting a Connected Phone 1. Touch the Phone screen button.
2. Select Phones.
3. Touch the
znext to the phone
to disconnect.
Deleting a Paired Phone
Only disconnected phones can be
deleted. 1. Touch the Phone screen button.
2. Select Phones. 3. Touch the
Mnext to the phone
to delete and follow the on
screen prompts.
Linking to a Different Phone
To link to a different phone, the new
phone must be in the vehicle and
paired to the Bluetooth system. 1. Touch the Phone screen button.
2. Select Phones.
3. Select the new phone to link to from the not connected
device list.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode, touch the Phone
icon on the Home Page to display
“Call View.”
.While the active call is
hands-free, touch the Handset
screen button to switch to the
handset mode. The screen
button changes to Handsfree once the Bluetooth device
confirms it is operating as
handset.
. While the active call is handset,
touch the Handsfree screen
button to switch to the hands
free mode. The screen button
changes to Handset once the
Bluetooth device confirms it is
operating as handsfree.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal
cell phone contact information for all
phones that support the Phone
Book feature. Become familiar with
the phone settings and operation.
Verify the cell phone supports this
feature.
When supported, the Contacts and
Recent Calls menus are
automatically available.
The Contacts menu accesses the
phone book stored in the cell phone.
The Recent Calls menu accesses
the recent call list(s) from your cell
phone.