service schedule CHEVROLET CRUZE 2017 2.G User Guide

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
356 Service and Maintenance
Footnotes—Maintenance
Schedule Additional Required
Services - Normal
(1) Or every two years, whichever
comes first. More frequent
passenger compartment air filter
replacement may be needed if
driving in areas with heavy traffic,
poor air quality, high dust levels,
or environmental allergens.
Passenger compartment air filter
replacement may also be needed if
there is reduced airflow, window
fogging, or odors. Your GM dealer
can help determine when to replace
the filter. (2)
Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(3) Or every two years, whichever
comes first. The diesel fuel filter
cartridge may need to be replaced
more frequently, based on biodiesel
usage, driving in severe dust
climate or off-road driving or towing
a trailer for extended periods.
(4) Or every four years, whichever
comes first. (5)
Or every five years, whichever
comes first. See Cooling
System 0277.
(6) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(7) Replace brake fluid every five
years. See Brake Fluid 0284.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Service and Maintenance 357
Maintenance Schedule
Additional Required
Services - Severe12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services.
Check engine oil level and oil life percentage.
Change engine oil and filter, if needed.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
Inspect evaporative control system. (2)@ @@
Diesel Engine Only: Replace fuel filter. (3)@@@@@
Replace engine air cleaner filter. (4)@ @@
Change automatic transmission fluid.@@@
Change manual transmission fluid.@@@
Replace spark plugs. Inspect ignition coil boots.@ @
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Replace brake/clutch fluid. If equipped with
manual transmission. (7)
Footnotes—Maintenance
Schedule Additional Required
Services - Severe
(1) Or every two years, whichever
comes first. More frequent
passenger compartment air filter replacement may be needed if
driving in areas with heavy traffic,
poor air quality, high dust levels,
or environmental allergens.
Passenger compartment air filter
replacement may also be needed if
there is reduced airflow, window
fogging, or odors. Your GM dealer
can help determine when to replace
the filter.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Service and Maintenance 359
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The battery supplies power to start
the engine and operate any
additional electrical accessories.
.To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary. .
A message may indicate when
scheduled maintenance on the
timing belt and other
components is required.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
. Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0361 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill. .
Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
. Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
364 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
372 Customer Information
Canada
General Motors of Canada
Company
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user inthe U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:
Download owner manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number
(VIN) 0365.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Customer Information 375
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience. If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled
“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
378 Customer Information
.Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 078.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Index 399
LocksAutomatic Door . . . . . . . . . . . . . . . . . 46
Delayed Locking . . . . . . . . . . . . . . . . 45
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Lockout Protection . . . . . . . . . . . . . . 46
Power Door . . . . . . . . . . . . . . . . . . . . . 45
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Loss of Control . . . . . . . . . . . . . . . . . 203
Low Fuel Warning Light . . . . . . . . . 132
Low-Profile Tires . . . . . . . . . . . . . . . . 302
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 92
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 364
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 358
Maintenance Schedule . . . . . . . . . 352 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 361
Malfunction Indicator Lamp . . . . . 126
Manual Mode . . . . . . . . . . . . . . . . . . . 230
Manual Transmission . . . . . . . . . . . 231 Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Media Avoiding Untrusted Devices . . 174 Messages
Airbag System . . . . . . . . . . . . . . . . 146
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 140
Brake System . . . . . . . . . . . . . . . . 140
Compass . . . . . . . . . . . . . . . . . . . . . 140
Diesel Exhaust Fluid . . . . . . . . . . 142
Diesel Particulate Filter . . . . . . . 143
Door Ajar . . . . . . . . . . . . . . . . . . . . . 141
Engine Cooling System . . . . . . . 141
Engine Oil . . . . . . . . . . . . . . . . . . . . 142
Engine Power . . . . . . . . . . . . . . . . 142
Fuel System . . . . . . . . . . . . . . . . . . 142
Key and Lock . . . . . . . . . . . . . . . . . 143
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 144
Object Detection System . . . . . 144
Ride Control System . . . . . . . . . . 146
Safety Belt . . . . . . . . . . . . . . . . . . . . 146
Security . . . . . . . . . . . . . . . . . . . . . . 146
Service Vehicle . . . . . . . . . . . . . . . 147
Starting the Vehicle . . . . . . . . . . . 147
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Transmission . . . . . . . . . . . . . . . . . 148
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 140
Vehicle Reminder . . . . . . . . . . . . . 148
Vehicle Speed . . . . . . . . . . . . . . . . 149 Mirrors
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 54
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 53
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 54
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 54
Manual Rearview . . . . . . . . . . . . . . . 54
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Mirrors, Interior Rearview . . . . . . . . 54
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 310
Multi-band Antenna . . . . . . . . . . . . . 173
N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 385
New Vehicle Break-In . . . . . . . . . . . 210
O
Object Detection System
Messages . . . . . . . . . . . . . . . . . . . . . 144
Odometer . . . . . . . . . . . . . . . . . . . . . . . 121
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 202
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 270
Engine Oil Life System . . . . . . . 273
Messages . . . . . . . . . . . . . . . . . . . . 142