phone CHEVROLET CORVETTE 2006 6.G User Guide

When a tire has been damaged, or if you’ve driven any
distance on a deated EMT, check with an authorized
Goodyear EMT Service Center to determine whether
the tire can be repaired or should be replaced.
To maintain your vehicle’s extended mobility feature,
all replacement tires must be Extended Mobility Tires.
As soon as possible, contact the nearest authorized
GM or Goodyear EMT servicing facility for inspection and
repair or replacement. To locate the nearest GM or
Goodyear EMT servicing facility, call Roadside
Assistance. For phone numbers and Roadside
Assistance details seeRoadside Assistance Program
on page 7-6. You may also contact Goodyear, for the
nearest authorized EMT servicing facility, by calling
1-800-789-9878.
{CAUTION:
Extended mobility tires are constructed
differently than other tires and could explode
during improper service. You or others could
be injured or killed if you attempt to repair,
replace, dismount, or mount a extended
mobility tire. Let only an authorized EMT
Service Center repair, replace, dismount and
mount extended mobility tires.The valve stems on your extended mobility tires have
sensors that are part of the Tire Pressure Monitor
(TPM). SeeTire Pressure Monitor System on page 5-67.
The TPM sensors contain batteries which are designed
to last for 10 years under normal driving conditions.
See your dealer if you ever need to have a wheel
replaced, or if the sensors ever need replacement.
Notice:Using liquid sealants can damage the tire
valves and tire pressure monitor sensors in your
extended mobility tires. This damage would not be
covered by warranty. Don’t use liquid sealants
in your extended mobility tires.
5-63

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text Telephone
(TTY) Users...............................................7-4
Customer Assistance Offices............................7-4
GM Mobility Reimbursement Program................7-5
Roadside Assistance Program..........................7-6
Courtesy Transportation...................................7-7
Vehicle Data Collection and
Event Data Recorders..................................7-9
Collision Damage Repair................................7-10Reporting Safety Defects................................7-13
Reporting Safety Defects to the
United States Government..........................7-13
Reporting Safety Defects to the
Canadian Government................................7-14
Reporting Safety Defects to General Motors.....7-14
Service Publications Ordering Information.........7-14
Section 7 Customer Assistance and Information
7-1

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Specic vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Chevrolet by dialing: 1-800-833-CHEV (2438).
(TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Chevrolet encourages customers to call the toll-free
number for assistance. However, if a customer wishes to
write or e-mail Chevrolet, refer to the addresses below.
United States — Customer Assistance
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-CHEV-USA (243-8872)
Fax Number: 313-381-0022From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
7-4

Overseas — Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico
and U.S. Virgin Islands) — Customer
Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualied applicants, can
reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for your vehicle,
such as hand controls or a wheelchair/scooter lift.
The offer is available for a very limited period of time
from the date of vehicle purchase/lease. For more
details, or to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.
GM of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details.
TTY users call 1-800-263-3830.
7-5

Roadside Assistance Program
As the owner of a new Chevrolet vehicle, you are
automatically enrolled in the Chevrolet Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road. Call Chevrolet’s
Roadside Assistance at1-800-CHEV-USA,
(1-800-243-8872)24 hours a day, 365 days a year to
speak with a Chevrolet Roadside Assistance
representative.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
Fuel Delivery:Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles (16 km).
Emergency Tow:Tow to the nearest dealership
for warranty service or in the event of a
vehicle-disabling accident. Assistance provided
when the vehicle is mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Dealer Locator Service
In many instances, mechanical failures are covered
under Chevrolet’s Bumper-to-Bumper warranty.
However, when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number.
Mileage, Vehicle Identication Number (VIN), and
delivery date of the vehicle.
Description of the problem.
7-6

While we hope you never have the occasion to use our
service, it is added security while traveling for you and
your family. Remember, we are only a phone call away.
Chevrolet Roadside Assistance:1-800-CHEV-USA
(1-800-243-8872), text telephone (TTY) users, call
1-888-889-2438.
Chevrolet reserves the right to limit services or
reimbursement to an owner or driver when,
in Chevrolet’s judgement, the claims become
excessive in frequency or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Chevrolet reserves the right to make any changes or
discontinue the Roadside Assistance program at
any time without notication.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for
new vehicles.
The Courtesy Transportation program is offered to
customers in conjunction with the Bumper-to-Bumper
coverage provided by the New Vehicle Limited Warranty.
Several transportation options are available when
warranty repairs are required. This will reduce your
inconvenience during warranty repairs.
Scheduling Service Appointments
When your vehicle requires warranty service, you should
contact your dealer and request an appointment. By
scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem
is safety-related. If it is, please call your dealership,
let them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle off
for service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
7-7

If an Accident Occurs
Here is what to do if you are involved in an accident.
Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
If there has been an injury, call 911 for help. Do not
leave the scene of an accident until all matters have
been taken care of. Move your vehicle only if its
position puts you in danger or you are instructed to
move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the accident.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the accident. This
will help guard against post-accident legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-6for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the accident. They will walk you through
the information they will need. If they ask for a
police report, phone or go to the police department
headquarters the next day and you can get a copy
of the report for a nominal fee. In some states with
“no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer or a private
collision repair facility to x the damage, make sure
you are comfortable with them. Remember, you will
have to feel comfortable with their work for a
long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-12

Check
Engine Light...............................................3-42
Checking Things Under the Hood......................5-10
Chemical Paint Spotting...................................5-90
Child Restraints
Child Restraint Systems...............................1-27
Infants and Young Children...........................1-25
Lower Anchors and Tethers for
Children..........................................1-31, 1-35
Older Children.............................................1-22
Securing a Child Restraint in the
Passenger Seat Position...........................1-35
Chime Level Adjustment.................................3-101
Cigarette Lighter.............................................3-25
Cleaning
Aluminum Wheels........................................5-89
Cargo Cover and Convenience Net................5-85
Coated Moldings.........................................5-84
Convertible Top...........................................5-88
Exterior Lamps/Lenses.................................5-86
Fabric/Carpet..............................................5-83
Fiberglass Springs.......................................5-90
Finish Care.................................................5-86
Inside of Your Vehicle..................................5-82
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-85
Leather......................................................5-84
Removable Roof Panel.................................5-88
Tires..........................................................5-89Cleaning (cont.)
Underbody Maintenance...............................5-90
Washing Your Vehicle...................................5-86
Weatherstrips..............................................5-85
Windshield and Wiper Blades........................5-87
Climate Control System
Air Filter, Passenger Compartment.................3-31
Dual Automatic............................................3-25
Outlet Adjustment........................................3-30
Clutch, Hydraulic.............................................5-28
Collision Damage Repair..................................7-10
Compass...............................................2-38, 2-41
Competitive Driving, Racing or Other.................4-18
Control of a Vehicle.......................................... 4-6
Convenience Net............................................2-54
Convertible Top......................................2-60, 2-67
Coolant
Engine Temperature Gage............................3-41
Heater, Engine............................................2-24
Surge Tank Pressure Cap.............................5-32
Cooling System..............................................5-34
Courtesy Lamps.............................................3-19
Cruise Control................................................3-11
Cupholder(s)..................................................2-51
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
3