airbag CHEVROLET CITY EXPRESS CARGO VAN 2016 1.G Service Manual

Black plate (10,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
13-10 Customer Information
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13-5.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3-20.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using

Black plate (14,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
13-14 Customer Information
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver and
passenger safety belts were
buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
.How fast the vehicle was
traveling.

Black plate (1,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-41
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . 11-7
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-11
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-3
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-29
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-20
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-22
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-20
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-20
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-18
Where Are the Airbags? . . . . . . 3-17 Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . 3-29
Passenger Status Indicator . . . 5-10
Readiness Light . . . . . . . . . . . . . . . 5-9
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-28
System Check . . . . . . . . . . . . . . . . 3-15
Alarm Vehicle Security . . . . . . . . . . . . . . 2-10
All-Season Tires . . . . . . . . . . . . . . 10-27
All-Terrain Tires . . . . . . . . . . . . . . . 10-28
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-5
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-22
Warning Light . . . . . . . . . . . . . . . . . 5-15
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . 10-61
Interior . . . . . . . . . . . . . . . . . . . . . . 10-65
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . 3-6
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . 13-5
Audio Players . . . . . . . . . . . . . . . . . . 7-7
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7 Audio System
Fixed Mast Antenna . . . . . . . . . . . 7-6
Radio Reception . . . . . . . . . . . . . . . 7-6
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Auxiliary Jack . . . . . . . . . . . . . . . . . . . 7-9
B
Back Doors . . . . . . . . . . . . . . . . . . . . . 2-8
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-21
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Jump Starting . . . . . . . . . . . . . . . 10-55
Battery - California Propostion 65 Warning . . . . . . . 10-2
Blade Replacement, Wiper . . . 10-22
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . 7-10
Brake System Warning Light . . . . . . . . 5-14
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-19 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-22
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-19
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-24
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Black plate (5,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
INDEX i-5
Headlamps (cont'd)Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On Light . . . . . . . . . . 5-19
High/Low Beam Changer . . . . . . 6-1
Heated Mirrors . . . . . . . . . . . . . . . . . 2-13
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-19
Hill and Mountain Roads . . . . . . . . 9-6
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . 3-9
I
Ignition Positions . . . . . . . . . . . . . . 9-14
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-11
Infants and Young Children,Restraints . . . . . . . . . . . . . . . . . . . . 3-32
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . . 5-7
Interior Rearview Mirrors . . . . . . . 2-13
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . . 7-9
Jump Starting . . . . . . . . . . . . . . . . . 10-55
Jump Starting - California Proposition 65 Warning . . . . . . 10-2
K
Keyless EntryRemote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-28
Lamps Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Daytime Running (DRL) . . . . . . . 6-2
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . 6-5 Lamps (cont'd)
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . 10-23
Malfunction Indicator . . . . . . . . . 5-11
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-5
Lap-Shoulder Belt . . . . . . . . . . . . . 3-10
LATCH System Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 3-42
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-38
Light Electronic Stability Control
(ESC), Off . . . . . . . . . . . . . . . . . . . 5-16
Lighter, Cigarette . . . . . . . . . . . . . . . 5-5
Lighting Illumination Control . . . . . . . . . . . . 6-3
Lights Airbag Readiness . . . . . . . . . . . . . . 5-9
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-15
Brake System Warning . . . . . . . 5-14
Charging System . . . . . . . . . . . . . 5-11
Cruise Control . . . . . . . . . . . . . . . . 5-19
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-19

Black plate (7,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
INDEX i-7
Overheating, Engine . . . . . . . . . . 10-16
Overview, InfotainmentSystem . . . . . . . . . . . . . . . . . . . . . . . . 7-2
P
ParkingBrake . . . . . . . . . . . . . . . . . . . . . . . . . 9-24
Over Things That Burn . . . . . . . 9-17
Parking Assist . . . . . . . . . . . . . . . . . 9-30
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-10
Passenger Sensing System . . . 3-22
Perchlorate Materials Requirements, California . . . . . 10-2
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-21
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-10
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Windows . . . . . . . . . . . . . . . . . . . . . 2-14
Power Steering Warning Lights . . . . . . . . . . . . . . . . . . . . . . . . 5-15 Pregnancy, Using Safety
Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Privacy Vehicle Data Recording . . . . . 13-14
Program Courtesy Transportation . . . . . . 13-7
Proposition
65 Warning,
California . . . . . . . . . 10-2, 10-21, 10-55
R
Radio Frequency
Identification (RFID) . . . . . . . . . 13-12
Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 13-12
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-5
Reception . . . . . . . . . . . . . . . . . . . . . 7-6
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Rear Vision Camera (RVC) . . . . 9-31
Rearview Mirrors . . . . . . . . . . . . . . 2-13
Reclining Seatbacks . . . . . . . . . . . . 3-4
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-11 Records
Maintenance . . . . . . . . . . . . . . . . .11-13
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-59
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry
(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Replacement Bulbs . . . . . . . . . . . 10-23
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-30
Maintenance . . . . . . . . . . . . . . . . .11-12
Replacing Airbag System . . . . . . 3-30
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-42
Replacing Safety Belt
System Parts after a Crash . . . 3-14
Reporting Safety Defects Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-14
U.S. Government . . . . . . . . . . . 13-13
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-37
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . 9-5

Black plate (8,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
i-8 INDEX
Roadside AssistanceProgram . . . . . . . . . . . . . . . . . . . . . . 13-5
Rotation, Tires . . . . . . . . . . . . . . . . 10-39
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-18
S
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Extender . . . . . . . . . . . . . . . . . . . . . . 3-13
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 3-9
Lap-Shoulder Belt . . . . . . . . . . . . 3-10
Reminders . . . . . . . . . . . . . . . . . . . . . 5-9
Replacing after a Crash . . . . . . 3-14
Use During Pregnancy . . . . . . . . 3-13
Safety Defects Reporting
Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-14
U.S. Government . . . . . . . . . . . 13-13
Safety System Check . . . . . . . . . . 3-13
Scheduling Appointments . . . . . . 13-7 Seats
Adjustment, Front . . . . . . . . . . . . . . 3-3
Folding Seatback . . . . . . . . . . . . . . 3-6
Head Restraints . . . . . . . . . . . . . . . 3-2
Lumbar Adjustment, Front . . . . . 3-4
Reclining Seatbacks . . . . . . . . . . . 3-4
Underseat Storage . . . . . . . . . . . . 4-1
Securing Child Restraints . . . . . . 3-42
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-10
Vehicle Alarm . . . . . . . . . . . . . . . . . 2-10
Service . . . . . . . . . . . . . . . . . . . . . . . . . 8-4 Accessories andModifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-11
Maintenance Records . . . . . . .11-13
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 11-1
Publications Ordering
Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . . 13-7
Services Special Application . . . . . . . . . . . 11-7
Servicing the Airbag . . . . . . . . . . . 3-28 Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 6-3
Sliding Door . . . . . . . . . . . . . . . . . . . . 2-8
Special Application Services . . . 11-7
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . . 5-8
Starting the Engine . . . . . . . . . . . . 9-15
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Power, Warning Lights . . . . . . . . 5-15
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Storage Areas Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Underseat . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-8
Summer Tires . . . . . . . . . . . . . . . . 10-28
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-16
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . 7-1, 13-15