air condition CHEVROLET CRUZE LIMITED 2016 2.G Warranty Guide

Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S-9159214) - 2016 - crc - 8/17/15
4 New Vehicle Limited Warranty
GM will provide for repairs to the
vehicle during the warranty period in
accordance with the following terms,
conditions, and limitations.
What Is Covered
Warranty Applies
This warranty is for GM vehicles
registered in the United States and
normally operated in the United
States or Canada, and is provided
to the original and any subsequent
owners of the vehicle during the
warranty period.
Repairs Covered
The warranty covers repairs to
correct any vehicle defect, not slight
noise, vibrations, or other normal
characteristics of the vehicle due to
materials or workmanship occurring
during the warranty period. Needed
repairs will be performed using new,
remanufactured, or refurbished
parts.
No Charge
Warranty repairs, including towing,
parts, and labor, will be made at no
charge.Obtaining Repairs
To obtain warranty repairs, take the
vehicle to a Chevrolet dealer facility
within the warranty period and
request the needed repairs.
Reasonable time must be allowed
for the dealer to perform necessary
repairs.
Warranty Period
The warranty period for all
coverages begins on the date the
vehicle is first delivered or put in
use and ends at the expiration of
the coverage period.
Bumper-to-Bumper Coverage
The complete vehicle is covered for
3 years or 36,000 miles, whichever
comes first, except for other
coverages listed here under
“What
Is Covered” and those items listed
under “What Is Not Covered” later in
this section.
Powertrain Component Warranty
Coverage
Coverage is for the first 5 years or
60,000 miles whichever comes first.
Coverage for 2500 and 3500 series Heavy Duty (HD) Pickups equipped
with a 6.6L Duramax, certain
commercial fleet, and/or government
fleet vehicles is 5 years or
100,000 miles, whichever comes
first. Please refer to your Chevrolet
dealer for details. Exceptions to
coverages are listed here under
“What Is Covered”
and those items
listed under “What Is Not Covered”
later in this section.
Engine Coverage includes: All
internally lubricated parts, engine oil
cooling hoses and lines. Also
included are all actuators and
electrical components internal to the
engine (e.g., Active Fuel
Management Valve Lifter Oil
Manifold) cylinder head, block,
timing gears, timing chain, timing
cover, oil pump/oil pump housing,
OHC carriers, valve covers, oil pan,
seals, gaskets, manifolds, flywheel,
water pump, harmonic balancer,
engine mount, turbocharger, and
supercharger. Timing belts, and
other associated components
required in the timing belt service

Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S-9159214) - 2016 - crc - 8/17/15
10 New Vehicle Limited Warranty
information, refer toThings to Know
About the New Vehicle Limited
Warranty 016. Also refer to the
appropriate emission control system
warranty for possible additional
coverages.
What Is Not Covered
Tire and Wheel Damage or Wear
Normal tire wear or wear-out is not
covered. Tire wear is influenced by
many variables such as road
conditions, driving styles, vehicle
weight, and tire construction.
Uniform tire wear is a normal
condition, and is not considered a
defect. Road hazard damage such
as punctures, cuts, snags, and
breaks resulting from pothole
impact, curb impact, or from other
objects is not covered. Tire wear
due to misalignment beyond the
warranty period is not covered.
Also, damage from improper
inflation, overloading, spinning, as
when stuck in mud or snow, tire
chains, racing, improper mounting
or dismounting, misuse, negligence,
alteration, improper repair, accident,
collision, fire, vandalism, or misapplication is not covered.
Damage to wheels or tire sidewalls
caused by automatic car washes or
cleaning agents is not covered.
Damage Due to Bedliners
Owners of trucks with a bedliner,
whether after-market or factory
installed, should expect that with
normal operation the bedliner will
move. This movement may cause
finish damage. Therefore, any
damage caused by the bedliner is
not covered under the terms of the
New Vehicle Limited Warranty.
The factory spray in bedliner (RPO
CGN) is not covered for a loss of
shine and luster or fading. Refer to
the Owner's Manual for more
information on spray in bedliner
maintenance.
Damage Due to Accident, Misuse,
or Alteration
The New Vehicle Limited Warranty
does not cover damage caused as
the result of any of the following:
.
Collision, fire, theft, freezing,
vandalism, riot, explosion,
or objects striking the vehicle .
Misuse of the vehicle such as
driving over curbs, overloading,
racing, or other competition.
Proper vehicle use is discussed
in the owner manual.
. Alteration, modification,
or tampering to the vehicle,
including, but not limited to the
body, chassis, powertrain,
driveline, software, or other
components after final assembly
by GM.
. Coverages do not apply if the
odometer has been
disconnected, its reading has
been altered, or mileage cannot
be determined.
. Installation of non-GM (General
Motors) parts
. Water or fluid contamination
. Damage resulting from hail,
floods, windstorms, lightning,
and other environmental
conditions
. Alteration of glass parts by
application of tinting films

Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
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New Vehicle Limited Warranty 11
Important:This warranty is void on
vehicles currently or previously titled
as salvaged, scrapped, junked,
or otherwise considered a total loss.
Damage or Corrosion Due to
Environment, Chemical
Treatments, or Aftermarket
Products
Damage caused by airborne fallout,
rail dust, salt from sea air, salt or
other materials used to control road
conditions, chemicals, tree sap,
stones, hail, earthquake, water or
flood, windstorm, lightning, the
application of chemicals or sealants
subsequent to manufacture, etc., is
not covered. See “Chemical Paint
Spotting” underThings to Know
About the New Vehicle Limited
Warranty 016.
Damage Due to Insufficient or
Improper Maintenance
Damage caused by failure to follow
the recommended maintenance
schedule intervals and/or failure to
use or maintain proper fluids,
or maintain fluids between
recommended maintenance intervals, fuel, lubricants,
or refrigerants recommended in the
owner manual is not covered.
Damage Due to Contaminated,
Improper, or Poor Quality Fuel
Poor fuel quality or incorrect fuel
may cause driveability problems
such as hesitation, lack of power,
stalling, or failure to start. They may
also degrade functionality of critical
exhaust emissions components
such as spark plugs, oxygen
sensors, and the catalytic converter.
Damage from poor fuel quality,
water contamination, or if the
vehicle requires premium fuel,
operating the vehicle on gasoline
with a Pump Octane less than a 91
(R+M)/2, may not be covered.
Prohibited fuels are: Gasolines
containing any methanol, MMT, an
organometallic octane enhancing
additive, and/or fuels containing
more than 15% ethanol in non-Flex
Fuel Vehicles (FFV).
Please refer to your owner manual
under
“Fuel,” for additional
recommendations, including the use
of TOP TIER Detergent Gasoline. Additional information can also be
found at: www.toptiergas.com/
index.html.
Damage Due to Impact, Use,
or the Environment
Windshield or glass cracks, chips,
or scratches due to impact are not
covered. Windshield cracks will be
covered for the first 12 months,
regardless of mileage if caused by
defects in material or workmanship.
Lights, lenses, mirrors, paint, grille,
moldings, and trim are not covered
for cracks, chips, scratches, dents,
dings, and punctures or tears as a
result of impact with other objects or
road hazards. In addition, cracks,
chips, scratches, or other damage
to the face of a radio or instrument
cluster from impact or foreign
objects are not covered.
Third Party Externally Connected
Electrical Products
This warranty does not apply to
hardware or software of a third party
device that is connected to the
vehicle or its components, even if
integrated or delivered with the

Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
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New Vehicle Limited Warranty 13
.Loss of vehicle use
. Payment for loss of time or pay
. State or local taxes required on
warranty repairs
. Storage
Other Terms : This warranty gives
you specific legal rights and you
may also have other rights which
vary from state to state.
GM does not authorize any person
to create for it any other obligation
or liability in connection with these
vehicles. Any implied warranty of
merchantability or fitness for a
particular purpose applicable to
this vehicle is limited in duration
to the duration of this written
warranty. Performance of repairs
and needed adjustments is the
exclusive remedy under this
written warranty or any implied
warranty. GM shall not be liable
for incidental or consequential
damages, such as, but not limited
to, lost wages or vehicle rental
expenses, resulting from breach
of this written warranty or any
implied warranty.* * Some states do not allow
limitations on how long an implied
warranty will last or the exclusion or
limitation of incidental or
consequential damages, so the
above limitations or exclusions may
not apply to you.
Chevrolet Volt, Spark EV, and
Malibu Hybrid
For vehicles sold in the United
States, in addition to the
Bumper-to-Bumper Coverage
described previously, General
Motors will warrant certain
components for each Chevrolet Volt,
and Spark EV, and Malibu Hybrid for
8 years or 100,000 miles
(160 000 kilometers), whichever
comes first, from the original
in-service date of the vehicle,
against warrantable repairs to the
specific electric propulsion
components of the vehicle.
For vehicles sold in Canada, in
addition to the Base Warranty
Coverage described in the GM
Canadian Limited Warranty,
Maintenance and Owner Assistance
booklet, General Motors of CanadaLimited will warrant certain
components for Chevrolet Volt,
Spark EV, and Malibu Hybrid for
8 years or 100,000 miles
(160,000 kilometers), whichever
comes first, from the original
in-service date of the vehicle,
against warrantable repairs to the
specific electric propulsion
components of the vehicle.
This warranty is for the Chevrolet
Volt, Spark EV, and Malibu Hybrid
vehicles registered and normally
operated in the United States or
Canada, respectively. In addition to
the initial owner of the vehicle, the
coverage described in this
Chevrolet Volt, Spark EV, and
Malibu Hybrid warranty is
transferable at no cost to any
subsequent person(s) who assumes
ownership of the vehicle within the
8 years or 160 000 kilometers
(100,000 miles) term. No
deductibles are associated with this
warranty.
This warranty is in addition to the
express conditions and warranties
described previously. The coverage
and benefits described under "New

Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
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14 New Vehicle Limited Warranty
Vehicle Limited Warranty" are not
extended or altered because of this
special Hybrid Component
Warranty.
What Is Covered
This warranty covers repairs to
Hybrid specific component defect
related to materials or workmanship
occurring during the 8 year or
160 000 kilometers (100,000 miles)
term for the following:
Towing
During the 8 year or
160 000 kilometers (100,000 miles)
Hybrid warranty period, towing is
covered to the nearest Chevrolet
servicing dealer if your vehicle
cannot be driven because of a
warranted Hybrid specific defect.
Contact the GM Roadside
Assistance Center for towing. Refer
to the Owner's Manual for details.Drive Motor Battery Coverage
Propulsion Battery Warranty
Policy (Chevrolet Volt and
Spark EV)
Like all batteries, the amount of
energy that the high voltage
“propulsion”battery can store will
decrease with time and miles
driven. Depending on use, the
battery may degrade as little as
10% to as much as 40% of capacity
over the warranty period. If there
are questions pertaining to battery
capacity, a dealer service technician
could determine if the vehicle is
within parameters.
Hybrid Battery (Malibu Hybrid)
Content Under Heading: Battery and
Internal Components, Modules,
and Fan
Repair (If Necessary)
Chevrolet has a network of Volt,
Spark EV, and Malibu Hybrid
dealers who are trained to perform
repairs, if your vehicle needs battery
service. Replace (If Necessary)
If warranty repair requires
replacement, the high voltage
battery may be replaced with either
a new or factory refurbished high
voltage battery with an energy
capacity (kWh storage) level at or
within approximately 10% of that of
the original battery at the time of
warranty repair.
Your Electric Propulsion battery
warranty replacement may not
return your vehicle to an
“as new”
condition, but it will make your
vehicles fully operational
appropriate to its age and mileage.
Other Electric/Hybrid Components
High Voltage Wiring, Hybrid
Powertrain and Battery Control
Modules, Air Compressor Control
Module (Except Malibu Hybrid),
Accessory DC Power Control
Module, High Voltage Battery
Disconnect Control Module, Drive
Motor Generator Power Invertor
Module, Battery Charger Control
Module.

Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S-9159214) - 2016 - crc - 8/17/15
16 Things to Know About the New Vehicle Limited Warranty
Warranty Repairs–
Component Exchanges
In the interest of customer
satisfaction, GM may offer
exchange service on some vehicle
components. This service is
intended to reduce the amount of
time your vehicle is not available for
use due to repairs. Components
used in exchange are service
replacement parts that may be new,
remanufactured, or refurbished.
Remanufactured parts meet GM
approved service part requirements
and are made from previously used
components in a process that
involves disassembly, inspection,
cleaning, update of software and
replacement of parts as appropriate,
testing and reassembly.
Refurbished parts meet GM
approved service part requirements
and are previously used parts that
are inspected, cleaned, tested, and
repackaged.
All exchange components used
meet GM standards and are
warranted the same as new
components. Examples of the types of components that might be
serviced in this fashion include:
engine and transmission
assemblies, instrument cluster
assemblies, radios, compact disc
players, batteries, and powertrain
control modules.
Warranty Repairs
–Recycled
Materials
Environmental Protection Agency
(EPA) guidelines and GM support
the capture, purification, and reuse
of automotive air conditioning
refrigerant gases and engine
coolant. As a result, any repairs GM
may make to your vehicle may
involve the installation of purified
reclaimed refrigerant and coolant.
Tire Service
Any authorized Chevrolet or tire
dealer for your brand of tires can
assist you with tire service. If, after
contacting one of these dealers, you
need further assistance or you have
questions, contact the Chevrolet
Customer Assistance Center. The toll-free telephone numbers are
listed under
Customer Assistance
Offices 036.
Diesel Engine Components
For trucks equipped with a Diesel
Engine, the complete engine
assembly, including turbocharger
components, is covered for defects
in material or workmanship 5 years
or 60,000 miles whichever comes
first. Coverage for 2500 and 3500
series Heavy Duty (HD) Pickups
equipped with a 6.6L Duramax,
certain commercial fleet and/or
government fleet vehicles is 5 years
or 100,000 miles, whichever comes
first. Please refer to your Chevrolet
dealer for details.
.
Cylinder block and heads and all
internal parts, intake and
exhaust manifolds, timing gears,
timing gear chain or belt and
cover, flywheel, harmonic
balancer, valve covers, oil pan,
oil pump, water pump, fuel
pump, engine mounts, seals,
and gaskets

Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
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18 Things to Know About the New Vehicle Limited Warranty
vehicle preparation. If you find any
paint or appearance concerns,
advise your dealer as soon as
possible. Your owner manual has
instructions regarding the care of
these items.
Vehicle Operation and Care
Considering the investment you
have made in your Chevrolet, we
know you will want to operate and
maintain it properly. We urge you to
follow the maintenance instructions
in your owner manual.
If you have questions on how to
keep your vehicle in good working
condition, see your Chevrolet
dealer, the place many customers
choose to have their maintenance
work done. You can rely on your
Chevrolet dealer to use the proper
parts and repair practices.
Maintenance and Warranty
Service Records
Retain receipts covering
performance of regular
maintenance. Receipts can be very
important if a question arises as towhether a malfunction is caused by
lack of maintenance or a defect in
material or workmanship.
A
“Maintenance Record” is provided
in the maintenance schedule
section of the owner manual for
recording services performed.
The servicing dealer can provide a
copy of any warranty repairs for
your records.
Chemical Paint Spotting
Some weather and atmospheric
conditions can create a chemical
fallout. Airborne pollutants can fall
upon and adhere to painted
surfaces on your vehicle. This
damage can take two forms:
blotchy, ring-shaped discolorations,
and/or small irregular dark spots
etched into the paint surface.
Although no defect in the factory
applied paint causes this, Chevrolet
will repair, at no charge to the
owner, the painted surfaces of new
vehicles damaged by this fallout
condition within 12 months or
12,000 miles of purchase, whichever
comes first.
Warranty Coverage –
Extensions
Time Extensions : The New
Vehicle Limited Warranty will be
extended one day for each day
beyond the first 24 hour period in
which your vehicle is at an
authorized dealer facility for
warranty service. You may be asked
to show the repair orders to verify
the period of time the warranty is to
be extended. Your extension rights
may vary depending on state law.
Mileage Extensions : Prior to
delivery, some mileage is put on
your vehicle during testing at the
assembly plant, during shipping,
and while at the dealer facility. The
dealer records this mileage on the
first page of this warranty booklet at
delivery. For eligible vehicles, this
mileage will be added to the
mileage limits of the warranty
ensuring that you receive full benefit
of the coverage. Mileage extension
eligibility:
. Applies only to new vehicles
held exclusively in new vehicle
inventory.

Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
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22 Emission Control Systems Warranty
conform with those regulations
during the emission warranty
period.
Emission-related defects in the
genuine GM parts listed under the
Emission Warranty Parts List,
including related diagnostic costs,
parts, and labor are covered by this
warranty.
Federal Emission Performance
Warranty
Some states and/or local
jurisdictions have established
periodic vehicle Inspection and
Maintenance (I/M) programs to
encourage proper maintenance of
your vehicle. If an EPA-approved I/
M program is enforced in your area,
you may also be eligible for
Emission Performance Warranty
coverage when all three of the
following conditions are met:
. The vehicle has been
maintained and operated in
accordance with the instructions
for proper maintenance and use
set forth in the owner manual
supplied with your vehicle. .
The vehicle fails an
EPA-approved I/M test during
the emission warranty period.
. The failure results, or will result,
in the owner of the vehicle
having to bear a penalty or other
sanctions, including the denial of
the right to use the vehicle,
under local, state, or federal law.
GM warrants that your dealer will
replace, repair, or adjust to GM
specifications, at no charge to you,
any of the parts listed under the
Emission Warranty Parts List 025,
which may be necessary to conform
to the applicable emission
standards. Non-GM parts labeled
“Certified to EPA Standards” are
covered by the Federal Emission
Performance Warranty.
California Emission Control
System Warranty
This section outlines the emission
warranty that GM provides for your
vehicle in accordance with the
California Air Resources Board.
Defects in material or workmanship
in GM emission parts may also be
covered under the New Vehicle Limited Warranty
Bumper-to-Bumper coverage. There
may be additional coverage on GM
diesel engine vehicles. In any case,
the warranty with the broadest
coverage applies.
This warranty applies if your vehicle
meets both of the following
requirements:
.
Your vehicle is registered in
California or other states
adopting California emission
and warranty regulations.*
. Your vehicle is certified for sale
in California as indicated on the
vehicle's emission control
information label.
* Important: Connecticut,
Delaware, Maine, Maryland,
Massachusetts, New Jersey, New
York, Oregon, Pennsylvania, Rhode
Island, Vermont, and Washington
have California Emissions Warranty
coverage.
California Partial Zero Emission
Vehicles (PZEV) have extended
coverage on all emission-related
parts.

Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
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Emission Control Systems Warranty 23
Important:California, Connecticut,
Maine, Maryland, Massachusetts,
New Jersey, New York, Rhode
Island, and Vermont have PZEV
Emission Warranty Coverage.
(Oregon has PZEV Hybrid battery
10 years/150,000 mile
coverage only).
Your Rights and Obligations (For
Vehicles Subject to California
Exhaust Emission Standards)
The California Air Resources Board
and General Motors are pleased to
explain the emission control system
warranty on your vehicle. In
California, new motor vehicles must
be designed, built, and equipped to
meet the state's stringent anti-smog
standards. GM must warrant the
emission control system on your
vehicle for the periods of time and
mileage listed provided there has
been no abuse, neglect, or improper
maintenance of your vehicle. Your
vehicle's emission control system
may include parts such as the fuel
injection system, ignition system,
catalytic converter, and engine computer. Also included are hoses,
belts, connectors, and other
emission-related assemblies.
Where a warrantable condition
exists, GM will repair your vehicle at
no cost to you including diagnosis,
parts, and labor.
California Emission Defect and
Emission Performance Warranty
Coverage
For cars and trucks with light duty or
medium duty emissions:
.
For 3 years or 50,000 miles
(5 years or 50,000 miles for
Duramax Diesel), whichever
comes first:
‐If your vehicle fails a smog
check inspection, GM will
make all necessary repairs
and adjustments to ensure
that your vehicle passes the
inspection. This is your
Emission Control System
Performance Warranty.
‐ If any emission-related part on
your vehicle is defective, GM
will repair or replace it. This is your Short-term Emission
Control Systems Defects
Warranty.
. For 7 years or 70,000 miles,
whichever comes first:
‐If an emission-related part
listed in this booklet specially
noted with coverage for
7 years or 70,000 miles is
defective, GM will repair or
replace it. This is your
Long-term Emission Control
Systems Defects Warranty.
. For 8 years or 80,000 miles,
whichever comes first:
‐If the catalytic converter,
vehicle powertrain control
module, transmission control
module, or other onboard
emissions diagnostic device,
including emission-related
software, is found to be
defective, GM will repair or
replace it under the Federal
Emission Control System
Warranty.

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34 Warranty Information for California Only
California Civil Code Section
1793.2(d) requires that, if GM or its
representatives are unable to repair
a new motor vehicle to conform to
the vehicle's applicable express
warranties after a reasonable
number of attempts, GM shall either
replace the new motor vehicle or
reimburse the buyer the amount
paid or payable by the buyer.
California Civil Code Section
1793.22(b) creates a presumption
that GM has had a reasonable
number of attempts to conform the
vehicle to its applicable express
warranties if, within 18 months from
delivery to the buyer or 18,000 miles
on the vehicle's odometer,
whichever occurs first, one or more
of the following occurs:
.The same nonconformity results
in a condition that is likely to
cause death or serious bodily
injury if the vehicle is driven
AND the nonconformity has
been subject to repair two or
more times by GM or its agents
AND the buyer or lessee has directly notified GM of the need
for the repair of the
nonconformity.
. The same nonconformity has
been subject to repair four or
more times by GM or its agents
AND the buyer has notified GM
of the need for the repair of the
nonconformity.
. The vehicle is out of service by
reason of repair nonconformities
by GM or its agents for a
cumulative total of more than
30 calendar days after delivery
of the vehicle to the buyer.
NOTICE TO GENERAL MOTORS
AS REQUIRED ABOVE SHALL BE
SENT TO THE FOLLOWING
ADDRESS:
General Motors LLC
P.O. Box 33170
Detroit , MI 48232-5170
When you make an inquiry, you will
need to give the year, model, and
mileage of your vehicle and
your VIN.